Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 169,480 complaints - component: ENGINE
Incident date: Aug 4, 2026
The vehicle is have issues every time I get and oil change the vehicle loses about 2 qt of oil there are no leaks that are notice but the lost of engine oil still happens this oil could cause the engine to turn on fire it is nerve reacting to every often to check the oil level dealership are brushing this problem as they don't seem to know what is causing this issue if customer don't check
Incident date: Aug 4, 2026
P0306 misfire. Flashing check engine light. Ive replaced all spark plugs. Ive replaced the ignition coil. Still has not fixed problem. While doing research on how to replace fuel injectors came across an article stating special coverage N102291660 for fuel injectors extending the warranty to 10 years, 150,000 miles but this is not showing for my VIN. My vehicle has the 6.2L engine so Im not... Read more
Incident date: Jun 15, 2026
I seen that you are looking into the timing issues on Ford vehicles, My 2015 Taurus had its timing chain replaced just last Christmas 2025 that cost me over $6,000 to repair, I would not be even saying anything about this but my wifes 2014 Ford Edge did the same thing just 3 month before mine where we paid over $3,000 to try and fix but failed to fix so we just purchased her a new car, but with m... Read more
Incident date: Jun 26, 2026
On my 2023 Honda CR-V with 79,567 miles, the engine experienced a cylinder 1 misfire while driving, causing the vehicle to lose power and enter limp mode. At the same time, every warning light on the dashboard illuminated. The sudden loss of power created a serious safety risk because I was unable to accelerate normally and had to safely maneuver the vehicle out of traffic, increasing the risk of ... Read more
Incident date: Jul 30, 2026
Start stop has failed to restart engine on several occasions.
Incident date: Jul 14, 2026
My wife drives this vehicle to work, it has started to experience reduced engine power driving on the highway causing her to pull to the side of the road due to no throttle to maneuver the vehicle in and out of traffic, leaving her on the side of the busy highway, we have now parked the vehicle after investigating problem there is a knocking noise coming from the lower part of the engine, after re... Read more
Incident date: Aug 4, 2026
The timing belt/chain is failing on F-150 trucks and multiple people have sent in issues. i think from 2015-2018. It looks like you are already looking at other Fords with same issue. what i was told is that there could be sudden stalling: If the timing is thrown off or the chain snaps, the engine cuts out instantly. Losing power steering and engine power while driving in traffic creates an imme... Read more
Incident date: Feb 1, 2026
Hyundai Motor America has been notified of the safety issue through the Mississippi Attorney General’s Office, which required Hyundai to provide a written response within ten business days. Hyundai has not responded to the Attorney General, has not responded to follow‑up attempts, and has not provided any guidance or corrective action. The local dealership reports that Hyundai Corporate will n... Read more
Incident date: Aug 4, 2026
The contact owns a 2022 Chevrolet Silverado 1500. The contact stated that while driving approximately 30 MPH and towing a trailer on Route 16 with his children inside the vehicle, within 10 minutes of driving, there was smoke coming from underneath the vehicle and entering the cabin. There were no warning lights illuminated. The driver pulled over safely. Additionally, the contact stated that ther... Read more
Fire
3 injured
Incident date: Jun 1, 2026
Back to back error codes P0300 P0108 P1404 P0172 Rough running engine. Very strong smell of fuel at two different times while driving. Vehicle not responding to gas pedal while driving on highway. Repairs at thousands of dollars.
Incident date: Aug 28, 2025
While at a drive thru, my 2021 Chevy Tahoe High Country experienced a total failure with no advance warning where the engine shut down and would not restart despite what appeared to be good electrical power. We tried to jump start the vehicle with both another vehicle as well as a AAA power pack with no luck. The vehicle was not movable and had to be towed using a lift truck to the dealer. The dea... Read more
Incident date: Jul 26, 2026
I am filing a safety complaint against Scott Stark’s South Point Hyundai for selling me a vehicle with an active open safety recall, a blown transmission, an A/C failure, and a dry-rotted tire. Before returning the car for service under a promised 1,000-mile warranty, my sister, who has worked for Corporate Hyundai for 15 years, helped me conduct a full intake baseline inspection at her dealersh... Read more
Incident date: Aug 3, 2026
I was driving down the highway when the 3 bolts holding the exhaust under the car broke off. My exhaust was dragging down the highway until I could safely get pulled over. The bolts are welded in of course so you can’t just put new bolts in you have to replace the whole catalytic converter, which is a pain to do unless you take it to the dealer and pay $2000.
TOYOTA
HIGHLANDER
(2021) - ENGINE
Aug 4, 2026
Incident date: Apr 6, 2026
Vehicle was being driven on the interstate going 70-77 mph. First noticed faint knocking sound and loss of ability to accelerate followed by check engine light and multiple system failure notifications. Pulled over on the highway between exits and turned vehicle off to call for assistance. Turned vehicle back on after 10-15 minutes to test, all warnings remained and acceleration was limited but po... Read more
Incident date: Oct 25, 2023
My 2026 Nissan Rogue SV engine suffered catastrophic engine failure of no. 3 cylinder. Resulted in total loss of engine coolant, damage to the engine block, no. 3 cylinder and related parts, and additional damage to catalytic converter and turbocharger. Nissan replaced the entire engine block (long block), associated turbo, cat. converter, and one-time necessary connections. My only indications we... Read more
TOYOTA
CAMRY HYBRID
(2026) - ENGINE
Aug 3, 2026
Incident date: Jul 31, 2026
I bought my vehicle used around 62,000 miles, I was the second owner. Around 90,000 miles my vehicle suddenly stopped driving. There was absolutely no signs of issues prior to this event. I had it towed to the Kia dealership where they recommended an entire engine replacement, but assured me I was outside of warranty. I did not pay for extended warranty so I decided to take it to an independent me... Read more
BRIDGESTONE
BRIDGESTONE
(9999) - ENGINE
Aug 3, 2026
Incident date: Jul 15, 2026
On 5/18/2026 my wife left home to run an errand in our newly purchased 2018 Audi Q3. About 1-2 miles away from home, she experienced a strange sound coming from the engine bay, the car lost accelerating power, and the car displayed a warning message that the oil pressure was low and to stop operating the car. The power briefly returned, and she was able to safely return home. Thankfully, she hadn'... Read more
Incident date: Feb 1, 2026
The contact owns a 2023 Jeep Grand Cherokee. The contact stated that while driving at an undisclosed speed, the vehicle was losing traction and was shifting very rough while in hybrid mode. The contact received notification of NHTSA Campaign Number: 25V741000 (Electrical System); and the vehicle was repaired in February; however, the repair failed to prevent the failure. The contact stated that wh... Read more
Incident date: Aug 3, 2026
The engine shut down unexpectedly while driving. The dealer confirmed it was due to internal oil consumption. There's a known history of engine failure in these vehicles due to manufacturing defect, including shutting down while driving, noise coming from the engine and even a risk of fire. The warning oil lamp never came up, there was no oil leak spots in my driveway. My safety definitely was at ... Read more
FORD
F-150 HYBRID
(2021) - ENGINE
Aug 3, 2026
Incident date: May 30, 2026
The contact owns a 2017 Ford Escape. The contact stated that while driving at an undisclosed speed, the temperature gauge became elevated and there was smoke coming from the exhaust pipe. The vehicle was driven to the shoulder of the road, and the check engine warning light illuminated. The contact stated that upon inspecting the vehicle, the coolant inside the reservoir was boiling. The vehicle w... Read more
JEEP
GRAND CHEROKEE
(2023) - ENGINE
Aug 3, 2026
Incident date: Feb 26, 2026
Pilot broke down and when diagnosed, the rod bearing broke causing the engine to seize
Incident date: Aug 3, 2026
Driving at 4:50am, it’s dark and raining. While driving I noticed fog/steam on my hood. Which sometimes happens when it’s raining. Continued driving but noticed it was still foggy/steam from the hood. I decided to go back home and wait until daylight. I don’t like driving in the rain or dark. As I entered my neighborhood, I decided to stop and see what was happening. Put my car in park and r... Read more
Fire
TOYOTA
SIENNA HYBRID
(2024) - ENGINE
Aug 3, 2026
Incident date: Feb 19, 2024
The contact owns a 2024 GMC Sierra 1500. The contact stated that while driving at an undisclosed speed, the engine seized, and the transmission independently shifted into park(P). The failure had occurred while driving on a busy highway at highway speeds. The contact's minor children were occupants inside the vehicle during the failure. The vehicle stalled in the middle of the highway. No warning ... Read more
Incident date: Aug 2, 2026
The car engine shutdown mid drive. One minute before the complete stop, the car was stalling every 20 sec or so, then the acceleration stop responding to the drive pedal. The car was gliding to a stopping point. The "Engine " warning was on the display. Afterward, the car was towed to the Earnhardt Hyundai North Scottsdale, where the service center could not recreate the problem. They concluded th... Read more
Incident date: Jul 25, 2026
We were driving from [XXX], to [XXX], on XXX. That morning we'd taken the Honda Pilot in to Xpresso Lube and got an oil change and all fluids checked out. Eight hours into the drive we heard a little clanking and started to pull off the freeway. As we did so, a Low Oil Pressure light came on for a few seconds and then we heard a loud bang and then very loud, rhythmic, clanking noises in the engine... Read more
Incident date: Jul 30, 2026
My 2019 BMW X5 (G05) equipped with the B58 Technical Update (B58TU) engine has experienced a failure / is showing early signs of failure of the engine oil pump assembly.Beginning with the B58TU engine, BMW utilized a variable-displacement oil pump that contains a thermoplastic/plastic internal adjusting ring. This plastic component degrades under normal operating temperatures, resulting in a sudde... Read more
Incident date: Aug 1, 2026
This is for 2025 Honda Odyssey. The component/system that appears to have failed or malfunctioned is the automatic engine stop-start system and/or related vehicle power/drive-control system. The vehicle is available for inspection upon request. When stopped at a traffic light or in traffic, the automatic stop-start feature does not restart or re-engage properly, and on several occasions the vehicl... Read more
Incident date: Aug 3, 2026
I own a 2018 Chevy Malibu. At approximately 57,000 miles, the original engine experienced a vacuum pump failure that resulted in catastrophic engine damage. The engine was replaced by General Motors under the vehicle's warranty. I then drove the vehicle for approximately another 52,000 miles with the warranty replacement engine. At that point, I experienced a sudden loss of braking while drivin... Read more
JEEP
GRAND CHEROKEE
(2018) - ENGINE
Aug 3, 2026
Incident date: Jun 6, 2026
My timing belt snapped prematurely, causing a total loss of engine power while driving on the highway, which is a severe safety hazard
Incident date: Aug 3, 2026
2021 Chevy Silverado 5.3 trail boss lifters has failed on this driver two times while driving on highway engine lost power with my family in the vehicle. Dealer warranty fixed lifter the first time lifter went out at 1100 miles. The vehicle has failed again with multiple lifters going out and camshaft needing being replaced also on my extended warranty at 73000 miles. I do not want to take this ... Read more
Incident date: Aug 1, 2026
The contact owns a 2022 Chevrolet Suburban. The contact stated that while attempting to start the vehicle with the Push-To-Start button, the engine failed to turn over. The check engine warning light was illuminated. The contact's husband was notified of DTC: P129F, which was diagnosed by the OnStar App. The vehicle was towed to a local dealer where it was diagnosed with a defective fuel control m... Read more
Incident date: Dec 10, 2025
Auto Idle Stop failed as I was sitting at a red light. As I came to a stop at the light, the truck entered the Auto Idle Stop. When the light turned green and it was time to accelerate, I released my foot off of the brake and the engine stopped. It cut out right there. Warning lights came on and I had to restart the engine by totally shutting down the truck on a busy highway road. It took 2 atte... Read more
Incident date: Aug 3, 2026
The contact owns a 2011 Chevrolet Equinox. The contact stated that after starting the vehicle, there was an abnormal fuel odor inside the cabin of the vehicle, and the engine was rattling and vibrating abnormally. During the failure, there was no warning light illuminated. The cause of the failure was not yet determined. The manufacturer and the local dealer were not yet contacted. No further info... Read more
Incident date: Jul 17, 2026
2026 Honda Odyssey: Strong Exhaust/Fuel Odor in Cabin Causing Dizziness and Nausea I am submitting this complaint to report a potential safety issue involving a vehicle that is less than one year old. Beginning this past weekend, the vehicle suddenly began filling the passenger cabin with a strong exhaust-like odor during normal operation. The odor is severe enough that multiple occupants have e... Read more
Incident date: Apr 1, 2024
Engine is misfiring, causing in ability to accelerate properly and loads multiple error codes. Upon taking it to the dealership for services, we were told that there is a significant amount of carbon built-up inside the engine. The car has only 6,800 miles on it. The dealership stated that it is an issue that Subaru engineering is aware of but has yet to figure a way to resolve it. The dealership ... Read more
CHEVROLET
SILVERADO 1500
(2018) - ENGINE
Aug 3, 2026
Incident date: Jun 3, 2026
Vehicle: 2020 Honda Odyssey VIN: [XXX] Mileage at time of failure: 155413 Component: Engine — Connecting Rod BearingsDescription: My 2020 Honda Odyssey experienced a failure of the connecting rod bearings on 7/30/26, resulting in loud knocking noise. The failure was diagnosed by Luis Asturias at Jim Coleman Honda in Clarksville, MD. This vehicle falls within the scope of NHTSA's open Prelimina... Read more
Incident date: Jul 15, 2026
The contact owns a 2015 Ford F-150. The contact was notified that the VIN was included in an unknown recall, and the vehicle was repaired under the recall; however, while stopped at a red light, the vehicle stalled. The check engine warning light was illuminated. The vehicle was taken to a dealer where it was diagnosed and determined that the valve body and several other unknown components needed ... Read more
FORD
F-150 HYBRID
(2023) - ENGINE
Aug 3, 2026
Incident date: Aug 1, 2026
1. Brake System Failure-Recurring dashboard warnings including “Brake Power Low” and “Secondary Collision Brake System Malfunction.” Warnings have appeared multiple times, including while towing a travel trailer. The vehicle was diagnosed with related fault codes (including DTC C138071 – Stop Lamp Relay). The problem returned after a dealer service visit. I do not consider the vehicle sa... Read more
Incident date: Aug 1, 2026
Incident Description: The vehicle entered an Auto Idle Stop event at a traffic light and stalled completely instead of restarting when the brake pedal was released. The red battery warning light illuminated, and the vehicle had to be shifted into Park and the ignition key cycled multiple times to eventually achieve a slow, sluggish crank and engine restart in active traffic. Another vehicle was al... Read more
Incident date: Oct 15, 2025
I own a 2022 Jeep Wagoneer with the 5.7L HEMI eTorque system. The vehicle has lost all power while being driven on two separate occasions. The first occurred on October 22, 2025, on a major interstate. The second occurred on January 30, 2026, on a state highway. In both cases the engine shut off without warning while the vehicle was in motion, with my wife and four children aboard. Power steering... Read more
Incident date: Aug 1, 2026
If the auto engine shut off is activated the engine shuts off randomly and it does not restart the engine. The battery needs to be unplugged to reset the electrical system. This happens daily.
SUBARU
TRAILSEEKER
(2026) - ENGINE
Aug 3, 2026
Incident date: Aug 1, 2026
CORRECTION TO NHTSA COMPLAINT 11754243 (8/2/2026). That complaint was submitted late at night with assistance; several fields were entered wrong and the electrical failure history was omitted. Apologies for the error. Please associate this with XXX. CORRECTIONS: Vehicles towed - YES, TWO, not "No"; my Genesis is still at the dealer it was towed to in [XXX]. Injured - THREE, not 1. Police report -... Read more
Crash
3 injured
Incident date: Dec 3, 2025
2017 FORD EDGE WITH APPX. 82,000 MILES DIAGNOSED WITH COOLANT INTRUSION IN # 3 CYCLINDER (FORD 2.0 LITTER MOTOR)
Incident date: Sep 9, 2025
We have experienced fuel leaks and engine stalling, and three separate dealerships have refused an interim safety fix or alternate transportation. This is our primary vehicle for transporting our children and it's no longer safe. The RPMs jump all over, we occasionally smell gasoline, and the entire car shakes. Everybody tells us they can't replicate the problem and claim it's okay. It stalled on ... Read more
Incident date: Jul 31, 2026
The Auto idle stop feature fails to restart the car during a stop. This happens intermittently but requires one to fully put the car in park and restart the car. This issue has caused concerns as I was at a stop light with a long line and did not know how to recover until I tried to full shutdown, set the car to park, and restart.
BMW
IX XDRIVE45
(2026) - ENGINE
Aug 3, 2026
Incident date: Jul 30, 2026
Manufacturer Recall Number25TB06 NHTSA Recall Number25V322 In regards to the above mentioned recalls. The vehicle's reverse camera began flashing while driving forward. The R light on the gearshift was also flashing. While driving forward about 15 mph out of a parking lot, the vehicle suddenly went into reverse on it's own, locked up and would not move. I had to have the vehicle towed to the deal... Read more
Incident date: May 1, 2026
I am experiencing a coolant-intrusion problem with my 2018 Lincoln MKC, equipped with a 2.0L EcoBoost engine. The vehicle has only 63,900 miles. •The check-engine light repeatedly came on and went off over a two-week period. •A Lincoln dealer performed a diagnostic evaluation and identified the same problem reported in other Ford and Lincoln vehicles with this engine. •An independent automot... Read more
FORD
EXPEDITION
(2019) - ENGINE
Aug 3, 2026
Incident date: Aug 2, 2026
I own a 2021 Jeep Cherokee Trailhawk that is included in the PTU safety recall involving sudden loss of motive power and/or loss of the PARK function. My vehicle began exhibiting the exact symptoms of this recall in April 2026 and has been undrivable since that time. The recall was announced in May 2026, but Stellantis has still not provided a repair remedy. As of today, my vehicle has been out of... Read more
Incident date: Apr 1, 2025
Vehicle Information: Year / Make / Model: 2022 Jeep Grand Cherokee Overland 4xe Component(s) Involved: Engine / Hybrid Powertrain / Electrical System / Sudden Loss of Drive Power Current Mileage: Approximately 48,000mi Incident Summary I am filing this complaint because my 2022 Jeep Grand Cherokee Overland 4xe has developed a dangerous new defect following an official recall ser... Read more
Incident date: Apr 19, 2026
The contact owns 2026 Nissan Kicks. The contact stated that the vehicle failed to start. The brakes and steering wheel were locked. All the warning lights were illuminated. The local dealer was contacted, who confirmed there was a total communication failure across the modules. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 2,08... Read more