Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 169,480 complaints - component: ENGINE
JEEP
GRAND CHEROKEE
(2024) - ENGINE
Apr 2, 2026
Incident date: Jan 1, 2026
From the time i got my 2024 yukon denali i have had problems with the electrical systems not working, it was in the shop for 2 months upon delivery to me when it was brand new, and since then i have had issues with the engine racing, the start button not working, or cutting off and on , on its own, recently the motor cuts on but never turns over. It has been in the shop again for over a week now a... Read more
Incident date: Mar 16, 2026
While driving my 2021 Ford F-150, the vehicle suddenly began shaking, lost power, and shut off completely while in motion. This created a dangerous situation as I was left without acceleration while driving. Prior to the failure, there were no major issues with the vehicle. After the engine shut off, a battery warning appeared, but the battery had been in good condition and less than a year old. ... Read more
Incident date: Mar 16, 2026
The contact owns a 2024 Jeep Grand Cherokee. The contact stated that while driving at 35 MPH, the vehicle stalled. No warning lights were illuminated. The contact received notification of NHTSA Campaign Number: 25V766000 (Engine). The local dealer was contacted several times and confirmed that the part for the recall repair was on back order. The vehicle was not diagnosed or repaired. The manufact... Read more
Incident date: Feb 27, 2026
The contact owns a 2015 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed, the vehicle started running sluggishly and was jerking abnormally. There was no warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The m... Read more
Incident date: Jan 6, 2026
BE ASVISED, THIS REPORT MAY BE INTERCEPTED, DELETED, HIDDEN, OR MODIFIED UPON RECEIVING. NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION Vehicle Safety Complaint Complainant: [XXX] [XXX] [XXX] Vehicle: 2021 Jeep Grand Cherokee ------------------------------------- SAFETY DEFECT COMPLAINT – POST-REPAIR VEHICLE CONDITION I am reporting a serious safety concern involving my v... Read more
Incident date: Feb 22, 2026
The contact owns a 2017 Honda Pilot. The contact stated that while stopped at a traffic light, the vehicle unexpectedly lunged forward with the check engine warning light illuminated, and the “Emission System” error message was displayed. The vehicle was taken to an independent mechanic, where it was diagnosed with fuel pump failure. The contact was informed that the fuel pump needed to be rep... Read more
Incident date: Apr 2, 2026
The contact owns a 2026 Chevrolet Tahoe. The contact stated that after making a long-distance trip, the check engine warning light illuminated. Additionally, the side mirrors were moving independently, and the vehicle failed to start after several attempts. The vehicle eventually restarted the following day, and the contact stated that the check engine warning light turned on the drive to the resi... Read more
JEEP
GRAND WAGONEER
(2022) - ENGINE
Apr 2, 2026
Incident date: Feb 4, 2026
I was operating a 2022 Honda Pilot and had just made a left turn into a parking lot. I was slowly pulling into a parking space directly in front of a dance studio with a large floor-to-ceiling window. There were four children and a dance instructor standing inside near the window. As I was coming to a stop to park, my foot was on the brake. At that moment, the engine suddenly revved loudly and th... Read more
Crash
Incident date: Apr 2, 2016
After the High Voltage Battery Contactor recall service, my 2025 Tesla Model 3 Performance suffered a sudden 13% drop in range (from 303mi to 264mi at 100% charge). An official Tesla Battery Health Test confirms the battery health is at 92% in less than a year of ownership. This degradation happened immediately following the recall procedure, indicating a hardware or software defect caused by the ... Read more
TOYOTA
COROLLA CROSS
(2024) - ENGINE
Apr 2, 2026
Incident date: Jan 22, 2026
Vehicle: 2020 Kia Sportage Issue: Excessive Oil Consumption — TSB #TSB_ENG222 I am reporting a recurring issue involving excessive engine oil consumption in my 2020 Kia Sportage. The engine is consuming oil at an abnormal rate between scheduled oil changes, requiring me to add approximately 2.5 quarts of oil every month to maintain safe operating levels. This issue first began approximately 6 m... Read more
Incident date: Feb 26, 2026
When the truck was idling the dod/afm turned on and disabled a cylinder and now I’m just having codes pop up for cylinder misfires
Incident date: Aug 1, 2018
Vehicle is a 2024 Jeep Grand Cherokee 4xe (PHEV) subject to Safety Recall 78C (25V-766), issued November 2025. The recall states the engine may be contaminated with sand from the casting process, which can cause catastrophic engine failure, vehicle fire, and unexpected unrecoverable loss of propulsion. No remedy has been developed or made available by the manufacturer as of April 2026 — more tha... Read more
Incident date: Mar 1, 2026
There was a leak in the engine coolant system causing the engine to warp and fail. The engine had thousands of dollars worth of work this year due to other issues. The backup camera stopped working as well and the recall can't be fixed because there aren't parts for it. This engine failure is costing me $9,000 because it can't be repaired and I now have to pay off the vehicle because it isn't wort... Read more
Incident date: Mar 1, 2026
COMPLETE ENGINE POWER LOSS. I WAS DRIVING MY TRUCK TO WORK. I PULLED OUT TO THE DOUBLE LANE HWY TO MAKE MY WAY TO WORK. AS I WAS EXCELERATING UP THE HILL THE ENGINE JUST STOPPED, FULL POWER LOSS. PRIOR TO THE POWER LOSS THERE WERE NO WARNING LIGHTS OR ALARMS. ENGINE LIGHT WAS NOT ON. LUCKILY IT WAS EARLY IN THE MORNING AND THE ROAD WAS NOT BUSY. I WAS ABLE TO COAST MY TRUCK TO THE SIDE OF THE ROAD... Read more
Incident date: Mar 25, 2026
My vehicles motor is internally destroying itself. The rod bearing has gone and the motor is none functional. The car only has 98k miles. I have gotten the oil changed every 3k-4k miles and used 0W-20 oil as the manufacturer desired. It seems as though there has been 1.4million cars with this same issue as mine. I think a recall is in order. OEM new motor is $25.7k.
Incident date: Apr 1, 2026
While driving the car, the engine stops completely. After a few seconds, it can be restarted. It does this several times a week at random intervals. It's very dangerous since it usually happens when we're driving in traffic. The dealer checked it out in July but couldn't find anything wrong. Even though it's a serious safety problem, they said to keep driving it until it does it every time th... Read more
Incident date: Feb 6, 2026
Car has 84000 miles on it for last 15-20 thousand miles there is a smell of gas in the oil. I took to dealership they charged me to replace a catalytic converter. Not even a year later the cars engine blew up. Now needs a whole new motor there is loud knocking and car will not accelerate.
HYUNDAI
SANTA FE SPORT
(2015) - ENGINE
Apr 2, 2026
Incident date: Mar 13, 2026
Engine overheating due to a bad water pump and thermostat, leak in coolant system. Car only had 30,000 miles on it. This model should be included in the Audi/VW lawsuit, [XXX] , et al. v. Volkswagen Group of America, Inc., et al., Civil Action No. XXX. I should be entitled to the extended warranty granted through this lawsuit. Problem was corrected through warranty repair completed on 3/31/2026... Read more
Incident date: Mar 7, 2026
On March 23, 2026, I took my 2017 Kia Optima Plug-In Hybrid (VIN: [XXX] ) to Mark Kia [XXX] ) solely for two open safety recalls: SC218 (Engine Inspection/Replacement and KSDS software installation) and SC278 (Emergency Trunk Latch Release) under Repair Order #6807251. No customer-pay work was performed. The Multi-Point Inspection that day noted only the cabin air filter. During the drive home ... Read more
Incident date: Nov 26, 2025
Heater Core Windshield fogging because of antifreeze fumes interfering with the HVAC Yes the issue has been confirmed by the dealer (Sansone Ram, NJ) I wasn't sure but kept smelling antifreeze in the cabin and the front windshield was interfering with my view in front of me. This Vehicle is a 2024 Ram 1500 with approx 46000 miles, just a little out of the basic warranty but this issue is not a w... Read more
Incident date: Nov 26, 2025
Driving down road Truck quit, no warning. Left granddaughter stranded on road. Towed to gm dealership. Diagnosis was complete engine failure. Vehicle is there now waiting for decision to repair.
Incident date: Mar 20, 2026
while driving down the freeway at 80 mph, in my 2025 Chevy truck with 6000 mikes , the truck suddenly locked up, almost throwing myself and my daughter into the dash, thank goodness the semi truck behind us was paying attention of we would be dead! I was able to steer it to the shoulder of the road where I unhooked the battery hoping to reset the system to no avail. Waited on the side of the roa... Read more
Incident date: Apr 1, 2026
The contact owns a 2020 Ford F-550. The contact stated that while driving at 20 MPH, the fuel injector became inoperable. The check engine warning light became illuminated. The vehicle was taken to the local dealer, where it was diagnosed, and determined that the fuel injectors needed to be replaced. The vehicle was repaired. The manufacturer was contacted and confirmed that the part to repair the... Read more
Incident date: Mar 18, 2026
The contact owns a 2017 Hyundai Tucson. The contact stated that while driving at an undisclosed speed, the engine made a ticking sound. No warning light was illuminated. The vehicle was taken to the dealer and was repaired under NHTSA Campaign Numbers: 20V543000 (Service Brakes, Hydraulic) and 21V727000 (Engine); however, the failure occurred after the recall repairs were performed. The contact st... Read more
Incident date: Mar 16, 2026
My 2025 Toyota RAV4 (39,919 miles) has a permanent "Check Engine" light. On March 18, 2026, diagnostic codes P24517F and P214502a were found, indicating a failure in the switching valve and fuel tank pressure sensor. Toyota USA and the dealer are refusing to honor the 60,000-mile Powertrain Warranty and Federal Emissions Warranty. I am reporting this as a safety defect because the vehicle may lose... Read more
Incident date: Jun 9, 2025
The Clutch Slave Cylinder needs replacement
Incident date: Apr 2, 2026
The Auto Idle Stop system on my 2025 Honda Odyssey fails to restart the engine when the brake pedal is released quickly after a full stop. When this occurs, the vehicle stalls completely in traffic and must be manually restarted by the driver. This has happened multiple times and is reproducible. The failed component is the Auto Idle Stop/engine restart system. The vehicle is available for inspect... Read more
Incident date: Mar 30, 2026
UNKNOWN. THE ENGINE OVERHEATED ENGULF IN HEAVY SMOKE.DISABLED.
HARLEY-DAVIDSON
FLHX
(2008) - ENGINE
Apr 2, 2026
Incident date: Mar 26, 2026
1) Major transmission failure, fluid leakage, and visible undercarriage corrosion on a newly leased car with under 3K miles on it. Additional: Losing vehicle function. Car would not shift into gear and would not move. Car is currently at the dealership in which it was leased. 2) Yes, huge safety concern. Losing vehicle function while traveling on a bridge—with limited ability to safely stop pose... Read more
Incident date: Mar 8, 2026
The contact owns a 2018 Honda Accord. The contact stated that while driving approximately 45 MPH, the vehicle stalled. There was no warning light illuminated. The vehicle was towed to a local dealer to be diagnosed. The vehicle was diagnosed, and it was determined that the head gasket needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mil... Read more
Incident date: Mar 31, 2026
Vehicle would not run due to a failed fuel pump control module. With a non-running engine, the transmission could NOT be placed into Neutral to be able to movie vehicle out of the road. Needed tow truck to move vehicle. This condition placed many people at risk as the vehicle could not be moved out of the way until a tow truck arrived.
Incident date: Feb 1, 2024
I was stopped at a traffic light, and my vehicle would not re-start when the traffic light turned green. It stalled because the Auto Idle Stop/Start (AIS) function did not work as intended. The dashboard cluster lights were all on (or many of them, at least). I had to collect myself, put the car in park, and wait a couple of minutes to try to restart the vehicle, all while I had a line of vehi... Read more
Incident date: Sep 12, 2025
2018–2022 Accord models with 1.5L turbocharged engines are experiencing premature head gasket failures. Honda is facing class-action lawsuits regarding these engines, and there are known Technical Service Bulletins (TSBs) for issues like cylinder misfires. Full injectors .
Incident date: Feb 18, 2026
My Kia vehicle has an ongoing engine oil leak that has not been properly repaired under warranty. The vehicle was taken to an authorized Kia dealership for diagnosis and repair of the oil leak. I was informed by the dealership that Kia engineers indicated that in similar situations the typical resolution is engine replacement. However, in my case, the dealership was instructed to attempt sealing t... Read more
POLESTAR
POLESTAR 2
(2022) - ENGINE
Apr 2, 2026
Incident date: Mar 31, 2026
Engine is consuming oil and developed piston slap, per the mechanic I took it to. Currently it sounds like there is gravel inside the engine and it does not seem safe to drive. The Malfunction Indicator Lamp has also come on, the codes were cleared by my mechanic but they told me it likely will return. The piston slap developed a week ago today (Thursday), the MIL started flashing 3 days later ... Read more
Incident date: Jan 5, 2026
My car has stalled while driving on the highway multiple times now. The first time it happened, it lost power, stopped accelerating, and cycled through multiple warning lights, causing a significant safety risk. I pulled over and it restarted within minutes. I took it to a repair shop and they could not find a problem with it, even with the codes provided. Nothing pointed to a solution. It happene... Read more
Incident date: Mar 10, 2026
The contact owns a 2015 Hyundai Santa Fe Sport. The contact stated that the vehicle was taken to the local dealer, where it was diagnosed with a blown engine. The check engine warning light was illuminated. The vehicle was not repaired. The manufacturer was contacted, and the warranty service was declined because the oil maintenance records were not available. The failure mileage was approximately... Read more
Incident date: Mar 16, 2026
Several times, the vehicle has failed to accelerate or respond to accellerator pedal input for several seconds. It seems to happen when switching from electric to hybrid modes, and when shifting between lower gears simultaneously. Once the switch to hybrid occurs the engine will rev high with some acceleration even if the accelerator pedal is no longer being pressed. This acceleration has happened... Read more
Incident date: Jan 6, 2026
My 2015 Hyundai Tucson with the 2.4L engine developed a loud engine knocking sound while driving. The knocking became worse and the vehicle became unsafe to drive due to the possibility of sudden engine failure. The vehicle is currently at a Hyundai dealership and has been there for over a month. The dealership denied the warranty claim stating that a different engine component failed instead of ... Read more
Incident date: Dec 17, 2024
Etorque and battery failure. Etorque was failing and coldbrook Mitsubishi said it was fine. 2 months later brought to Lee dodge/ram and told etorque bearing gone. By now 80k manufacturer warranty over 80k and not warranted despite me telling them before this mileage. This etorque should be recalled and paid for. This truck has been nothing but problems. I won’t buy anything from stelantis in the... Read more
Incident date: Feb 17, 2026
The vehicle becomes a hazard due to faulty PCM/ECM software. The sudden loss of power and hesitation creates an unpredictable driving environment, leaving the driver and others vulnerable to T-bone collisions or rear-end accidents. This is a documented software glitch identified in Honda TSB 08-089 "MIL comes on with DTC P1009" yet the manufacturer refuses to provide the necessary software flash t... Read more
Incident date: Mar 1, 2026
Had an oil change, then 2 weeks later car making noise, checked the oil and it was completely empty, so we refilled the oil. Then a month after again same issue no oil, refilled it again and now a week later it's 2 quarts low already. Also when I come to a complete stop when it is time to go again it's very slow at going or if I try to excel it takes it a very long time to actually excel I think s... Read more
Incident date: Mar 30, 2026
After having the ABS recall fixed a while back all of the lights came back on about a week ago. There has been a loss of oil meaning i have been adding oil in between oil changes at least once a week, there has been smoke coming from under the hood and if you run the heat or air you have to have circulate cabin air button pushed or it pulls the smell inside the car and it is overwhelming. The smok... Read more
Incident date: Mar 21, 2026
My light engine comes on a few times. First it was the coolant, then the engine light came off. The next is when I was fueling my gas tank. I try to start it, it won’t turn on all the way. Third time it has happen. Went to ford they want to charge almost $900 just to fixed the vehicle. It had a recall in 2020. Bought the car used at Crain in Fayetteville Arkansas. They fix the belt and fuel pump... Read more
HYUNDAI
SANTA FE SPORT
(2018) - ENGINE
Apr 1, 2026
Incident date: Mar 30, 2026
Hi! This is my 2nd input here about my 2022 Nissan Rogue. Recaping that whike driving home, smoke began to emerge from under the hood and multiple warning signs popped up (please see previous input for more information). Cureentky, my vehicle was diagnosed with a converter issue. The recent recall was related to the engine. The converter and my spark plugs (2 spark plugs replaced already) were all... Read more
Incident date: Apr 1, 2026
I own a 2018 Honda Santa Fe it is using oil so fast. I know that there is other people complaining about the oil consumption so my engine just blew up because I had it changed on March 13 brand new oil change and on Monday night the engine blew up.. The people who changed my oil said that there have been a complaint that they have been using so much oil and I have talked to Hyundai about this and ... Read more
Crash
Incident date: Jan 14, 2026
I'm reaching out regarding my 2024 Ram 1500 that has approximately 45,850 miles. I was smelling anti freeze while heat was in the on position, along with the driver side front windshield fogging up immensely creating a visibility issue. (definitely a SAFETY ISSUE) I've been told by Sansone Ram in NJ that the heater core/HVAC has failed. I'm very familiar with automotives and know for sure that ... Read more
Incident date: Mar 21, 2026
Coolant leak via head gasket failure on cylinder number 3. Trouble light (check engine) reported on the dashboard.
Incident date: Feb 26, 2026
My 2019 GMC SLT seems to be having sensor problems. I keep getting a message that my driver assist is reduced and my A/C only blows out hot air. It’s done this to me randomly id say about 4-5 times. It will go off as I’m driving and than my temp gauge goes to zero. I did research and alot of other users have the same issue and say thermostat or thermostat sensor. If I disconnect my negative ... Read more