Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 169,480 complaints - component: ENGINE
DUCATI
MONSTER 1200
(2019) - ENGINE
May 8, 2026
Incident date: Apr 8, 2026
Weeks before the vehicle completely shut down, my car began stalling and shutting off in traffic without warning while driving. I was usually able to turn the vehicle off and restart it, and it would come back on temporarily. At red lights and stop signs, the vehicle would power down, stall, jerk forward, and then begin moving again when I pressed the accelerator. On 05/01/2026, while stopped at ... Read more
Incident date: Apr 29, 2026
Safety recall issued in November 2025 for the engine cover. The dealership removed the faulty engine cover for safety reasons. VW customer care informed me that the part is not in production. Under federal recall law, manufacturers must provide a remedy within a "reasonable time". Seven months with no production date for the repair is my complaint. The engine cover is designed to reduce engine noi... Read more
Incident date: May 1, 2024
Hello: I own a 2007 Lexus IS250. My vehicle has had an ongoing engine misfire issue and has run extremely rough. In addition, my SRS light and there is an issue with the driver's side knee air bag inflator connector. Finally, my dashboard, front and rear door panels have been sticky and melted over time when it is hot and there is no reason why this is occurring. The dashboard and door panels be... Read more
Crash
Incident date: Oct 29, 2025
Auto start stop not working. This is happening quite a lot where there auto stop in activated and then the car wont start back. Resulting in the car having to be completely restarted.
Incident date: Jun 22, 2023
We've been experiencing issues with the Auto Idle Stop feature (the auto restart in particular). On multiple occasions, the vehicle will automatically turn off the engine while stopped in traffic, but will fail to start back up, requiring the driverto manually turn the vehicle off and back on via push button starter (sometimes multiple restarts is necessary to get it moving again). This seems VERY... Read more
Incident date: Jun 22, 2023
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. No warning light was illuminated. The vehicle was able to be restarted immediately, but the failure persisted twice, causing the contact to wait for the vehicle to restart. The vehicle was taken to the dealer, who determined that the engine had failed and... Read more
Incident date: May 7, 2026
The idle stop system frequently fails to restart the car after shutting down the engine at a stop light. In some cases the car is difficult to restart using the starter button. In other instances the car restarts and then dangerously lurches forward.
Incident date: Sep 24, 2025
My 2016 RAM 1500 has had an issue with the Anti-lock Brakes since August 2025 that is under the manufacturer extended warranty. I am the original owner. The ABS module and other sensors have been replaced and the problem persist. In the last few weeks, the traction control light energizes intermittently (flashes) and the engine loses power-does not stall out, but does not accelerate. The light ... Read more
CHEVROLET
SILVERADO 1500
(2019) - ENGINE
May 8, 2026
Incident date: Apr 17, 2026
The component/system that failed or malfunctioned is the SCR (Selective Catalytic Reduction) NOx Catalyst Efficiency system, triggering DTC P20EE – SCR NOx Catalyst Efficiency Below Threshold (Bank 1). This issue began immediately after Ford Recall 24S78 (PCM software update) was performed on April 29, 2026 at Ferman Ford of Countryside. The truck had zero emissions or check-engine issues prior ... Read more
Incident date: Apr 30, 2026
I have had an incident where my 2023 gmc 3500 hd was had left me stranded earler this week. i towed the new truck to a certified dealer and i haven't heard anything since then. they mentioned my transmission will need to be fully replaced because valve body issues of solenoid a,e,f, are stuck open and closed codes on the 10 speed transmission upon researching my trucks history it was manufactured ... Read more
Crash
Incident date: Dec 1, 2024
The vehicle lost acceleration and the check engine light came on. I took the vehicle to Mercedes dealership. They quoted that the Camtronic actuator has failed and needs to be replaced. Cost $9000. I have now seen online a recall for 2021 mercedes s580's for CAMTRONIC actuator failure issue. However- my VIN is not included in the recall. Please advise what I should do.
Incident date: May 8, 2026
What component or system failed or malfunctioned, and is it available for inspection upon request? INTERNAL WATER PUMP/ TIMING CHAINS/ VVT SOLENOIDS/ CAM PHASERS/ CAM SENSORS/ RELATED SEALS How was your safety or the safety of others put at risk? ENGINE FAILURE - SUDDEN STOP OF VEHICLE Has the problem been reproduced or confirmed by a dealer or independent service center? YES, IS AWARE AND HAS ... Read more
Incident date: May 7, 2026
Premature and unexpected internal engine failure. Single owner with 82k miles - Rod bearing came apart and spread metal shavings everywhere in the engine causing irreversible damage. Honda dealer confirmed engine failure. Our safety was at risk with the potential of unexpected engine failure while driving with a loud knock from the engine potentially leaving all passengers in dangerous situatio... Read more
Incident date: May 5, 2026
I am submitting a formal safety complaint regarding my 2022 Kia Sorento, which is experiencing a dangerous and recurring loss of engine power during acceleration. This issue presents a significant safety hazard, particularly during situations requiring immediate acceleration such as highway merging, crossing intersections, and passing traffic.
Incident date: Apr 29, 2026
I am a long time Corvette owner and have purchased many through the years. I recently purchased a 2008 Corvette Coupe with only 30k miles, one owner vehicle. Unbelievable to me, I have had to spend over $4,000 the past month replacing the ECM and most notably the Fuel Pump, to relieve the constant Fuel Smell, not to mention the rack and pinion steering gear needs to be replaced, with again, only 3... Read more
Incident date: May 1, 2026
I was on the highway driving about 70 mph, when the engine suddenly turned off. The lights on the dashboard stated that I needed to pull over immediately. The truck was towed to a dealership who confirmed the engine was "destroyed" due to safety recall 25TA14.
Incident date: Nov 26, 2024
The vehicle started stalling out randomly on the highway even with it being automatic, after getting home and parking it , it would not back up or drive . Took it to Toyota dealership and they said it’s an internal failure of the transmission which is a UA80 model , it only has 92,000 miles on it they can’t figure out what caused it . There are lawsuits with this vehicle already from other peo... Read more
Incident date: Apr 15, 2026
The "shift tower" typically refers to the external mechanism on top of the transmission where the shifter cables connect. Problems with this part, which is a broken internal pin, result in a shifter that moves freely without engaging any gears. The gear become in operatable when driving down the highway, which is a hazard on the road. There were no warning light just not ale to change gears.
Incident date: Nov 10, 2025
Vehicle has active safety recall A0C/NHTSA 25V-674 for transmission shift cable, but the manufacture states remedy is not yet available. recall notice was recived in October 2025, and no repair has been offered. Vehicle is now experiencing worsening symptoms including transmission slipping/skipping gears and shutting off while driving. Most recently vehicle begun overheating and heater started blo... Read more
Incident date: May 3, 2026
I went into the dealorship for an oil change and was told that I had to replace the whole oil pan because it's plastic and breaks. I should not have to worry about replacing the whole oil pan every time I get an oil change or be stranded (since it leaves me no option but to remain at the location until they replace it). This is horrible nissan design and the manufacturer should replace with a met... Read more
Incident date: Apr 25, 2026
Vehicle is at 83,000 miles and the engine was diagnosed with a need to replace TSB 22-2322 (Intrusion of coolant into engine Cylinder) This issue could cause the vehicle to stop running or break down in transit. The only fix is to replace the entire engine which was designed with a flaw. Ford Service center quoted me $15,000 to replace engine. Miller vs. Ford motor company class action lawsuit cla... Read more
CADILLAC
ESCALADE ESV
(2020) - ENGINE
May 8, 2026
Incident date: May 4, 2026
The check engine light came on. I took the jar to Kia and also requested for the piston recall to be repaired. I was denied due to an expired warranty. The engine stalled and stopped suddenly while driving in the street. Soon the care was no longer drivable.
Incident date: May 6, 2026
The 2.0L engine catastrophically failed during normal highway driving, consistent with a thrown connecting rod. The vehicle suddenly lost power on a roadway with tractor-trailer traffic. The driver and a child passenger narrowly avoided being struck by a semi-truck before the vehicle could be brought to a safe stop. No prior warning lamps, no check engine light, no abnormal noises, and no indicati... Read more
Incident date: Jan 12, 2024
Vehicle was driven for 5 minutes before alerting that it was overheating. While attempting to pull into a safe location off of a main road, the vehicle would not allow me to accelerate. This left our family stranded in the turn lane. I was unable to restart the engine or shift into drive.
Incident date: May 8, 2026
The contact owns a 2025 Harley-Davidson. The contact stated that while driving at an undisclosed speed, the motorcycle failed to accelerate as intended and independently shifted into Limp. In addition, the contact stated that the motor vehicle self-diagnosed itself for failure codes: P1100C, PAC1511C, or C1100H. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. Th... Read more
JEEP
GRAND WAGONEER
(2024) - ENGINE
May 8, 2026
Incident date: Aug 6, 2025
My wife was pulling in spot and car took off at high rate of speed and hit parking pole . Kia corporate after 2 months tells me nothing wrong with vehicle . i found on kia of Manahawkin they have a page on this issue forced acceleration and cause so how they can tell me no it doesn't happen also goggle searches show this a reported issue , and recently friend of my women in Florida her car did the... Read more
Crash
Incident date: May 5, 2026
Low coolant warning came on. Battery car didn’t start , had it jump. Low coolant warning came on again. Passenger seat belt warning is on.
Incident date: Jan 5, 2024
Summary ON YOUR VEHICLE, THE ENGINE OIL PUMP DRIVE BELT TENSIONER ARM MAY FRACTURE OR SEPARATE FROM THE TENSIONER BACKING PLATE, AND OR THE OIL PUMP DRIVE BELT MATERIAL MAY DEGRADE AND LOSE TEETH, RESULTING IN A LOSS OF ENGINE OIL PRESSURE. Safety Risk A LOSS OF ENGINE OIL PRESSURE CAN RESULT IN ENGINE DAMAGE AND OR SEIZURE, WHICH CAN RESULT IN A LOSS OF MOTIVE POWER AND A LOSS OF THE MECHANICAL ... Read more
Incident date: May 8, 2026
I went shopping notice needed gasoline filled the tank 3/4 the next day I smell gasoline on My2013 Sonata Hybrid VIN [XXX] inside the car and I did not notice any light alerts etc., just the smell of gasoline inside the car. I ask for a ride I was scare to drive to the dealer on Monday 5/6/26 around 12:30 pm I called the dealer I was gonna dropped the car they told me diagnostic would take 3 day... Read more
GMC
SIERRA 2500
(2026) - ENGINE
May 8, 2026
Incident date: May 7, 2026
I have a paid in full 2018 Ford Escape 1.5L Eco Boost. I am just over the 150k mile mark and out of the blue I was left stranded on the side of a completely dark highway at 4:30AM after working a shift. The car alerted me out of no where with no indication of an issue arising that the engine was overheating and to pull over immediately. The coolant was completley empty even tho I had an oil change... Read more
Incident date: Mar 23, 2026
Engine gave out rods knocking noise. Wife was driving on freeway. Exited and towed car home car runs but makes lots on noise and barely drives many lights light up on dash
MERCEDES-BENZ
GLC 300
(2022) - ENGINE
May 8, 2026
Incident date: May 4, 2026
This 2022 Bronco Sport Outer Banks lost it's alternator pulley and that caused the serpentine belt to break. Since the vehicle could not be driven it was towed to Joe Myers Ford in Houston, TX. The dealer wanted a extremely expensive price, $1800.00, to replace the alternator and belt. The vehicle was offered to the dealer for trade to determine value and see if it was possible to upgrade to a ne... Read more
Incident date: Feb 7, 2026
Upon recent repairs completed by an Official Honda licensed dealership for the fuel pump due to the related issue of stalling, misfiring, insufficient fuel economy and safety concern. My vehicle has continued to stall, misfire or idle extremely rough. Upon local investigation the error code P0203 and P0303 have populated as the most recent issue. No longer allowing me to drive the vehicle as it re... Read more
Incident date: Apr 25, 2026
This vehicle was identified as recalled in 2025 for total engine replacement and the engine did fail in May 2025 it would stall while driving. GMC performed the engine replacement in June of 2025. The car stalled again on Friday May 1. It was taken to the dealer on May 7 and was diagnosed as needing another complete engine replacement. I was told that gmc identified a need to replace more parts af... Read more
Incident date: May 6, 2026
The vehicle is subject to an active safety recall involving the cooling fan module and fuse protection system. According to the recall notice, the cooling fan module may experience premature bearing wear resulting in excessive current draw and potential vehicle fire risk. The vehicle was held at the dealership for several months related to recall and engine repair concerns and has since been retur... Read more
FORD
BRONCO SPORT
(2022) - ENGINE
May 8, 2026
Incident date: Apr 1, 2026
Thermo Control Valve Failure- Contact Subaru of Cherry Hill, NJ for Inspection 177,4XX Miles P26A5 code Check engine Light on, Disabled Safety Systems (Eyesight System), Car may have overheated if not pulled over and turned off. Part of warranty extension but did not qualify due to mileage.
Incident date: Feb 5, 2026
Per Honda, the standard maintenance of replacing a timing belt and tensioner has put more tension on the crankshaft, which causes a tapping noise from the connecting rod bearings when the vehicle is accelerating under load. The vehicle is available for inspection upon request. Honda has said that this does not harm the engine, but a noise of this kind is not normal and any noise of this kind assoc... Read more
Incident date: May 4, 2026
The vehicle experiences major engine performance issues following a replacement engine installation (approximately 8,000 miles on the new engine). Additionally, the catalytic converter is malfunctioning, the steering exhibits significant pulsation during braking, and the suspension system is malfunctioning. These combined defects create an unsafe driving condition and pose a serious risk to the dr... Read more
Incident date: Dec 31, 2025
Coolant and oil completely gone. Mechanic says the engine has froze up from timing chain jump. Suv is a 2017 ford escape with 54000 miles on it. Oil has been changed every 5000 miles.no leaks showed up on ground until Saturday and it was not noticed until today. The coolant was checked in February for antifreeze before the first freeze and there was no coolant at that time and mechanic filled it u... Read more
Incident date: Apr 15, 2026
I took my vehicle in for service because cylinder 6 had a misfire and the dealership told me that the Catalytic Converter failed internally and stated it can happen at anytime and it sends metal into the engine causing damage.
Incident date: May 6, 2026
Upon taking my 2021 Rav4 Hybrid in for the rear traction motor cable corrosion recall (25TD01) on 5/7/2026, I was told there are no parts, no estimated arrival time, and therefore not even a rough estimate for a timeframe of repair. I was told that no one would inspect or evaluate the part in question to indicate if the car was safe to drive. I expressed my extreme concern given the recall include... Read more
Incident date: Apr 28, 2026
Engine experienced severe metallic knocking and loss of power. A certified Hyundai technician confirmed a FAILED Bearing Clearance Test (RO #354331). Hyundai Motor America is refusing to honor the Engine II Class Action Settlement warranty, citing internal code A99 because the vehicle was purchased at an auction, even though the title is CLEAN. This pose a safety risk of engine seizure and potenti... Read more
Incident date: Jan 1, 2024
NHTSA Safety Complaint — Narrative [XXX] ) Vehicle: 2022 Honda Rebel 1100 DCT Component: Engine — Oil Leak / Stator Cover Incident Date: April 2025 Mileage at Incident: 5,700 NARRATIVE: In late April 2025, I discovered engine oil leaking from the stator cover of my 2022 Honda Rebel 1100 DCT, specifically at the alternator wire grommet where the wires exit the engine case. The bike had been ... Read more
Incident date: Apr 28, 2026
I have the same model and year for GMC as bulletin 25NA-185, Engine Coolant Control Valve Failures on 3.0L Duramax (Dec 4, 2025), and am experiencing the same exact issue. Apparently my VIN is not included and I can't get an answer from GMC or the local dealer why it's not covered or how to have it reviewed to be added.
Incident date: May 1, 2026
25V-636 This has been unresolved for 6 months with no sign of a fix. It’s a starter motor, not the space shuttle.
HYUNDAI
TUCSON HYBRID
(2022) - ENGINE
May 7, 2026
Incident date: May 6, 2026
2 years ago I had the engine replaced. Now on this new engine which has approximately 29k. The mechanic is telling me that I need a new engine. I called Hyundai and their telling me that is not under warranty anymore. What can be done?
Incident date: Jan 7, 2026
Engine Coolant bypass Valve B control circuit high check engine light
Incident date: Feb 11, 2026
The contact owns a 2021 Kia K5. The contact stated while driving at an undisclosed speed, the vehicle shuddered. The check engine warning light was intermittently illuminated. The failure occurred on several different occasions. The vehicle was taken back to the residence. The vehicle was taken to a dealer to get a diagnosis however, the failure cause was unidentifiable. The vehicle was not repair... Read more
Incident date: Apr 11, 2026
The contact owns a 2025 Chevrolet Equinox. The contact stated that while driving at 70 MPH, the vehicle unexpectedly decelerated to 10 MPH with no warning lights illuminated. The contact was able to restart the vehicle following the failure. The vehicle was taken to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure milea... Read more
Incident date: Jan 1, 2015
1 week after the BMW dealer replaced the battery under the warranty (after the car was towed due to the power loss from drive train malfunction) Engine Check, Drive train malfunction, and Oil level measurement inactive signals popped up again.