Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 169,480 complaints - component: ENGINE
Incident date: Jan 31, 2026
The contact owns a 2012 Hyundai Veloster. The contact stated that the vehicle was taken to the local dealer for an unknown recall repair. Upon retrieving the vehicle, the check engine warning light illuminated. The reverse and drive gears were inoperable. The vehicle was towed to the local dealer, where an unknown diagnosis was provided. The vehicle was repaired, but the failure recurred. The cont... Read more
Incident date: Jan 26, 2026
Oil cap went loosed and fell off after a few hundred miles of driving. This is a very common thing in 2023 Toyota tacoma.
Incident date: Jan 30, 2026
The contact owned a 2021 Ram Promaster 1500. The contact had stopped at a house that the contact worked on and parked the vehicle on the side of the house. The contact turned off the engine and entered the house, and after twenty minutes, when the contact stepped outside, the vehicle was engulfed in flames. The flames spread to the house and caused damage to the property. Some of the paint melted;... Read more
Fire
Incident date: Feb 26, 2026
Motorcycle had a sudden engine knock causing catastrophic engine failure after going over a abutment. Issue found to be a broken connection rods. No warning lights, clear traffic, happened at 3:30 in the morning.
Incident date: Jan 22, 2025
The contact owns a 2015 Kia Sorento. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated and remained illuminated. There was a knocking sound coming from the engine. The vehicle was towed the local dealer and was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. No further information was available. ... Read more
GMC
SIERRA 1500
(2024) - ENGINE
Mar 3, 2026
Incident date: Sep 1, 2025
On February 26, 2025 I was driving my 2018 Honda Accord Sport (118,000 miles) with a 1.5t engine on a 55mph 2 lane roadway at approximately 55mph with 4-5 cars behind me when the engine suddenly went into "limp" mode and quickly decelerated to approximately 25 mph. I could see the cars behind me suddenly brake to avoid hitting me. I pull off on the shoulder, turned my car off and restarted. The... Read more
Incident date: Jul 15, 2025
Engine has a Pcv valve issue that causes oil to leak from seals and burnt through the pistons causing loss of oil, engine damage and possible engine failure while driving. This could cause vehicle to lock up and possible cause an accident especially at freeway speeds. There is no low oil indicator or check engine light that comes on to let driver know that the oil is low
Incident date: Mar 3, 2026
Both exhaust pipes before the catalytic converter are cracked and leaking at the same welded mounting bracket. One of them GM is coving under the extended warranty but the other one also needs replaced the turn off the engine warning light. It is allowing exhaust gas to leak under the car and is preventing the emissions from operating properly.
Incident date: Feb 25, 2026
What component or system failed or malfunctioned, and is it available for inspection upon request? ENGINE FAILURE- CRANKSHAFT ENDPLAY WAY OUT OF SPECS. How was your safety or the safety of others put at risk? HIGH POTENTIAL FOR ENGINE FAILURE WHILE OPERATING VEHICLE. Has the problem been reproduced or confirmed by a dealer or independent service center? SPECIFIC ISSUE WAS DIAGNOSED AT A GM DEALE... Read more
LAND ROVER
DISCOVERY SPORT
(2017) - ENGINE
Mar 3, 2026
Incident date: Jul 10, 2024
The contact owns a 2015 BMW X3. The contact stated that while driving at an undisclosed speed, the vehicle stalled. The check engine warning light was illuminated, and the "Service Engine Soon" message was displayed on the instrument panel. The vehicle was taken back to the residence. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was notified of the... Read more
Incident date: Feb 16, 2026
Complete and sudden failure of the L87 V8 engine at 70 mph on the highway. Had to maneuver to the right shoulder and coast to a stop. Engine was seized and would not restart. Waited 4 hours on a dangerous highway for a tow truck which took the Chevy Suburban 200 miles to my home Chevrolet dealership. They have ordered a new engine but it is on backorder so no ETA. Vehicle was built 06-26-2024 and ... Read more
Incident date: Jan 4, 2026
Brakes pump when used; vehicle stalls when shifting into higher gears.
CHEVROLET
SILVERADO 2500
(2023) - ENGINE
Mar 3, 2026
Incident date: Feb 1, 2026
The contact owns a 2021 Chevrolet Silverado 1500. The contact stated that while driving at 35 MPH, there was a metallic sound as if a bolt had fallen inside the engine compartment and was rotating and spinning. The vehicle was taken to the dealer, where it was diagnosed, and determined that the camshaft and the engine lifters had failed and needed to be replaced. The vehicle was not yet repaired. ... Read more
Incident date: Feb 3, 2026
The contact owns a 2022 Ram 3500. The contact stated that while driving approximately 10-15 MPH, there was an abnormal rattling sound coming from the vehicle. The engine warning light was illuminated. The local dealer was contacted, and it was determined that the grid heater bolt had melted and fallen into the engine. The vehicle was repaired after two months due to the piston being on backorder. ... Read more
JAYCO FIFTH WHEEL
NORTH POINT
(2023) - ENGINE
Mar 3, 2026
Incident date: Dec 9, 2025
My 2013 Hyundai Sonata has a replacement 2.0T Theta II engine. Recently, it developed a fuel leak that identically matches the description of Hyundai recall Recall 22-01-047H (NHTSA #22V-312). I have attached a description of my fuel leak as assesed by a Hyundai dealership alongside a .pdf of the NHTSA safety recall report to demonstrate that the issue is identical. Hyundai corporate is refusing t... Read more
JAYCO FIFTH WHEEL
NORTH POINT
(2023) - ENGINE
Mar 3, 2026
Incident date: Dec 9, 2025
My car caught on fire under the hood. As I was driving on road I heard a sound and my car started slowing down and smoke started coming from under the hood got out the car not a minute later flames of smoke engulfed the car
Incident date: Feb 20, 2026
The contact owns a 2017 GMC Sierra 2500 Denali. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed with a failure of the #8 glow plug. The contact was informed that all eight glow plugs were replaced. The vehicle was repaired. The contact stated that the failure was a known failure w... Read more
Incident date: Feb 25, 2026
On April 24, 2025, I plugged my Kia EV6 into my 48-amp hardwired ChargePoint HomeFlex at 7:26 PM. Around 10:30 PM I heard a noise outside but did not investigate. At 12:25 AM I noticed I had not received a “charging complete” notification. The Kia Connect app showed the vehicle at 74% and no longer charging. The ChargePoint app was unresponsive.\n\nThe next morning I found the charger’s 60-a... Read more
Incident date: Feb 25, 2026
The contact’s daughter owns a 2015 Hyundai Sonata. While driving and coming to a stop, the vehicle lost motive power. There was no warning light illuminated. The vehicle was towed to the dealer where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The dealer informed the owner that the failure would not be cover... Read more
Incident date: Feb 14, 2026
The vehicle suddenly loss power while I was driving on a busy interstate. I was almost rear-ended by the vehicle behind me. I had to coast my vehicle to the shoulder of the road crossing lanes of traffic without power! It was terrifying. I could have been wrecked our worse! The check engine lights flashed on saying: "Service Electronic Throttle Control" and "Start / Stop unavailable". I took the... Read more
Incident date: Mar 1, 2026
At 64000 miles my 2019 Chevy Tahoe has to be replaced due to lifters failing. GM/Chevy wants to charge me $17000 to install a new 6.2L - V8 engine. (Same engine that had the lifter problem). That engine has been recalled on earlier and later models. What do I do to fight the cost of new motor ?
Incident date: Mar 1, 2026
I have a 2016 Acura MDX with a 3.5 engine that had a #2 connecting rod failure. I took the information to my local Acura dealer and they had told me that the engine was outside of the recall on the bearing failures on other 3.5 engines. Due to the related failure patterns, I believe that the engine should have been replaced in accordance with the failed engine connecting rod recall 24-001. I had t... Read more
Incident date: Mar 1, 2026
Vehicle is consuming or burning oil at a high rate. While dealer has done an oil consumption test and claimed it was "within tolerance," I have on multiple occasions had the car start to shudder at 2,000 miles since last oil change only to find the oil wasn't even on the stick anymore. The symptoms go away when adding oil, on some occasions more than 4 quarts of oil need to be added to get the oil... Read more
Incident date: Sep 11, 2025
When my car sits in the rain for long periods of time, while driving, it will automatically switch into neutral and give me a "transmission malfunction stop" & "service required do not shift gears visit dealer" sign on the dash. This has happened at least 7 times in 2 years since March 2024. The latest time it happened was last week. I will get into my car after a day at work, when it has been rai... Read more
Incident date: Sep 11, 2025
Vehicle experiences engine stalling and failure to restart at intersections when the Auto Idle Stop (AIS) feature is engaged. This creates an immediate life-safety hazard as the vehicle becomes non-functional in live traffic. This has occurred 2 times. Once on surface streets and once on the highway in stop-and-go traffic. This issue persists despite Service Bulletins 23-008 and 23-009. Honda Cor... Read more
Incident date: Mar 1, 2026
The contact owns a 2015 Kia Soul. While driving at an undisclosed speed, the check engine warning light illuminated, indicating a failure with the catalytic converter. The vehicle was taken to an independent mechanic, where it was diagnosed, and the mechanic associated the failure with NHTSA ID Number: 19V120000 (Engine, Engine and Engine Cooling). The vehicle was then taken to the dealer for the ... Read more
Incident date: Feb 10, 2026
The contact owns a 2026 Chevrolet Tahoe. The contact stated while driving 70 MPH on the freeway, while depressing the accelerator the vehicle shut off unintendedly. The vehicle was coasted to the right side of the roadway. While attempting to restart the vehicle, the vehicle failed to respond as intended. A dealer was contacted. The vehicle was towed to the dealer and was diagnosed with engine fai... Read more
Incident date: Feb 5, 2026
The contact owns a 2020 Chevrolet Silverado 1500. The contact stated that while driving approximately 25 MPH, the vehicle lost automotive power. The check engine warning light was illuminated. The vehicle was towed to a local dealer, where it was diagnosed with an engine failure. The vehicle was not repaired due to the cost. In addition, the contact related the failure to an unknown NHTSA Investig... Read more
Incident date: Sep 24, 2025
When my vehicle is going between 30-45 mph there is shaking happening. Torque converter feels like its locking up and then releasing.
ALFA ROMEO
GIULIA
(2017) - ENGINE
Mar 3, 2026
Incident date: Sep 9, 2025
While driving on a highway the RPMS in my 2018 Ford Escape with 88,600 miles went up high without me touching the gas because I was coasting downhill & then once I pushed the gas pedal to resume normal speed it shifted real hard into gear but would not move, it just kept coasting as cars were speeding up behind me going at least 55 MPH! I was finally able to pull over and once I put the car into p... Read more
Incident date: Mar 1, 2022
Vehicle Information: 2017 Kia Sedona VIN: [XXX] Engine: 3.3L GDI Mileage at failure: 186,000 miles Complaint: I am filing this complaint regarding sudden engine failure in my 2017 Kia Sedona equipped with the 3.3L GDI engine. The vehicle had approximately 186,000 miles at the time of failure and had just undergone a routine oil change prior to the incident. While driving on the highway, a... Read more
JEEP
GRAND CHEROKEE
(2024) - ENGINE
Mar 3, 2026
Incident date: Mar 3, 2026
While driving at a rate of 20mph +, the pathfinder will start jerking back and forth then turn off. This happened in the middle of a highway lane. Good thing no one was hurt. This was also sudden
Incident date: Feb 7, 2026
The contact owns a 2024 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 25V766000 (Engine); however, the part for the recall repair was not yet available. The dealer was contacted, and the contact was informed that parts were not yet available. The contact stated that the vehicle was needed for transportation to attend medical appointments. The manufacturer was not... Read more
FOREST RIVER
SANDPIPER
(2017) - ENGINE
Mar 3, 2026
Incident date: Sep 30, 2025
The contact owns a 2021 Kia Forte. While driving at various speeds, the check engine warning illuminated. The vehicle would start to vibrate. The vibration was more evident while slowing down or stopping at traffic lights. The vibration and the warning light had become a recurring failure. After turning off and restarting the vehicle, the check engine warning light was cleared. However, lately, tu... Read more
Incident date: Mar 3, 2026
Wastegate actuator is no longer working and turbo on vehicle is no longer working as needed. My car currently has every warning light on the dashboard and fails to provide all advanced driver assistance systems that come with my vehicle making it unsafe. The problem has been addressed by Honda dealership service themselves as my code came back that it is a turbocharger wastegate sensor issue. Car... Read more
FALKEN
WILDPEAK AT3W
(9999) - ENGINE
Mar 3, 2026
Incident date: Jan 2, 2026
Vehicle lost power, steering, and breaks on the george washington bridge in NYC causing it to roll into the back of another vehicle.
Crash
NISSAN
PATHFINDER
(2025) - ENGINE
Mar 3, 2026
Incident date: Jan 20, 2026
The contact owns a 2022 Ford Bronco. The contact received notification of NHTSA Campaign Number: 25V455000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that upon starting the vehicle, the vehicle sputtered and nearly stalled. The contact turned off and restarted the vehicle; however, the failure persisted. Additionally, the fuel gaug... Read more
Incident date: Jan 2, 2026
serious incident that happened. While we were driving heading uphill to the beach, the check engine light and multiple warnings suddenly appeared. It said 'transmission error' and 'engine power reduced,' and the car just shut down with the kids inside. We were at risk of the car rolling backwards. I really think this is a major safety issue tied to the vehicle's design or manufacturing. Second inc... Read more
Incident date: Feb 16, 2026
Anti-Lock Brake System stopped working rendering the car inoperable. The first incident: about 5 years ago the ABS engaged the brakes while driving almost causing a collision. This incident occurred in Guaynabo, PR. After this incident the ABS Module stopped working but the car was still operable. A week ago the PCM lost communication with the ABS module bringing the car into "limp mode" (stuck in... Read more
FORD
EXPEDITION
(2018) - ENGINE
Mar 3, 2026
Incident date: Feb 16, 2026
Regarding a catastrophic engine failure involving my 2023 Chevrolet Suburban equipped with the 6.2L L87 engine. There is an active GM service bulletin that we never received from either Crabtree or GM. Vehicle details: • Purchased in North Carolina in 2024 • Approximately 4,000 miles at purchase (used, still under factory warranty) • Currently at approximately 60,000 miles • Within the 5... Read more
Incident date: Jan 3, 2026
I'm having issues with my 2021 Dodge Durango I have a recall on a rear view camera a recall on a rear spoiler a recall on the steering assembly a recall on the ESC light mail function ABS system loose airbags
Crash
FALKEN
WILDPEAK A/T TRAIL
(9999) - ENGINE
Mar 3, 2026
Incident date: Mar 2, 2026
Check Engine light is flashing on dashboard. Reduced Vehicle speed. Car will not drive beyond 62 miles.Lost of power during acceleration.
Incident date: Nov 20, 2025
I received recall (Nov 2025) for engine replacement due to safety failure of the engine and toyota still does not have replacement. Also received recall for reverse lights that are still not avaialble (feb 2025)
Incident date: Mar 2, 2026
The entire dashboard/infotainment interface will lose power suddenly. The car will struggle to start, and have an emissions or evap code, and there's a smell from the engine sometimes, that leaks into the cabin, which the cabin has bad thermoregulation, and cold air seeps in QUICK. Also I've driven on the highway and have had all the steering and power stop all at once! The headlights also keep ge... Read more
Incident date: Sep 1, 2025
I am reporting a driver safety concern involving BMW vehicles equipped with the B58 Technical Update (B58TU) engine in model years 2019–2021. These engines use a variable-displacement oil pump containing an internal thermoplastic adjusting component that regulates oil pressure. Field failures show this component can fracture, causing sudden loss or instability of engine oil pressure. Failures ... Read more
Incident date: Feb 10, 2026
Electric My coolant And leaking issues My car door look when keys are inside ignition
Incident date: Nov 21, 2025
The high-pressure fuel pump on my 2018 Honda Accord failed even though the vehicle had previously been repaired under a recall for the same issue. While driving, multiple warning lights illuminated on the dashboard, including the check engine light and other system warnings. The vehicle began running rough and lost power, creating a dangerous driving condition, especially in traffic. This is the ... Read more
Incident date: Mar 1, 2026
Passenger side valve cover gasket and spark plug seal failure.
Incident date: Mar 26, 2024
The coolant control valve failed. This is a known failure point of poor design and on every other truck from 2019-2023 with the duramx LM2/LZ0 engine, they are covered by a special service warranty to 150,000 miles. GM knows this items fails and puts consumers lives at risk when the failure throws the truck into limp mode on the freeway. They refuse to do a recall to avoid doing the right thing.... Read more