Consumer Safety Complaints

Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.

2,245,377 Total Complaints
140,173 Reported Crashes
56,794 Reported Fires
8,580 Reported Deaths

What is a NHTSA consumer complaint?

A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.

The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.

How to interpret what you read

A few principles for reading consumer complaints usefully:

  • One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
  • Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
  • Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
  • Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.

If you've experienced a defect

File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.

Read more from our blog

How to Read NHTSA Consumer Complaints › How NHTSA Investigations Work › Used Car: 7 Recall Checks to Run First › The Takata Airbag Recall: Full Story › OBD-II Codes Explained › All Articles ›
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Showing 169,480 complaints - component: ENGINE

JEEP WRANGLER (2018) - ENGINE Apr 24, 2026
Incident date: Mar 2, 2026
Radiator leaking at seems causing engine to overheat. The radiators on 2024 and earlier CX-90 are failing at the seems of the radiator. This is a known issue to Mazda, hundreds of vehicles are having to be repaired for this manufacturing defect and they are charging the consumer $2800.00 to repair something which should be covered under a recall. This vehicle is a lemon and they refuse to stand be... Read more
FORD F-150 (2015) - ENGINE Apr 24, 2026
Incident date: Mar 20, 2024
Transmission shudders on acceleration at low speeds up to 40 mph
SUBARU FORESTER (2016) - ENGINE Apr 24, 2026
Incident date: Nov 1, 2025
My 2022 GMC Sierra 1500 AT4X experienced an engine failure requiring full replacement under warranty. The vehicle was out of service for approximately 46 days. After replacement, the vehicle experienced additional electrical issues and unsafe operating conditions. The replacement engine has now failed again in under 8,000 miles. A dealership performed diagnostic testing (Pico scope) which failed... Read more
HONDA ODYSSEY (2024) - ENGINE Apr 24, 2026
Incident date: Apr 24, 2026
Fuel and/or combustion problem leading to excessive emissions at unpredictable times. I mean so much smoke suddenly comes out that the driver behind can't see, and it seems the car may be on fire.
HONDA CIVIC (2026) - ENGINE Apr 24, 2026
Incident date: Apr 10, 2026
My 2024 Honda Odyssey EX-L has a recurring Auto Idle Stop failure. About 1–2 times per week, when stopped at a light and Auto Idle Stop engages, the engine fails to restart properly when I release the brake. The engine sputters or shuts down, the battery warning light comes on, and the vehicle shifts itself into Park. I then have to hold the start button for several seconds to restart the engine... Read more
HONDA CIVIC (2026) - ENGINE Apr 24, 2026
Incident date: Apr 10, 2026
Driving under normal conditions April 20,2026, on the way to school. Got off the freeway and the vehicle immediately shut-off and the check engine light came on. Vehicle was stuck partially in the roadway and would not move. Vehicle was towed to Kia dealership and they found that there was no oil in the engine and that the oil drain plug was completely missing. This problem caused catastrophic... Read more
MERCEDES-BENZ C200 (2015) - ENGINE Apr 24, 2026
Incident date: Apr 23, 2026
I purchased the vehicle with approximately 56,000 miles. Within 2–3 weeks after purchase a “traction battery fault” warning appeared. I took it to a dealership, which said it was a battery module fault. They replaced defective battery cell under warranty (repair value ~$7,000–8,000). During the same initial period and continuing after the battery repair, the vehicle exhibited intermittent ... Read more
TOYOTA HIGHLANDER (2017) - ENGINE Apr 24, 2026
Incident date: Jan 3, 2026
- Engine leaking oil / burning oil - vehicle stuttered while turning left - can lead to sudden breakdown or stalling - dealer performed warranty repair of oil pan and oil filter housing in February. 2 months later, no oil on dipstick. Dealer reports this is a common issue. - manufacturer states one quart of oil lost every 1000 miles is acceptable. Car holds 6 quarts of oil. Dealership oil change i... Read more
HONDA ACCORD (2014) - ENGINE Apr 24, 2026
Incident date: Feb 19, 2026
Vehicle is prompting a “decreased acceleration “ warning, will not shift past 3rd gear, and will not shift into reverse.
CADILLAC ESCALADE ESV (2019) - ENGINE Apr 24, 2026
Incident date: Apr 24, 2026
Hi, my name is [XXX] . I rented a car through [XXX] , and I need to report serious mechanical issues. All of the spark plugs are not secured, as they are missing screws, and oil is present. The only reason i know is because of the check light engine being on one minute and off the next. I chose to get it looked at and when being examined it was a noticed Additionally, the cooling reservoir tank is... Read more
MERCEDES-BENZ C300 (2016) - ENGINE Apr 24, 2026
Incident date: Feb 5, 2026
Component: Engine / Engine and Engine Cooling Description: My 2020 Hyundai Palisade (approximately 155,856 miles) experienced a serious and dangerous engine-related failure that resulted in a vehicle fire. For approximately 8 months prior to the incident, the vehicle was consuming oil at an abnormal rate with no visible external leaks. This condition persisted without clear cause. While my [XX... Read more
Fire
MERCEDES-BENZ C300 (2016) - ENGINE Apr 24, 2026
Incident date: Feb 5, 2026
The engine in my 2022 Chevrolet Silverado 1500 with the 6.2L engine lost all power on the interstate which could have lead to a fatal accident. I was going 65 mph and then power dropped to nothing and the engine shut off.
NISSAN SENTRA (2026) - ENGINE Apr 24, 2026
Incident date: Apr 17, 2026
My C300 MBZ, 2016 is experiencing the same symptoms as indicated in a recall, but my vehicle is not included in that recall. Camshaft: GENERAL REPAIR A cam is a rotating or sliding piece in a mechanical linkage used especially in transforming rotary motion into linear motion or vice versa. Cams act as a vital component to your automobile's engine. A camshaft is a shaft to which a cam is fastened o... Read more
HONDA PILOT (2022) - ENGINE Apr 24, 2026
Incident date: Apr 3, 2026
It’s been almost a year with no fix in sight for my tail lights. And my motor has had a recall on since November with no fix in sight. I’ve started the lemon law/buy back process on March 4th and have no communication from Toyota either any updates since . I’ve had no failures to date but want my recalls fixed or truck replaced so I can sell my vehicle
CHEVROLET SILVERADO 2500 (2019) - ENGINE Apr 24, 2026
Incident date: Apr 23, 2026
On April 3,2026 we are starting back from a road trip to Florida from Kentucky (starting odometer 69,199 miles)oil changed prior to leaving in our 2022 Honda pilot. Stopped to get gas and transmission alert code popped up-it would not go into any type of gear. We had no warning previously to this. We were still 3 hours from home, had to get it towed to nearest Honda dealership where they stated... Read more
LAND ROVER DISCOVERY SPORT (2018) - ENGINE Apr 24, 2026
Incident date: Mar 19, 2026
I am filing a formal safety complaint regarding my hybrid Jeep vehicle due to ongoing and unresolved safety issues that present a significant risk to myself and others. Since the beginning of ownership, I have experienced repeated and escalating problems with the vehicle, including: * Hybrid system malfunction warnings and persistent red wrench indicator * Aggressive and unsafe gear shifting whi... Read more
KIA SOUL (2021) - ENGINE Apr 24, 2026
Incident date: Mar 30, 2026
The vehicle burns oil faster and the vehicle began to stall at highway speeds. Upon further research, a campaign recall for the same vehicle is open but only for specific VIN. Although this vehicle was not part of the recall campaign 21V301000 the vehicle shows issues aligned with the recall.
KIA SOUL (2013) - ENGINE Apr 24, 2026
Incident date: Apr 8, 2026
The contact owns a 2006 Pontiac G6. The contact stated that while driving approximately 55 MPH, the check engine warning light illuminated, and the vehicle started pulling to the right. The steering wheel was forcefully returned to the center. Additionally, on other occasions while driving at various speeds, there was an abnormal clicking sound coming from the vehicle before the vehicle stalled. T... Read more
RAM 1500 (2019) - ENGINE Apr 24, 2026
Incident date: Apr 24, 2026
On [XXX], the check engine light illuminated. No other warning indicators activated — no low oil pressure warning, no low oil level warning, no driver alert of any kind regarding engine condition. On [XXX], at approximately 53,845 miles, the vehicle began running rough. I checked the engine oil and found the dipstick registered empty — no measurable oil in the engine. No low oil level or low ... Read more
VOLKSWAGEN ATLAS CROSS SPORT (2024) - ENGINE Apr 24, 2026
Incident date: Jul 25, 2025
The contact owns a 2022 Chevrolet Malibu. The contact stated that while driving at an undisclosed speed, the vehicle failed to accelerate as intended, and the vehicle was driving sluggishly, with the check engine warning light illuminated and the message “Engine Power Reduced” displayed. The vehicle was taken to the dealer, where it was diagnosed with turbocharger failure. The contact was info... Read more
CHRYSLER PACIFICA (2018) - ENGINE Apr 24, 2026
Incident date: Apr 2, 2026
My 2020 GMC Sierra 6.2L (only 46,000 miles which is under warranty mileage criteria), suffered catastrophic engine failure while at 40 miles per hour out of no where and rolled without power for about ~60ft. Power came back on, and I was able to get closer to the dealership but again, lost all power and rolled for about 60ft again right in front of the dealership. The truck died while attempting t... Read more
FORD F-450 SD (2022) - ENGINE Apr 24, 2026
Incident date: Apr 23, 2026
2018 Chrysler Pacifica PHEV subject to Safety Recall 73B (NHTSA 24V-536) for HV battery fire risk. Following the recall repair at Fremont CDJR (Newark, CA) in January-February 2025, this vehicle has experienced systematic cascading hybrid drivetrain failures across 5 repair visits totaling 57 days out of service: (1) CAN bus star connector failure — 10 modules with fault codes U0103/U0001; (2) H... Read more
BMW 750LI (2021) - ENGINE Apr 24, 2026
Incident date: Dec 31, 2025
The contact owns a 2014 Kia Sorento. The contact stated that while driving at various speeds, the vehicle would jerk. The check engine warning lights illuminated. The vehicle was taken to a local independent dealer, where it was diagnosed with an unknown engine failure. The vehicle was not repaired due to cost. In addition, the contact stated that while driving at approximately 60 MPH, black smoke... Read more
Fire
HONDA ODYSSEY (2021) - ENGINE Apr 24, 2026
Incident date: Apr 10, 2026
This is a 2025 vehicle with 25,000 miles and the Check Engine Soon light stays illuminated due to a faulty PCV Valve or possibly a poorly designed crankcase. The engine code is P04FB and is commonly found as an issue when you do a search. As a safety precaution, the vehicle is programmed to not allow the remote start to work as designed when the engine light is on so this issue affects the overall... Read more
POLESTAR POLESTAR 2 (2022) - ENGINE Apr 24, 2026
Incident date: Apr 24, 2026
A/C quit working, "Caution Power steering assist ....working, temperature gauge reading zero ( far left side of gauge. PF62F Code set. Repair shop says very common. $800 To repair due to removal of plenum and other component including water temp sensor and thermostat while your there. $100+. 63k miles on vehicle.
KIA TELLURIDE (2023) - ENGINE Apr 24, 2026
Incident date: Apr 1, 2026
Starter failed to resume engine operation when auto start/stop disengaged motor at a stop light. This resulted in the vehicle being briefly inoperable after the light turned green, requiring other motorists to go around and leaving the vehicle stalled until engine functionality was resumed. Issue was reproduced by dealership, starter motor was deemed defective and was replaced under warranty. Vehi... Read more
TOYOTA SIENNA HYBRID (2025) - ENGINE Apr 24, 2026
Incident date: Oct 7, 2025
On Monday, [XXX], I was traveling northbound on [XXX] headed towards Roanoke from Salem at an approximate speed of 65 MPH. At approximately mile marker [XXX], before the exit to [XXX] , the vehicle started to lose power rapidly, and the car began to go into what I perceived as "limp mode" and was shaking. In an attempt to not be stranded on one of busiest and most dangerous highways in VA, I wa... Read more
NISSAN ROGUE SPORT (2019) - ENGINE Apr 24, 2026
Incident date: Apr 2, 2026
25 Passport Black edition only 27k miles at a stop my vehicle won’t start back up kicks it from D to N will start flashing to put in P. Vehicle will not start back up until I turn off and back on. The second time it did this it wouldn’t even start back up battery light flashing. I try to remember to turn that stop/start button off. Very dangerous. Went to dealership. Says they can’t do nothi... Read more
FORD F-150 (2023) - ENGINE Apr 24, 2026
Incident date: Feb 9, 2026
Coolant intrusion into cylinder
CHEVROLET SILVERADO 1500 (2025) - ENGINE Apr 24, 2026
Incident date: Mar 4, 2026
6.2 gas Engine was knocking and shaking while driving it Engine is currently being replaced , but not finished yet Mechanic thinks some rod bearings are bad and maybe some pushrods No warning lights came on
KIA SOUL (2020) - ENGINE Apr 24, 2026
Incident date: Nov 15, 2025
Engine seized while driving on my local interstate hwy. No warning lights came up. Towed to the dealer and they confirmed the engine was locked up. Engine needed to be replaced.
CADILLAC XT6 (2020) - ENGINE Apr 24, 2026
Incident date: Jan 29, 2026
The gas pedal failed to work on three separate occasions. The car essentially went into “limp” mode where the whole car stop driving out of nowhere. These models of Honda are known for the head gasket prematurely going out which has caused me car to have multiple misfires, warning lights, loss of power. The problem has been confirmed by the dealership and an independent mechanic.
NISSAN ALTIMA (2019) - ENGINE Apr 24, 2026
Incident date: Mar 1, 2026
had a recall done in February and 3 weeks later the car would not start randomly no warning lights illuminated on the dash prior to being shut off and once it would start it threw 3 codes for p0850, u0100, and U1267 all related to the parts replaced in February for the recall for the 2nd time now regarding the same parts. and trying to get a reinspection done for the recall bc the parts seem to ha... Read more
HONDA CR-V (2022) - ENGINE Apr 24, 2026
Incident date: Apr 24, 2026
I continuously have issues with it showing a crash and with the warning "engine malfunction, power reduced, service now" light coming on. This has been a recurring issue. There is always a light coming on in this car. I don't know if it is sensitive sensors or if it was poorly made.
GMC YUKON XL (2022) - ENGINE Apr 24, 2026
Incident date: Apr 11, 2026
I had my oil changed in Dec. 2025. I drove 1000+ miles w/no issue. Engine suddenly seized w/no engine light warning. Oil dumped all at once. Kia refuses to cover under warranty. THIS HAPPENED TO MY CAR: NTSA announced it had launched an investigation into Hyundai Motor Company and Kia Motor Company for problems with their oil pans and oil drain plugs... consumers have filed complaints their ... Read more
MAZDA CX-5 (2024) - ENGINE Apr 24, 2026
Incident date: Mar 12, 2026
The current 6.2L engine recall was completed by Janssen Chevrolet in Holdrege, NE and it was noted the vehicle was fine. On April 11th, while driving down Interstate 80 in Nebraska, the engine suddenly died and would not restart. No warning lights or indicators illuminated prior to the failure and there were no symptoms. By sheer luck, it occurred before the head to head construction area with no ... Read more
FORD RANGER (2025) - ENGINE Apr 24, 2026
Incident date: Apr 24, 2026
The contact owns a 2023 GMC Yukon. The contact stated that while driving approximately 70-72 MPH, the vehicle lost automotive power, and the engine seized. The engine warning light was illuminated. The vehicle was towed to the local dealer but was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 45,504.
FORD RANGER (2025) - ENGINE Apr 24, 2026
Incident date: Apr 24, 2026
Vehicle Information • Make/Model: Nissan Rogue (2026) - purchased as a lease in August 2025 • Mileage: 7,810 • VIN: [XXX] • Date of incident: 4/20/26 • Location: Highway travel (Pennsylvania) Engine stall / sudden loss of power while driving While driving my brand new 2026 Nissan Rogue at approximately 75 mph on a highway, the vehicle suddenly and completely stalled without warnin... Read more
HYUNDAI IONIQ 5 (2023) - ENGINE Apr 24, 2026
Incident date: Mar 13, 2026
My 2025 Ford Ranger Lariat FX4 has experienced sudden and complete loss of accelerator pedal response while driving at low speed on at least 4 to 6 separate occasions. The engine continues to run normally, but pressing the accelerator produces no power and no vehicle response. The condition has consistently occurred while pulling into my subdivision, which has an inclined entrance. The truck also ... Read more
HYUNDAI IONIQ 5 (2023) - ENGINE Apr 24, 2026
Incident date: Mar 13, 2026
My 2024 Nissan Frontier has experienced repeated complete power loss more than three times. The vehicle shuts off unexpectedly while on the street and cannot be restarted. During some incidents, even the emergency hazard lights did not work. I had to use jump cables to restart the vehicle. I first reported this issue to Nissan in January 2025. The dealer kept the truck for about one week but state... Read more
HONDA ODYSSEY (2025) - ENGINE Apr 24, 2026
Incident date: Apr 23, 2026
The contact owns a 2017 Jeep Grand Cherokee. The contact stated that the vehicle went into LIMP Mode and lost automotive power while driving 50 MPH on twelve occasions. The check engine warning light was illuminated on four occasions. There was an abnormal growling sound coming from the vehicle. There was an odor of smoke inside the vehicle. The contact pulled over and restarted the vehicle. The c... Read more
HONDA ODYSSEY (2025) - ENGINE Apr 24, 2026
Incident date: Apr 23, 2026
The contact owns a 2020 Toyota Corolla. The contact stated that while at a red light, the vehicle shut off with the check engine and several other unknown warning lights illuminated. The vehicle restarted after several attempts. The vehicle was taken to an independent mechanic and the failure was duplicated. The mechanic retrieved DTC: P1603; "Engine Stall History" (ECM recording an unexpected eng... Read more
CHEVROLET SILVERADO 1500 (2022) - ENGINE Apr 24, 2026
Incident date: Apr 18, 2026
Many, many times vehicle stop/start feature has failed to start car. Have been stranded at busy intersection having to put car in park and restart car. Extremely dangerous. Took car to dealer and they deny there are any problems.
CHEVROLET BOLT EV (2022) - ENGINE Apr 24, 2026
Incident date: Apr 16, 2026
2020 Ford Fusion 1.5L EcoBoost engine completely failed. Ford dealership diagnosed need for complete engine and turbo replacement at $13,475. Believed to be related to known EcoBoost coolant intrusion defect.
RAM 1500 (2021) - ENGINE Apr 24, 2026
Incident date: Apr 11, 2026
A lifter has failed on the driver side of the engine. Dealer is going to replace the bad lifter, but I’m worried about all the metal debris that has been put into the motor, especially after the recall for the bad crankshaft bearings that could cause it to lock up at any time. There was no warnings or check engine light if they’re just had a very bad tick all of a sudden
TOYOTA TACOMA (2025) - ENGINE Apr 24, 2026
Incident date: Apr 23, 2026
The vehicle experienced an overheating condition immediately after being picked up from dealership service on April 11, 2026. Within a short distance of driving, a warning appeared and the vehicle became unsafe to operate, requiring it to be pulled over and towed. The dealership later stated that coolant was low but also reported no leaks. This condition should have been identified and corrected ... Read more
GMC TERRAIN (2019) - ENGINE Apr 23, 2026
Incident date: Nov 26, 2025
Car lost power with catastrophic engine failure with no warning as I was turning into a busy intersection with oncoming traffic. Had it towed 3hrs to Southaven Honda.indicated it was a blown head gasket . They said it loosing power was warning sign. No warning lamps prior to the incident. The vehicle was in the dealership two weeks before and there was no indication from the dealership that I was ... Read more
CHEVROLET SPARK (2018) - ENGINE Apr 23, 2026
Incident date: Apr 3, 2026
While driving on interstate XXX on 4/17/2026 my vehicle lost power I had to pull over on the shoulder thankfully I was able to do so. Restarted the vehicle for just a short bit and it said loss of engine oil pressure and died. would not restart. Ultimately had to be towed to a GM dealership Lynch Chevrolet in [XXX] . Was told the engine was shot and was covered under the safety recall. There was ... Read more
FORD F-150 HYBRID (2025) - ENGINE Apr 23, 2026
Incident date: Apr 22, 2026
Okay, I can press the gas and try to go one speed.And my car will go either way, too slow for that gear or way too fast.For that gear , I have almost been several wrecks , because it's either going too slow , went when i'm supposed to be going to certain speed or it's going to fast one supposed to be going to certain speed
VOLVO S60 (2024) - ENGINE Apr 23, 2026
Incident date: Mar 30, 2026
On January 30, 2026 BMW was made aware of a problem with their starter motors in their 230 series cars that could result in the mechanism failing or in a worst case scenario, a fire starting. They have been aware of this problem for almost four full months and still have no remedy. This is a blatant safety issue and they have taken no action to correct it.
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