Consumer Safety Complaints

Incident date: Oct 2, 2025

I am reporting a defect involving my **2025 Buick Encore GX AWD manufactured by General Motors. Within two days of purchasing the vehicle, the dashboard displayed the warning message “Service Charging System – Vehicle May Stall.” I contacted the dealership on the third day of ownership and was instructed to bring the vehicle in for service. Since that time the vehicle has required multiple r... Read more

Incident date: Mar 11, 2026

The vehicle will shut down while in gear and driving at lower speeds. Happens at least 2-3 times per day for last 3 weeks

Incident date: Mar 11, 2026

Headlights cut out when it says low beam out and both headlights are new and work fine until it decides it doesn’t. Transmission is faulty in these cars.

Incident date: Dec 9, 2025

See attached document for complaint. I purchased a certified pre-owned Nissan Leaf SV Plus on [XXX] specifically for the larger battery capacity and the ability to use a DC fast charger, as this would allow me to drive my electric vehicle wherever I needed to go, including regular trips to Seattle from Mount Vernon. I was notified by Nissan in September 2024 that, due to the possibility that the ... Read more

Incident date: Oct 10, 2025

You can smell something getting hot the gauges jump everywhere and the 12 volt outlet constantly flashes red or orange. The screen goes out for long periods of time and the transmission shifts down so hard and then misses gears shifting up causing the person driving to lose momentum. I can not believe this truck has not been recalled yet. It’s been at the dealers shop 20 times for electrical iss... Read more

Incident date: Mar 10, 2026

The vehicle has turned off twice while driving. Endangering the safety of everyone in the vehicle

Incident date: Nov 10, 2025

The contact owns a 2021 BMW X3. The contact received notification of NHTSA Campaign Number: 25V636000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted several times about the recall and confirmed that parts were not yet available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of ti... Read more

Incident date: Mar 3, 2026

The charge port latch failed to release the mobile connector (consistent with TSB SB-18-44-002) I had to call Tesla customer service for manual release instructions, which was very difficult to get through to (unclear through the Tesla App) After manual release, the mobile connector was damaged since it got stuck during a rainstorm. Tesla replaced the entire charging port for ~$1,000 without first... Read more

Incident date: Feb 19, 2026

My car will not charge at my home power charger or any L1 or L2 AC based power system. It will only charge at higher price fast DC chargers which are limited and not at my house. This is apparently a commonly known flaw with this vehicle that has not been addressed and I am now waiting more than 20 days for a replacement part to be ready.

Incident date: Dec 22, 2025

The ICCU unit failed, making this electric vehicle unchargeable and therefore undriveable. This is the second time this has happened on this vehicle and the wait for the part was 8 plus weeks. This is a nationwide issue.

Incident date: Jan 11, 2026

The contact owns a 2017 Honda Pilot. The contact stated that while driving at an undisclosed speed, several unknown warning lights were illuminated. The vehicle was pending an appointment with the dealer. The contact used a handheld scanner and retrieved seventeen different undisclosed diagnostic trouble codes. The contact stated that the warning lights were intermittently illuminated. The manufac... Read more

Incident date: Feb 2, 2026

Everytime I try to turn my wheel it’ll get stiff and the notification will pop up saying “electric power steering system” but then it’ll go back to normal and when I start the car it sounds like it doesn’t want to start at all and like the cords are trying to connect because they start making a ticking sound. I’ve had issues with electrical before to where the airbags and lane assist h... Read more

Incident date: Dec 5, 2025

The contact owns a 2014 Mercedes-Benz C250. The contact stated that the vehicle was difficult to start. Additionally, the steering wheel was difficult to turn to the left or the right. The vehicle was eventually started and driven to a dealer; however, after the vehicle was parked and turned off, the contact attempted to restart the vehicle; however, the vehicle failed to restart. The dealer repla... Read more

Incident date: Aug 5, 2025

On August 15, 2025, I was backing my vehicle when the rear view camera screen went blank, providing no image of what was behind me. With no warning and no image, I collided with a rock and landscape, causing damage to the rear of my vehicle. At the time of this incident, my vehicle had an open, unrepaired safety defect under Safety Recall 25TA13, which specifically addresses the condition that th... Read more

Crash

Incident date: Mar 1, 2026

My 2023 Hyundai Ioniq 5 suddenly malfunctioned on Sunday, March 1, 2026. The vehicle abruptly lost power, would not accelerate beyond 25 miles per hour, and then completely died within minutes. This left me stranded on the roadside off the highway, and the car had to be towed to the dealership. It has now been over 10 days, and I have not received any updates regarding the repair timeline, or next... Read more

Incident date: Mar 6, 2026

I am reporting a serious safety issue with my 2021 Ford F-150. This truck has already been subject to multiple recalls, yet the problems have continued. On several occasions while driving, the truck has suddenly shut off without warning, causing a complete loss of power while the vehicle is in motion. This has happened while my family and I were in the vehicle and has nearly resulted in a serious ... Read more

Incident date: Feb 27, 2026

While driving our 2025 Jeep Wagoneer S EV, the electronic parking brake engages without driver input while the vehicle is in motion. The vehicle suddenly decelerates as if the parking brake has been applied. This occurs without any action from the driver and cannot be manually released. This is extremely dangerous because the parking brake is designed to be used when the vehicle is stationary. W... Read more

Incident date: Jun 11, 2025

The following warning lights: adaptive cruise control problem, lane keeping assist, collision mitigation system, road departure mitigation problem, auto high beam problem

Incident date: Nov 19, 2025

In November 2025, after charging car overnight, backed out of driveway and began to drive. Within 100 feet, received red error message and tone: “Stop vehicle and check power supply”. Stopped the vehicle and got it towed to Kia dealer, who confirmed that the ICCU had failed, despite the car having received the software patch purporting to fix the problem. The ICCU was replaced under warranty ... Read more

Incident date: Mar 6, 2026

I own a 2019 Honda Odyssey with approximately 100,000 miles. The power tailgate began malfunctioning suddenly. The rear hatch repeatedly unlatches and beeps as if it is opening even while the vehicle is in motion. After inspection, the dealership stated the tailgate control module failed due to water intrusion into the rear hatch area. I was told this is a known issue affecting multiple model yea... Read more

Incident date: Mar 11, 2026

Started driving, engine light comes on and it shows error code “start/stop error” Car won’t go past 30pmh.

Incident date: Jan 30, 2026

The recall for the loss of signal from the tone ring in recall 66A was supposed to allow the vehicle to use the signal from the camshaft positioning sensor. This recall was completed on my truck but the loss of signal from a bad tone ring has resulted in the same condition as the original recall which is inoperability of the vehicle. This still poses a safety threat as the recall did not correct... Read more

Incident date: Feb 2, 2026

My 2019 BMW X3 (G01 chassis) displays a persistent "Emergency Call System Malfunction" warning on the instrument cluster that cannot be dismissed or reset by the owner. The warning appears every time the vehicle is started and remains on the dashboard throughout operation. This is a known defect caused by failure of the Telematics Communication Box (TCB) module, which is commonly triggered by wat... Read more

Incident date: Sep 6, 2025

I am submitting this complaint regarding a Jeep Grand Cherokee 4xe that has been subject to multiple safety recalls involving the high-voltage battery system and a risk of fire or explosion.The manufacturer, Stellantis, issued safety instructions advising owners not to charge the vehicle and not to park the vehicle in garages or near structures or other vehicles due to the potential fire risk. It ... Read more

Incident date: Dec 23, 2025

This is regarding recalls for my 2024 Toyota Grand Highlander Hybrid Platinum Max. The vehicle has been in the possession of Koons Tysons Toyota since December 23, 2025 (80 days as of 3/11/26), for repair of Safety Recall #25TA13 and #25TB13 NHTSA 25V744) involving the Panoramic View Monitor System/Parking Assist ECU. The dealership has explicitly informed me that the vehicle is unsafe to operate... Read more

Incident date: Mar 11, 2026

The contact owns a 2024 Jeep Wrangler 4XE. The contact received notifications of NHTSA Campaign Numbers: 25V710000 (Electrical System) and 25V766000 (Engine); however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall... Read more

Incident date: Mar 6, 2026

A warning came up on the dashboard to “Check electric vehicle system”. 12v battery light also on. Vehicle went into limp mode and drove at 45 mph max for a period of time, then dropped to 27 mph max. Inspections at Ziegler Kia in Holland, MI, found the ICCU was faulty and needs to be replaced. This vehicle has already had the ICCU recall applied, yet ICCU has failed again.

Incident date: Feb 18, 2026

The contact owns a 2019 Chevrolet Traverse. The contact stated while attempting to turn off the vehicle, the Auto START/STOP system failed to turn off as intended. The contact stated that the engine was running. The message "STAND/PARK" was displayed on the instrument panel, and the warning lights were illuminated. The vehicle was taken to the dealer where it was diagnosed. The contact was unaware... Read more

Incident date: Oct 1, 2025

Hello, I recently submitted a safety complaint regarding my 2017 Ford Flex. The complaint number is XXX. I would like to add additional information that I forgot to include in the original report. The vehicle’s power liftgate has intermittently opened on its own while the vehicle was parked. There have been occasions where I came outside and found the liftgate open overnight in my driveway. T... Read more

Incident date: Aug 1, 2025

I purchased a vehicle from Banter Auto here in Wichita, Kansas. I reviewed the Carfax beforehand and nothing stood out that scared me so I signed off and purchased the vehicle. I have had nothing but problems since buying which was 7 months ago and have spent $9000 on repairs. I’ve been told by several mechanics the last 5 times I’ve been in and out of mechanic shops it’s evident my car sat ... Read more

Incident date: Feb 10, 2026

When I'm driving on the freeway. I could be on flatland and it will stall, I could be going down a hill and it stalls, I could be on a regular road, turning a corner, hitting a bump. And it stalls when I'm on the freeway, I have to get over very scary happens all the time when It happens I coast, I put it into park, i turn it off, and it restarts immediately every time. This is constantly happeni... Read more

Incident date: Jan 15, 2025

My 2017 Ford Flex has an open safety recall for the rearview camera system (Ford Recall 25S49 / NHTSA Recall 25V695). The recall states the camera may display a blank image or show the message “Camera Unavailable” when the vehicle is placed in reverse. My vehicle is actively experiencing this exact failure. The screen frequently displays “Camera Unavailable,” preventing the rearview camer... Read more

Incident date: Mar 9, 2026

The gauge cluster quit working, I have no way of knowing my speed or how much fuel is in the vehicle. Feel like this is a safety issue with not being able to see the speedometer.

Incident date: Aug 26, 2025

The camera visibility systems on this vehicle become extremely dark and largely unusable at night. This affects multiple cameras, including the rear backup camera, which is the most problematic. In low-light conditions, the display does not provide a usable image of the area around or behind the vehicle. When reversing at night, the rear camera image becomes so dark that pedestrians, obstacles, o... Read more

Incident date: Jul 11, 2025

The contact owns a 2016 Dodge Dart. The contact received notification of NHTSA Campaign Number: 25V674000 (Power Train); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The check engine warning light was illuminated. The vehicle was taken to AutoZone to test the battery, alternator, ... Read more

Incident date: Mar 11, 2026

The contact owns a 2022 Subaru Outback. The contact stated after starting the vehicle and driving at an undisclosed speed, the infotainment system inadvertently reset or went blank, causing the Reverse Automatic Braking (RAB) System to become inoperable. The RAB System warning light was illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer wa... Read more

Incident date: Oct 24, 2025

The contact owns a 2022 Nissan Leaf. The contact stated that while attempting to charge the vehicle, the vehicle failed to charge using the fast-charging mode. The vehicle was charged in the slow-charging mode, which took 8 hours to charge the vehicle. No warning lights were illuminated. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and confirmed that the... Read more

Incident date: Mar 6, 2026

While driving my IONIQ 5 it flashed a power limited warning, went into turtle mode, and then experienced a total loss of power. The 12V battery was dead.

Incident date: Feb 19, 2026

As I was driving at 55mph on the hwy I started smelling gas. I thought it was the car in front of me so I was just going to pass him, but quickly realized I did not have the power to pass another car. So I pulled over on the highway and got out of my truck and noticed flames dripping from the center of the vehicle by looking at the front driver wheel area. I tried to put out with a fire extinguish... Read more

Fire

Incident date: Mar 9, 2026

The vehicle’s high-voltage battery system and propulsion system appear to have failed, causing a complete loss of power while driving. The vehicle is currently at the dealership for inspection, The vehicle completely shut down while I was driving on Florida’s Turnpike, creating an extremely dangerous situation on a high-speed highway. There was no warning prior to the shutdown, and I am curren... Read more

Incident date: Oct 12, 2025

Recall maintenance with regard to NHTSA ID Number: 19V515000 for a Purge Valve was completed 1/9/2025. Starting in October 12, 2025, driving on the freeway, a large "bang" was felt/heard. I pulled over, the dust cover under the car had ripped partially off and took a portion of my grill trim with it. The car still ran perfectly fine, so I continued the mile and a half to my house. I did not see a... Read more

Incident date: Jul 12, 2017

1. What component or system failed or malfunctioned, and is it available for inspection upon request? The primary system affected appears to be the CVT transmission. Additionally, the engine computer (ECU) and electrical system (including battery, driver-side window, and turn signals) have shown repeated failures. The vehicle is available for inspection upon request. 2. How was your safety or the... Read more

Incident date: Mar 10, 2026

Rearview camera lag then disconnect. Ceases functioning until restart.

Incident date: Feb 1, 2026

Vehicle has an active safety recall where the rear hatch may open while driving. Manufacturer states there is no remedy until August 2026, making the vehicle unsafe to operate. I am still making loan and insurance payments on a vehicle that cannot safely be used due to the recall.”

Incident date: Feb 26, 2026

Was given a 'critical brake fault' warning on the dashboard. Car defaulted into neutral and I was not able to put it park, drive, reverse or even turn off the car (had to keep my foot on the brake until someone could help me push it onto a flat surface). Could not open the car doors from the outside, no resets would work, had to be towed to dealership. Car was left "running" at the dealership for ... Read more

Incident date: Jan 19, 2026

I am writing to report a mechanical failure with my Kia vehicle that occurred on January 19, 2026. While stopped at a red light, my vehicle suddenly shut off and would not restart. Although the electrical lights came on, the engine would not turn over. Because my car was stuck in the middle of the intersection blocking traffic, I had to call 911 for assistance. When the police arrived, the officer... Read more

Incident date: Dec 1, 2023

My noise cancelation malfunctioned from the first month of of purchasing it 11/2023. It took two years numerous dealership visits, update after update. I filed a lemon law claim. I had a GM claim. No one could fix it. They told me I could do 3 things. Update again, cut the wires (which of course voids the entire warranty) or have them disconnected (if they could even be disconnected). I finally f... Read more

Incident date: Mar 7, 2026

Dash will go black/blank while driving, so no speedometer is available. Has happened at low, and highway speeds. Software update/recall has already been performed.

Incident date: Mar 9, 2026

Vehicle has shift to park light and will not turn off even with the shifter in the park position.

Incident date: Mar 4, 2026

The side mirror amber lights warning of a vehicle in the blind spot randomly illuminate and remain on for upwards of an hour or upon turning the vehicle off and back on. The dash randomly notifies me that the forward collision warning isn't available and both side mirror blind spot warning lights illuminate for upwards of an hour or until I turn off and restart the vehicle. The Dash randomly goes ... Read more