Consumer Safety Complaints

Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.

2,245,377 Total Complaints
140,173 Reported Crashes
56,794 Reported Fires
8,580 Reported Deaths

What is a NHTSA consumer complaint?

A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.

The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.

How to interpret what you read

A few principles for reading consumer complaints usefully:

  • One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
  • Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
  • Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
  • Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.

If you've experienced a defect

File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.

Read more from our blog

How to Read NHTSA Consumer Complaints › How NHTSA Investigations Work › Used Car: 7 Recall Checks to Run First › The Takata Airbag Recall: Full Story › OBD-II Codes Explained › All Articles ›
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Showing 169,480 complaints - component: ENGINE

CHEVROLET COLORADO (2019) - ENGINE Jul 5, 2026
Incident date: Jul 1, 2026
Driving on highway at 80 MPH and accelerator stopped working and car turned off. We had to coast off toll rd and hope for the best. No warning and happened with our whole family in the car. I had a recall notice from manufacturer but last time I tried contacting manufacturer/dealer they said no resolution was available to repair recall yet and that I couldn’t drop off my vehicle.
VOLKSWAGEN ATLAS (2024) - ENGINE Jul 5, 2026
Incident date: Jul 1, 2026
It's been about one month since engine light has lit up on the dashboard and stays on now. The first incident occurred about a week ago, as I was driving, I was slowing down to go into a roundabout, the vehicle begin to jerk and pull back, a red triangle exclamation mark light started going off warning me to safely park my vehicle as it had overheated. I assumed it was low on coolant so I topped ... Read more
JEEP LIBERTY (2002) - ENGINE Jul 5, 2026
Incident date: Jul 5, 2026
My wife was driving the subject car She intended to come off the road to give a way to on coming car. She got in naghbour's drive way and intended move 10 feet. When she tried to put more gas to move the car was hyper accepting drove 50 feets away and hit naghbour's ion gate and stopped. When she back off it did again and hit street lamp. It did two more time. Ended up damaging 4 corners of the ca... Read more
Crash
JEEP LIBERTY (2002) - ENGINE Jul 5, 2026
Incident date: Jul 5, 2026
Cylinder 1 and 6 rod bearing failure, plus complete destruction of piston number 6. On highway engine failed, sudden loss of power to move vehicle.
VOLKSWAGEN ATLAS (2024) - ENGINE Jul 5, 2026
Incident date: Jul 2, 2026
The car has 90,000 miles on it and uses excessive oil, not leaking. It uses at least one quart per 1000 miles.
LEXUS RX (2022) - ENGINE Jul 5, 2026
Incident date: Jul 1, 2026
Truck continues to shutter after having the torque converter replaced and the 2nd injector replaced. Been in the shop several times over the last few years, and still giving warnings on the dash saying, reduce acceleration drive safely. Feel like we just got a terrible vehicle. Almost paid off, and it’s just unreliable. Sadly we need this truck every single day, and the local dealerships have no... Read more
HYUNDAI SANTA FE SPORT (2018) - ENGINE Jul 5, 2026
Incident date: Dec 1, 2025
1ST INCIDENT: APPROX: 4/1/26. BOUGHT BRAND NEW , HAD FOR 2 DAYS . APPROX HAD 40 MILES ON IT. CHECK ENGINE LIGHT CAME ON SEVERAL TIMES, HAD TO BRING TO DEALER. 2ND INCIDENT : APPROX: 6/15/26 DRIVING VEHICLE DOING APPR 50 MPH, VEHICLE SUDDENLY DID NOT GIVE GAS WOULD NOT MOVE. RPM WENT TO 6000 RPM , HAD TO PULL OVER.WITH NO CONTROL 3RD INCIDENT: SAME ISSUE: BROUGHT TO DEALER ; DON'T KNOW WHAT... Read more
CHEVROLET SILVERADO 1500 (2022) - ENGINE Jul 5, 2026
Incident date: Jul 1, 2026
While driving car will not let me accelerate and it hesitates while driving kind of a jerking if trying to accelerate. The AC blows hot air the check engine light is on I only had the car for two months purchased from dealership
CHRYSLER 300C (2005) - ENGINE Jul 5, 2026
Incident date: Jul 4, 2026
On April 3, 2026, this vehicle suffered a sudden, catastrophic mechanical failure as I was driving on US-169, in Kansas City, Mo.,l The engine seized and the fuel line ruptured resulting in an undercarriage fire with small explosions. I had to be physically extracted from the burning vehicle by a Clay County Sheriff’s Deputy, Clay County Sheriff’s Department, Liberty, Missouri (Report #CC26008... Read more
Fire
HONDA ODYSSEY (2020) - ENGINE Jul 4, 2026
Incident date: Mar 24, 2026
While driving the hybrid battery light turned on. The car then began to reduce its speed and I had to pull over. I restarted the car and on one of the fuses to the computer to restart it. I began to drive the car back home and it did it again. I recently had a hybrid battery replaced in the vehicle. I was on the freeway both times and this caused me a lot of anxiety. There were two individuals in ... Read more
HONDA ODYSSEY (2020) - ENGINE Jul 4, 2026
Incident date: Mar 24, 2026
The car completely cut off while driving on the highway going 65 mph. This isn’t the first time it has turned off while driving. I had to pull over and put the car in park before it would turn back on. The error says Accessory Mode. I have taken the vehicle to Kia Dealership in Winston Salem but they told me they are unable to recreate the issue so they are unable to assist with the problem. The... Read more
KIA K4 (2025) - ENGINE Jul 4, 2026
Incident date: Jul 4, 2026
While driving on the highway the vehicle lost power and then lowered the transmission gear and would not accelerate over 17mph regardless of pressure on accelerator. I switched from auto hybrid mode over to sport mode so the gasoline engine could be used yet the transmission would not increase power to the tires. I stopped several times and restarted with no corrections. Vehicle battery drained... Read more
HYUNDAI SANTA FE HYBRID (2024) - ENGINE Jul 4, 2026
Incident date: Jul 4, 2026
My 2019 Honda Odyssey stalled at a red light, then had an extended crank/no-start. It later hesitated and almost stalled while driving around 40 mph, and stalled again when I got home. The dash showed Emissions System Problem along with VSA, EPS, Brake System, Brake Hold, Hill Start Assist, and Road Departure warnings. Please check open recalls, especially the fuel pump recall, scan all stored and... Read more
JEEP WRANGLER (2015) - ENGINE Jul 4, 2026
Incident date: Jul 1, 2026
While the car was being repaired for the rear brakes issue that was covered under the recently announced extended warranties, the Mazda dealership stated there is also a radiator leak that should be repaired for $1,800. After researching online, it didn't take long to learn that this is another known issue with Mazda CX90s but hasn't been formally recalled at this point. I have no complaints wit... Read more
MERCEDES BENZ C63 AMG (2009) - ENGINE Jul 4, 2026
Incident date: Jul 4, 2026
09/28/2024. Chevrolet 5.3 L V8 Silverado 1/2 ton pickup truck. I was driving on KS. Highway 7, N bound, the engine started shaking, eng light on and the engine quit. I costed to the side of the road. Number 7 cylinder dropped a valve and more damage. Mileage on vehicle 53,198. This truck had top care, as it still has. Cost to me at Hendrick Chevrolet $7,092.89. This has happened to many people w... Read more
MAZDA CX-90 (2024) - ENGINE Jul 4, 2026
Incident date: Jun 19, 2026
Vehicle has a coolant intrusion issue which is a well known issue for this model and year. Reference campaign 21N12
SUBARU TRAILSEEKER (2026) - ENGINE Jul 4, 2026
Incident date: May 24, 2026
On April 25, 2024, my car broke down as I was driving. There were no warning lights leading up to it, and then all of a sudden, the check engine light started flashing, my temperature gauge spiked, and I was forced to pull over as the car barely responded to the gas pedal. When I got out, there was smoke coming out from under the hood, and just moving the car to get it towed better made the engine... Read more
JEEP WRANGLER (2016) - ENGINE Jul 4, 2026
Incident date: Dec 31, 1969
"I am reporting federal safety recall non-compliance and fraudulent remedy execution by an authorized manufacturer franchise, Bella Nissan of Union City ([XXX]), regarding NHTSA Campaign 26V-080 (Nissan Recall Code R25E2) on my 2023 Nissan Rogue SL FWD.I am the original owner of this vehicle, which has an exceptionally low odometer reading of 12,142 miles. The vehicle is used as primary medical tr... Read more
NISSAN ALTIMA (2017) - ENGINE Jul 4, 2026
Incident date: Jul 2, 2026
Misfire cylinders, did extensive work to the car. Replaced spark plugs, fuel pump, thermostat, etc. coolant in cylinder walls. Evidence internal engine failure. Cracked block
TOYOTA HIGHLANDER (2020) - ENGINE Jul 4, 2026
Incident date: Apr 7, 2026
My gmc sierra had no warning lights, on the way to work on the highway it started making noises which increase every mile .Vehicle just turned 60.049miles . Engine completely seized up , low oil pressure light on , vehicle shuts off , luckily making to the shoulder and off the road. Gm towing wasn't any help in middle of the winter with 0° outside that morning , they told me that it's not cove... Read more
GMC TERRAIN (2026) - ENGINE Jul 4, 2026
Incident date: Feb 14, 2026
GMC TERRAIN (2026) - ENGINE Jul 4, 2026
Incident date: Feb 14, 2026
GMC TERRAIN (2026) - ENGINE Jul 4, 2026
Incident date: Feb 14, 2026
Engine shutdown while driving (was towing a travel trailer at the time) and after coasting to a stop the engine would not start. After 10 minutes the engine would start, but had loud knocking. My 2024 Tundra only had 31,726 miles and had to be towed to the dealership. Seems to be the known engine issues with the redesigned v6 engine. Tundra has been in the dealership for 4 weeks and was told it ... Read more
HONDA ODYSSEY (2020) - ENGINE Jul 4, 2026
Incident date: Jun 1, 2026
The vehicle shuts off unexpectedly. When parked or reversing. Requires the car to be put in park and then restarted.
JEEP CHEROKEE (2015) - ENGINE Jul 4, 2026
Incident date: Jun 15, 2026
On multiple occasions, after the engine auto start/stop has turned the engine off at a stop, the engine fails to restart. This leaves the car stalled in the roadway. This has led to multiple unsafe situations as traffic flow is disrupted must divert around the stalled car in the middle of the roadway. There have been no other warning signs or symptoms leading up to this issue. The vehicle has not ... Read more
HONDA ACCORD (2013) - ENGINE Jul 4, 2026
Incident date: Jul 3, 2026
The head gasket has failed and Honda knows this is an issue. There is a lawsuit in California about the head gasket failing. With it failing the whole engine is at risk for being ruined. This is going to cost $4000-$10,000 for people to fix depending on the damage it causes the engine. I personally lost acceleration on the freeway while going up a hill and everyone around me going 65-80 mph. I ha... Read more
CHRYSLER PACIFICA (2022) - ENGINE Jul 4, 2026
Incident date: Mar 3, 2023
I bought this car used from Albion Ford and I didn't have it 3,000 mile when my check engine light came on. Took it in and they said nothing was wrong with it. A couple days later it stalled in the middle of the road at a stop sign. It happened a mile later, I stopped at the store and there was absolutely not oil on the dip stick. I put 2 quarts in and it was at the very bottom of the dipstick. It... Read more
LINCOLN MKZ (2019) - ENGINE Jul 3, 2026
Incident date: Jun 28, 2026
I own a 2023 Chevrolet Traverse RS, VIN [XXX]. This vehicle has repeated safety-related failures involving the engine/cooling system, fuel-injector/misfire system, steering-assist warning system, and electronic parking brake system. The vehicle is currently at AutoNation Chevrolet West Austin, dropped off on XXX, and is available for inspection. Soon after delivery, the vehicle began losing coolan... Read more
FORD F-150 (2019) - ENGINE Jul 3, 2026
Incident date: Jun 27, 2026
After reading multiple forums, I've learned there's a known issue with the 2020 Tellurides burning excessive oil. We had noticed this before, but this time was worse. My wife drove the car to pick up my nephew from the airport without any problems, such as warning lights or engine noise. However, our kids later took the car to go to the store, and on the way, all of the warning lights lit up on th... Read more
LAND ROVER DISCOVERY (2018) - ENGINE Jul 3, 2026
Incident date: Jul 3, 2026
Started (first noticed)check engine light flashing turned radio down right of way and noticed engine knocking with no warning still 40% engine oil life left. Had test done P0303 misfire on cylinder 3 and rod bearing knock was told need an engine . Had all oil changes and maintenance done on time. ran my vin and unfortunately was told it is not covered under recall.
FORD ESCAPE HYBRID (2020) - ENGINE Jul 3, 2026
Incident date: Jul 3, 2026
Once the vehicle's auto idle stop system engaged at a traffic light, and the engine failed to restart automatically leaving us stranded in active traffic. We usually disable the system but forgot that time. It has also required multiple manual push-button attempts to start from a parked position at home and in public parking lots. The vehicle was brought to an authorized Honda dealership for this ... Read more
TRIUMPH ROCKET 3 GT (2020) - ENGINE Jul 3, 2026
Incident date: Jun 1, 2026
On March 20, 2026, while driving, my 2014 Hyundai Santa Fe Sport (VIN: [XXX]) equipped with a Theta II 2.4L GDI engine, the car experienced a catastrophic, sudden loss of motive power. The engine suffered a total mechanical failure/seizure, creating an immediate highway safety hazard. This vehicle is part of the "In re: Hyundai and Kia Engine Litigation II" settlement population due to known facto... Read more
HONDA ODYSSEY (2025) - ENGINE Jul 3, 2026
Incident date: May 7, 2026
I always service and baby my vehicle. Had recently got starter recall & fresh oil change done 2 months at my local BMW Atlantic City NJ dealership. On June 27th, as I was driving the vehicle normally a message popped on the dash stating engine oil is at a minimum level, add 1 liter of engine oil, refill oil immediately. So I went to my earliest autozone bought quart of mobile 1 oil and refilled it... Read more
HYUNDAI SANTA FE SPORT (2014) - ENGINE Jul 3, 2026
Incident date: Mar 20, 2026
Po442 Evaporative Emmison system leak. Heat catalyst egr set malfunctions. Primary and secondary a/c system deficiencies.
CHEVROLET SILVERADO 1500 (2020) - ENGINE Jul 3, 2026
Incident date: Jul 3, 2026
My 2024 Nissan Rogue 1.5L VC-Turbo FWD experienced a serious engine/powertrain failure while driving. The vehicle showed warning messages/lights, including an oil-related warning, began shaking badly, made a loud knocking noise, lost power, and shut off in the street. The vehicle is no longer safely drivable. A Nissan dealer inspected the vehicle and documented that the engine is “knocking inte... Read more
JAYCO PRECEPT (2021) - ENGINE Jul 3, 2026
Incident date: Jun 4, 2026
The Kona was driven a 1/2 hour before parking the vehicle. The Kona was turned off. Within 5 minutes smoke began wafting from under the hood. When I opened the hood to inspect I found the engine & underside of the hood was engulfed in flames. I closed the hood immediately. The Kona fully ignited with minor explosions & burnt completely to the metal frame within 25 minutes.
Fire
FORD MUSTANG (2004) - ENGINE Jul 3, 2026
Incident date: Jul 3, 2026
2015 Hyundai Veloster Turbo (original owner). The vehicle has three severe safety defects: TRUNK/HATCH LATCH FAILURE: The hatchback lift support/latch fails, refusing to stay open. It unexpectedly fell, which has caused repeated, severe impacts to my head and neck, resulting in an injury requiring surgery. I must manually prop it open with a mini ball to load cargo. ENGINE & TURBO FAILURE / OIL ... Read more
UNKNOWN UNKNOWN (9999) - ENGINE Jul 3, 2026
Incident date: Jul 3, 2026
The malfunction involves the Auto Idle Stop / Auto Start-Stop restart system on my 2025 Honda Odyssey, including related battery, charging, starter, starter relay, brake switch, and Power Distribution Module components. The vehicle is available for inspection upon request. The vehicle has shut off while stopped in traffic, usually at a red light, and failed to restart normally. This has happened ... Read more
UNKNOWN UNKNOWN (9999) - ENGINE Jul 3, 2026
Incident date: Jul 3, 2026
Engine went into limp mode on highway on June 30th 2026 and is available now for inspection. Partner and daughter were almost hit by a semi. VIN was registered on Kia website..Kia and dealership inspected and took responsibility for engine recall and deemed it safe on October 6th 2025. Check engine light came on.
UNKNOWN UNKNOWN (9999) - ENGINE Jul 3, 2026
Incident date: Jul 3, 2026
While driving the vehicle at approximately 25 miles per hour, on its own, the vehicle put itself into neutral and a warning light to exit the vehicle appeared. Thankfully we safely pulled the car over to the side of the road. Upon restarting the vehicle, it operated normally. Had this incident occurred at a higher rate of speed or on a busy road, there could have been very different consequence... Read more
HYUNDAI ELANTRA (2020) - ENGINE Jul 3, 2026
Incident date: Jun 1, 2026
The coolant bypass valve issue
HYUNDAI ELANTRA (2020) - ENGINE Jul 3, 2026
Incident date: Jun 1, 2026
when driving on the highway and i let up the gas the engine surges. this is an ongoing issue. makes me apply the brakes or take action scary. it happens all the time. took it to lexus and they say this is normal. to me it is a safety driving issue. it surges for some time with no gas applied.
TOYOTA TACOMA (2025) - ENGINE Jul 3, 2026
Incident date: Jun 30, 2026
Vehicle Information: 2026 Honda CR-V Sport HybridComponent: Power Train / Hydraulic Brakes / Electronic Stability ControlDescription of Incident:On [Date], my 2026 Honda CR-V Sport Hybrid was parked facing uphill on a steep incline. I started the vehicle, depressed the brake pedal, released the electronic parking brake, and shifted into Drive. Upon transitioning to the accelerator, the vehicle fai... Read more
Crash
NISSAN PATHFINDER (2023) - ENGINE Jul 3, 2026
Incident date: Jul 1, 2026
my car caught on fire while driving, i was never notified of the recall
Fire
HONDA CR-V (2026) - ENGINE Jul 3, 2026
Incident date: Jul 1, 2026
The vehicle has stalled in traffic multiple times, it sends emergency messages while operating that the vehicle must pull off of the road or shut down, it is constantly displaying "service stop/ start system" messages and service lights, it sometimes doesn't start after having gotten to a location but will start up without having the vehicle jump started later, it drains the batteries quickly, as ... Read more
RAM 1500 (2015) - ENGINE Jul 3, 2026
Incident date: Jul 1, 2026
While driving down a busy neighborhood street 2 lanes with cars on both sides making it a 1 lane road pulled over to the side a little to let cars pass. All of a sudden ALL electrical and engine stopped and turned off. Only thing that was powered was instrument cluster with multiple warnings like SRS Malfunction, Steering Malfunction, SOS Inoperative, Parking Brake and more. We believe the car ha... Read more
AUDI Q5 (2025) - ENGINE Jul 3, 2026
Incident date: Mar 28, 2026
I am thoroughly disappointed and overwhelmed. My vehicle has 122,000 miles on it. Yes that may be considered many for some but this vehicle has been taken care of extensively and all routine scheduled maintenance has been performed. I purchased from Preston Ford in Pittsville, MD and the vehicle had 48000 miles as a used vehicle. I have had many minor issues,(fuel flap), A/C issues and 2 recalls f... Read more
GMC YUKON (2020) - ENGINE Jul 3, 2026
Incident date: Jan 1, 2024
Coolant leak not visible egr cooler and egr valve malfunction catalytic converter malfunction. Diagnosted at nissan a known issue with nissan make and model.
KIA K5 (2026) - ENGINE Jul 3, 2026
Incident date: Jun 12, 2026
The dealership where I get my 2020 Chevy Tahoe service, stated that there is a recall for the water pump for the 2020 Chevy Tahoe, due to a manufactory defect, causing the water pump to leak. On XXX, mileage 62,777, I had to replace my water pump for that same reason, but my vehicle was not part of the recall; therefore, paying for a placement water pump myself. The dealership is Musson Patout A... Read more
KIA K4 (2025) - ENGINE Jul 3, 2026
Incident date: Jun 17, 2026
A squealing sound was coming from the top of my engine and I had low/rough idle and it progressed to a low voltage output and check engine lights. This happened while i was driving on the highway and my speed was eratic and I had to cross 2 lanes to get the next exit. The problem has been reproduced my an indepent service center. The PCV vent constantly pulled vacuum (was stuck open to atmosphe... Read more
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