Consumer Safety Complaints

Incident date: Jun 3, 2025

The engine light started to come on and go off and when I got the codes ran, it said something along the line of misfire. I had the spark plugs changed and I kept regular maintenance done on oil changes and tune ups. Now my engine is knocking and the vehicle is in limp mode.

Incident date: Sep 19, 2025

Dear NHTSA, I am writing to report an ongoing safety issue regarding my 2022 Cadillac Escalade related to an engine recall. On September 19, 2025, I took my vehicle to the dealership for inspection, but they chose to pass the recall inspection despite the fact that the engine continues to experience serious issues. The problems include: •Engine propulsion failure and loss of acceleration at hi... Read more

Incident date: Sep 21, 2025

It’s been a month since I did an oil change. However, while I was driving the car, I heard a noise like the engine had no oil in it. I stopped and after 15 minutes I checked the engine for oil when I discovered that the engine was empty. I then checked for a leak and there is no leak detected. I took it to a Valvoline to get an oil change. This is when I discovered that the engine is burning the... Read more

Incident date: Sep 11, 2025

i got my oil changed and got a new air filter and my tahoe started acting like it was chugging put it on a machine said it was a spark in 7 cylinder got new plugs and wires and a new thermostat didnt fix it got a nee crank shaft was driving perfectly went to pass a driving doing 35 m an hr on a 55 m hr and when i did it acted like it was going to die i took it easy the two mikes home had it towed ... Read more

Incident date: Jul 7, 2024

The ESS battery fails constantly and manufacturer will not find problem and just replaces battery. When the ESS battery fails it drains the main battery which then leaves the driver and its occupants at risk of being stranded. The transmission is an electronic transmission and if the battery fails while driving that could compromise the occupants also. We have had to have the battery replace tw... Read more

Incident date: Aug 29, 2025

The truck is currently exhibiting a loud metal tapping/ slapping/ ticking noise when driving from the engine. It is loud enough it can be heard over road/ wind noise, it can also be heard in high idle situations. The truck has been to the dealer where it was purchased and they refused to research the issue because of a current RAM service bulletin that the noise is “under investigation”. It ha... Read more

Incident date: May 13, 2024

Engine block needed replaced due to coolant intrusion. Started off with an engine light for misfire then started using coolant to smoking on start up then eventually hydrolocking the engine for a no start condition making car undriveable. Diagnosed at dealer for coolant intrusion with only fix of a new block at a cost around $10,000.

Incident date: Aug 12, 2025

I was driving to work and my car made a loud noise. I was able to drive back home. I took my car to the Chevrolet repair shop. They said my front exhaust and catalytic converter are broken. They replaced my exhaust pipe and not the converter.

Incident date: Sep 2, 2025

Driving down the road and engine lost power and shut off. Took it to a shop and they said my crankshaft broke.

Incident date: Sep 20, 2025

I have a 2021 GMC Acadia that keeps saying steering assist not available. But when it does this, the temperature gage stops working and so does the AC. After you turn the car off the fan still runs for at least 10 minutes.

Incident date: Aug 19, 2025

My car ran hot for the first time and I was told my head gaskets were blown and I needed a new radiator. Once I got that repaired I was then told my transmission cooler went bad on my car which caused my engine to run hot and blow my gaskets in addition to cracking my radiator. I keep my car serviced as required with the Honda dealership and they had advised seeing this same issue in several other... Read more

Incident date: Sep 14, 2025

Maintenance has been maintained on this SUV. SUV has about 20,000 miles. While at a complete stop at stop light, the SUV jerked a few times and when attempting to drive the accelerator pedal the SUV would not respond. I then put in park then back in drive slow acceleration, was able to pull over. After turning SUV off and waiting a few minutes , turned SUV back on engine light is on. Home is 10... Read more

Incident date: Jun 6, 2024

While driving, the car wouldn't accelerate even though I was pressing the gas pedal to the floor. It made funny noises and was jerking. I was told not to drive because of the danger to my engine. The engine light did come on

Incident date: Sep 19, 2025

The coolant is leaking out and onto engine. My safety was at Risk due to the car overheating and smoking. This is a on going problem that many AUDI’s had a recall for except mines. Yes the vehicle was inspected and the warning that came up was “coolant level low turn off engine”

Incident date: Sep 8, 2025

Engine blew up on the highway almost causing an accident. The car has had problems with rapid oil consumption since 20000 miles on the car. Always checked oil everyday and added oil when needed and regular oil changes every 3000 miles car was very well taken care of. No oil light or check engine light came on when the engine blew up.

Fire

Incident date: Aug 31, 2025

Date of incident : August 31,2025 Around 9pm on August 31, I was fixing to accelerate at a green light. I pressed the gas pedal, my car went up to 40 mph and then the engine failed. This is due to a recall on the bearing rods for 2015-2020 Acura TLX. The incident occurred a month after financing the car. I don't have a warranty, so I opened up a case with the manufacturer to get help with the rep... Read more

Incident date: Jul 16, 2025

my power steering intermittently 'locks"Cannnot remove key from ignition.Car loses its data memory, time &date go haywire. A lot of times car wont start.I have taken it a few times to my mechanic. He has run scans, but all the codes are clear.This is the problem.He has checked the Battery&Altenator, all fine.He tried cleaning some ground wires. He feels bad charging me money because he cant fix a ... Read more

Incident date: Mar 3, 2022

What component or system failed or malfunctioned, and is it available for inspection upon request? Engine failure. I’ve been reporting engine stalling since around 34,000 miles or so I purchased the car and immediately had battery issues before 25,000 miles as well. While I was driving on the road the engine stalled about 34,000 miles with me and my pregnant daughter in the car. The seatbelts ... Read more

Incident date: Sep 30, 2024

Just before Hurricane Helene, I brought my 2018 Kia Niro Hybrid to Asheville Kia (NC) after noticing coolant loss and white smoke coming from the exhaust. The dealership charged me $1,400 for a repair involving new gaskets and the EGR cooler. Within a month, the same symptoms returned. I returned to the dealership and explained I believed the original issue had not been resolved. I had done resea... Read more

Incident date: Sep 16, 2025

The engine shut off on the highway on two different days. Vehicle was going between 65 and 70 mph. The vehicle engine shut down and all the warning lights came on. Every one. The vehicle still moved but nothing inside worked, it ran on battery mode for the 17 miles to the dealership with a maximum speed of 60 mph. The risk was the immediate unresponsiveness of the vehicle and the sudden and imme... Read more

Incident date: Jul 25, 2025

Multiple battery drainage issues resulting in car not starting and battery going to zero volt. Car running hot. Failed thermostat causing engine overheat and car to shut down. System breaking issues.

Incident date: Sep 16, 2025

Check engine light keeps coming on. Crankshaft sensor is the problem according to the code but the dealership says it’s the catalyst converter. Also my low power engine light came on.

Incident date: Jun 25, 2025

I bought a car from a private seller on Craigslist. I've only driven the car for 2k miles before the check engine light came. Before that I had to spend like 1k on the breaks oilchange etc to get the car upto date. Now it feels really unsafe to be in especially for my daughter who is [XXX]. The dmv suspected odometer fraud. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5... Read more

Incident date: Dec 1, 2024

I purchased this vehicle is certified preowned Cadillac and during the warranty time I had a transmission issue that was causing the transmission to jerk when shifting from 1st to 2nd gear and at highway speeds, it would start jerking nonstop. I took it to the dealer and as per a service bulletin, they flushed the transmission fluid and replaced the transmission fluid. This was only a temporary fi... Read more

Incident date: Sep 19, 2025

I have taken my car to the Honda dealership on multiple occasions because my car has stopped accelerating while driving on the interstate. The car will flash the check engine light and completely stop accelerating while driving. I was first told it was the fuel pump that was recalled and waiting over a year on the recalled part and multiple times breaking down while driving they finally replaced t... Read more

Incident date: Sep 1, 2025

We have been keeping up with all maintenance and oil changes. We have only driven the car for less than a year. At time of oil change; the oil has been low, resulting in OVER oil consumption; Requiring an extra quart of oil to be added between oil changes. When we purchased the vehicle, there was an strong exhaust smell; The shop that we bought the vehicle stated there were no issues and we have t... Read more

Incident date: Aug 24, 2025

Since the day I bought my 2013 Edge I have had nothing but problems ranging from Backup Camera always has a distorted image, appears upside down or it will just be blank. For the last year I have had my car looked at, changed everything that could possibly be changed to now my car can be going down the road running 55-60 MPH and the car will just shut down and flash random warnings on the dash but... Read more

Incident date: Jun 28, 2025

My 2020 Sorento has ALWAYS had regular maintenance , very well taken care of. Started using oil around 80,000 miles, around 98,500 it misfired while driving to work and we were told it was the coil pack and spark plugs needing changed. Ran good for 3 1/2 weeks and we had to change another spark plug. Was told this was “ normal” 1 month later and I’m stuck on the side of the road broken down ... Read more

Incident date: Aug 31, 2025

ATTACHMENTS OF PICTURES FOR COMPLAINT NUMBER 11688637. [XXX] [XXX] . 2023 Toyota Corolla Cross The scanned pictures shows all the warning lights displayed on my vehicle. A NEW COMPUTER WAS INSTALLED YET IT CONTINUES TO REFLECT THESE LIGHTS. A NEW SWITCH ASSY, HOSE VENTILATOR, VALVE ASY, OI AND COMPUTER ASSEMBLY. CURRENTLY THE DEALER ORDERED INJECTOR SET, ALONG WITH SWITCH, PUSH. HONESTLY, TH... Read more

Incident date: Sep 9, 2025

Excessive oil consumption leading to complete engine failure. My wife bought this car to be her daily commute to work. When we took the car for its first oil change after hitting the change sticker milage, the mechanic noted that the engine had no oil. We filled it up with full synthetic. History of the Vehicle showed proper and on-time maintenance schedule, that's why we bought it. At the time ... Read more

Incident date: Sep 19, 2025

The car only has 73, 000 miles on it and Toyota said it needs a new transmission. The car starting making a "whining" sound on acceleration so we took it into Toyota for diagnostic. We also found out that the Rav 4, Sequoia and Tacoma were all recalled for this same year for transmission issues. Toyota is trying to charge us $10,000 to have the transmission replaced since it is no longer under ... Read more

Incident date: Aug 29, 2025

I purchased a brand-new 2023 Toyota Corolla Cross LE on [XXX], in St. Croix, Virgin Islands, selling price, $31, 500.00 Early July 2025, I started the vehicle, and unexpectedly, multiple lights emerged on the dashboard screen per below, Exhibit 1 - Check Engine - Visit your dealer Exhibit 2 -Drive Start Control Malfunction - Visit your dealer Exhibit 3 - Parking Brake Malfunction Exhibit 4... Read more

Incident date: Sep 5, 2025

2020 gmc sierra 1500 elevation 5.3l engine. Lifter failure due do faulty design I’m afm/dfm systems.

Incident date: Sep 18, 2025

While driving my new 2025 Nissan Murano (owned for 3 weeks), I parked the vehicle and exited. I realized the car was sticking out into traffic, so I got back inside to restart it. When I attempted to start the vehicle, the dashboard displayed the message: “Warning: Key system error – see owner’s manual” and the car would not start. The vehicle remained disabled for at least 10 minutes whil... Read more

Incident date: Aug 25, 2025

Car shut down on [XXX] and would not start. Indicated problem with charging system. Vehicle is currently in Cabo San Lucas, BCS, Mexico. Towed car to local Jeep dealer. Car had outstanding recall (ZB7 2021-2023 JL 4XE Loss of Motive Power). Dealer diagnosed issues as a failure of the battery, so that was replaced, along with software updates to address the recalls. We had to pay over $900 out of ... Read more

Incident date: Sep 13, 2025

While driving at highway speeds, a warning appeared on the Driver Information Center (DIC): “Steering Assist is Reduced – Drive with Care.” Simultaneously, the temperature gauge was stuck on “C,” the radiator cooling fan ran at high speed, and the air conditioning stopped blowing cold air. After researching the issue, I discovered that these symptoms are commonly linked to a failing the... Read more

Incident date: Sep 15, 2025

The vehicle should be included in the recall for similar makes and models with the same issue. I almost crashed on the freeway because my high fuel pressure pump stopped working.

Incident date: Sep 15, 2025

I was driving with my three children in the car (including a newborn) on Monday, September 15th and was in the drive thru at the bank when my Jeep just froze. I luckily had placed it in park but it would neither turn on nor turn off - it was locked and I couldn't do anything to it. Right before it died it said "service hybrid system" and while it was in the weird not on but not off state, the batt... Read more

Incident date: Sep 19, 2025

The EPC light has luminated 3 times in the last several months. The vehicle stutters and will not accelerate past 25 MPH. Shutting off the engine and restarting it clears the light and vehicle drives normally. The check engine light does not illuminate and no OBDII codes are stored. Manual states to take vehicle to authorized dealership for diagnosis if light stays illuminated.

Incident date: May 8, 2025

First I had my engine replaced in May 2025 under the recall and service advisor informed me it would be about 3 days before they completed the engine swap and it had to sit to make sure there were no leaks anywhere and in less than 24 hrs the called me and told me my truck was all done. I went to pick my truck up they had it waiting in the service line with the engine running, I heard a strange t... Read more

Incident date: Aug 25, 2025

I BOUGHT THIS VEHICLE ON [XXX],I DIDNT RECIEVE ANY INFORMATION ABOUT RECALLS,I WAS DRIVING ON [XXX] AT 60 MPH AND NOTICED THE DASH LIGHTS CAME ON, SOMEHOW I WAS ABLE TO COAST FAR ENOUGH AND MERGE 2 LANES AND WAS SITTING BETWEEN THE OFFRAMP AND THE FREEWAY ,THE SEEMED LIKE A DEAD BATTERY OR WOULDNT TURN OVER, SOON A CALIFORNIA STATE TOW TRUCK PULLED UP HE TRIED TO JUMP IT ,NOTHING, HE TOWED ME TO A... Read more

Incident date: Sep 20, 2025

Sudden loss of power steering. After starting car, Codes came up immediately for backup sensor needing service, then loss of power steering needing service, check engine light and flashing mileage on dashboard. Currently at dealership waiting for assessment.

Incident date: Sep 1, 2022

Check engine light came on to check the oil and I had recently had an oil change and all of a sudden within a week or two I needed to fill my oil back up and it's gone through two quarts of oil since my oil change this has been going on for 2 years I did not know there was some place like this where I could follow a complaint. I constantly put oil in my car because my car is constantly low on oi... Read more

Incident date: Sep 26, 2023

The check engine light has come on multiple times, indicating an engine failure defect, a known and recurring issue among this vehicle’s model. The problem first occurred on [XXX], again on [XXX], and is ongoing since [XXX]. The vehicle has been inoperable since [XXX], and remains at the dealership. The defect puts the safety of the driver and others at risk because the vehicle can become inope... Read more

Incident date: Sep 12, 2025

Engine exhibits severe rattle on cold start ups. Occasionally a loud rattle occurs at highway speeds at random times. After research, I discovered Ford was aware of the failure of the cam phasers that produce this issue.

Incident date: Sep 15, 2023

WE HAVE NOTICED THAT THE CHECK ENGINE DOES NOT ILLUMINATE WHEN STARTING OR EVEN WITH ACTIVE CODES IN VEHICLE HAVE BROUGHT THIS TO THE DEALERS ATTENTION SEVERAL TIME TO NOT BE ACKNOWLEGDED THE REAR BRAKES LOCK UP WHEN YOU TOUCH THE BRAKE PEDAL HAVE BROUGHT THIS UP SEVERAL TIME TO NOT BE ADDRESSED THE VEHICLE WHEN DRIVING AT SPEEDS GREATER THAT 55 MPH THE VEHICLE GOES SIDEWAYS AND SCARES YOU HAVE B... Read more

Incident date: Sep 18, 2025

Ignition, speed and driving halts. I've had this Kona repaired a couple years ago and it took about 6-8mos to get my vehicle back, the this year 2025 the vehicle again is giving me problems. I thought of applying the lemon law however the week of the 6-8months being in the repair shop, I got the vehicle back, and the owner(mr. Crisostomo was very kind and understanding) so it made me be more pat... Read more

Incident date: Jul 16, 2025

Recall 25V-437 on my 2022 Nissan Rogue. On 07/16/2025 I brought the car to Greenacres Nissan for the recall service. The dealer told me it was fixed, but the NHTSA site still shows “Recall Incomplete.” I followed up several times, but the dealer only sends the same generic reply and won’t confirm if the repair was done. This makes me feel unsafe driving the vehicle, and I need to know if the... Read more

Incident date: Sep 19, 2025

Fan blade detached from fan motor

Incident date: Jul 11, 2025

To Whom It May Concern, I am writing to formally submit a complaint regarding the handling of my vehicle recall and repair process at Kia Killian Road in Columbia, South Carolina. Vehicle Information: - Year/Make/Model: 2020 Kia Soul - VIN: [XXX] - Registered Owner: [XXX] Timeline of Events: - My vehicle was brought to Kia Killian Road for recall repairs related to recalls 21V259, 21V259A, and C... Read more