Consumer Safety Complaints

Incident date: Sep 15, 2024

I have a 2024 INEOS Grenadier with the factory installed Tow Package. While the Grenadier does not offer an Electric Brake Controller as an an option, they do market the vehicle as being pre-wired to accept aftermarket controller thereby allowing the vehicle to pull the maximum tow weight of 7600 pounds. The problem is the wiring does not conform to US requirements with regard to the brake signal... Read more

Incident date: Mar 13, 2026

Car lost power on freeway, had the car towed to local Honda. After several hours of sitting at dealership and talking to several different employees. One employee comes back to tell me the head gasket was blown and needed repaired. And that this is a common issue he has been seeing in this make/model of car.

Incident date: Jan 30, 2026

I am writing to formally escalate a serious unresolved issue with my Genesis vehicle and the service experience I have received from Genesis of Huntington. My vehicle has experienced repeated and dangerous malfunctions despite multiple repair attempts. The most concerning issue is that the vehicle suddenly stops functioning properly while driving, accompanied by all dashboard warning lights flash... Read more

Incident date: Mar 12, 2026

Infotainment system freezes and goes black. Braking system makes popping and clicking noises and have to press hard to stop the vehicle. Vehicle has been in the shop now 5 times and over 30+ days. The braking system failure has put my safety and others at risk to due to not being able to brake correctly.

Incident date: Mar 8, 2026

2016 F150 5.0L 6 speed transmission. Lead Frame failure, Output Shaft Speed Sensor failure/lost communication with PCM. Truck had poor shifting, poor driving, eventually locked in 5th gear and went into limp mode. Only downshifted into 3rd When slowing to a stop. Continued limp mode. Dealer replaced lead frame after diagnosis of the failures.

Incident date: Jan 7, 2026

The contact owns a 2024 Honda Odyssey. The contact stated that while driving at an undisclosed speed, and while stopped at a red traffic light, the Automatic START/STOP system failed, causing the vehicle to unexpectedly shut off. The vehicle was restarted and drove normally. On another occasion, while stopped in a drive-thru, the vehicle shut off unexpectedly. The emissions system, adaptive cruise... Read more

Incident date: Mar 15, 2025

The contact owns a 2023 Jeep Wrangler. The contact received notifications of NHTSA Campaign Numbers: 24V111000 (Visibility), and 25V741000 (Electrical System); however, the parts to do the recall repairs were not yet available. The contact stated that while driving at various speeds with Hybrid Mode activated, the vehicle shuddered abnormally. While attempting to defrost the front windshield, the ... Read more

Incident date: Feb 23, 2026

My 2020 GMC Acadia slt has a a warning message that pops up on the dash display which reads power steering operating at reduced assistance. Please proceed with extreme caution. At high speeds the wheel kinda pulls and is loose for handling. It also atfff conley buick out by the conley buick sericexx2020 acadias. I don't not54⁴ lower rates of speed becomes extremely hard to maneuver . Almost zero... Read more

Incident date: Feb 27, 2026

The vehicle is experiencing "unintended left turn signal activation". When a right hand turn signal is activated, and the steering wheel is corrected after completing the turn, the left turn signal activates spontaneously. This miscommunicates intent to other drivers, causes dangerous assumptions on the road and increases collision risk. Ford has acknowledged this is a known issue and a "great saf... Read more

Incident date: Jan 1, 2024

ABS Module failure. Unable to get replacement. Manufacturer refuses to provide & unable to use used ones due to being programed to Vin#. It has been over 2 years and no resolution in site.

Incident date: Oct 23, 2025

This vehicle has experienced three separate safety failures within only a few months of ownership. Incident 1: While driving with my children in the vehicle, the battery warning light illuminated and the vehicle immediately entered a low-power “turtle mode,” rapidly losing speed in traffic. The vehicle had to be towed to the dealership. Incident 2: While traveling approximately 60 mph, the h... Read more

Incident date: Mar 13, 2021

The contact owns a 2021 Volvo XC90. The contact stated that upon shifting to Drive(D) while the vehicle was on an incline, the vehicle rolled back before moving forward as intended. The contact stated that the failure had been recurring, causing the vehicle to hit a garage door and a brick mailbox on two different occasions. The contact stated that the tailgate was opened and sustained a dent whe... Read more

Crash

Incident date: Oct 10, 2025

An aftermarket ignition interlock device (Intoxalock eLERT model) installed in my vehicle repeatedly malfunctioned and disabled the vehicle’s ignition system, preventing the vehicle from starting and operating normally. The device was installed on October 6, 2025 as part of a state ignition interlock program. The first malfunction occurred only four days later. The device has malfunctioned mult... Read more

Incident date: Mar 7, 2026

Unintended acceleration, on 2 occasions. First occasion, car was in DRIVE waiting at a traffic stop and the engine radically increased it's RPM from idle to over 6000 RPM, remaining there. Braking control maintained the automobile's position. Shifting the car into neutral caused RPM to increase further. The car was shut off, restarted, and seemed to function normally. On the second occasion, whi... Read more

Incident date: Mar 12, 2026

Truck will shut off then on rapidly when turning left. Alert messages on sensors come on and off as lights flicker on and off. Radio screen will go black randomly or not turn on. AC shuts off and on randomly as well. Very dangerous while driving and you are about to turn left if truck shuts down. This happens at least once a week.

Incident date: Mar 13, 2026

I am the owner of a 2024 Jeep Grand Cherokee 4xe which is currently subject to two urgent safety recalls: Recall 68C (NHTSA 25V-741) regarding a high-voltage battery fire risk, and Recall 95B (NHTSA 25V-766) regarding engine sand contamination. On March 13, 2026, I attempted to have these recalls addressed at an authorized dealership (Brooksville Jeep). I reported two specific safety symptoms: A... Read more

Incident date: Mar 13, 2026

While driving the 2026 Dodge Ram 3500 truck the instrument panel; cluster went completely blank. The screen reappeared again in less than a minute. No other functions were affected.

Incident date: Mar 13, 2026

I believe there is an issue with the DC to DC converter. Had an incident when the vehicle was idling for at 30 mins while cleaning snow in driveway after a storm. I received an warning battery low. As thought this was odd I turned it off. waited a few hours returned and the warning was gone. I had JLR dealer look at the issue. I was told the main battery was faulty and replaced, this was in end ... Read more

Incident date: Feb 13, 2026

I was driving my car and my car all of a sudden dropped speed and when I pressed the gas my car started shaking and jerking.

Incident date: Feb 28, 2026

The Onstar module has went out on my car and while researching the issue I found out that it is a very common problem with Chevrolet/GM vehicles years 2021-2025 and although Chevrolet and GM are wwll aware that there's an issue and that the onstar modules are faulty there's been no recall. Mind you the module doesn't just affect onstar features it also is connected to bluetooth microphone and remo... Read more

Incident date: Dec 1, 2025

I purchased a 2025 Chevy Equinox EV last year out of the local Chevy dealership It is my first brand new vehicle and I’m the only owner, I have only had this vehicle for a few months and it has already showed me significant issues with the Electronic components Main issues I’ve experienced are: Randomly shutting off Randomly phantom braking On star capabilities not working No access to W... Read more

Incident date: May 2, 2025

Engine lights on Glass Recalibration failed multiple times. Engine failure when Jeep comes to a complete stop vehicle totally shuts down and needs to be restarted. When manufacture was contacted: not able to sell new engine. Resolution used engine with same issue. No real Resolution.

Incident date: Nov 15, 2025

Bought new, less that 400 miles in November 2025. Within 2 weeks dash board went blank/black. I consider this a driving distraction especially at night when nothing shows, no speed no gauges. Blackout time varies each occasion. Sometimes after a few seconds all warning light come on and stay on until vehicle shut off . Sometimes a NO GIGNAL message. Contiued after service visit with update to vehi... Read more

Incident date: Feb 27, 2026

The vehicle was delivered with a critical safety defect in the braking system and inoperable safety software (GPS/FSD/Navigation). Upon further inspection by the dealer's own technician, it was confirmed that the vehicle had 'EXTREMELY POOR BRAKE FEEL' and 'EXTREME RUST BUILD UP' on all pads and rotors, which violated Tesla’s 6mm minimum safety standard for used vehicles. Additionally, a physica... Read more

Incident date: Mar 4, 2026

The power tailgate system on my Honda Odyssey failed. The dashboard displays a “Power Tailgate Problem” warning message and the tailgate will not open automatically using the key fob, interior button, or rear handle. When attempting to open it electronically, the vehicle beeps but the tailgate does not move. The tailgate can only be opened manually. The vehicle and tailgate system are availabl... Read more

Incident date: Feb 16, 2026

My key refuses to come out of the ignition caused by a parking sensor is what Chevy told me. I feel it is a safety hazard because I have to leave my truck idling and take the risk of the truck not registering it’s in park and moving on its.

Incident date: Mar 12, 2026

The radio head unit randomly reboots. This occurs usually when the car is initially started, and you are unable to utilize the backup camera or the camera freezes. Rear cross traffic breaking also fails and can cause an accident. I have also had issues with the powertrain, where the vehicle refuses to start, with a red lobster error message saying Service Electrical System.

Incident date: Mar 4, 2026

I’m experiencing issues with the Auto Idle Stop system. The engine fails to restart on its own after a complete stop. I get an error message and I have to manually restart. This has happed at stoplights and in the middle of an intersection during heavy traffic which is a big safety issue.

Incident date: Jan 26, 2026

The vehicle has a recurring door handle/door lock malfunction associated with Volkswagen safety recall 57J9. Symptoms include the vehicle unlocking and immediately re-locking, auto-unlock failure, and difficulty entering the vehicle. All four door handles were previously replaced under the recall (Feb 2025), but the malfunction recurred. On 01/26/2026 I delivered the vehicle to a Volkswagen deale... Read more

Incident date: Mar 9, 2026

This car is a very well-maintained, low-use vehicle with regular oil changes and routine maintenance performed on schedule. Early in this drive, I noticed an unusual hissing sound as I approached a stop. When I tried to brake, I realized my brakes didn't seem to be responding. I pressed the brake pedal harder and realized that with 50-100 pounds of pressure (guess), I could slow the car down. ... Read more

Incident date: Mar 11, 2026

I am submitting a safety complaint regarding my 2023 Volkswagen ID.4 AWD Pro S, VIN [XXX] , which is subject to Manufacturer Recall No. 93EA / NHTSA Recall No. 26V030, issued on January 21, 2026. According to the recall, in rare circumstances, the high-voltage battery modules may experience thermal propagation, possibly resulting in a vehicle fire. The recall further states that customers may exp... Read more

Incident date: Dec 30, 2025

I own a 2021 Jeep Grand Cherokee Trailhawk which we purchased new. On Dec 30, 2025 we were driving home and received a service suspension message on the dash. We took it to our mechanic immediately and they diagnosed it and replaced the left front ride sensor. $380.88 In Jan 21,2026 the ride height message was back. They removed and replaced the air pump assembly with a new united. To remove... Read more

Incident date: Feb 26, 2026

The contact owns a 2009 Mercedes-Benz C300. The contact stated that while starting the vehicle, the check engine, seat belt, and air bag warning lights illuminated. Additionally, the headlights and navigation lights failed to activate for a while. There was burning odor inside the vehicle with the heat activated or turned off. The contact also stated the vehicle failed to start for three days befo... Read more

Incident date: Mar 12, 2026

The contact owns a 2018 Honda CR-V. The contact stated that while driving at an undisclosed speed, several unknown warning lights were illuminated. The vehicle was taken to the dealer where it was diagnosed, and determined that the camera located by the front upper mirror had experienced an electrical failure and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware ... Read more

Incident date: Jan 28, 2026

Agency: National Highway Traffic Safety Administration I am submitting a complaint regarding repeated denial of access to charging infrastructure for my electric vehicle due to fraudulent billing activity within Tesla’s Supercharger network. I own a 2014 Tesla Model S located in Alabama. My Tesla account has repeatedly recorded Supercharging sessions in California that were not performed by my ... Read more

Incident date: Jan 26, 2026

The contact owns a 2019 Toyota Highlander. The contact stated that while driving approximately 30 MPH, the vehicle stalled; the contact shifted the vehicle into park(P) and restarted the vehicle for the vehicle to return to normal operation. No warning lights were illuminated; however, the “Auto START/STOP Failure” and “See Dealer" messages were displayed on the instrument panel. The failure... Read more

Incident date: Feb 23, 2026

My vehicle is experiencing EV system failures, stalling, and system shutdown warnings that make the vehicle unsafe to operate. These symptoms began after a recall repair that was performed by the dealership. The dealership initially stated the recall was repaired, but the same symptoms have continued and have now worsened. The vehicle will display EV system warnings and will stall or shut down sy... Read more

Incident date: Sep 12, 2025

The contact owns a 2025 Ram 1500. The contact received notification of NHTSA Campaign Number: 26V059000 (Exterior Lighting, Electrical System); however, the part to do the recall repair was not yet available. The contact stated that messages that the exterior lights on the trailer were inoperable were displayed while the exterior lights were operable. The dealer was notified of the failure and inf... Read more

Incident date: Mar 4, 2026

The Belt Integrated Starter Generator (BISG) on my 2023 Ford F-150 PowerBoost intermittently fails, triggering DTC P0A1E-00 and causing complete loss of electric drive mode during normal driving without warning. Vehicle continues running but with significantly reduced fuel efficiency until manually restarted. Fault occurrences are escalating in frequency: 9/13/2025 while running ProPower Onboard u... Read more

Incident date: Feb 27, 2026

The car caught fire while parked in my driveway I had just had the hybrid system serviced at the dealership

Fire

Incident date: Jan 20, 2026

My 2022 Jeep Wrangler 4xe experienced a sudden loss of power while driving on Interstate 285 in Atlanta during rush hour traffic. The vehicle began shaking and lunging forward unpredictably while I attempted to exit the highway. With hazard lights on, I slowly crept the vehicle to the dealership because it could barely move. The vehicle is currently at the dealership for Recall 68C related to the ... Read more

Incident date: Aug 4, 2025

Electrical issues began around 15,000 miles. Since then, the vehicle has been in the shop many times for electrical-related concerns and has required towing twice. Most concerning, these failures have left us stranded in dangerous conditions on multiple occasions. These incidents represent serious safety risks to our family and others on the road. We have been diligent about regular maintenance as... Read more

Incident date: Jan 10, 2026

Received Warning message 'Electric Steering Assist Failure' Saturday January 10th 2026 12:00-Noon Driving approximately 5mph, released the accelerator to begin pulling into a parking spot and the power steering failed. The vehicle was very difficult to turn but I was able to avoid hitting anything. Drove around for ~2 hours making multiple stops at multiple stores with no issues until... sam... Read more

Incident date: Jan 28, 2026

The recall (Number 26V049) is a serious safety concern, however the dealer states there is no remedy available despite a clearly described available remedy ("Toyota dealers will modify the left and right rear door switch circuits FREE OF CHARGE, to prevent the switch from activating even if it is shorted.")

Incident date: Feb 3, 2026

I own a 2020 Lexus RX 450h with approximately 129,803 miles. The check engine light came on and the vehicle stored diagnostic trouble code P0A2D, which indicates a failure of the drive motor/temperature sensor circuit that is integrated into the transmission/hybrid motor assembly. According to the Lexus dealer’s diagnosis, the temperature control sensor located on the transmission/hybrid drive u... Read more

Incident date: Mar 1, 2026

The back up camera sometimes is only a black screen, it is random and has done it in all sorts of weather. Usually is corrected when vehicle is started next.

Incident date: Mar 10, 2026

The contact owns a 2013 Kia Optima. The contact stated that while driving 75 MPH, the vehicle lost motive power. The accelerator pedal was depressed; however, the vehicle eventually stalled on the side of the road. The key, battery, oil, and engine warning lights were illuminated. There was an abnormal ticking sound coming from the vehicle. The contact stated the failure was related to NHTSA Campa... Read more

Incident date: Dec 31, 1969

The backup camera is too bright at night and therefore useless . Tried searching the web but found no fix that would actually work. Took my truck to the dealer and they never heard of this issue even though there are numerous articles about it on the world wide Web.

Incident date: Feb 25, 2026

* Sudden shutdown while driving * Dash failure * “Vehicle not in park” message * RF hub failure * Recall references While driving at highway speeds and without warning the entire dashboard shut off and the vehicle lost power. The message “Vehicle Not in Park” appeared. My son was forced to coast off the highway to safety. Once the vehicle stopped, it shifted itself into park. The truck res... Read more

Incident date: Feb 9, 2026

-shift lever in transmutation stopped working so car would go into auto shut off and then would not drive once I took my foot off the break. Would not switch gears or drive. Had to shut car off then turn back on to get it to switch gears. -safety was put at risk majorly. Car did that in 5 lanes of traffic with me and kids in car and couldn’t drive. We almost got hit. -dealership said no issues... Read more