Consumer Safety Complaints

Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.

2,245,377 Total Complaints

140,173 Reported Crashes

56,794 Reported Fires

8,580 Reported Deaths

What is a NHTSA consumer complaint?

A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.

The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.

How to interpret what you read

A few principles for reading consumer complaints usefully:

One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.

If you've experienced a defect

File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.

Read more from our blog

How to Read NHTSA Consumer Complaints › How NHTSA Investigations Work › Used Car: 7 Recall Checks to Run First › The Takata Airbag Recall: Full Story › OBD-II Codes Explained › All Articles ›

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Showing 169,480 complaints - component: ENGINE

Incident date: Feb 28, 2026

My f 150 2.7 2019 has a front engine noise when cold start up. It will go away when in a couple minutes!!! Is there a problem w/ this engine? I just wanted to go on record about this problem!!!

Incident date: Mar 1, 2026

1. What component or system failed or malfunctioned, and is it available for inspection upon request? The engine and the HVAC systems. Specifically, a persistent "ghost misfire"—where the engine vibrates and shudders without triggering a dashboard warning light—and a total heater failure. The vehicle is currently held at the dealership; all service records (RO# 367641, 367891, 367980, 368179) ... Read more

Incident date: Feb 18, 2026

I am writing to report a significant safety issue associated with BMW vehicles equipped with the B58TU engine, particularly the 2019-2021 models. These vehicles feature an oil pump containing an internal plastic component responsible for regulating oil pressure. There have been numerous instances of this part fracturing in the field, leading to a sudden loss of oil pressure. The failure predomina... Read more

Incident date: Mar 1, 2026

While driving, the vehicle displayed a 'Drivetrain malfunction' warning on the dashboard and began jerking. I safely pulled over and turned off the vehicle. Immediately after stopping, there was a distinct, strong electrical burning smell coming from the engine compartment. The vehicle was inspected by an authorized BMW dealership. The dealer diagnosed a catastrophic failure of the starter motor. ... Read more

Incident date: Feb 18, 2026

The vehicle experiences sudden engine shutdown while driving. The engine completely turns off without warning. There are no warning lights, no check engine light, and no prior indication of failure. The exact component causing the failure is unknown at this time, but it appears to involve the engine and/or electrical system. The vehicle is available for inspection and has been taking to doge and n... Read more

Incident date: Mar 1, 2026

Battery completely died, randomly. Issue was “fixed”. Now check engine light is on. Engine sounds bad.

Incident date: Feb 25, 2026

Wednesday (02/18/2026), while driving to work, the vehicle stalled in the middle of the road at a red light. It would not move at all. I had to call roadside assistance, and the vehicle was ultimately towed. Being stranded in the middle of an intersection with traffic approaching at speed was not only humiliating — it was life-threatening. Vehicles were coming from behind, and I narrowly avoided... Read more

Incident date: Feb 20, 2026

2/27/26 Kept regularly scheduled oil changes with dealer. Car began to knock and lose power, Oil light is periodically flashing on and check engine light came on. Took car to Valvoline oil change-they state no fluid on the oil dipstck. Scheduled oil change was not for another month. No oil leaks at all. Vehicle is bucking and knocking and loses acceleration. I have an appt at the dealer tomor... Read more

Incident date: Feb 28, 2026

2026 Yukon Elevation with 3,957miles. I was driving down the road and pulled into the turn lane at an intersection. Vehicle cut off with the Auto Start/Stop function and would not start back up. I continued and tried to restart the vehicle but would not start; I was blocking the lane with cars continuously going around me. Vehicle stated service transmission on the display- I was unable to put it ... Read more

Incident date: Feb 23, 2026

Persistent ICCU failure causing charging interruptions, “Check Vehicle Charging System” → “Stop vehicle and check power supply” warnings, low 12V battery voltage (down to 12.1V), and risk of power loss/strand. Kia Connect sent “Charge Interrupted” alert during a session that reached 99%. Multiple prior recalls/attempts failed to resolve (Sep 2023 TSB ELE291 BMS, Jun 2024 SC271 ICCU S... Read more

Incident date: Oct 24, 2025

I am reporting a safety concern involving BMW vehicles equipped with the B58 Technical Update (B58TU) engine, commonly found in model years 2019–2021. These vehicles utilize a variable-displacement engine oil pump containing an internal thermoplastic adjusting component responsible for regulating oil pressure. Field failures are increasingly being reported in which this internal component fract... Read more

Incident date: Sep 1, 2025

My engine seized up on me on the highway. I was stranded and couldn’t start the vehicle and it was freezing outside.

Incident date: Feb 17, 2026

I was driving on the interstate and suddenly I could no longer accelerate, my engine light started blinking and I had to pull over to a gas station as my car would not go above 25-30mph. I turned it off and back on and it work so I took it home. I took it to Honda’s the next day and after diagnosis they said that my head gasket was damaged causing coolant leaking into my engine cylinder and warp... Read more

Incident date: Jun 15, 2025

Recall is taking way to long to fix!

Incident date: Feb 20, 2026

My 2017 Acura was involved in a low-speed collision where it failed to stop in a timely manner, resulting in a total loss declaration. This vehicle had open safety recalls (including the fuel pump/rod bearing issues) that remained unrepaired for over 1.5 years. Despite multiple inquiries, the manufacturer failed to provide a repair timeline or remedy. I believe these unresolved defects directly co... Read more

Crash 1 injured

Incident date: Oct 7, 2025

I purchased this car from drive time, and when told about a possible recall on the engine i asked about it. We were told that the issue had been resolved. Not even 10 minutes after driving it off the lot the engine started misfiring, we had done a test drive prior to purchasing this vehicle and nothing had popped up on the dash about any problems. We have been unable to get it looked at. I was not... Read more

Incident date: Feb 28, 2026

#1 ) el motor presento esta fallas en las 98mil millas, el motor empezó con un alto consumo de aceite de 5 cuartos de aceite cada 3 mil millas, en repetidas ocasiones estábamos de viaje junto a mi familia, mi esposa, [XXX]. Un dia Hicimos una para frente a un semáforo, y en seguida el vehículo empezo a tirar una gran cantidad de humo blanco por la salida de los escapes, mis hijas entraron en p... Read more

Incident date: Feb 1, 2026

When driving at a normal speed, like 55mph, I’ll still be pushing on the gas pedal and it will drop down to 15mph on its own, then stall. It’s happened several times. I was sitting at a traffic light, went to turn left, pushed on the gas pedal, started to go, then just died. Someone told me they had a car like mine, and it does the same thing, another friend said his 2012 four door accord just... Read more

Incident date: Apr 3, 2023

I have a 2023 Honda Odyssey. The engine is making a knocking noise. The oil has just been changed with 5.7 quarts, following the factory specifications, but the knocking is still there. The timing belt tensioner has also been replaced, as well as the high-pressure fuel pump. However, the knocking noise is still present, especially at low speeds.

Incident date: Dec 15, 2025

When speeding up to highway speeds, the check engine light will start flashing and car will going into limp mode and lose power. Turning the car off and then back on fixes the problem, but it also removes any check engine codes. This has occurred 3x in the last month, unable to determine when or why it is occurring.

Incident date: Mar 1, 2026

On [XXX] I was traveling with my [XXX] daughter from Phoenix, AZ up to Flagstaff, AZ. The Nissan Rogue associated with the VIN number is my wife's. Vehicle only has 24,000 miles on it and we currently have a Nissan Security+Plus extended warranty, [XXX]. We were cruising along nicely and all of the sudden many warning signs appeared stating "Malfunction, See Owner's Manual". The vehicle turbo... Read more

Incident date: Feb 25, 2026

car flashed engine temperature near limit, avoid heavy acceleration and high speed, see dealership warning on dash. sounds like water moving thru the dash board when driving or turning or right when starting car. took car in to dealership right away and they confirmed it is a head gasket issue and that they have at least 20 other cars there due to the same issue. my car has now been in the dealers... Read more

Incident date: Dec 1, 2025

On multiple occasions, the vehicle has unexpectedly lost acceleration while driving. Specifically, while traveling on the highway, the vehicle will suddenly drop speed and fail to respond when pressing the accelerator. This creates a dangerous situation, as I am unable to maintain speed with surrounding traffic, increasing the risk of a collision. This issue appears to occur without warning and ... Read more

Incident date: Feb 15, 2026

Since buying the car in August 2025, I've had multiple issues. Ive had a noise coming from the front passenger side of the vehicle, brought it in and they could not identify the issue or fix it, to this day I still have this noise coming from the front passenger side. Furthermore, I've had numerous hazard lights come on the dash, lasting 2-4 days and then disappearing and reappearing later on. T... Read more

Incident date: Nov 27, 2025

The vehicle’s original engine began producing excessive white smoke during startup. The vehicle was diagnosed by AutoNation Ford, and it was determined that the passenger-side cylinder head was cracked near the exhaust port. This defect allowed coolant to intrude into the passenger-side turbocharger. Due to the extent of the damage, the engine required full replacement. The engine was replaced w... Read more

Incident date: Feb 28, 2026

The motor went to knocking and lost power. Cost us about 3500. To fix. Lifters went down cam went down which caused major motor knock and loss of payer

Incident date: Feb 25, 2026

- started shutting shutting off at while in drive. - started having reduced power - started idiling high while driving - initially there was no codes - last night I drove, I put in drive gear but it was delayed so I had to keep moving from park to drive for it to full go into drive - the codes came P0325 P0505 P0507 P0700 P1101 P2714 After I was driving up an incline the car stopped moving forwar... Read more

Incident date: Nov 28, 2025

When driving the vehicle, my husband noticed the engine was over heating. He pulled over and had the vehicle towed to a mechanic. The mechanic advised us that the engine is loosing coolant and this was a known issue with the 2019 Ford Edges. So now we are facing an expensive engine replacement.

Incident date: Feb 27, 2026

Knock sensor p1326 service code engine light on

Incident date: Feb 28, 2026

Engine lost power on steep grade hill with kids in the car on our way to Tahoe putting us all at risk

Incident date: Feb 28, 2026

The vehicle was stopped at a red light. This vehicle is equipped with an auto-start/stop system to save fuel. Once the red light turned green the engine refused to restart. This was the second instance. The vehicle took over 30 seconds before it would restart. None of the push-to-start buttons worked, the car would not recognize that the brake was pressed, and it had also shifted itself into ... Read more

Incident date: Feb 27, 2026

My car’s power system is totally off twice suddenly ( around 4:00pm & 8:30pm) when I completely stop at the traffic light. Cannot re-start the car, cannot open the rear doors, cannot turn on the emergency light to warn other cars. After waiting for a a few minutes, the power is back, I can start my car again When my car totally loss power at 8:30pm and cannot turn on the emergency light at ... Read more

Incident date: Nov 26, 2025

Driving safety concern. Important My new vehicle (Jeep Wrangler Rubicon X) 2026 abruptly shut down as I was driving and veering the steering wheel to the left. All the vehicle power was suddenly gone (electrical, engine, etc) without notice and the vehicle made an aggressive total stop immediately . The steering wheel was hard and the brakes blocked after it lose power and shut down. This has ... Read more

Incident date: Jul 1, 2025

I'm reporting a safety issue with BMW vehicles equipped with the B58TU engine (primarily 2019–2021 models). These vehicles use an oil pump containing an internal plastic component that regulates oil pressure. This plastic part is fracturing in the field, leading to sudden loss or instability of oil pressure. Failures commonly occur during cold starts in low temperatures. When the component fails... Read more

Incident date: Apr 1, 2023

2018 Ford Escape EcoBoost 1.5L experienced a coolant intrusion issue at 95000 miles. This issue was known back in 2018 when I bought the vehicle new at the Frederick Motor Company in Frederick, Maryland. No communication about this issue was communicated to me but Ford did fix the problem on later manufactured Escapes. A proper diagnosis was done at Sullivan’s in Newport, RI on 2/27/2026. Fo... Read more

Incident date: Feb 28, 2026

Lifter failure, resulting in costly repairs and possible catastrophic engine failure while driving. Vehicle has 78,000 miles and has been regularly serviced.

Incident date: Feb 28, 2026

When the engine gets warm the car goes into limp mode. Also, burning rich out of the tailpipe. The car won't go above 3k rpm because its in limp mode. Replaced the stuff that came on codes then runs ok for about a mile then goes in and out of limp mode.

Incident date: Feb 28, 2026

Car was driving find and suddenly check electric system message came in with a red battery indicator. The application for the car indicates an ICCU P1A9096 error code. ICCU errors seems to be common with Kia/Hyundai electric cars. Car went to limp mode and wouldn’t let drive it more than 45mph which it was dangerous in the highway. I was able to get the car into the dealer but the last mile the... Read more

Incident date: Dec 5, 2025

I was driving my 2025 Chevy Silverado RST L87 (6.2) with 37,836 miles on the highway and suddenly my engine lost power and my dash said “Needs to restart”. My truck went into neutral and I was able to coast off of the highway. After coming to a complete stop, I tried to restart with no success. I had the vehicle towed to the dealership where they found metal shavings in the engine and told me ... Read more

Incident date: Feb 27, 2026

At 113,000 my engine failed. It was determined that low compression occurred due to the first cylinder failing. I’ve been having excessive oil consumption since about 60k.

Incident date: Feb 27, 2026

I am reporting a systemic failure of exhaust manifold retaining bolts on the 2020 Land Rover Defender (L663, P400 engine). While removing the engine skid plate, I discovered a fractured exhaust manifold bolt that had fallen down. The bolt head had separated, leaving the threaded portion in the cylinder head. There are I believe 12 manifold bolts securing the integrated exhaust manifold/turbocharge... Read more

Incident date: Feb 28, 2026

1, The rear taillights fill up with water making it difficult to see the lights when breaking. 2, The engine had to be repaired due to power failure and was told that the cams and lifters were worn out on drivers' side at 85000 miles. The garage said this should not have happened. And that they have had to repair other vehicles too and Dodge would not cover it.

Incident date: Jan 28, 2026

On [XXX], my 2023 Chevrolet Silverado 1500 LT caught fire while parked in my residential driveway at [XXX] . The vehicle had been started approximately 10 minutes earlier using the factory-installed remote start system. The vehicle was unattended at the time. My neighbor noticed the vehicle on fire and called 911. The Andover Fire Department responded and extinguished the fire. The fire departmen... Read more

Fire

Incident date: Feb 25, 2026

Oil pump is made of plastic causing it to fail after a certain time and can lead to a total engine loss if not swapped out with BMW’s updated oil pump. They are aware of the issue but neglecting to handle the problem.

Incident date: Feb 28, 2026

While traveling on a major Route, the truck just turned off while driving. The truck was stuck in the middle of a two lane major route. Truck would not start or turn on. I was unable to put hazards on or put the truck in neutral. The engine siezed due to the GM recall. After having the engine replaced by a certified GM dealership, a few days later the Throttle body stopped working. Again, keep... Read more

Incident date: Feb 5, 2026

I took the vehicle in to the VW dealership for service on 06/30/25 and they found that the head gasket had failed after only 26500 miles. A failed head gasket could lead to engine failure during operation which would create a significant safety issue.

Incident date: Feb 20, 2026

Shortly after purchasing the vehicle, I began experiencing serious performance issues. While driving, the vehicle suddenly lost power, would not accelerate properly, and warning lights appeared on the dashboard. The vehicle eventually shut off while in operation. The vehicle was inspected by a dealership, which initially stated there were no issues. However, the problem continued and worsened. Th... Read more

Incident date: Feb 28, 2026

2020 CHR transmission failure. There were no lights no notice nothing appeared to warn me. The car started making a faint winding sound. Bought car brand new 2020 and Toyota Fred Anderson Raleigh diagnosed with internal transmission failure 2/28/26. The car is 20000 miles over warranty so they are telling me there’s no coverage for me and billed me 12000$ for a new transmission

Incident date: Feb 23, 2026

Incident date: Jul 23, 2025

Subject: Safety Defect Report – B58TU Oil Pump Failure Causing Sudden Vehicle Disablement I am submitting a safety defect report regarding BMW vehicles equipped with the B58 Technical Update engine, primarily model years 2019 to 2021 including 340i, 440i, 540i, X3 M40i, and Toyota Supra models using this engine variant. These vehicles utilize a variable displacement oil pump that contains an i... Read more

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Consumer Safety Complaints

What is a NHTSA consumer complaint?

How to interpret what you read

If you've experienced a defect

Read more from our blog