Consumer Safety Complaints

Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.

2,245,377 Total Complaints

140,173 Reported Crashes

56,794 Reported Fires

8,580 Reported Deaths

What is a NHTSA consumer complaint?

A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.

The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.

How to interpret what you read

A few principles for reading consumer complaints usefully:

One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.

If you've experienced a defect

File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.

Read more from our blog

How to Read NHTSA Consumer Complaints › How NHTSA Investigations Work › Used Car: 7 Recall Checks to Run First › The Takata Airbag Recall: Full Story › OBD-II Codes Explained › All Articles ›

Clear

Showing 169,480 complaints - component: ENGINE

Incident date: Aug 27, 2026

Sudden uncommanded high engine revving 4000 rpm with loss of forward acceleration while driving. ISG (Idle Stop n Go) indicator on dashboard turned yellow and system could not manually override. Vehicle was turned off. After car turned back on after about 30 minutes It entered a Protective Limp Home Mode, which cleared the systems. All seemed back to normal. It was advised to have vehicle towed t... Read more

Incident date: Jul 21, 2026

I purchased my 2023 Jeep Wagoneer new in March 2023. The vehicle has experienced multiple electrical/electronic safety-related failures. Beginning around Oct. 2024, the digital instrument cluster intermittently failed to load after startup, leaving me without critical information including vehicle speed and fuel level. I photographed this occurring numerous times and repeatedly reported it to the ... Read more

Incident date: Aug 30, 2026

Known issues with design and life expectancy of the exhaust manifolds and bolts thousands of owners are replacing manifolds due to warping and shearing of bolts when exhaust overheats. I’m currently getting quotes to replace due to failure on a gently used truck. Failure happened during a highway trip of a couple hundred miles under no additional load.

Incident date: Aug 28, 2026

My 2019 Ford EcoSport suffered sudden low oil pressure and catastrophic engine failure 10 months after receiving service under Safety Recall 23S64. NHTSA Campaign 23V905. The Authorized dealership is refusing to inspect the vehicle or honor Ford's engine replacement remedy, claiming the recall is closed and too much time has passed. This leaves me with an un-remedied safety hazard.

Incident date: Aug 31, 2026

While traveling at highway speeds of approximately 82 mph in a 2026 GMC Yukon Denali (6.2L V8 L87 engine), the engine experienced a sudden, catastrophic internal failure and completely seized without warning. This resulted in an immediate, total loss of motive power, power steering assist, and power braking assist while surrounded by high-speed traffic. The sudden deceleration and lack of vehicle ... Read more

Incident date: Mar 13, 2026

I am reporting a recurring safety issue with my 2026 Hyundai Palisade Calligraphy involving severe shaking, sputtering, loss of acceleration/power, stalling, and abnormal drivetrain behavior. The first incident occurred at just under 10,000 miles after driving for approximately one hour. While traveling at highway speeds, the vehicle began shaking severely and lost significant acceleration/power.... Read more

Incident date: Aug 27, 2026

I received a notice months ago for possible engine problems. my dealer checked it out and everything was good except for changing oil from 0W-20 to 0W-40. i was in Atlanta, GA on 8/26 and by the time i got home on 8/27, engine was knocking. I barely made it home. the dealer has had the truck since. they said i have to have a new engine. no idea when they will get one inn or when i will get my truc... Read more

Incident date: Aug 20, 2026

Update Re: ODI Complaint Number: 11759237 Subsequent Actions and Manufacturer Refusal to Remediate Safety Defect: Following the [XXX], acute safety incident—where the vehicle lost motive power and entered severe limp mode on [XXX] immediately upon release from Sheehy Hyundai of Chantilly—the vehicle remained in dealer custody for 11 days (August 20–August 31, 2026). Failure to Diagnos... Read more

Incident date: Jul 1, 2026

My vehicle is under the L87 Recall from GM for engine failure. In September 2025 it was given the recall “fix”, different thicker oil. But on July 1 2026, my engine seized while I was driving 60 mph on the highway. GM has since replaced the entire engine and the radiator. But the “fix” obviously did not work.

Incident date: Sep 2, 2026

I’m having the same mechanical issues as everybody else all dashboard lights on and doesn’t even let me drive the vehicle. It gets stuck

Incident date: Mar 1, 2026

My 2016 Honda CR‑V has only had one driver since purchase and currently has approximately 86,000 miles. It has been properly maintained, yet it is experiencing the same symptoms described in Honda’s recent warranty extension concerning head-gasket failures. Despite its relatively low mileage and limited use, the vehicle appears to have experienced a premature engine-related failure. I respectf... Read more

Incident date: Jul 25, 2026

Engine lost all power and car seemed to be locked in low gear while attempting to drive down the road. Took the car to Infiniti dealership which said there was a recall and they inspected the vehicle. Mechanic inspected the vehicle and said it fit all requirements to be replaced by engine recall. Infiniti is refusing to replace engine stating it does not meet recall requirements.

Incident date: Jul 18, 2026

The vehicle will not allow the truck to be turned off everytime, it states the truck must be in park to be turned off, and the truck is in park. The engine lost power and staleld twice, and loses accelerator power multiple times. The transmission has dis-engaged 3 times. All of this since July 2026. The truck has 54,000 miles on it.

Incident date: Aug 30, 2026

My 2026 Volvo EX90, with approximately 3,000 miles, experienced a complete vehicle failure while being used as our family vehicle in Phoenix, Arizona. While my nanny was driving my two young children, including my [XXX], the air conditioning stopped functioning during approximately 110–115°F outside temperatures. After she parked, the vehicle’s displays went dark and the vehicle became compl... Read more

Incident date: Jan 3, 2025

I was coming to a stop at a stop a 3 way stop intersection. I parked completely and when I stopped the vehicle just shut down I did not have any warning signs come on prior as I looked at the dash it said place vehicle into park and start. I tried that but truck did not start. Call my friends we towed the truck on a trailer to my house and set up an appointment with gmc here in Tucson az

Incident date: Aug 3, 2026

I own a 2018 Honda Accord Sport 2.0T that has been consistently maintained through authorized Honda dealerships. On July 30, 2026, at 135,968 miles, I took my vehicle to Nalley Honda for a Blind Spot Information System warning and maintenance. The dealership performed a multi-point inspection and documented the spark plugs, cooling-system hoses, and fluid leaks as PASSING. I authorized approximate... Read more

Incident date: Aug 19, 2026

COMPONENT: Engine mounts (left and right hydraulic engine mounts). Both are still installed on the vehicle and are available for inspection on request. FAILURE DESCRIPTION: I began hearing a knocking noise from the engine bay whenever I accelerated. I first noticed it on approximately August 19, 2026. The noise occurred under acceleration only and was not present at idle. There were no warning la... Read more

Incident date: Aug 21, 2026

On XXX at approx 1:29 PM, I was driving my 2023 Nissan Rogue (purchased new XXX Chapman Nissan Philadelphia) on [XXX] with my family including 2 young children and my brother-in- law, heading to [XXX]. At highway speed (~65 mph), "Service CVT Power Reduced" warning appeared, complete loss of acceleration. I had to press accelerator to floor to avoid crash. I managed to drive approx 1 mile to emerg... Read more

Incident date: Aug 31, 2026

On 8/31/2026 at approximately 2330 hours I was driving my 6.2L Sierra home. I took a left hand turn and the engine stopped. This happened with zero warning. I attempted to restart the engine after coming to a stop and the starter clicked once and nothing happened. Had it towed to my dealership for service. I was told the engine seized and will need to be replaced. I went through the recall proces... Read more

Incident date: Aug 24, 2026

It first started having an engine light on that came back to emmission errors. It was intermittent though and didnt cause mucj issues. The shop said if it kept up to take it somewhere for that . Then on XXX all the engine lights, brakes everything just came on and seized up and it stopped working completley. Trying to restart just dies once you try to drive it. This should have been recalled with... Read more

Incident date: Jul 15, 2026

While driving my 2020 Chevrolet Colorado through [XXX], the truck began having difficulty accelerating. As I exited the highway and turned into a gas station, the truck suddenly lost power. The steering became extremely difficult, and I lost normal brake assist. The brake pedal became extremely hard, and I had to apply extreme force to stop the truck and avoid crashing into a wall at the gas stati... Read more

Incident date: Mar 29, 2026

I am reaching out to NHTSA due to a vehicle that I believe will get me and/or my family in a major accident and cause serious injury or death. The vehicle that I had purchased in 07/08/2025 had a clean history report and was bought at 54,587 miles. It started having issues 8,563 miles later (odometer reading 63,150 ) on a trip that was 400 miles round trip. I was driving the vehicle on a highway a... Read more

Incident date: Jun 15, 2022

The manufacturer, American Honda, issued a 10-year extended warranty (TSB 19-091) for defective, leaking A/C condensers on the 2017 Honda CR-V. Authorized Honda dealerships (specifically Napleton Honda and Victory Honda) are systematically misdiagnosing consumer vehicles to evade this warranty. Dealership service departments are blaming vehicle system failures on peripheral components (such as "r... Read more

Incident date: Aug 29, 2026

Driving on the Highway the Engine failed at highway speeds and the Tahoe experienced a complete shutdown, we could not restart the vehicle nor shift to neutral. We had the vehicle towed and was told by the dealer that it needs a engine replacement at 14,000 miles.

Incident date: Jul 4, 2026

There is a hole in the engine block and it happed while I was driving, people could’ve been hurt on the road because of this mechanical failure. Vehicle has only been inspected by a private mechanic who found the problem. There was no warning of this besides a add air to tire warning.

Incident date: Nov 17, 2025

My engine failed. At the time I did not know this. I was driving to work, and although I knew I was not out of gas according to the gas gauge, I thought maybe something was wrong with the gauge when my Lincoln began to putter like when you are running out of gas. I was approaching a stop light in the left turn lane when the car died. Which could have caused a multi car pileup considering the inter... Read more

Incident date: Mar 2, 2026

Loss of power, had engine repaired, replaced passenger side head and cylinder. Now drivers side is having the same issue.

Incident date: Apr 18, 2023

The check engine light came on the car had no power. The head gasket was blown.

Incident date: Jan 29, 2026

I am reporting ongoing safety-related powertrain and drivability concerns involving my 2021 Ford Explorer ST in Fresno, California. The vehicle has experienced recurring transmission and driveline problems, including harsh or delayed shifting, hesitation, abrupt gear engagement, jerking/surging, and inconsistent acceleration. These symptoms are similar to transmission concerns documented by Ford ... Read more

Incident date: Aug 19, 2026

Sitting at red light and with out warning car turns off I place it in park and try to start car again as soon as I push the ignition to crank the car a huge explosion from under the hood blew the hood backwards striking the a-piler to the driver's door trapping me inside the car as flames were observed coming through the dashboard had to forcefully kick driver side window out of frame to dive out ... Read more

Fire

Incident date: Jul 1, 2026

Bracket on the exhaust pipes just before the flex pipes broke free and there is now a hole in the pipe.

Incident date: Aug 19, 2026

In August 2026, my 2019 Lincoln MKZ equipped with the 2.0L EcoBoost engine, with approximately 39,000 miles, began experiencing repeated coolant loss, rough shaking during startup, engine misfires, temperature-gauge fluctuations toward hot, and an “Engine Coolant Over Temperature” warning while the vehicle was being driven. The warning appeared and then cleared, creating concern that the vehic... Read more

Incident date: Jun 28, 2026

My 2020 high country with a 6.2 l is 6 months away from the recall. Driving on the interstate with my family coming out of devil's Tower lost all power!!. I just replaced my motor at 60000 miles total engine loss catastrophic bearing failure!! This is the exact sameproblem from the 2021-2024 recall on the GMC 6.2liter

Incident date: Jun 26, 2023

2016 Land Rover Discovery Sport, turbocharger failed at approximately 98,000 miles. Vehicle required turbocharger replacement costing over $5,000. VIN is excluded from the existing turbocharger class-action settlement because the vehicle is identified as having a BorgWarner single-scroll turbocharger. I believe the turbocharger failure may represent a premature manufacturing/design defect similar ... Read more

Incident date: Feb 10, 2025

On the dash board, it displayed a severe warning regarding "engine over temprature" that caused due to the engine coolant intrusion in to the cylinder 2 and caused it to misfire and the engine light to be displayed. After time and money consuming rigorous effort, each and individual parts of the engine checked based on the codes displayed. And, I realized that the engine itself was actually causi... Read more

Incident date: Aug 30, 2026

I am filing this complaint regarding my Toyota Tundra and Toyota Safety Recall 24TA07. My vehicle was previously affected by this engine recall, and Toyota replaced the engine as the recall remedy. The replacement engine has now failed with the same or substantially similar engine issue that resulted in the original recall and engine replacement. I am very concerned that a replacement engine inst... Read more

Incident date: Jun 3, 2026

The contact owns a 2025 Indian Chieftain PowerPlus Motorcycle. The contact stated that on several occasions while accelerating or decelerating, the motorcycle stalled and almost tipped over. Several unknown warning lights were illuminated after the motorcycle stalled. The motorcycle was taken to a local dealer to be diagnosed. The contact was informed that software updates were not performed and h... Read more

Incident date: Aug 25, 2026

On August 25, 2026, while driving my 2026 Cadillac Escalade, the vehicle experienced a sudden and catastrophic engine failure. The engine lost power and the vehicle became inoperable while I was on the road. There was no meaningful advance warning that would have allowed me to safely anticipate the failure. The sudden loss of engine power created a serious safety concern because the vehicle could... Read more

Incident date: Aug 10, 2026

Direct failure of Cam phasers and confirmation. This led to erratic engine runtime leading to transmission shifting learned behaviors based on the bogus engine information. This causes erratic hardshifting into drive and most importantly dropping gears on the highway resulting in unsafe driving conditions at random. This includes both random downshifts at highway speed and a similar situation when... Read more

Incident date: Oct 1, 2025

10/01/25: Vehicle brought to dealership for the 6.2L Engine Loss of Propulsion Recall. Engine Passed the Pico vibration test. Oil was changed from 0W-20 to 0W-40. Mileage was 29K. 06/17/26: Engine Seized at 43K miles. Was travelling 50 MPH up a Mtn Pass. Barely had enough momentum to roll to the right shoulder out of traffic. 07/07/26: New motor installed. Back to 0W/20 oil. Since ownership, I... Read more

Incident date: Sep 1, 2026

I am submitting this complaint because Ford dealers do not appear to be following Ford Motor Company's published procedure for Customer Satisfaction Program 24N07. I visited two Ford service departments in [XXX] and [XXX]. Both told me they must first perform their own diagnostic evaluation before replacing the canister purge valve (CPV) under 24N07, and that I may be responsible for a diagnostic... Read more

Incident date: Jan 15, 2026

On approximately January 15, 2026, my 2025 Chevrolet Tahoe equipped with the 6.2L V8 engine suffered a complete engine failure at approximately 10,000 miles while my family and I were traveling about six hours from home. The engine/propulsion system failed and the vehicle became inoperable. The specific internal engine component that initially failed is UNKNOWN. The sudden failure put my family a... Read more

Incident date: Apr 12, 2024

this year model was recalled do to engine problems. Ours wasn't one that was on the recall list. We ended up having to have the motor rebuilt and cost us around $7000. We have seen where these models are still having problems, so i wanted to report our problem and the money spent to get it fixed.

Incident date: Aug 22, 2026

My vehicle is affected by Safety Recall D126 / 26V-248. The vehicle has already experienced the recall failure: loss of charging, stalling while driving, and now it will not crank at all. The dealership is refusing towing, refusing to document the safety failure, and refusing Transportation. Corporate has also refused assistance. I am left without a vehicle and unable to work. This is an unsafe co... Read more

Incident date: Mar 11, 2026

Component: Engine / Cooling SystemDescription of the Issue:I am reporting a severe safety hazard regarding a known manufacturing defect in my 2017 Ford Edge with a 2.0L EcoBoost engine, which has caused coolant to intrude into cylinder #2.The vehicle illumination of the "Check Engine" light triggered an active diagnostic trouble code P0302 (Cylinder 2 Misfire). The vehicle requires frequent, ongoi... Read more

Incident date: Sep 1, 2026

This is related to service bulletin, 23–010 Honda will not fix my vehicle under the extended warranty unless the problem is replicated while they are doing a performance test

Incident date: Aug 30, 2026

The contact owns a 2017 GMC Yukon XL. The contact stated that on several occasions while driving at various speeds, there was a loud ticking and tapping sound coming from the engine compartment. The vehicle was taken to two independent mechanics, where it was diagnosed and determined that there was a lifter failure caused by the AFM system and an engine misfire, and that the lifters, camshaft, and... Read more

Incident date: Sep 1, 2026

Driving my one owner 2025 Rav 4 Hybrid- pulling into a parking spot while gently pressing on the brake to slow car. Car was slowing then suddenly accelerated while brake pedal still being pressed, lunged forward and hit a wall in front of the parking space. No warning lamps/alarms went off and drivers seat belt did not engage. Called dealership to report incident.

Incident date: Mar 22, 2026

One four occasions our 2020 Honda CRV Hybrid has started after sitting overnight in the greater Seattle area in the spring and summer with a rough idle. Within two miles of leaving our home at speeds of no more than 35 miles per hour, the check engine light began to flash. All four times, the rough idle and check engine light were accompanied by degraded speed responsiveness and the error cleared ... Read more

Incident date: Aug 31, 2026

While operating the vehicle inside of a car wash, with the transmission in Neutral and the engine at idle (car was propelling the vehicle) the dash chimed, showed an error message for STOP START REQUIRES RESET, shifted into park and set the parking brake uncommanded. This resulted in my vehicle being struck from behind by another vehicle inside of the car wash. The only remedy to get moving agai... Read more

Crash

Previous 1 2 3 4 5 ... 10 11 12 ... 3389 3390 Next

Vehicle Safety

Consumer Safety

Infrastructure

Public Health

Consumer Safety Complaints

What is a NHTSA consumer complaint?

How to interpret what you read

If you've experienced a defect

Read more from our blog