Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 191,761 complaints - component: ELECTRICAL SYSTEM
Incident date: Jun 22, 2026
When I am driving I will lose power and not be able to drive while I am in the middle of a road driving. And I have to turn my car completely off to let it start back up. The dealership doesn’t not seem to have any more suggestions or recommendations. I feel unsafe driving this vehicle. This keeps happening
Incident date: Dec 31, 2024
My vehicle has suffered catastrophic electrical failure due to water intrusion directly into the rear cargo compartment. This water ingress has destroyed vital electronic control modules that were designed and placed in low-lying, unsealed body cavities—an engineering layout heavily documented as a design vulnerability in the E70 chassis. My safety was put at risk as this happened on the highw... Read more
Incident date: Jul 26, 2025
Rear racetrack style taillight assembly had faulty gaskets when purchased, allowing for water intrusion of the taillight assembly, causing water damage to the electrical components in the light assembly and shorting the LED Lights.
Incident date: Jun 17, 2026
My 2026 Hyundai Ioniq 9 (Performance Calligraphy AWD), leased new in late April 2026 from Team Hyundai of Bend, OR, suffered an Integrated Charging Control Unit (ICCU) failure at approximately 1500 miles in late June 2026, roughly two months into ownership. The failure progressed over several days. First, at a ChargePoint Level 2 (AC) station, the vehicle repeatedly displayed "charging started" e... Read more
GMC
SIERRA 2500
(2021) - ELECTRICAL SYSTEM
Jun 26, 2026
Incident date: Dec 16, 2025
When I put the vehicle in park, the dash warning says it is not in park or shift to park. The components continue to work. I have taken it to the dealership and according to the service manger, this is a very common occurrence in these trucks. This seems to me that it would be a very serious safety issue if one assumes their vehicle is in park and it is actually not. The shift to park warning is... Read more
FOREST RIVER
CEDAR CREEK
(2025) - ELECTRICAL SYSTEM
Jun 26, 2026
Incident date: Nov 25, 2025
Riding the motorcycle in rush hour traffic, it completely lost all power in the fast lane. We had a semi right behind us that almost ran us over. We had to get to the side of the road with no power. We had it towed to the nearest Harley Davidson dealer. The drive belt chewed through the wiring harness with less than 150 miles on the motorcycle.
Incident date: Jun 25, 2026
The contact owns a 2025 Hyundai Tucson. The contact stated that while in reverse, several warning lights illuminated on the instrument panel, and the vehicle suddenly reversed without depressing the accelerator pedal and crashed into a light post. The air bags did not deploy. There were no injuries sustained. The contact sought medical attention after being overwhelmed by the experience. A Police ... Read more
Crash
1 injured
Incident date: May 23, 2026
I am reporting a severe, systemic, and undiagnosed electrical defect that compromises vehicle safety and control. The manufacturer’s authorized repair facilities and corporate Technical Assistance Center (TAC) have explicitly documented that their factory test plans are "inconclusive" and they cannot isolate the root cause of the failures. The primary symptom is the catastrophic failure of the c... Read more
BRIDGESTONE
DUELER AT
(9999) - ELECTRICAL SYSTEM
Jun 26, 2026
Incident date: Jun 1, 2026
My 2025 Ram 1500 has less than 500 miles and in the 4 days of ownership it has completely shut down twice when accelerating from a stopped position. In both incidents, the vehicle was stopped and became completely unresponsive when I attempted to accelerate, resulting in an unexpected loss of motive power. The vehicle is currently being retained by the Ram dealership. The dealership advised that R... Read more
Incident date: Jun 17, 2026
This winter a crack in the seal opened up on the driver's side wheel well. We were not aware of the crack. We noticed that the car was collecting water in the carpets down on the floor board. The water became increasingly worse over time down on the floor of the car. We tried looking for leaks and drying out the car with towels. We could not find the leaks. We tried to dry the car out as muc... Read more
Fire
Incident date: Jun 14, 2026
Infotainment Center
Incident date: Mar 18, 2026
The contact owns a 2020 Jaguar I -Pace. The contact received notification of NHTSA Campaign Number: 26V067000 (Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the vehicle was extremely hot while charging; occasionally reaching to 100-degree... Read more
Incident date: May 14, 2026
While driving my vehicle (2019 Ford F150), it suddenly came to a complete stop. The engine shut off and the steering wheel locked up. While in the middle of a roadway, I had to quickly throw my vehicle into park, turn it off and back on. At that point, it was running again and I was able to safely get it to a dealership where it was inspected for an issues. There were no warnings, alerts or messag... Read more
Incident date: Jun 25, 2026
The vehicle is at A&L Motors in Monroeville Pa. The vehicle has suffered a catastrophic, cascading electrical failure caused by a known manufacturing defect in the roof antenna seal. Rainwater entered the vehicle through the defective shark fin antenna seal and flooded the Telematics Control Unit(TCU). Because the TCU communicates directly with the main iDrive head unit via the vehicle's MOST/bus ... Read more
Incident date: Apr 1, 2026
I was driving eastbound in my 2012 Kia Sportage on I-82 just past Benton City MP97 at about 11AM on Monday June 22, 2026, when my engine knocked twice, the red check engine light came on, and I lost power. I pulled over off the road next to a concrete barrier that was beside a rock roadcut. My flashers would not operate, I put it into park, turned off the ignition and immediately noticed the smell... Read more
Fire
Incident date: Mar 16, 2026
Vehicle stalled while driving — unsafe loss of power. While driving at normal speed, the vehicle suddenly shut off without warning and the electrical system malfunctioned. I had to pull over and restart car. This created a dangerous situation and could have caused a collision. Prior to this incidenct, the vehicle had intermittent electrical issues during startup (flickering electronics). This... Read more
Incident date: May 6, 2026
The vehicle constantly and increasingly exhibits the symptoms described in RECALL CAMPAIGN 13V-044: REPAIR BATTERY POSITIVE CABLE, dated XXX , i.e., various electrical malfunctions, including flickering of the instrument cluster, and brief loss of engine power. However, VIN [XXX] is NOT included in this campaign. It appears that the next possibility, even though deemed "extremely isolated" by the... Read more
Incident date: Jun 26, 2026
While driving at highway speed, my 2025 GMC Sierra suddenly began slowing down without warning and lost propulsion. When I pressed the accelerator, there was no acceleration response. The vehicle felt like it was braking or dragging instead of accelerating, creating a serious crash risk in traffic. A warning message appeared instructing me to “Put in neutral and restart truck.” I followed the ... Read more
Incident date: Jun 26, 2026
While driving my 2021 Audi e-tron Sportback Prestige, the high-voltage battery warning light illuminated on the dashboard. At the same time, regenerative braking stopped functioning, resulting in reduced energy recovery and a noticeable decrease in driving range. Before taking the vehicle to an Audi dealership, I had the diagnostic trouble codes read by an independent repair shop. The technician ... Read more
Incident date: Jun 26, 2026
The car screens are delaminating and bubbling due to fault of the manufacturer. This is a widespread issue and causes safety issues due to the screen moving erratically while driving, messing with volume and function controls.
Incident date: Jun 26, 2026
I took my car to the dealership to complete the 04b recall. When I got my car back from this recall: 1. The car says driving in electric mode but it uses gas. 2. The car while driving on the highway will hesitate for a split second.. very dangerous. 3. When going on a small hill(example: bridge on turnpike over griffon road) will all of a sudden hesitates and will not get any more power. 4. Multip... Read more
Incident date: Jun 25, 2026
The contact owns a 2020 Jaguar I-Pace. The contact received notification of NHTSA Campaign Number: 26V067000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was taken to the dealer, and an interim repair was performed on the battery software to ... Read more
Incident date: May 17, 2026
My 2025 Honda Odyssey has experienced an intermittent failure of the Auto Idle Stop system on four separate occasions. While stopped at a traffic light, the Auto Idle Stop system shuts the engine off as designed. When I release the brake pedal to proceed after the light turns green, the engine fails to restart automatically. Instead, the dashboard lights illuminate and flash, and the vehicle displ... Read more
Incident date: Feb 5, 2026
Rear passenger door latch failure on my brand-new 2027 Kia Telluride Hybrid. The vehicle has had this issue since the moment we drove it off the lot. The rear door opens, but the latch mechanism does not properly reset or disengage, so the door will not close and securely latch. This is a serious safety defect, not a minor inconvenience. A rear passenger door that cannot reliably close and stay la... Read more
Incident date: Mar 20, 2026
My 2022 Honda Accord Sport screen / navigation is malfunctioning / failing and it is available for inspection. This is a MAJOR SAFETY issue because unless the screen is in Anti-Theft mode (after a reset) which locks all functions, the screen will start glitching / ghost-tapping to where the screen nonstop beeps and flashes from feature to feature without any ability to stop it or even tap the scre... Read more
Incident date: Jun 24, 2026
The backup camera does not work 9 out of 10 times. Sometimes the screen is a blank blue, purple, or black screen. Sometimes its a frozen picture and Sometimes it flickers like a broken tv. Has been happening for a couple month now. Have not had it looked at yet because of costs involved with going to a dealer.
Incident date: Oct 13, 2025
In the past year, I have already had to replace the bulb for the "daytime running light" on the front passenger side of my Renegade. Now, the light has just popped back onto my dashboard for the 3rd time stating that the light is out again for the 3rd time in a year. I have also noticed several other Renegades in my area driving with the same exact light out on their vehicle as well. The first 2 t... Read more
Incident date: May 12, 2025
Problem 1: I got the car 2 years ago, and it keeps telling me to "Shift to Park" even though its in park. That's been happening for the whole time I've had it. It does throw a code for it on the scanner machine. I have to shift it back and forth sometimes 3 times and sometimes 17 times. It just keeps beeping over and over and won't shut off. I am having a mechanic look at it Tuesday but hoping it ... Read more
Incident date: Oct 11, 2024
The electrical system went out while I was driving and gave me the error ""Ignition switch off, safely stop the vehicle". I was able to pull over without an incident and it has not come up again since I've turned the vehicle back on, but I am concerned about this happening again and further impacting the safety of myself and other if it were to impact other systems. This seems to be a common probl... Read more
Incident date: Jun 6, 2026
The vehicle stalled at a traffic light and would not go into park or shut down to restart for about a minute. There were no warning signs or warning lights. It is a safety issue due to this potentially happening in the middle of an intersection while waiting to turn. The vehicle is being taken to the dealership on Wednesday, July 1st.
Incident date: Jun 26, 2026
Recurring incident after completion of Jeep recall software update 68C intended to address fire hazard associated with the vehicle's hybrid battery. Since that update, when driving in standard Electric mode, the vehicle experiences a sudden loss of power, hesitation, and a physical 'bogging down'. Following this, the vehicle abruptly surges into combustion engine mode, causing a sudden and unpred... Read more
Incident date: Apr 15, 2026
The contact owns a 2025 Hyundai Santa Fe. The contact received notifications of NHTSA Campaign Number: 26V218000 (Seat Belts) and 25V659000 (Electrical System); however, the parts to do the recall repairs were not yet available. The local dealer was contacted; however, the recall repairs were denied due to a lack of maintenance records with an authorized Hyundai Dealer. The contact stated that the... Read more
Incident date: May 26, 2026
My breaks stopped working! Car was in drive and my foot was on the break and the break did not function and drove forward. I was able to stop this before hitting anything and turned the car on, but this could have been catastrophic as I was driving to work at the hospital.
HONDA
CR-V HYBRID
(2023) - ELECTRICAL SYSTEM
Jun 26, 2026
Incident date: Jun 26, 2026
The 2025 Audi Q5 has a systemic problem with its Multi Meidia and driver assist features, such as cruise control, side mirrors, back up camera, directional maps, etc, which malfunction at inopportune times causing major distraction while driving. Audi has been aware of the problem since 2025 and had a partial patch available in 2025, but did not inform drivers nor make it available unless request... Read more
HONDA
CR-V HYBRID
(2023) - ELECTRICAL SYSTEM
Jun 26, 2026
Incident date: Jun 26, 2026
After the 68C recall software update upon getting my Jeep back I can no longer drive in the electric mode without the Jeep surging into and out of the gas mode at slow speeds or fast speeds. My jeep does hesitate or bogs down prior to engaging the gas mode.
Incident date: Jun 9, 2026
No air coming from cabin, upon further inspection found melted multifuse with melting terminal pin area in fuse box. No prior signs of warning, leaving vehicle without operable air condition for high temperatures.
Incident date: Jun 25, 2026
On May 19th 2026 around noon time, while we (me and my wife passenger) were driving my 2022 Subaru Outback Touring (2.5L, non-turbo) in active congested traffic on our way to airport, the engine shut off as expected by the Auto Start-Stop system when I came to a stop. When I released the brake pedal to proceed, the engine failed to automatically restart. The vehicle became immobilized in a live tr... Read more
Incident date: Jun 19, 2026
The contact owns a 2024 Land Rover Range Rover Sport. The contact received notification of NHTSA Campaign Number: 26V248000 (ELECTRICAL SYSTEM); however, the part to do the recall repair was unavailable. The local dealer was contacted and confirmed that the part was not yet available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the re... Read more
Incident date: Jun 26, 2026
2025 Acura MDX will turn off with the auto on/off feature at red light but has had issue several times with turning back on. The car turns completely off and have to push start button to turn back on. On one occasion the same issue happened but would not immediately start with the push start again.
Incident date: Jun 19, 2026
Component/System: Integrated Control Module (ICM) CPU — software defect identified under NHTSA Recall 25V-785 (Honda Recall TN2). The vehicle is available for inspection upon request. Safety Risk: While driving on a California highway, I attempted to accelerate to pass another vehicle and the car failed to accelerate normally — it did not respond with expected drive power. This is consistent w... Read more
Incident date: Jun 23, 2026
Sheehy Toyota of Laurel sold me a vehicle that was on a stop sale for a serious defect recall. The dealership sold the car to me the same day the stop sale was lifted WITHOUT addressing the recall, and lied about them fixing it before it was purchased.
Incident date: Jun 25, 2026
Since the 68C recall from Jeep, my vehicle has not been functioning properly. The 68C recall was issued because the high-voltage battery cells have a defect that causes them to short-circuit and catch fire. To avoid replacing hundreds of thousands of expensive batteries all at once, Jeep implemented a "fix" via a software flash. The new software "fix" heavily restricts how much power can be drawn ... Read more
Incident date: Apr 23, 2026
I have a 2024 Jeep Wrangler 4xe plug in hybrid. When I first got the vehicle I could drive in the electric mode without kicking over to the gasoline mode. The manufacturer issued a recall for the battery due to fire danger. I had an update 68c performed by the dealer to address the recall issue. Upon getting my Jeep back I can no longer drive in the electric mode without the Jeep surging into and ... Read more
Incident date: Jun 2, 2026
Onstar module stopped working for no reason.
Incident date: Jun 24, 2026
While my wife was driving our 2021 Jeep Grand Cherokee on [XXX] northbound in NY on the way with our children to school, she experienced a loss of steering as the wheel became almost impossible to turn. At the same time, the power steering light came on. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Incident date: Jun 22, 2026
I have a problem with parking, the warning comes on,”Shift Into Park” knowing that I’m in park, so it’s not registering. Have to move the shifter a couple of times before it comes off. My check engine light stays on and then comes off a week or two later and then comes back on and no code comes up, so I’ll clear it or let it clear itself.
Incident date: Mar 23, 2026
While driving my 2026 Tesla Model Y in June 2026, the vehicle suddenly applied steering input on its own and began swerving left and right even though there were no obstacles in the road. I was driving on a straight section of roadway, centered in my lane, when the steering wheel started moving by itself as if the lane keeping system and steering were confused. I had to fight the wheel in both dir... Read more
Incident date: Jun 24, 2026
ABS Module failure. Replaced ABS module with brand new Mopar replacement. ABS module still will not communicate with system. No traction control, cruise control, multiple lights in dash.
Incident date: Jun 17, 2026
There are 13 alerts showing on the instrument panel for various systems not functioning, along with accompanying yellow dash lights such as tire pressure, ABS, brake system, traction control, ACC, and LKAS. Systems not available include, ABS system, Adaptive Cruise Control, Road Departure Mitigation, Auto High-Beam, TPMS, Electric Power Steering, plus several others. These alerts first started Jan... Read more
Incident date: Apr 9, 2025
On Monday, the 22nd of June, I returned to my vehicle after work with all windows rolled down, and appeared to have been searched? Nobody was harmed nor was there any property damage. Just visible signs of a security breach and could still be compromised.