Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 191,761 complaints - component: ELECTRICAL SYSTEM
JEEP
GRAND CHEROKEE
(2019) - ELECTRICAL SYSTEM
Jul 23, 2026
Incident date: May 5, 2026
Our 2025 Honda Odyssey has repeatedly shut off or failed to restart while stopped. This has occurred approximately 10 times. The vehicle was previously taken to an authorized Honda dealership for this issue. The dealership diagnosed the battery as the cause and replaced it, but the same problem continued afterward. The two most recent incidents occurred on 7/21. During one incident, we were stopp... Read more
Incident date: Jul 4, 2026
My car WILL not register that it is in park even though the dash says it’s in P and my gear shift is pushed all the way up in the park gear. It has taken hours some days for it to finally acknowledge that it is indeed in the park gear. I do NOT have time for that! And if it gets to the point where I have a dead battery because I didn’t “shift to park”, Chevrolet WILL be paying for it. This... Read more
Incident date: Jul 23, 2026
This is a follow up of NHTSA case# 1840444. Complaint Description: Vehicle exhibited active CAN-bus communication timeout code DTC C1642 targeting the Hydraulic Electronic Control Unit (HECU). Following the official technical safety guidelines established under NHTSA Campaign 20V519000 (Kia SC197), an isolated parasitic current d... Read more
Incident date: Jun 26, 2025
The ICCU malfunctioned. Safety impaired because it likely impacted the ADAS, which concurrently failed. Yes, the problem has been inspected and confirmed by a dealer.
Incident date: Jul 21, 2026
The instrument cluster in my 2021 Mazda CX-3 failed at approximately 50,000 miles. While driving, the vehicle displayed multiple warning lights, including Dynamic Stability Control (DSC), Smart City Brake Support (SCBS), traction control, and front camera/safety system warnings. These safety systems became unavailable due to the instrument cluster failure. An authorized Mazda dealership inspected... Read more
Incident date: Jul 23, 2026
My 2018 dodge ram has an open recall since December 2024. There are no parts/no fix. My truck has been dinging and pinging with the break light/traction light/engine light/ABS light since 6 months after I got it. ALL of these things are related to the open recall. VIN [XXX]. Manufacturer Recall Number C4B, NHTSA Recall Number24V-896. "The loss of ABS/ESC/Traction control may cause a vehicle crash... Read more
Incident date: Jul 2, 2026
At approximately 159,000 miles, my vehicle exhibited multiple dashboard warning lights simultaneously including ABS, VSA, EPS, TPMS, brake, ACC, CMBS, and RDM warnings along with engine misfire codes. Borescope inspection confirmed coolant intrusion into cylinder 1. Cylinders 2, 3, and 4 were dry. Diagnosis confirmed head gasket failure consistent with the known design defect in the 1.5L turbochar... Read more
Incident date: Jul 7, 2026
The contact owns a 2010 Chevrolet Malibu. The contact stated that after driving for 5 miles, the vehicle went into LIMP Mode, with the message "Service Traction" displayed. The contact stated that the vehicle operated as intended after cooling down; however, the failure recurred after driving 5 miles. The vehicle was taken to the dealer, where it was diagnosed with high resistance in the BCM harne... Read more
Incident date: Feb 1, 2026
I had two very serious incidents. July 8th: Horn just started blaring unprompted. Locking/unlocking doors, turning motor on, disconnecting battery did nothing to stop it. I was trying everything and as I was trying to find the correct fuse to disable (it wasn't labeled), the horn burned out and started smoldering. If the car was not in my driveway AND I wasn't home, I believe a fire would have s... Read more
Fire
Incident date: Jun 15, 2026
The contact owns a 2022 Mercedes-Benz EQB350 4MATIC. The contact received notification of NHTSA Campaign Number: 26V073000 (Electrical System). The contact stated that while the vehicle was parked, the vehicle failed to start for approximately five minutes. The contact stated that while driving at an undisclosed speed, the battery was at 80 percent and then fell to 50 percent extremely quickly. Wh... Read more
Incident date: Jun 17, 2026
The contact owned a 2019 BMW 330I. The contact stated that while the vehicle was parked at the residence in the driveway, there was an abnormal cracking sound coming from outside the residence. The contact checked and became aware that the vehicle was on fire. The vehicle was unoccupied at the time. The contact stated that the residential camera showed that the fire had started by the front driver... Read more
Fire
Incident date: Jul 23, 2026
With increasing frequency, at seemingly any condition or speed, a cluster of dashboard warnings, including power steering EPS, ABS, tire pressure TPMS, and others, flash on and stay on. Shortly after, the warnings appear power steering assist fails completely. This leads to uneasy and potentially dangerous circumstances as the car becomes minimally controllable as the physical effort required to m... Read more
Incident date: Jul 4, 2026
The wireless charging system in the car makes my battery in my phone very hot. It is located in the center console area. This could cause a fire. I know I am not the only person to have this issue, as I have read it many times in forums on the car. There needs to be some external cooling of some sort of design change.
Incident date: Oct 10, 2025
At the end of March 2026, the hybrid battery was replaced due to a recall by the dealership. After this, several software updates done, including the BCM, per technician's notes. In May 2026, my vehicle was found bricked in my driveway, unable to jump start, giving warnings regarding the dual charging system. After being towed to the dealership, they found my 12v battery was dead and stated that i... Read more
TOYOTA
HIGHLANDER
(2020) - ELECTRICAL SYSTEM
Jul 23, 2026
Incident date: Jun 27, 2026
Finally got car back from previous repairs and it was making a loud groaning noise all the time. Took it back to dealership and they said they had to repair the rack and pinion system and the gears were shredded. Employee says they now have another niro with the same problem as my original symptoms when transmission was replaced twice. Car has consistently had problems with the RPMs being incredib... Read more
Incident date: Aug 23, 2025
My Jeep caught on fire in the area of the power lift gate control module . A fire department report was filed.
JEEP
GRAND CHEROKEE
(2023) - ELECTRICAL SYSTEM
Jul 23, 2026
Incident date: Mar 23, 2026
2025 Chevy Equinox EV — Telematics Module Failure & Lemon Law Buyback. Brought vehicle in for a total telematics module failure (screen dark / communication dead). The safety comminication system did not work. The vehicle sat at the dealership for 40 days on backorder with no permanent fix or ETA. GM refused to guarantee or warrant the replacement module in writing, leaving me no choice but to f... Read more
Incident date: Jun 1, 2026
ALTERNATOR FAILURE: My family and I were moving to [XXX] from [XXX]. A few hours into the drive, the vehicle battery light came on. It was intermittent though. It would be on for a little while 10-15 mins and then shut off and then repeat this process. I stopped at an Autozone and they tested the battery and it was showing a charge of 7%. I could not afford to get stranded somewhere so I went a... Read more
Incident date: Jun 1, 2026
The TIPMs system has been recalled in multiple vehicles and has causes a fuel pump relay failure and numerous other electrical issues . Chryslers recall has yet to include this year make and model despite the fact the identical part is used in the recalled vehicles. Chrysler is picking and choosing which vehicles this recall applies to and it’s putting families at risk of the TIPM failing and l... Read more
Incident date: May 15, 2026
The engine dies out then on then out during any speed. Will not accelerate, Will not start. Dies out on the interstate and in town. Each repair by the dealer has not fixed my truck. I see Ford has recalled this model of F150’s but not mine. It needs to be.
Incident date: Jul 23, 2026
The vehicle developed an intermittent but potentially dangerous engine control malfunction. After the engine reached normal operating temperature, the engine speed (RPM) would repeatedly surge while the vehicle was stopped in Park and Neutral, fluctuating from approximately 1,000 RPM to over 3,000 RPM without any throttle input from the driver. The condition occurred with the air conditioning turn... Read more
Incident date: Apr 8, 2024
I parked my 22 Subaru Outback in my enclosed garage about 11:00 AM. I was in and out of the garage at least five times between 11:00 AM and 6:00 PM and in a room next to the garage the rest of the time. At 6:00 PM I went into my backyard. Upon returning inside the house about 7:30 PM I heard the car running in the garage. The car had remotely started sometime between 6:00-7:30.The keys had been ha... Read more
Incident date: Jul 13, 2026
The KARR system has vulnerability that will make Honda cars at higher risk to theft. This system is installed by the Honda dealership before purchase and the KARR systems does not allow uninstallation nor reimbursement. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Incident date: Jul 22, 2026
The contact owns a 2024 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 25V710000 (Electrical System). The contact stated that on two occasions, while stopped at a light and attempting to accelerate, the vehicle stalled. The vehicle was restarted. The contact stated that on a third occasion while driving, and slowing down to exit the highway, the vehicle stalled. The veh... Read more
Incident date: Jul 22, 2026
The contact owns a 2025 Ram 1500. The contact stated that while attempting to start the vehicle, the vehicle failed to start as intended. The contact became aware that the check engine warning light was illuminated. The contact stated that the vehicle failed to start while using the key fob. The contact manually restarted the vehicle. The vehicle was taken to the dealer, where the failure was diag... Read more
Incident date: Jul 2, 2026
In troubleshooting a power failure in the slide and leveling hydraulic system in this Class A RV, an electrical issue was discovered with the main powerline being frayed and corroded due to its placement next to the gas tank. It appears the power line may have been arching against the fuel tank. This seems like a very dangerous situation and should be reviewed. No incidents happened due to the dis... Read more
Incident date: Jun 15, 2026
My 2025 Honda Oddessy with only about 31,000 has stalled in the last 2-3 months about 5 times at stop signs/stop lights. It throws itself in park and doesn't recognize that I'm pushing any buttons. On the dash it only says "press the brake" which I am doing. I called Victory City Honda in Michigan City, IN [XXX]) and arranged a diagnostics check on XXX. They said it wasn't throwing codes and didn'... Read more
Incident date: Jul 23, 2026
The car shuts off at random times during me driving . Its like the car locks up steering and shuts completely down . Have to pull over and give the car time . And it shuts back on in and drives with poor accelerate after each issuse. The car is now shaking and making popping sounds while driving .
Incident date: Jan 15, 2026
See attached document for complaint.
JEEP
GRAND CHEROKEE L
(2025) - ELECTRICAL SYSTEM
Jul 23, 2026
Incident date: Apr 1, 2025
The contact owns a 2012 Chevrolet Camaro. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that the engine seized with several unknown warning lights illuminated. The vehicle was taken to several dealers several times. The alternator and the engine fuse were replaced, and a ... Read more
TIFFIN
ALLEGRO OPEN ROAD
(2022) - ELECTRICAL SYSTEM
Jul 23, 2026
Incident date: Jul 21, 2026
The contact owns a 2011 Ford F-150. The contact stated that upon starting the vehicle or while driving at various speeds, the instrument panel intermittently went blank. The contact used an OBD machine to retrieve a fault code related to the Output Shaft Speed (OSS) sensor. The contact was informed that the OSS sensor needed to be replaced. The dealer was notified of the failure but provided no as... Read more
Incident date: Jul 2, 2026
The contact owns a 2023 Land Rover Range Rover Velar. The contact received notification of NHTSA Campaign Number: 26V248000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that upon coming to a stop on several occasions, the vehicle cycled between revving and stalling, and the vehicle then resumed normal operation independently. There was no... Read more
Incident date: Jun 29, 2026
When we are idling (at a red light), the engine will suddenly stop. We believe this is the feature of the start-stop system used to save gasoline. We will then have to completely restart the car as the car has been turned off. This creates a huge safety hazard at intersections. We have asked Honda about it twice now and currently replacing the starter. Our car is a little over 3 years ago with abo... Read more
FOREST RIVER
SABRE
(2026) - ELECTRICAL SYSTEM
Jul 23, 2026
Incident date: Jul 22, 2026
My vehicle is experiencing a severe safety hazard where the emergency braking system suddenly slams on the brakes while driving in traffic, pulling into traffic, or backing up. When this happens, the car unexpectedly shuts off, and no warning lights or error messages appear on the dashboard. This has almost caused an accident multiple times, making the vehicle incredibly dangerous to drive. I prev... Read more
VOLKSWAGEN
TIGUAN
(2025) - ELECTRICAL SYSTEM
Jul 23, 2026
Incident date: Jun 7, 2026
The power door lock system intermittently malfunctions. During the initial failure, the passenger rear door lock seized in the unlocked position and could not be manually operated. The vehicle was taken to an authorized Nissan dealership, where all three passenger door lock actuators were replaced. Following the repair, the seized lock condition was resolved; however, the underlying malfunction co... Read more
Incident date: Jul 2, 2026
Vehicle Information I am reporting multiple persistent safety-related defects in my 2025 Mazda CX-70 that began immediately after purchase and continue despite repeated service visits, software updates (including MSP66 on July 9, 2026), and good-faith repair attempts. These defects substantially impair the vehicle’s safety, drivability, reliability, and security. • Warning Lights & Phantom B... Read more
Incident date: May 29, 2026
My 2020 Land Rover Defender 48V Mild Hybrid Electric Vehicle (MHEV) experienced a check engine light and hybrid electrical failure. Diagnostics by an authorized Jaguar Land Rover dealer confirmed code P0A1F-96 (Battery Energy Control Module / BECM internal component failure). This failure relates directly to an active, global safety recall issued by JLR (NHTSA Campaign 26V248 / JLR Recall D126)... Read more
Incident date: Jul 19, 2026
The contact owns a 2022 Ford F-150. The contact received notification of NHTSA Campaign Number: 26V104000 (Electrical System, Exterior Lighting); however, the part to do the recall repair was not yet available. The contact stated upon starting the vehicle, the message " Trailer Brake Module Failure" was displayed. The vehicle was taken to the dealer, where it was diagnosed and determined that the ... Read more
Incident date: Jul 12, 2026
The contact owns a 2021 Land Rover Range Rover Velar. The contact received notification of NHTSA Campaign Number: 26V248000 (Electrical System). The local dealer was contacted, but the vehicle was not diagnosed or repaired due to parts not being available. The manufacturer was notified of the issue. The contact had not experienced a failure.
GOODYEAR
WRANGLER TRAILRUNNER AT
(9999) - ELECTRICAL SYSTEM
Jul 23, 2026
Incident date: Jul 21, 2026
See attached document for complaint.
Incident date: May 18, 2026
The car itself should not be sold considering the number of complaints about the transmission issues. I’ve only had the car a month and Its started to stall and jerks when in acceleration. The gears started to not shift properly and the car would not go over 20 miles without jerking. I took the car back to the lot to get it fixed and then it stopped, was driving back smoothly. The car shop said ... Read more
Incident date: Jul 22, 2026
3/4 doors will not lock/unlock using fob, or the door controllers. This increases risk of theft, car jacking, and safety as the locks do not engage while driving. Very dangerous. Windows do not roll up/down, which when paired with the doors needing to be locked/unlocked manually can cause one to become trapped, especially with passengers. Dealership charged me $200 to tell me that the locks is wer... Read more
Incident date: Jul 10, 2026
There is a serious malfunction between the hybrid and electric systems. The engine is making a loud noise, and neither the hybrid nor electric mode functions properly. In addition, the fuel and oil refresh warning remains on, even after refueling. These issues are ongoing and substantially impair the use, value, and safety of the vehicle.On January 2, 2026, and march 8 my Jeep Grand Cherokee 4xe s... Read more
Incident date: Jan 10, 2026
The first time the collision warning lights and sounds came on when I was parked but had my engine on in the morning of 7/21/2026. The second time was when I was merging on a busy highway with cars going 65+mph... There were no cars around me, but the collision warning said crash, the sounds came on, and my brakes went into effect. I pulled off the road, and now I am terrified to drive my car. I c... Read more
Incident date: Jul 21, 2026
Vehicle is an active fire hazard subject to the high-voltage battery recall (NHTSA 24V-718). The manufacturer's safety instructions require me to stop charging the vehicle and park it away from homes and structures. Because I am currently leasing this vehicle from Chrysler Capital and have no alternate transportation, I am forced to drive an active fire risk for daily transit. The local Jeep deale... Read more
Incident date: Jul 15, 2026
When driving on wet roads, water from the right side rear wheels sprays up into a metal battery compartment holding both the chassis and house batteries. This compartment has three large drain holes in the floor of the compartment and, there is nothing underneath those holes to prevent rain water from being thrown into the compartment. The water in the compartment is causing premature rusting, whi... Read more
Incident date: Dec 22, 2025
On 07/10/2026 at approximately 1:10 a.m., the parked and unoccupied vehicle caught fire while turned off. The vehicle had not been driven for several hours. A neighbor was awakened by the horn/alarm and popping noises, observed fire near the passenger-side cab/engine area, and called 911. The fire rapidly spread throughout the cab, engine compartment, rocker-panel areas, wheel wells, and truck bed... Read more
Fire
JEEP
GRAND CHEROKEE
(2024) - ELECTRICAL SYSTEM
Jul 23, 2026
Incident date: Feb 17, 2025
The digital instrument cluster will at random times go dark while driving. Took car to the dealership and they say there is no recall or service bulletin. This has happened so many times and i lose speedometer, fuel level and all other critical information all while driving. This is a safety issue and should be something done to resolve this as its dangerous.
JEEP
GRAND CHEROKEE
(2024) - ELECTRICAL SYSTEM
Jul 23, 2026
Incident date: Feb 17, 2025
My kids and I went into a football game and when we came out I used the key fob to unlock the doors but the vehicle didn’t recognize my key fob when I tried to start it. There were no lights or warnings leading up to this incident. The dash didn’t say anything besides “remove key from ignition”. We were stranded for 5 hours before I had to have it towed. It cost roughly $2000 to have it re... Read more
Incident date: Jul 21, 2026
With my 2024 Hyundai Santa Fe SEL, at Cold start the coolant gage on the digital cluster always shows 2-3 bars on the gauge and once the vehicle is put into drive (at least 30-45 seconds start up), the coolant gauze immediately increases in temperature reading without full drive (15 feet after gear placed in Drive). This may be improperly reading the coolant temperature and the OEM thermostat may ... Read more