Consumer Safety Complaints

Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.

2,245,377 Total Complaints

140,173 Reported Crashes

56,794 Reported Fires

8,580 Reported Deaths

What is a NHTSA consumer complaint?

A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.

The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.

How to interpret what you read

A few principles for reading consumer complaints usefully:

One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.

If you've experienced a defect

File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.

Read more from our blog

How to Read NHTSA Consumer Complaints › How NHTSA Investigations Work › Used Car: 7 Recall Checks to Run First › The Takata Airbag Recall: Full Story › OBD-II Codes Explained › All Articles ›

Clear

Showing 191,761 complaints - component: ELECTRICAL SYSTEM

Incident date: Jun 23, 2026

Driving on three lane highway at 60 mph the car abruptly lost power. Was able to get off the highway. Called Kia roadside assistance. Tow truck picked up car and delivered it to Kia dealership. Service dept diagnosed and is replacing the ICCU.

Incident date: Apr 6, 2026

Vehicle: 2026 Yamaha MT-10 I am reporting a safety-related defect involving my 2026 Yamaha MT-10 motorcycle. The motorcycle has experienced an intermittent no-crank/no-start condition. When the problem occurs, the instrument panel and electrical system power up normally, but pressing the starter button produces no engine cranking. The defect occurs unpredictably. At times the motorcycle starts n... Read more

Incident date: Mar 11, 2026

My Honda accord keeps trying to turn off in the middle of the fwy and I know it’s due to the fuel pump, I have a misfire and all the warning lights came on. This is due to Honda having the fuel pump recalled that has damaged all the fuel injectors. It took them almost a year to get the recall parts and now myself and a ton of others are now having to pay for these fuel injectors to have a car th... Read more

Incident date: Jan 3, 2026

Vehicle battery continues to drain. Since I have owned the vehicle, it has had 4 batteries. It has had 2 batteries within the last year and half. Installed another battery a 2 weeks ago, vehicle was completely dead after a week of not driving. The last 3 batteries were all purchased (or warranty replaced, new. All forums are pointing to DCM for other years. Yet, 2019's have the same issue, and I h... Read more

Incident date: Jun 24, 2026

The engine stalled when I was exiting the freeway due to the charging system failure. This is the second time the charging system failed. The first failure has been documented on NHTSA complaint number 11746092. I paid the Harley Davidson SLC dealership in April 2024 to have the charging system repaired and replaced. Harley Davidson had released a service bulletin acknowledging charging system def... Read more

Incident date: May 25, 2026

The charging system for the battery failed when I was on an out of state road trip. The voltage of the bike would drop between 11 and 12 volts when slowing down. I slowed down to make a tight turn on a canyon highway when the bike lost power and stalled. The motorcycle continued to stall several more times while in motion on the highway and I had a difficult time restarting the motorcycle on the s... Read more

Incident date: Jun 21, 2026

the vehicle was driven for approximately 30 minutes, operating with zero dashboard warnings or performance indicators. The vehicle was then parked on my property and turned off completely. Approximately two hours and thirty minutes later, the vehicle spontaneously ignited while stationary and unoccupied. The local fire department responded and successfully extinguished the blaze. Both physical obs... Read more

Fire

Incident date: Apr 20, 2024

The driver's seat inboard airbag assembly and internal structural wiring harness failed due to a direct short circuit, completely deactivating the vehicle's supplemental restraint system. General Motors has a known engineering bulletin for this issue (#23-NA-085), noting that sharp internal seat frame components slice the airbag wiring harness. Rather than permanently fixing this structural design... Read more

Incident date: May 7, 2026

I own a 2020 Land Rover Defender and have experienced a failure of the LED halo ring/daytime running light within the headlight assembly. The LED ring stopped functioning even though the headlight assembly has not been damaged, modified, or involved in any accident. This failure affects the vehicle's visibility and appearance and may create a safety concern because the daytime running light is no ... Read more

Incident date: Aug 26, 2025

While in traffic, the van goes into idle and then will not restart. This has happened to us at least 5 times. The frequency has increased and now occurs at least once a week. We are very much worried about how unsafe this is because we could be hit from any direction while in active traffic. We noticed NHTSA investigation (ID# PE25-03) is already underway and feel that the issues apply to our situ... Read more

Incident date: Jun 17, 2025

Truck does not shift the gears when in drive but will in manual mode. No communication to the transfer case. Wrench light on.

Incident date: Jun 20, 2026

In January I experienced a “backlite leak” that allowed water to enter the cab of my vehicle. As a direct result of this water intrusion, my RFH (Radio Frequency Hub) module failed due to electrical shorting caused by moisture exposure. This failure was sudden and completely outside of my control and was not the result of misuse, neglect, or normal wear and tear. Not to mention the risk it put... Read more

Incident date: Jan 18, 2026

The digital instrument cluster and center infotainment display screen went completely black and blank while the vehicle was in motion. This immediate failure blinded the driver to critical safety telemetry, including the current vehicle speed, gear positioning, and active safety warning telltales, creating an immediate, severe crash hazard on the roadway.This symptom is identical to the failure co... Read more

Incident date: Jun 1, 2026

ICCU electrical system failed while driving (~1mi from house). Warning messages popped up and caused me to pull over and drive back to house under reduced speed. Kia told me car was not safe to drive and to tow car for repair under warranty. ICCU failure was confirmed by service provider and repaired after 2 weeks (diagnosis, part order, and replacement).

Incident date: Jun 1, 2026

My 2019 Nissan Leaf SL Plus is subject to NHTSA Recall 24V-700 for a battery defect that poses a fire risk during DC fast charging. The recall was issued in September 2024 with a fix promised by November 2024. Nissan repeatedly delayed the remedy, first to Spring 2025, then Q3 2025, then March 2026, then an indefinite date in 2026. During this time I was instructed not to use Level 3 DC fast charg... Read more

Incident date: Jun 1, 2026

The transmission went into limp mode one day after coming to a stop. When I safely got home, I turned the car off. Upon restarting, the issue was gone, but this has now happened several times. Each time, putting the car into park, shutting it off, and restarting it "resets" whatever was going on. Eventually the CE light came on, got the code, and it came back as P0873. The CE light was off after o... Read more

Incident date: May 30, 2026

I am reporting a serious safety concern involving a 2018 Volvo XC90 T8 PHEV. On [XXX], at approximately [XXX] CT, the vehicle experienced a sudden multi-system safety and actual brake failure while in a parking-lot/low-speed setting near [XXX} in Austin, Texas. The vehicle displayed multiple urgent warning messages and indicators, including power steering failure / stop safely, brake/ABS warning, ... Read more

Crash

Incident date: Jun 20, 2026

Honda civic is stalling while driving due to faulty fuel pump or fuel delivery component. Computer not coordinating correct power.

Incident date: Jun 7, 2026

Learning that my vehicle is subject to a battery-related recall has seriously undermined my trust. Battery defects in electric vehicles can present risks that include thermal events, loss of vehicle functionality, and other potentially dangerous situations. My vehicle has had warning signs, I received emails about the risks my vehicle can present directly from Mercedes. I have had my vehicle in th... Read more

Incident date: Jun 7, 2026

ICCU failed and replaced under warranty

Incident date: May 1, 2026

The manufacturer's interim safety instructions for Recall 26V091 are failing. Lincoln instructs drivers to use Pure EV mode to prevent battery fires. However, the Corsair's software actively overrides Pure EV mode, automatically turning on the gas engine and completely defeating the safety mitigation. Furthermore, the authorized dealership (Evergreen Ford WA) refuses to take the vehicle. Consumers... Read more

Incident date: Jun 15, 2026

After a software update to the infotainment system (Android Automotive OS version 5.1.17, installed on 06/03/2026), my 2022 Volvo XC60 B5 intermittently loses all audio output. When the failure occurs, the vehicle produces no sound of any kind: no audible rear parking/proximity sensor warning while in reverse, no turn-signal indicator tones, and no media audio. The rear-view camera image still di... Read more

Incident date: Jun 20, 2026

My 2019 Honda Pilot had warnings( see pics). I took into Honda for inspection. We were told it was a radar (sensor). After doing some research online, this is a common issue with Honda vehicles. The cost is $2000 to fix. Why is this not a recall issue???

Incident date: May 21, 2026

The contact owns a 2025 Honda HR-V. The contact stated that after entering the vehicle, the vehicle failed to start, and the doors failed to lock. The vehicle was towed to the local dealer, who diagnosed the vehicle with battery failure. The battery was replaced, but moments later, after leaving the dealer, the TPMS warning light illuminated. The vehicle was driven back to the dealer, and a softwa... Read more

Incident date: May 31, 2026

passenger side day time running light went out right at 60,000. called dealer not covered under warranty on a 21 atlas even though i purchased a 4 year 80,000 mile warranty.. the extended warranty started the day i bought the car.

Incident date: May 31, 2026

Hello, I recently brought my 2014 Ford F-150 (VIN: [XXX]) to the dealership regarding Recall 24S37. The vehicle experienced the following symptoms: • Check Engine Light illuminated. • Wrench Light illuminated. • Intermittent loss of power. • Abnormal transmission behavior. • Intermittent no-start condition. • Vehicle would only start after moving the gear selector. The dealership i... Read more

Incident date: Jun 9, 2026

The instrument Custer went blank during a vacation trip, did not know how much fuel was in it. Took to dealer they tried to put in a new one and it was also faulty, been waiting 3 weeks and still no new part🤬

Incident date: Jun 17, 2026

I am retired and have always bought GM vehicles which are taken care of with required oil changes etc. This one I have only owned 25,000 mi each year (I have owned two years). So, when purchased it has high 50,000 miles not sure of exact, and it has only been driven 2 years. When calling escalation at GM, they act as though it doesn't matter and too bad. 110,000 miles and the truck needs a new... Read more

Incident date: Jun 23, 2026

I was just driving and I lost power steering, it was incredibly difficult to steer and it was Heavy Steering, and warnings appeared on the dash.

Incident date: May 8, 2026

I am reporting a severe thermal and electrical safety hazard regarding the OEM wireless charging pad in a 2025 Toyota Tundra. During standard vehicle operation, the integrated charging pad overheats to extreme temperatures. On a recent drive, the heat generated by the vehicle's charging pad was so intense that it physically melted, blistered, and deformed a MagSafe-compatible protective case on a ... Read more

Incident date: Jun 10, 2026

The contact owns a 2020 Ford F-150. The contact stated that the radio was inoperable, and the audible alerts failed to operate as needed. The start-of-trip and seat belt chime failed to operate while the seat belt was unbuckled. Additionally, there was no chime while the key was in the ignition or while the door was opened. The vehicle was taken to a dealer where it was diagnosed Audio Control Mod... Read more

Incident date: May 4, 2026

The contact owns a 2023 Ram 1500. The contact stated that while driving at an undisclosed speed, several unknown warning lights illuminated, and the engine seized. Additionally, the gear shifter independently shifted into park. The contact stated that while attempting to start the vehicle, the vehicle failed to start. The failure had occurred while the contact was driving on a busy highway. The co... Read more

Incident date: Jun 16, 2026

The contact owned a 2023 Ford Explorer. When the contact’s husband activated the air conditioning system after the vehicle had been parked for several hours, a fire started underneath the console inside the vehicle. The driver pulled over to the side of the road, where onlookers assisted with extinguishing the fire with a fire extinguisher. The contact’s husband received burns on his fingers. ... Read more

Fire

Incident date: Jun 19, 2026

While driving at highway speeds over 100 miles away from home with my child in the vehicle, the car experienced a sudden, catastrophic loss of propulsion power and entered 'Propulsion Power Reduced' mode, dropping vehicle speed immediately and creating an extreme hazard with high-speed highway traffic. A full computer scan revealed active diagnostic codes U2603 through U2624, confirming an inter... Read more

Incident date: Jun 14, 2026

Water intrusion into the rear of the vehicle flooded due to a manufacturers defect. this area houses the battery and other electrical wiring. The water created a potential electrocution and short of much of the wiring, but the rust contaminated the air quality in the vehicle. Evidence of this corrosion shows persistence for more than a couple of years and the car was inspected twice by the de... Read more

Incident date: Jun 19, 2026

The contact owns a 2021 Honda Pilot. The contact stated that while driving at various speeds, the vehicle unintendedly accelerated without the driver depressing the accelerator pedal. The security alarm randomly activated while the vehicle was parked and turned off. The check engine warning light was illuminated. The message "Emissions System Failure" and a key fob error message was displayed, and... Read more

Incident date: Aug 1, 2025

This is my fourth high voltage battery failure on this vehicle. Battery replacements occurred at approximately 13,000 miles, 60,000 miles, 96,000 miles, and now at 121,000 miles. The first failure occurred at 13,000 miles on a nearly new vehicle. During the second replacement a Tesla service technician verbally stated that 'the refurb process has vastly improved since your last battery' before ret... Read more

Incident date: Jun 23, 2026

The 3.5-inch instrument panel cluster (IPC) in my Jeep has completely failed and gone blank. This is the exact safety defect described in NHTSA Campaign Number 24V652 (FCA Recall 30B). Because the screen is completely blank, I am entirely unable to see critical safety information while driving, including my speedometer, fuel gauge, and warning lights, which significantly increases the risk of a cr... Read more

Incident date: May 23, 2025

My 2022 Jeep Wrangler is subject to NHTSA Recall 26V363000 involving power steering wiring that may overheat and cause a vehicle fire. I was advised of the safety risk and informed that repair parts are not expected to be available until approximately August 2026. Due to the risk of fire, I do not feel safe keeping this vehicle at my home or parked near my residence until the recall repair is com... Read more

Incident date: May 28, 2026

The auto Start/Stop feature doesn't work as needed. It will randomly lurch, turn the car off make me put it in park and then have me restart it. Sometimes the car does not start right away and I am stuck on the road until it decided when and if it will restart. Myself and my family of 5 are not stuck in the road scared of getting smashed into by other drivers unaware that we are stopped or antic... Read more

Incident date: Jun 22, 2026

The ABS misfired and locked my brakes without warning during normal driving. This was without pumping the brakes or any engagement of the brake system.

Incident date: Jun 22, 2026

I am writing to bring to your immediate attention a serious safety incident involving our brand‑new 2026 Tesla Model Y (Juniper), equipped with FSD version 14.2.2.5 and Software Version 2025.45.10. We purchased this vehicle as our dream car, and for nearly six months it delivered exactly what we hoped for—innovation, safety, and an exceptional driving experience. That trust was the foundation ... Read more

Crash 1 injured

Incident date: Mar 15, 2026

On June 22, 2026, my 2025 Ford Bronco caught fire while parked outside a store. The vehicle had been parked for approximately five minutes when the fire began. There were no warning lights, alerts, unusual odors, or other indications of a problem before the incident. The fire and heavy smoke appeared to originate from the center console area near the gear shifter. The flames quickly spread throug... Read more

Fire

Incident date: Nov 23, 2025

While driving on the highway, my 2024 Santa Fe Hybrid suddenly and without warning lost propulsion power. The loss of power was immediately accompanied by multiple simultaneous warning lights across the instrument cluster, glitching and abnormal behavior of the cluster display, and then a complete electrical shutdown of the vehicle. After the shutdown, the vehicle would not restart. The failure o... Read more

Incident date: May 5, 2026

The contact owns a 2018 Nissan Rogue. The contact stated that while driving at various speeds, the vehicle failed to accelerate as intended. Several unknown warning lights were illuminated. The vehicle was taken to the dealer, where it was diagnosed and determined that there was water in the rear hatch which caused several electrical failures. The dealer informed the contact that the electrical co... Read more

Incident date: Jun 17, 2026

MY VEHICLE 2022 ACURA TYPE S HAS A TRANSMISSION SYSTEM PROBLEM, BLIND SPOT INFO PROBLEM, AND A ALL WHEEL DRIVE PROBLEM THAT ONLY MY FRONT WHEE;S MAY BE POWERED. IT LOOKS LIKE THE TRANSFER CASE MAYBE FAILING. MY VEHICLE ONLY HAS 25,000 MILES ON IT AND IS ABOUT TO BE OUT OF WARRANTY

Incident date: Jun 6, 2026

I’ve had issues with the blind spot sensors. After driving a mile or two on open road, the warning pops up saying “Blind Spot sensors unavailable” then the lights on the mirror stay on. This was happening a few months ago so the right sensor was replaced. Now it’s happening again. In a vehicle that is two years old this shouldn’t be an issue.

Incident date: Jun 20, 2026

The contact owns a 2020 Ford Escape. The contact stated that while driving at 45 MPH, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The transmission independently shifted from drive to neutral and then to park. In addition, the engine seized. No warning lights were illuminated. The vehicle was restarted and taken to the dealer, where it was diagnosed w... Read more

Incident date: May 26, 2026

All warning lights began flashing after a SRS recall fix at Honda of Joliet, Illinois. Dealer wanted to do a in depth vehicle scan for $279. I brought it to an independent care repair shop where they did the scan for $199. They found engine damage per attached report. My vehicle’s VIN was not included in the initial recall for the same problem for the same vehicle, year, and engine type. Contact... Read more

Incident date: Jun 2, 2026

The contact owns a 2020 Chevrolet Blazer. The contact stated that while driving approximately 70 MPH, the message, "Steering Assist Reduced - Drive Carefully” was displayed. The contact stated that the A/C shut off and the windshield defroster failed after the message was displayed. The vehicle was taken to the dealer, and the contact was informed that the repair was not covered. The manufacture... Read more

Previous 1 2 3 4 5 ... 68 69 70 ... 3835 3836 Next

Vehicle Safety

Consumer Safety

Infrastructure

Public Health

Consumer Safety Complaints

What is a NHTSA consumer complaint?

How to interpret what you read

If you've experienced a defect

Read more from our blog