Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 191,761 complaints - component: ELECTRICAL SYSTEM
Incident date: Dec 19, 2025
Description In some of the affected vehicles, the rear right-hand axle shaft may have been manufactured without properly completing the electromagnetic induction heat treatment process, making the axle shaft susceptible to fracture. Safety Risk A fractured rear axle shaft could result in a loss of motive power while driving, or vehicle rollaway when the vehicle is placed in park and the parking... Read more
Incident date: Jun 8, 2026
Description In some of the affected vehicles, the rear right-hand axle shaft may have been manufactured without properly completing the electromagnetic induction heat treatment process, making the axle shaft susceptible to fracture. Safety Risk A fractured rear axle shaft could result in a loss of motive power while driving, or vehicle rollaway when the vehicle is placed in park and the parking... Read more
Incident date: Mar 20, 2026
I am submitting this complaint regarding a serious safety issue involving my vehicle. For an extended period of time, this vehicle has experienced recurring starting failures. On multiple occasions, the vehicle would not start, requiring service visits to the dealership. Despite repeated repair attempts, the dealership was unable to identify the root cause of the problem and typically performed on... Read more
Incident date: Mar 20, 2026
While driving the 2024 Hyundai Palisade, the steering wheel suddenly locks up, resulting in an immediate loss of steering control creating an immediate safety hazard. The steering wheel becomes completely rigid, making it impossible to turn left or right. This condition feels as though the power steering system has completely stopped working. Simultaneously, multiple warning lights appear on th... Read more
Incident date: Dec 15, 2025
Received third notification of recall for the vehicle that I purchased from Don Jackson Jeep Cummings, GA on March 2024 by NHTSA. The first two recall warnings were 68C and 78C that Jeep stated was remedy via software. Software cannot guarantee that no electrical battery nor engine/transmission issue b/c the check engine light came on and vehicle kept at JEEP Morrow dealership for approximately 6 ... Read more
MERCEDES-BENZ
EQB 300 4MATIC
(2024) - ELECTRICAL SYSTEM
Jun 15, 2026
Incident date: Jun 6, 2026
To make a very long story short, I was having major software issues with my vehicle. I had the car "blackout" lights screens and everything turn off then when it powered on i would have service lights on for my brakes. I also had my reverse camera go out a few times and my lane assistant light on dash say its not working. All to find out i had a faulty rear control module. Upon replacement i learn... Read more
Incident date: May 1, 2026
On June 13, 2026, my 2024 Hyundai Ioniq 5 experienced a sudden and dangerous propulsion failure while in active motion. The vehicle had approximately 9,447 miles on it and was at 58% battery charge at the time of the incident. The vehicle was leased in January 2025 and has been serviced exclusively at the Hyundai dealership. While driving with two occupants, the vehicle abruptly lost all ability... Read more
CHEVROLET
SILVERADO 1500
(2021) - ELECTRICAL SYSTEM
Jun 15, 2026
Incident date: Jun 3, 2026
ICCU failed with a pop sound in the evening. Next morning, on my way to the dealership, car started fine, alerted me about the “check electric vehicle system”, but drove fine for about a mile. Then the car came to a crawl mode, refusing to go over 20mph and stopped completely with out any indication. Luckily, I was in a quiet neighborhood and was able to steer the car to the curb safely.
Incident date: Jun 13, 2026
The vehicle experienced a no‑start condition and was towed to a dealership. The dealership performed major engine and timing repairs without authorization and kept the vehicle for nearly four months. After the repairs, the vehicle still cranks but will not start, requires jump‑starts, and now has new electrical issues and a nonfunctional A/C system.The safety risk is that the vehicle can fail ... Read more
Incident date: Jun 1, 2026
My Jeep will not operate correctly in the electric mode after a software update that was required to resolve a recall. The vehicle loses power in the electric mode and surges into the gasoline mode suddenly. This occurs after the vehicle has been driven a while and when the battery level drops below 50%. See these forums for others experiencing the same issue. [XXX] [XXX] INFORMATION REDACTED... Read more
Incident date: May 1, 2026
While vehicle is set on cruise control , set at 70 MPH , ( or set to any other speed) , anytime the speed limit changes to 80 MPH (or other change) Car accelerates and cruise control is set to 100 MPH . It also accelerates and resets to 90 -100 MPH at random . It is frightening and dangerous to have my car randomly accelerate. I have attempted to pass a vehicle, when my car randomly accelerates ... Read more
Incident date: May 7, 2026
I own a 2012 BMW X5 that is experiencing a Footwell Module (FRM) failure. BMW issued an Extended Limited Warranty for the FRM extending coverage to 15 years or 186,000 miles. My vehicle falls within those limits. The FRM failure has rendered the headlights, high beams, turn signals, brake lights, and power windows inoperative. As a result, the vehicle cannot be safely operated on public roads. Ot... Read more
Incident date: Jun 1, 2026
I am reporting a potential safety concern with my 2026 Honda Accord SE with approximately 8,000 miles. The vehicle experienced rodent damage to the camshaft position (CMP) wiring harness. This occurred despite the vehicle being relatively new and well maintained. The wiring insulation appears to be soy-based, which may attract rodents and increase the likelihood of damage to critical engine comp... Read more
AVRIDE
AUTOMATED DRIVING SYSTEM
(9999) - ELECTRICAL SYSTEM
Jun 15, 2026
Incident date: Jun 15, 2026
The Integrated Charging Control Unit (ICCU) failed on my 2025 Hyundai Tucson PHEV at approximately 6,600 miles. The failure manifested through multiple concurrent symptoms. First, the vehicle displayed a "car not charging" warning light and completely refused to accept an electrical charge when plugged into a charger. Simultaneously, the Check Engine Light illuminated on the dashboard. While drivi... Read more
Incident date: Jun 15, 2026
The contact owns a 2011 Dodge Durango. The contact stated that the vehicle stalled while starting the vehicle. The contact stated that the VIN was not included in NHTSA Campaign Number: 19V813000 (Electrical System). The contact stated that the failure was like the failure listed in the recall notification. The contact stated the local dealer was not contacted. The manufacturer was not made aware ... Read more
Incident date: Jun 12, 2026
Description Vehicle emissions control information veci label updateDescription On your vehicle, the integrated park module ipm may not properly engage the park pawl, preventing the vehicle from locking into park when park p is selected. If this condition occurs, a wrench light and shift system fault message will be displayed in the instrument panel cluster. Additionally, the vehicles electronic p... Read more
Incident date: Jun 7, 2026
Dash board has been flashing images and turning black and white like something is malfunctioning the automatic stop start has been inconsistently working I have issues with the lights getting dimmer while I’m driving at night and sometimes I have to manually hold the brights forward for the lights to work there seems to be something distracting me in the control paneling of the vehicle making me... Read more
Incident date: Jun 1, 2026
My Jeep Wrangler 4xe experiences an intermittent loss of propulsion and acceleration while operating in Electric Mode. Prior to the issue, the vehicle often exhibits surging and inconsistent power delivery. When the issue occurs, the vehicle may hesitate, provide significantly reduced acceleration, or fail to respond appropriately to accelerator pedal input. In some cases, a message appears stati... Read more
Incident date: Feb 9, 2026
The rear-view camera does not work. Very hard to back up. There are Blind spots with this vehicle. Ford notified us last year and still have not notified us for the repair. At first, it was intermittent, now not working at all. Ford has not given any time schedule to me at all. I think 10 months is long enough to have this issue rectified.
VOLKSWAGEN
ATLAS
(2019) - ELECTRICAL SYSTEM
Jun 15, 2026
Incident date: Jun 14, 2026
The regain from brake for the hybrid system jerking when go to full stop
Incident date: Oct 22, 2025
When putting the vehicle in park and turning off, a warning message will appear that states "Shift to Park" and initially a nudge of the gear shift would clear the message, after one week, a simple nudge does not clear the message. The vehicle will not turn off and continues to beep, you have to put vehicle in gear (D or R) move a few feet, return to P, press very firmly on the brake and press the... Read more
Incident date: Jun 1, 2023
UNKNOWN - On XXX, at just 7,741 miles, my 2025 Toyota RAV4 XLE Premium AWD (VIN: [XXX]) suffered a catastrophic and life-threatening complete mechanical and hydraulic transmission failure. The vehicle completely lost forward propulsion when placed in Drive mode, rendering it entirely immobile. When placed in Reverse gear, the transmission violently over-pressurized, causing the vehicle to suddenly... Read more
Incident date: Apr 15, 2026
I was driving down the XXX Expressway Sunday, XXX, with my children in my vehicle. This is a very heavily traveled highway in [XXX] with heavy traffic. My 2024 Chevy Silverado 3500 Diesel HD Truck with 25,500 miles suddenly started throwing multiple codes, lost power, and steering. Fortunately I was able to "roll into" the emergency lane while muscling the steering in that direction and engaged t... Read more
1 injured
Incident date: Feb 21, 2026
The contact owns a 2011 Chevrolet Malibu. The contact stated that while operating the vehicle, the ESC and traction control warning lights remained illuminated. Additionally, while the cruise control was activated and the brake pedal was depressed, the vehicle unintendedly accelerated. The contact stated that the gear shifter was able to be moved without the brake pedal being depressed. The cause ... Read more
Incident date: Jun 14, 2026
The car throw a EPC warning light which cause the car to go n limp mode. With doing research ot has to do with the transmission. This cause the car to drive sluggish unable to reverse at times unable to take the car out of park at times. It also cause the car to randomly shut off when reversing or at times when im sitting at a light n i begin to drive the car can randomly shut off at times. Which ... Read more
Incident date: Oct 1, 2025
Was driving east on i40 between Hinton and calumet when my truck through a check engine light and service parking break. I pulled over it smelt like burning wires I cleared the codes with a code reader and turn the truck on the accessory when smoke filled the cab I got out and the truck was in flames.
Fire
Incident date: Jun 9, 2026
The vehicle suffered a catastrophic, systemic high-speed CAN C data bus loop collapse (Diagnostic Trouble Code U0002-00 "Bus Off"), resulting in an immediate, total loss of communication across almost all primary factory control modules—including the Body Control Module (BCM), Powertrain Control Module (PCM), Transmission Control Module (TCM), and ABS gateway. The vehicle is completely immobiliz... Read more
CHEVROLET
SILVERADO 2500
(2023) - ELECTRICAL SYSTEM
Jun 15, 2026
Incident date: Jun 2, 2026
The contact owns a 2023 Dodge Charger. The contact stated that while driving approximately 65 MPH, the vehicle lost motive power and stalled. The contact was able to safely move to a parking lot; however, the vehicle could not be shifted into park(P). The vehicle was taken to an independent mechanic and was diagnosed with gear shifter failure. The gear shifter was replaced, but the failure persi... Read more
Incident date: Apr 16, 2026
Under normal driving conditions warning lights for "electric parking brake" and "emissions system problem" came on the dashboard and the 'brake' light began flashing. No change in performance. Auto parts store diagnostic indicated EVAP valve as the possible problem code, along with two other unrelated codes - none connected to brakes or emissions. The 12-volt battery tested strong. Drove anoth... Read more
Incident date: May 2, 2026
I own a 2024 Mitsubishi Outlander that I purchased new on December 21, 2024. Since shortly after purchase, the vehicle has experienced ongoing problems involving the brakes, electrical system, and fuel fumes entering the passenger cabin. The most serious issue is the brake system. I have experienced hard braking, inconsistent brake response, brake warning lights, and at least one incident where t... Read more
Incident date: Jan 19, 2026
2021 Ford F-150 PowerBoost Hybrid, VIN [XXX]. At 112,000 miles — just 1,000 miles outside of warranty — the vehicle experienced catastrophic failure of the hybrid battery system. Ford's own technician diagnosed a short in the high voltage battery system that caused damage to the hybrid electric drive unit. Repair estimate is $19,000. Ford declined goodwill warranty coverage despite the vehicle... Read more
CHEVROLET
SILVERADO 1500
(2026) - ELECTRICAL SYSTEM
Jun 15, 2026
Incident date: Apr 1, 2026
Check electric vehicle system warning light indicator illuminates and car stops driving on highway! A/C and defrost won't work properly and when turned on causes the above warning light and malfunction. Car will not charge at "fast" charging stations and will leave you stranded on highway. I live in [XXX] and the vehicle only does it when humidity is high outside. Issue also causes problems wi... Read more
Incident date: Jun 16, 2025
While waiting at a stoplight, the auto idle system engaged and turned off the vehicle's engine. When attempting to continue through the intersection, the vehicle failed to start again. The only way to restart the engine was to place the car in park and push the stop/start button again. This caused a safety issue because I was in the middle of traffic at an intersection, and was expected to move. T... Read more
Incident date: Jun 15, 2026
The air conditioning/climate control system failed. I initially brought the vehicle to the dealership on June 4, 2026, because it was blowing hot air. The dealership replaced the condenser on June 5, 2026. On June 12, 2026, the driver's side again began blowing hot air while the passenger side remained cold. By June 13, 2026, both sides were blowing hot air. The vehicle is being returned to the de... Read more
Incident date: Jun 12, 2026
On start up (date 6/10/26) the dash warned "Check Driver Assistance System," but the car started. Turned off the car, restarted, and this warning was replaced by a yellow "check engine" light, and a remark that the hybrid controller had a fault; the Kia app on my phone indicated the trouble as well. Called for roadside assistance; just before the tow truck operator arrived the faults cleared. Deal... Read more
Incident date: May 28, 2026
I am reporting a critical safety issue regarding the auto-start-stop system on my 2025 Honda Odyssey. On June 15, 2026, the vehicle's engine shut off at an intersection as designed but failed to restart, stranding the driver in active traffic and presenting a severe safety hazard. I previously brought the vehicle to an authorized Honda dealership approximately two weeks prior to this incident afte... Read more
Incident date: May 28, 2026
My F150 lost all power while driving as my wife was approaching a stop sign on XXX. Everything in the truck failed to work. When the power went out all safety devices: 4-way hazards, parking brake, brakes, airbags, steering etc... were inoperable. The truck was towed to a Ford Dealer Garage in Manteno, Illinois about 150 miles from my home. The ford garage replaced the RL3Z-14A068-G Ford Panel... Read more
Incident date: Jun 14, 2026
My rear backup sensors have fallen out of my vehicle and the dealership wants to charge me $200.00 to diagnose the problem. All they need to do is reattach the sensors which were originally put on the vehicle with double sided adhesive tape which is a poor design. I cannot afford this $200.00. This is a big safety concern because I rely on those sensors when backing up. Can you help me?
TOYOTA
CAMRY HYBRID
(2026) - ELECTRICAL SYSTEM
Jun 15, 2026
Incident date: Jun 14, 2026
While driving to work, the radio seem to have a ghost inside the radio. The screen has a mind of its on. The radio turns itself off and on by itself. It’s a safe hazard to driving with all that is happening. The radio will beep constantly while driving down the road and my teenager will not driving my car, due to being scared
Incident date: Jun 12, 2026
The contact owns a 2003 Chevrolet Malibu. The contact discovered that while driving at various speeds, the key could be removed from the ignition while the engine was still running. The contact later received notification of NHTSA Campaign Number: 14V400000 (ELECTRICAL SYSTEM). The vehicle was taken to the dealer for service, and the vehicle was returned in less than 30 minutes. The contact was su... Read more
Incident date: Jun 11, 2026
Spitzer Motors performed NHTSA safety recall 68 C on my vehicle. The dealer refuses to provide HV Battery State of Health percentage. Dealer told me to go to Don Nester Autogroup instead. Jeep Wave case number 96929145 was opened. The representative refused to escalate the case and was I advised to contact the dealer. Dealer did not cooperate. Jeep Wave was contacted again and the representativ... Read more
Incident date: Jun 12, 2026
Camera malfunction sign with "NO CAMERA SIGNAL RECEIVED. PLEASE TRY AGAIN LATER" pops up at random times when trying to backup, or park in a lane.
Incident date: Jun 15, 2026
The power window switches on this 2025 Volkswagen Atlas have repeatedly malfunctioned. The switches fail to operate windows consistently and have been brought to an authorized VW dealer for repair on three or more separate occasions without successful resolution. The defect has been confirmed and documented by the dealer on each visit but remains unresolved. Faulty window switches present a safety... Read more
Incident date: Jun 12, 2026
The factory-installed remote start system on this 2025 Volkswagen Atlas operates intermittently, failing to activate approximately 50% of the time. The issue has been reported to an authorized VW dealer. The intermittent nature of the failure has made it difficult to reproduce consistently during service visits. When remote start fails in cold or hot weather conditions, occupants may be forced to ... Read more
Incident date: Jun 13, 2026
I am filing a complaint regarding recurring electrical and infotainment failures involving my 2020 Honda Odyssey EX-L. The vehicle experiences loud static and speaker distortion, infotainment system instability, static noises when turning the steering wheel, and intermittent key fob recognition issues requiring the key to sometimes be held near the start button. The issue appears to happen more of... Read more
CHEVROLET
TRAILBLAZER
(2022) - ELECTRICAL SYSTEM
Jun 15, 2026
Incident date: Jun 2, 2026
Manufacturer has not timely completed the following recall in a manner that promotes safety or the urgency to protect lives. My particular vehicle is a class B recreational vehicle that cannot be used since this recall. I request NHTSA exert its authority to compel the manufacturer to expedite immediate recall safety repairs.
Incident date: Jun 1, 2026
This vehicle has the auto stop start feature. The engine has shut off 3 times while driving and had to be restarted with the ignition since purchasing this vehicle. Twice at a red light and once while braking in a parking lot. This has created an extremely dangerous situation in traffic. When the light turned green the vehicle would not move. The vehicle had to be shifted to park and then started ... Read more
Incident date: Apr 15, 2026
The engine of this car has been under recall for multiple issues during the time we have owned it. The most recent issue that was experienced was total engine failure and electrical malfunction while driving on a busy street near train tracks. The vehicle was making a loud banging sound moments before this occurred. I wasn't even given time to get to a safe spot to investigate the issue. When it... Read more
Incident date: Apr 10, 2026
I keep having the shift to park issue. I had it repaired January 2022 and is beginning to have this issue again.
Incident date: May 4, 2026
My 2019 Chevy Traverse prior to "The Storm" when I left work and approached my vehicle someone left a not in my windshield wipers stating that my horn was honking every 15 seconds it was a long shift so by the time I got to my vehicle my battery was dead. I got a jump from a co-worker allowed my alternator to charge my battery, and it was fine (so I thought). Then the day after "The Storm" happene... Read more