Consumer Safety Complaints

Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.

2,245,377 Total Complaints

140,173 Reported Crashes

56,794 Reported Fires

8,580 Reported Deaths

What is a NHTSA consumer complaint?

A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.

The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.

How to interpret what you read

A few principles for reading consumer complaints usefully:

One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.

If you've experienced a defect

File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.

Read more from our blog

How to Read NHTSA Consumer Complaints › How NHTSA Investigations Work › Used Car: 7 Recall Checks to Run First › The Takata Airbag Recall: Full Story › OBD-II Codes Explained › All Articles ›

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Showing 169,480 complaints - component: ENGINE

Incident date: Jul 10, 2026

2017 Ford Edge started generating codes for misfires on Cylinder #2. The recommendation was to replace all spark plugs and ignition coils. This work was performed and the code was cleared. In a few days the same code re-appeared. I took our Edge to a Ford dealership in Clarksville TN. The diagnosis is that the engine suffers from coolant intrusion in cylinder #2. The dealership wants $10,000 to re... Read more

Incident date: Jul 12, 2026

Purchased used 6/12/2026 at 188,882 miles from a franchised Chevrolet dealer. The integrated trailer brake system master fuse and passenger-side turn signal fuse were blown at delivery. When the fuses were replaced, the trailer brake system faulted and the failure disabled the ABS, traction control, and StabiliTrak (electronic stability control). Significant safety concern: with the master fuse bl... Read more

Incident date: Jun 18, 2026

about 2 years old, I was with my family driving on the freeway when I felt the car veering to the right going off the road. I tried to correct the steering by pulling it to the left. I was not able to correct this steering as it seemed that the steering wheel was lock. I tried stopping the car from going off the road but the brake pedal was very hard to push. It seemed like the car had lose all po... Read more

Incident date: Jul 11, 2026

I am reporting a severe safety hazard regarding a complete powertrain failure on my 2018 Ford Escape Titanium AWD equipped with the 2.0L EcoBoost engine. This vehicle experienced a catastrophic internal failure due to a known factory design defect where engine coolant intrudes directly into the cylinder bores.This defect is thoroughly documented by the manufacturer in Ford Technical Service Bullet... Read more

Incident date: Jul 11, 2026

The car is suffering random shutdown and intermittent times. The battery is no longer holding a charge and when it shuts down this places me at extreme risk. Ford is unable to fix it so this is no longer happening without replacing the High Voltage battery - battery from ford alone is 11k. I cannot be the only one who is dealing with this car doing this.

Incident date: Mar 2, 2026

I am the original owner of a 2022 Kia Telluride. Since approximately late September/early October 2025, the vehicle has experienced an intermittent engine stalling condition while stopped and idling. I first reported the issue to my Kia dealership on October 8, 2025, when the vehicle had approximately 59,761 miles. At that time, I advised the dealership the engine had already stalled twice within ... Read more

Incident date: Jul 7, 2026

The control panel /radio panel has had a glitch or blacked out screen where it wouldn't come back on for a few hours and I could smell electrical or plastic burning after it did come back on after that the radio started changing channel on its own while screen glitched on and of with saturated static wrench on my dash comes on periodically. The tires pressure unit never has the same amount of air ... Read more

Incident date: Jul 7, 2026

When it is hot out and car is idiling car cuts off. When reverse car stalls. Auto stop/start is off and car request to be restarted manually.

Incident date: Jun 24, 2026

I own a 2018 Honda Accord LX 1.5T. The vehicle has developed an intermittent hard-start condition after sitting overnight. The engine cranks for approximately 5–6 seconds before starting and runs very rough for the first 2–5 seconds before smoothing out. Warm restarts are normal. While driving, the vehicle hesitates and stumbles during acceleration, is slow to build RPM, and fuel economy has ... Read more

Incident date: Jun 24, 2026

What component or system failed or malfunctioned, and is it available for inspection upon request? Coolant system coolant is leaking into cylinder #3, causing misfires; head gasket leaking into cylinder. How was your safety or the safety of others put at risk? UNKNOWN Has the problem been reproduced or confirmed by a dealer or independent service center? Confirmed via dealer diagnosis Has the v... Read more

Incident date: Jun 10, 2026

Blown head gasket cylinder #3. Same as reported by many on other forms. 108000 miles well maintain. Started throwing a code 2 weeks ago.

Incident date: Nov 1, 2025

I am writing to log an immediate emergency update to my vehicle safety report regarding my 2012 Hyundai Equus Signature 5.0L. On Friday afternoon, July 10, 2026, Hyundai Motor America’s corporate office formally initiated a high-level Tier-2 supervisor review to investigate the severe powertrain safety hazard currently present on my vehicle—specifically, a catastrophic internal rupture of the ... Read more

Incident date: Jul 6, 2026

Oil leaking from upper and lower oil pan. Oil seeping from head gasket and CVT chain pump cover. RTV sealant failure. $4800 to repair. Subaru needs to solve these oil leak issues. Leaking oil is bad for the environment and engine failure could cause accidents and injury.

Incident date: Jul 6, 2026

Coolant intrusion in cylinder #4. Documented in Ford Customer Satisfaction Program 21N12. Requires engine replacement. Vehicle has 40k miles.

Incident date: Jun 25, 2026

Complete engine failure at 7000 miles.

Incident date: Jul 8, 2026

Spark plugs, fuel injectors, cylinders and cylinder walls, pistons, oxygen sensor. Our safety was put at risk because the vehicles "reduced performance" was triggered and it affected the acceleration of the vehicle. The Volvo dealership was able to reproduce the issue because of the engine misfires.The only alert we received was the day prior our engine needed a liter of oil. We topped off the oil... Read more

Incident date: Jul 9, 2026

A loss of power while driving on the freeway created a dangerous situation and nearly caused an accident. The issue was diagnosed by the Honda dealer as a misfire of the 3rd cylinder due to a head gasket failure and a fuel injector issue. No other symptoms were detected as this appeared suddenly at the worst possible time.

Incident date: Jul 9, 2026

car was driving fine, went up a hill then check engine light came on with warning that stated "reduced engine power." drove it approx 8 min to home. parked in garage. Next morning, took to Firestone Complete Autocare as that was the first place available. Just got a call that the whole turbo assembly needs to be replace costing almost $2000 and will be without a car for about a week. 5 year wa... Read more

Incident date: Jun 26, 2026

I am reporting a premature and dangerous failure of the engine head gasket on my 2019 Honda Accord Sport (1.5L Turbo engine, 68,220 miles). While driving, the vehicle suddenly lost power due to severe engine misfires. Simultaneously, the dashboard experienced a total cascade of safety system failures, illuminating warning lights for the Check Engine Light, Electric Parking Brake, Traction Control ... Read more

Incident date: Jul 11, 2026

My 2022 Kia Seltos is burning through oil at a very high rate. I was reading that there is a recall for 2021-2023 Kia Seltos for this exact issue with the engine, but my vin from my vehicle is not listed on the recall. I spoke with Naperville, IL Kia and they advised I would have to buy a new engine.

Incident date: Jul 11, 2026

In XXX my engine turned off while I was on the highway. I went to star nissan in [XXX] and they changed the turbo hose. On XXX I got a check engine light. After 3 days the dealership said I needed a new turbocharger and the repair would cost $4100. I was told I was 9000 miles over my warranty. I currently have 69000 miles on my 2023 nissan rogue. According to the incomplete recall, engine be... Read more

Incident date: Jun 18, 2026

At 60,000 miles the lifter failed and bent a pushrod rod while driving 65mph on the interstate. I had to slow my driving to 40mph in heavy traffic and "limp" it to the dealership. When I drove it to the local Cadillac dealership, they confirmed what had happened. There were no warning lamps prior to this happening. This is a common failure due to the weak lifters in GM's AFM/DOD feature. If these... Read more

Incident date: Jun 26, 2026

The car is was a 2019 Toyota Highlander with approximately 125,000 miles. White Smoke started appearing in the exhaust. Quickly after that, the check engine light appeared and started blinking, meaning the engine was misfiring. We brought to the dealership, and they found that cylinder 4 of the engine was damaged (scoring on the inside of the cylinder wall). The engine was releasing metal particle... Read more

Incident date: Jul 1, 2026

I brought the car to the dealership on June 24th about the car jolting forward and a this coming from the bottom of the car . The car jolts forward when in drive I have 10k miles now after he dealership put 588 miles on my car . Got my car back on July the 20th . I was told that my engine misfired and they had to replace spark plugs on a new car I purchased this car brand new . Less than two years... Read more

Incident date: Jul 1, 2026

On XXX, less than 24 hours after an authorized Porsche dealer released this 2024 911 as a successfully completed repair with the diagnostic codes cleared and no root cause documented, the vehicle suddenly lost motive power while traveling at highway speed. It entered limp mode with severe deceleration and displayed a red engine control error, forcing an emergency lane change across traffic to reac... Read more

Incident date: Jun 30, 2026

The engine failed because of coolant intrusion and the cylinders are messed up because of it. The engine could have died or locked up while driving,the car could have overheated and caught fire. Yes a ford dealer diagnosed the vehicle. Yes I had a check engine light come on for a misfire in cylinder 2 I also had low coolant and white smoke in my exhaust and rough idling. Ford is refusing to help r... Read more

Incident date: Jul 10, 2026

Engine began knocking, brass colored shaving in drained oil due to bearing damage. This vin is not covered by the recall scope

Incident date: Apr 18, 2026

Transmission failed and light appeared. Speed reduced from 30 to 15. Acura stated they had to reset computer system and claimed when they started the car no lights shown and was able to reverse car. I was unable to reverse car, struggled and tugged feeling in the car. This is the 2nd time and they always repeat same solution no lights appeared and to reset system.

Incident date: May 4, 2023

I was driving and steering reduced drive with caution notification and brake assist notification came on and then engine light and the temp gage went to cold and stayed there. My steering stiffened up making it hard to steer. This is a known problem with the Chevy blazers and it had to do with the thermostat needing replaced.

Incident date: Jul 8, 2026

Re: Formal Demand for Repurchase or Replacement Under Utah Law and the Magnuson-Moss Warranty Act Vehicle: 2023 Nissan Rogue VIN: [XXX] Current Mileage: 104732 To Whom It May Concern: I am the owner of a 2023 Nissan Rogue and am writing to formally demand that Nissan North America, Inc. resolve a serious and ongoing defect affecting my vehicle by repurchasing the vehicle, replacing it with a com... Read more

Incident date: Jul 2, 2026

COMPONENT; likely the transmission SAFETY revs went to almost zero on highway. Transmission seemed to stop the truck. Then intermittent on and off transmission. Seriously struggled to get the truck off the highway momentarily no ability to control speed: then on and off with the acceleration. Very scary! sudden drop in speed on the highway could have caused an accident with no brake lights on P... Read more

Incident date: Feb 25, 2026

I just got my vehicle inspected and successfully passed with no codes on 07/07/2026. Today 07/10/2026 as I was driving to work my vehicle began to jerk/ jitter and when into limp mode. I took it to a shop to have the codes checked on it and they said it was something to do with the transmission and they don’t specialize in that type of work. My vehicle has less than 45400 miles on it and been ma... Read more

Incident date: Jun 25, 2026

My vehicle while driving, it is jerking and shaking. When I come to a stop, the cars rpms go up and down while the car is shaking. When I pressed the gas pedal to accelerate the car will not accelerate as normal and the car jerks as I’m driving it. The RPMs rev up and down without any pressure placed on the gas pedal. The check engine light came on.The miles per hour only allows me to put one di... Read more

Incident date: Jul 4, 2026

As I was driving, the vehicle suddenly began smoking through the steering wheel and the hood, then it caught flames and the vehicle was totaled.

Fire

Incident date: Jul 9, 2026

The contact owns a 2021 Hyundai Tucson. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The check engine warning light was illuminated. The vehicle was driven to the shoulder of the road before being driven to the residence. The contact’s neighbor checked the oil level and informed the cont... Read more

Incident date: Jul 8, 2026

You have this. Additional research about the cause of the crashes. None of this was published by Toyota as a potential disastrous problem.

Crash

Incident date: Mar 24, 2026

A very weird chirping noise; really bad when I start truck then it calms down but I can hear it while driving. I took it to my auto mechanic shop & they said both exhaust manifolds are warped & need replacing. I bought this truck January of 2020 & I’ve spent a small fortune on it. I owned a Chevrolet Silverado for 14 years & never had issues like this truck has had. After researching info it a... Read more

Incident date: Jul 7, 2026

The contact owns a 2023 Chevrolet Trailblazer. The contact stated that on several occasions while driving at various speeds, the vehicle went into LIMP Mode with the check engine warning light illuminated. The contact stated that on three occasions, the vehicle was stopped and restarted, but the failure persisted. The vehicle was taken to an independent mechanic, where it was determined that the w... Read more

Incident date: Jul 10, 2026

Incident date: Jul 8, 2026

For the past year I have been dealing with multiple vehicle failures with our 2025 Jeep Wagoneer. I have worked with my dealer a dozen times. Adnt he vehicle has been under service for roughly 13 weeks. Each time the dealership tells me the issue was a software update or they were not able to "recreate the issue". Our 2025 Wagoneer has been stalling out, shifting to park and then requiring a compl... Read more

Incident date: May 7, 2026

Crank bolt snapped causing me to loose power steering, a part failed that shouldn't have .I have the bolt looks like in was cracked when they put it together, it was only on by about three threads, my mechanic and the one from nissan said they'd never seen one come apart before,lucky I wasn't on the highway or in traffic

Incident date: Jun 24, 2026

Check engine light came on XXX. Engine coolant level was extremely low, shuddering "start" several times the previous week. My 2017 Ford Escape 2.0L EcoBoost Turbo engine, with only 38,245 original miles has the well known and documented issue with the 2.0L EcoBoost block with the P0302 misfire code. Numerous TSB's have been issued about this (some are TSP 19-2346 and TSB 22-2229). The engine cool... Read more

Incident date: Jun 24, 2026

The engine cylinder head developed an internal coolant leak, allowing coolant to enter the combustion chamber. This caused engine overheating and smoke coming from the tailpipe while driving. A dealer performed a coolant pressure test confirming coolant leaking into the combustion chamber, and wet/dry compression testing on all 4 cylinders showed low and inconsistent readings consistent with cylin... Read more

Incident date: Jul 8, 2026

There is an open safety recall for the engine starter on this vehicle. I contacted the local BMW dealer on 7/10/26 to have the recall fixed they advised me that they cannot address the recall because BMW North America has not sent the parts out for them to do so. I would like this on record in case there is any future damage to my vehicle due to the recall.

Incident date: Jul 10, 2026

The engine, power steering, stabilitrak, and reduced engine power (vehicle would essentially die while driving at random times). My safety AND others were put at risk when I am traveling down the road/interstate and the engine just cuts out and am no longer able to accelerate to any speeds, causing me to have to pull over to the shoulder WITHOUT ANY ENGINE POWER. Yes, the problem has reproduced an... Read more

Incident date: Mar 27, 2026

Vehicle's replacement motor from GM recall (2nd motor) failed at 6200 miles. Rear tires briefly lock up causing slight swerving before the system shifted to "N"eutral. Upon restart, starter was unable to crank over seized engine. DTC confirmed P0016 crank shaft position out of alignment.

Incident date: Jul 10, 2026

2.0L motor cel on mechanics \ service tech said coolant is intruding the cylinders. the car may over heat ,crack a piston, destroy motor and may catch fire! confirmed by dealer. no earlier symptoms just CEL came on.

Incident date: Jul 9, 2026

Flywheel cracked. There is a service bulletin on how to fix when there is an issue which to me indicates a known issue.

Incident date: Jul 8, 2026

October 2025 while driving the vehicle at highway speeds, vehicle started bucking, losing power and then stalled. The check engine light did not come on. I was able to get off the side of the road and had it towed to the dealer. Dealer found injectors to be leaking and replaced all 4 GDI fuel injectors-mileage was 29,598. On July 1, 2026, again the same issue while driving the vehicle at highway s... Read more

Incident date: Jul 8, 2026

Purchased great condition used 2019 Fit EX on XXX from local non-Honda dealership. Nearly 10 months later, on XXX the following errors appeared on the dash: tire pressure monitor system, emissions, hill start assist, lane deviation warning, power steering, and vehicle stability assist errors on the screen, and the check engine, tire pressure monitoring system, vehicle stability assist system, and ... Read more

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Consumer Safety Complaints

What is a NHTSA consumer complaint?

How to interpret what you read

If you've experienced a defect

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