Consumer Safety Complaints

Incident date: Oct 1, 2025

I bought my vehicle used, in May 2025. Then, in October (if not earlier), a safety recall was issued relating to the fast charging of the EV battery. This recall tells me that I’m not to use the CHAdeMO charging port due to battery fire risk. Now, almost 6 months later, there still isn’t a remedy available. Not being able to fast charge puts a huge restriction on where I’m able to go in my ... Read more

Incident date: Nov 1, 2025

Around October/November 2025, the vehicle began having intermittent steering issues that have progressively worsened. The steering wheel becomes stiff or feels stuck, and at times it jerks on its own before correcting. Other times I must pull harder to get it to respond, causing over‑correction and difficulty maintaining my lane. This has happened at various speeds, including 65–70 mph on the ... Read more

Incident date: Feb 27, 2026

I am reporting a safety concern involving BMW vehicles equipped with the B58 Technical Update (B58TU) engine, commonly found in model years 2019–2021. These vehicles utilize a variable-displacement engine oil pump containing an internal thermoplastic adjusting component responsible for regulating oil pressure. Field failures are increasingly being reported in which this internal component fract... Read more

Incident date: Feb 25, 2026

Suspension failed at 50,000 miles. At 56,000 miles one of the valve components inside the engine (a lifter) has collapsed. This part controls the opening of the engine valve, and because it is no longer moving, that cylinder cannot build compression and is causing the misfire. This is an internal mechanical failure inside the engine and cannot be caused by body work, fuel quality, or anything ext... Read more

Incident date: Feb 6, 2026

[XXX] Kia Seltos engine stalled and then stopped running. Driver attempted to turn engine over with no success. [XXX] The 2021 Seltos was towed to Kia in Jacksonville Nc. Kia Jacksonville stated engine seized, performed a compression test of cylinders with failure. cylinder 1 had a 135 psi, cylinder 3 had a 105 psi. It was stated that cylinder 1 and 3 had excessive scoring on the walls. P... Read more

Incident date: Feb 26, 2026

My Tundra Truck is having throttle lag. I pull out into traffic and there is no power. I put the throttle all the way to the floor and still nothing. After 2 to 3 seconds the engine starts to slowly throttling up, but very slow and no turbo. This has happened at least 15 times now since I owed it in July of 2025. That scared me so bad I now have it at the dealer for diagnostics. They had better fi... Read more

Incident date: Apr 30, 2025

The crankshaft position sensor and tone wheel failed which is the recall for 66A, was driving truck 45mph down heavily traffic roadway, truck died and stopped in the middle of road. took truck to dealership and dealer charged diagnostic fee explained to them that issue sounded like a crankshaft issue and was showing crankshaft codes. They refused to look into this and do the recall. Went and picke... Read more

Incident date: Feb 27, 2026

Driving along a main road at 40-45 MPH and coasting toward a traffic light, the engine stalled out. Traffic light turned green and the vehicle would not accelerate. There were no warnings, check engine lights, or sounds. I could not pull to the shoulder due to traffic and had to pull into a left hand turn lane. The truck would not restart. Electrical systems seemed fine. Engine would turn ove... Read more

Incident date: Feb 23, 2026

The contact owns a 2022 Toyota Mirai. The contact stated that while driving at various speeds, the vehicle hesitated while the accelerator pedal was depressed and maintained automotive power. The "Parking Support Brake - PSKB" message was displayed. The vehicle was towed to a local dealer; however, the vehicle was not diagnosed or repaired since the extended warranty had expired, and the vehicle h... Read more

Incident date: Feb 4, 2026

I purchased my vehicle 2021 Mercedes-Benz GLE 350 from Mercedes Dealership in Ontario, and had it for only about 4 months before it catching on fire while parked at the doctors office. I purchased it [XXX], and it caught fire on [XXX] while at the doctors. I didn't drive much since I work from home. Primary reason for purchase was to have a working and safe vehicle to transport family to their doc... Read more

Fire

Incident date: May 15, 2024

The contact owns a 2023 Chevrolet Silverado 1500. The contact stated that while stopped at a traffic light, the engine turned off and the instrument panel became inoperable. The vehicle was restarted; however, the failure persisted. The vehicle was taken to the dealer; however, no cause for the failure was found. The contact stated that on a separate occasion, the message "Tailgate Open" was displ... Read more

Incident date: Feb 7, 2025

My car would cut off on me and all the lights would turn on and the engine light. It would shake then slow down and cut off. It happened to me while driving on the freeway. I was able to cut it back on before accident happened. I’d randomly try to start my car and right when I do the engine light would turn on the car would rumble nd shake really bad and cut off so I’ll have to wait like thre... Read more

Incident date: Feb 20, 2026

I have less than 100,000 miles on my 2018 Kia sorento. When I reached probably 50,000 miles this car went DOWN HILL. I feel like I’ve replaced everything on this car. Now every oil change was saying no oil on the dip stick, so I take it to the Kia dealership. They tell me that I need an ENTIRE engine. My car is less than 100,000 miles. I saw something that said if it was under that threshold, it... Read more

Incident date: Feb 24, 2026

On two separate occasions the vehicle lost all power while driving. On December 5, 2025 turning on to a main road from parking lot the vehicle shut off with no prior warning lights. Shifted vehicle to park. No power to anything, unable to unlock doors, unable to turn on hazard flashers, stuck in the middle of the road at night. Waited a minute and pressed the start button and vehicle started with... Read more

Incident date: Feb 27, 2026

My 2019 Honda Odyssey is currently diagnosed with a connecting rod bearing failure, which matches the safety defect in NHTSA Recall 23V-751. While my VIN is excluded, I am reporting this as part of the NHTSA Investigation PE25-008. For several months leading up to the failure, I noticed a faint, repetitive knocking sound coming from under the hood. During my regular service visits to authorized H... Read more

Incident date: Jan 8, 2026

burning oil at a rate of 2 qts per 1000 miles driven. Known issue in these models of tucsons. Not covered by the class action lawsuit as this VIN was not identified. It is burning oil at a catastrophic rate. The problem has burned through multiple catalytic converters that were covered under the warranty but did not solve the underlying problem. Has been burning oil since owning the car a year ag... Read more

Incident date: Sep 21, 2025

Vehicle stalled and shut down in traffic after the Auto Idle Stop function engaged at a red light turning the vehicle off and attempting to turn back on. All warning lights flashed. Vehicle would not turn on until after multiple attempts pressing ignition. This has happened multiple (3-4) times over a few months period. Honda dealership was unable to recreate incident but did identify difficulty w... Read more

Incident date: Jan 22, 2025

There are times that my 2022 Ford F150 Powerboost will not accelerate. Mostly if I roll in a turn and press on the gas pedal. I don't hear anything, like it's a auto/stop issue. I'll have to come to a complete stop, or I'll have to leave my foot on the pedal, then it's like it kicks on with high RPM. There's no warning lights or messages. This time while I was on the highway during stop and go tra... Read more

Incident date: Feb 27, 2026

Our car just turned over 91,000 miles. The check engine light came on so I had spark plugs replaced. The repair shop noticed that our coolant level was way down so they ran a scope into the cylinders. They found fluids leaking into the #4 cylinder. I took car to Ford dealer and they confirmed water leaking into cylinder. They say I need a completely new motor and want to charge full price even... Read more

Incident date: Feb 16, 2026

The contact owns a 2017 GMC Terrain. The contact stated that after the vehicle was taken to a local car wash, while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the residence; however, the next day, the vehicle hesitated while starting. The message "Stabilizer - Power to Engine Reduced" was displayed. The vehicle was taken to a local indepen... Read more

Incident date: Feb 6, 2026

My 2015 Hyundai Sonata experienced Service Campaign TX3, TSB# 15-01-022, with an error code of P0010. My car was in the repair shop from Thursday, February 19th, until Thursday, February 26th, being repaired. This cost me roughly $2,300.00 out of pocket. When I attempted to file for reimbursement through Hyundai, I was told they were not reimbursing me. My car experienced failure the first of Febr... Read more

Incident date: Feb 26, 2026

I stopped at a red light in the middle of a 50 mph intersection when the light turned green The engine completely shut off, and it didn’t want to turn back on. I was stuck in the middle of the intersection in a very high risk area, putting myself and other drivers at risk. OnStar diagnostics didn’t report any issues with the truck. According to their diagnostics, everything should have been ru... Read more

Incident date: Feb 14, 2026

The contact owns a 2013 Tesla Model S. The contact stated that the parking brake seized while leaving a charging station, and the vehicle screeched into oncoming traffic and stalled. The parking brake warning light was illuminated. The local dealer was contacted, and an appointment was scheduled. The vehicle had not been charged prior to a snowstorm, and the battery became fully drained. The vehic... Read more

Incident date: Nov 12, 2025

The radiator developed a leak at around 36k miles and needed to be replaced. My understanding is that this is an ongoing problem with this vehicle.

Incident date: Feb 25, 2026

The contact owns a 2020 GMC Sierra 1500. The contact stated that while driving at various speeds, the steering wheel became stiff and difficult to steer to the left or the right. The power steering and check engine warning lights were illuminated. The vehicle was towed to a local dealer, where it was diagnosed with a corroded body ground strap. The error codes were cleared, and a test drive was pe... Read more

Incident date: Feb 23, 2026

On [XXX], check engine light came on with P1327 (PNSS piston noise detection). History includes SC209 recall in 2021 (inspection passed, PNSS software added Feb 2022). Now at 94,000 miles with misfire P0304 on cyl 4 and timing correlation P0017—dealer refuses full engine replacement under recall. Service dealer insisted it would be safe to drive 300 miles to Billings, MT from my home base locati... Read more

Incident date: Feb 11, 2026

I am dealing with this issue where I am getting fuel injector issue and getting cylinder 3 misfire and air fuel imbalance code. It comes and goes. I spent 1500 bucks flushing fuel system and replacing spark plugs and coil. But the issue is still there! i changed the battery and got it to dealership they said they could find the issue. I was on freeway going southbound near exit 34 when the car sta... Read more

Incident date: Jun 10, 2025

I have taken my car to my local dealership for the Service Campaign 976 (Oil Gasket leak) back in Nov 2023. Ever since then my car has had starting issues until one day it needed a jump start in 2024 during the summer. Didn't think anything of it at the time, until the beginning of 2025. Car needed a jump start in the winter before leaving for work in the morning and before going back home from wo... Read more

Incident date: Feb 1, 2026

Our 2019 Honda Odyssey EX-L was our primary family vehicle. We conducted all routine maintenance as required by Honda, including transmission fluid exchange. Our vehicle experienced rough shifting consistently and at 102,000 miles experienced a total failure in the transmission dog clutch, with Emissions lighting also being present. Vehicle required a tow to Honda and was cited" internal failure i... Read more

Incident date: Feb 25, 2026

The 2022 Honda Civic (Sport) with approx. 13,000 miles had been driving fine for the previous 10 minutes, on and off the highway, when I was almost home and on a more residential 25-30mph road. All of a sudden all of the warning lights went off on the dashboard at once, so I went to brake to slow down and pull over. But the brakes were completely failing - the pedal would just hit the back of the ... Read more

Fire

Incident date: Feb 25, 2026

Service engineer light came in and it was diagnosed as coolant intrusion. Engine failure. No accident occurred.

Incident date: Feb 27, 2026

After 68C recall fix in January, the following has occurred: -Check engine light on immediately -Replaced electric coolant heater -Sluggish in both hybrid and electric modes -FORM indicators - constant fuel oil refresh mode -Change oil required indicator on -Engine revving high at low speeds -Jumping when putting into drive / idling / shifting issues --Replaced all 4 shocks And just... Read more

Incident date: Feb 25, 2026

The contact owns a 2020 Kia Soul. The contact stated that the vehicle stalled while driving at undisclosed speeds. The check engine warning light was illuminated. There was an abnormal, fluttery sound detected before the vehicle lost motive power. The vehicle was taken to an independent mechanic who determined that the failure was due to the crankshaft and camshaft. The local dealer was not contac... Read more

Incident date: Feb 3, 2026

RECALL NO: 19V-868 | VIN: [XXX] | CASE #: [XXX] VEHICLE: 2013 Mercedes-Benz GLK350 (X204) DESCRIPTION OF SAFETY PROBLEM: This complaint concerns a failure to adequately remedy NHTSA Recall 19V-868. Since [XXX], my vehicle has been grounded at Mercedes-Benz of Westmont. The dealer performed the recall out of sequence, ignored documented circuit faults, and refused mandatory Xentry commissioning and... Read more

Incident date: Feb 24, 2026

2017 Ford Escape SE 2.0L critically malfunctioned on my way home from work due to coolant intrusion. The engine started sputtering, a warning came on the dash, and lost all acceleration. This is a known design flaw by Ford that requires a full engine replacement but a recall was never issued and I, like many customers are burdened with the financial responsibility to replace the engine or buy a ne... Read more

Incident date: Sep 15, 2025

Unknown but We were driving home from friant in motion when the car died and started smoking, no indication light were on before until after the incident all warning lights were on dash. Our lives were put at risk due to this. We were not able to control steering wheel or to get out of the way of traffic.

Fire 1 injured

Incident date: Jan 1, 2025

While driving at approximately 70 mph on an interstate highway, the vehicle intermittently loses propulsion during acceleration. Engine power drops suddenly and the vehicle coasts for several seconds before power returns. This has occurred multiple times and creates an immediate safety hazard due to sudden loss of speed in active traffic lanes. The engine also produces a loud rattle at cold start... Read more

Incident date: Feb 26, 2025

I have currently been avoiding driving my car because it goes in limp mode when I’m stopped at red lights I smell oil burning sometimes ive seen small amounts of smoke coming from the engine as well as just receiving an oil change less than a month ago and it already being bad , I checked the mail the other day and i received a recall letter from Kia stating my car needs to be serviced and that ... Read more

Incident date: Feb 20, 2026

Internal oil consumption. With no oil puddled or spattered under the vehicle at time of purchase from a dealership or since then, a dealer certified vehicle with AFM at 153 miles from leaving the dealer the oil was non-existant on the dipstick. This directly indicates a TSB, Techical Service Bulletin involving the cause of failed lifters causing internal oil consumption and damage to lifters, cam ... Read more

Incident date: Dec 25, 2025

Tramision it no good make nose and power go off transmisión lose power and make smoke

Incident date: Jun 7, 2024

Transmission failure, lots of jerking. Also I think there are some electrical components messed up. As when my car is off no keys in the ignition, it sounds as if the engine try to turn over. Also when no keys in the ignition loud clicking noise comes from down by the transmission. Received multiple information dashboards messages started about 2 years ago.”Trasmission Failure” Only happened o... Read more

Incident date: Jul 10, 2024

Misfiring due to DFM which is a common issue. Running a scan confirmed. I have installed a AFM/DFM disabler which seems to fix the issue.

Incident date: Feb 25, 2026

The authorized dealer, Cochran Mazda, previously bypassed the vehicle’s hybrid system and returned the vehicle to us stating it was safe to operate and that we could disregard warning messages until a replacement hybrid battery became available. Prior to this, we had reported repeated drivability concerns, including jerking during operation. We were advised that this behavior was normal for hyb... Read more

Incident date: Feb 6, 2026

Car suddenly stopped and lost all power due to DC DC converter issue

Incident date: Feb 7, 2026

The contact owns a 2013 Chevrolet Cruze. The contact stated while driving at an undisclosed speed, the contact felt ill and pulled over to the side of the road. The contact stated that a passerby stopped and found the contact unconscious inside the vehicle. The ambulance was called to the scene, and the contact was taken to the hospital. The doctor determined that the contact had 27% of carbon mon... Read more

Incident date: Nov 6, 2025

1. COMPONENT FAILURE & TECHNICAL IMPAIRMENT: The vehicle is experiencing a total failure of its hybrid and internal combustion systems. On Jan 30, 2026, the vehicle received the "68C" battery software update. By Feb 6, the system failed, rendering Electric Mode Unavailable and triggering "Electric Mode unavailable" warnings. This is not a software glitch; it is a failure of the manufacturer's offi... Read more

Incident date: Dec 19, 2025

On December 19, 2025, the vehicle showed lights that a sparkplug had misfired. The dealer notified me that in less than two full years of having the 2023 vehicle, it required a complete engine rebuild. This is the third major engine problem I have had with the vehicle with more than $20K in fees. The services performed in December 2025 repairs included Cylinder Head Assembly to Replace Engine Cyli... Read more

Incident date: Feb 22, 2026

My vehicle broke down on my family 2 hours away. The suv started engine failure with the engine light coming on then the rpm’s reved up to 4000 and started chugging. We stoped at the gas station shut the vehicle off and got it towed home to a local shop. I have the 2.4 engine and less then 130,000 miles on it and the shop said my piston is gone and my engine is bad.

Incident date: Dec 15, 2025

The oil filter housing is known to leak, crack or break in standard weather conditions. This can be exacerbated by extreme climate or by simply storing the vehicle outside of a climate controlled area. The hazards posed start with the slow but continuous leak of engine oil from the housing down the transmission and driveline to the ground. This is an environmental hazard to ground water and plant ... Read more

Incident date: Feb 26, 2026

Purchased a 2019 Lincoln MKC from Mazda and Stokes on Ashley phosphate in North Charleston, South Carolina. I was told that the vehicle had recalls and they identify the recalls about the battery and the rear camera when I asked was there anything else wrong with the vehicle, they said no when I drove the vehicle home after a few days the engine light came on. After doing some diagnostics at the d... Read more