Consumer Safety Complaints

Incident date: Mar 15, 2026

Vehicle: 2019 Acura RDX (Technology Package) I am reporting a serious safety issue involving sudden loss of engine power while driving. On March 14, 2026, I filled my gas tank before traveling approximately 1.5 hours out of town. The vehicle operated normally that day. The following morning, during snowy and icy conditions, while accelerating in traffic, the vehicle suddenly lost power and stall... Read more

Incident date: Oct 9, 2025

Shift to Park. Unable to turn the car off even though the car is in park. This was previously fixed in 10/24 and started up in 10/25 a few days after the 1yr warranty. I reached out to the dealership that repaired it in 2024 and was told that I would have to pay for the service as the part is not covered under the powertrain warranty. I reached out to GM for assistance and that was a lost cause. I... Read more

Incident date: Mar 29, 2026

My 2023 Tesla Model Y suddenly became inaccessible via key card and phone key with no prior warning. The tow operator successfully jump-started the vehicle with a 12V jump and it powered on — suggesting a 12V battery failure, not an HV system failure. Tesla diagnosed water ingress in the HV battery pack and HV harness, citing an isolation resistance fault and open flood port. Their conclusion es... Read more

Incident date: Mar 9, 2026

My 2025 Audi RS3 unexpectedly shifts into park and engages the electronic parking brake while the vehicle is in motion at low speeds. This issue has occurred multiple times, has been documented on at least nine occasions, and has undergone four (4) separate service attempts within the first 900 miles. The issue remains unresolved. On multiple occasions, the vehicle became immobilized in active t... Read more

Incident date: Mar 16, 2026

Sudden loss of propulsion at highway speeds - 2023 Escalade. We easily could have been killed. I drive a 2023 Cadillac Escalade that I purchased from Motor Werks Cadillac in [XXX] . It was very expensive. The car has under 33k miles on it, off memory.I informed the dealer I would be taking the car on a family vacation road trip from [XXX] to [XXX] (for spring break), and requested they perform a... Read more

Incident date: Jan 25, 2026

Battery drains between starts and has to be jumped in order to start. Takes several attempts before vehicle will start when jumping after battery dies. Often have to reset dash display or media hub as screens go blank after jumping. Has fairly new batteries. Certified mechanics confirmed parasitic drain. Possbly connected to media hub system.

Incident date: Feb 3, 2026

Vehicle was dormant overnight and caught fire. Battery disintegrated and fire tore across the entire engine compartment and front end. Fire department conducted investigation and determined mechanical failure. Showed no signs of issue before hand was driven shortly the night before to move parking spots.

Fire

Incident date: Mar 31, 2026

I started my truck this morning and turned on the heat and defrost. Came inside to gather my things for work and when I returned back there was a strong burning smell both inside and outside. I placed my work items in the back seat, closed the door. I heard something falling and found the back windshiled windshield had exploded.

Incident date: Mar 31, 2026

I stopped at a stoplight and my truck shut off, the doors unlocked and then immediately restarted and then came up with a bunch of errors telling me that my brake system failed and to get the traction control serviced. I then had no power braking. This is the second time my truck has shut off at a light and restarted, but I don’t lose my brakes the first time.

Incident date: Mar 31, 2026

There has been an urgent safety recall with no fix for 4 months. I need the issue to be resolved so that my vehicle is no longer a safety hazard, but both the dealership I purchased it from and the manufacturer have stated that it's not a big deal.

Incident date: Mar 31, 2026

I own a 2023 Ford F-150 Lightning, with 48,200 miles and 2.5 years of ownership. Recently, my truck began displaying a “Powertrain / Reduced Power” warning while driving, and the air conditioning stopped producing cold air. The dealer scanned the vehicle and found DTC P0534 – A/C System Charge Loss. Further diagnostics indicated that multiple vehicle modules may require reprogramming and sof... Read more

Incident date: Feb 1, 2025

Since buying the car new we have had a constant problem of the "emergency call system malfunction" on the dashboard. We've been to the dealer several times for this and each time they say they've fixed it. Last time they told us they had replaced the TCU module, but in the last month the warning has re-appeared. It seems to have affected the GPS now. While driving on the freeway the map was showin... Read more

Incident date: Mar 31, 2026

AFTERMARKET SEAT COVER AN IMPROPERLY DEPLOYED AIRBAG COULD RESULT IN SERIOUS INJURY. I can't electricly move my seats when I try and air bag warning comes in my dash board

Incident date: Feb 25, 2026

The contact owns a 2025 Toyota Prius. The contact stated that while driving at an undisclosed speed, the rear driver’s side door unexpectedly opened while a minor was seated inside the vehicle. The message that the rear door was unlocked was displayed. The dealer was notified of the failure, but the vehicle was not repaired. The manufacturer was not notified of the failure. The contact related t... Read more

Incident date: Mar 27, 2026

After a crash into a tree on the passenger side the airbags deployed and the truck immediately caught fire and the doors locked and would not open for any reason. The only way I was able to exit was busting through the front windshield. had I been severely injured or knocked unconscious the outcome of this would have been much different. The truck burned to the ground in 11 minutes. It has been in... Read more

Crash Fire 1 injured

Incident date: Mar 3, 2026

Car just cuts off. Batteries are good, alternator good no codes! Rpm goes to o cuts off parking break comes takes a couple of seconds to start then cuts off at random times while driving very unsafe!!!! Taken to dealer can’t find anything wrong!!!

Incident date: Mar 22, 2026

The vehicle experienced a sudden loss of 4WD capability and transmission communication while driving. The dealership diagnosed a defective battery ground cable. GM has issued Customer Satisfaction Program N252515590 for this exact issue, but they are refusing to cover my specific VIN despite the truck exhibiting the exact failure described. This defect causes the vehicle to lose critical powertrai... Read more

Incident date: Mar 1, 2026

We are currently under NHTSA Recall ID: 26V073 and Mercedes-Benz has not given us a reasonable timeline with which they intend to remedy the recall. We are currently unable to drive the car safely and unable to park the car safely without the risk of fire. To not have any answers as to when this recall will be remedied is unacceptable.

Incident date: Mar 18, 2026

I am submitting this complaint regarding an active fire‑risk recall on my Mercedes‑Benz EQB and MBUSA’s refusal to provide a safety remedy. My vehicle was previously placed under a no‑drive instruction due to the fire‑risk recall. MBUSA attempted a remedy, but that remedy failed, and the safety impairment remains. Despite this, MBUSA Customer Care has declined to confirm or deny a safet... Read more

Incident date: Mar 31, 2026

The contact owns a 2023 Mercedes-Benz EQB 250. The contact stated that while driving at an undisclosed speed, and while starting the vehicle, there was an abnormal sound coming from the vehicle. There was no warning light illuminated. The contact stated that the charger became inoperable and failed to charge above 80 percent. The contact received notification of NHTSA Campaign Number: 26V073000 (E... Read more

Incident date: Mar 24, 2026

My daughter was driving the 2020 jeep wrangler we bought her & the instructor cluster panel went blank. We have had the vehicle less than 1yr & it has only 38,000 miles on it. There is a established recall (30B) for 2018-2024 jeep wranglers for the instrument cluster failing but for some reason our vin is not included? Can you help with coverage for this?

Incident date: Mar 24, 2026

The contact owns a 2024 Hyundai Venue. The contact stated that while starting the vehicle there was an abnormal sputtering sound coming from the vehicle. The contact was unsure if warning lights were illuminated. The contact stated that on a separate occasion, while the vehicle was at the dealer for a maintenance check, the contact was informed that rodents had chewed through the wiring coating an... Read more

Incident date: Jan 27, 2026

See attached document for complaint. Toyota Motor North America, Inc. has failed or is unable to remedy the safety recall (NHTSA Recall No. 25V-636), issued on 26 September 2025, for my 2021 Toyota Supra within a reasonable period of time. According to the non-dated letter from Toyota, the recall is for a defect in the engine starter relay that may catch fire without warning “during vehicle ope... Read more

Incident date: Dec 17, 2025

The contact leased a 2026 Mercedes-Benz GLE450 4Matic. The contact stated that while driving at an undisclosed speed, there was an unknown warning light flashing on the instrument panel. The speed limit was displayed and was flashing. The contact turned off the feature, but the light continued to flash on the instrument panel. The vehicle was taken to the local dealer on two occasions, where an un... Read more

Incident date: Mar 20, 2026

Randomly the MMI screens are blank. This means I have no speedometer, I cannot see my fuel level and there is no audio, such as blinker indicator.

Incident date: Dec 17, 2025

See attached document for complaint.

Incident date: Jan 21, 2026

The infotainment system failed, and so did OnStar. The radio screen is blank and will not. Respond or turn on. There is no sound, the usb charger is not operational and OnStar is not working.

Incident date: Mar 22, 2026

-The wiring harness to the right of the rearview mirror combusted, causing a fire that lead to insurance totaling the vehicle. -Being that this issue occurred with the vehicle off, and no one present this could be a serious issue if not for neighbors seeing the fire and putting it out. -No, due to this being a fire, it can not be reproduced or confirmed. -Police, fire and insurance investigators a... Read more

Fire

Incident date: Mar 11, 2026

The contact owns a 2025 Ford F-150. The contact stated that while driving at an undisclosed speed, the message "High Voltage Battery Fault" was displayed and then the message "Take Vehicle to Dealer" was displayed. The vehicle was taken to the dealer, but no cause of failure was found. The contact stated that while driving at an undisclosed speed, the message "Stop Safely Now" was displayed and th... Read more

Incident date: Dec 1, 2025

Trailer brakes and lights come and go. I start with having everything then loose brakes and lights when I’m driving. This is apparently a known issue that they have a fix for but I have never received anything about a recall.

Incident date: Mar 6, 2026

The backup camera sometimes doesnt show the lines. also the camera sometimes glitches while backing up. And the infotainment system sometimes wont let the music out of the speakers even turning off and on the stereo/truck.

Incident date: Feb 17, 2026

The contact owns a 2026 Hyundai Palisade. The contact stated that the vehicle turned off on several occasions after the engine Auto START/STOP system was engaged. The vehicle was restarted and was taken to the dealer; however, the failure could not be duplicated. Additionally, upon starting the vehicle after the vehicle was refueled at a gas station, the check engine and several other unknown warn... Read more

Incident date: Mar 31, 2026

Electronic truck tail gate opened while driving after washing vehicle. The tailgate button on the FOB or inside the cabin were not pressed.

Incident date: Feb 9, 2025

The charge controller failed twice and one of the times I was out on a dangerous road where there wasn’t a safe spot to pull over. It was very sketchy.

Incident date: Sep 29, 2025

The trunk will fail after 3 to 5 attempts to open it. The car is available for inspection. Anything or anyone locked in the trunk cannot be retrieved by exterior trunk release for an undetermined amount of time. The issue has been confirmed by the Dodge dealer and the manufacturer Stellantis. The manufacture Stellantis has sent a representative and they have confirmed the issue. There are no warni... Read more

Incident date: Mar 14, 2026

Audi dealership charged fee for a repair that they the,selves acknowledged is under a technical service bulletin and despite my having extended warranty that is supposed to cover such repairs. This is for the main media interface going blank repeatedly every ~5 minutes or so while driving. Audi charged me for a repair that is a known safetyissue and is covered under warranty.

Incident date: Mar 30, 2026

While backing up back up camera suddenly went to a blue screen unable to see anything.

Incident date: Feb 27, 2026

The vehicle experiences intermittent power steering malfunction while driving. Warning messages including “Power Steering Malfunction” and “Low Voltage Abnormality” appear, and the steering wheel becomes stiff and difficult to turn. This has occurred multiple times during normal driving conditions, including at low speeds and while turning. When the issue occurs, it requires increased eff... Read more

Incident date: Mar 21, 2026

Much like in the NHTSA bulletin concerning 2024-25 Hyundai's Santa Fe, Santa Cruz, and Tuscan, my 2024 Hyundai Kona SEL has a glitching/flashing infotainment screen. Perhaps it is due to the Coaxial shield as in the bulletin for other same model years Hyundais. The screen flickers and the pace at which it flickers and becomes static-y increases, and eventually turns all snowy and sometimes goes bl... Read more

Incident date: Dec 10, 2025

The contact owns a 2018 Volkswagen Tiguan. The contact stated that while driving at an undisclosed speed, the parking brake independently activated, and the air bag warning light illuminated. In addition, while attempting to turn off the vehicle, the key failed to function as intended. The vehicle was driven to the shoulder of the road and turned off. The contact stated that while attempting to st... Read more

Incident date: Mar 6, 2026

I brought my vehicle to the dealership (Axis Chrysler Dodge Jeep Ram in Jersey City, NJ) for open safety recalls. The vehicle has been at the dealership for approximately 3 weeks. I was repeatedly told parts were coming (alternator and brake booster), but the repairs were never completed. I was later told I could pick up the vehicle, but no documentation was provided and I have reason to believe t... Read more

Incident date: Feb 6, 2026

While trying to engage the reverse feature on this Road Glide 3 trike, it will not engage. This has happened many times and it gets worse overtime. As of this past Saturday, it would not engage at all.You turn the bike off and it will sometimes engage, but only for a moment or two it will not allow you to back up. It has not been used very much at all, but it will not work any longer. I use my fee... Read more

Incident date: Nov 15, 2024

The contact owns a 2019 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufactur... Read more

Incident date: Mar 31, 2026

The contact owns a 2025 Ram 1500. The contact received notification of NHTSA Campaign Number: 26V059000 (Exterior Lighting, Electrical System). The local dealer was contacted, and the contact was informed that the dealer was only receiving one part for a recall repair every 90 days. The contact was placed on a waiting list. The vehicle was not diagnosed or repaired. The manufacturer was not contac... Read more

Incident date: Mar 30, 2026

Vehicle displayed a “power brake loss” on the 2023 Corolla Cross Hybrid instrument cluster upon trying to start it. After not being able to turn the vehicle on, I exited the vehicle to ensure my key fob was in my pocket. All electronics worked. After roughly 4 minutes of being in the car all power was loss - battery drained. Towing company that my Toyota Dealership Provides had a number out of... Read more

Incident date: Mar 28, 2026

I am reporting a serious safety incident involving a 2023 Tesla Model 3. On March 29 at approximately 5:00 PM, while driving on the freeway at about 65 mph, the right-side passenger door suddenly opened while the vehicle was in motion. The door had been fully closed and latched prior to driving. There was no impact, obstruction, or warning indicating that the door was not secure. The opening occur... Read more

Incident date: Mar 15, 2026

Bought the vehicle brand new on March 13, 2026, and the battery light came on in less than 200 miles driven. The vehicle is currently in Ford's possession.

Incident date: Mar 29, 2026

I reported this the other day. The screen will go black and stay that way for several minutes. It will then come back on then out again. It's getting a lot worse. I'm an older lady that's a lower leg amputee trying to work and I need this screen for directions as I'm by myself in areas I don't really know at night. It's a serious safety issue. Dealer refuses to fix anything since we bought this, s... Read more

Incident date: Mar 30, 2026

Electrical system shutdown including loss of all safety features (blind spot, emergency braking, abs, traction control, towing), climate control options (AC, Heat, window operations) and user interfaces (U-Connect screen, center gauge cluster). Initial warnings (2) on center cluster on listed- 1. Blind Spot Detection Disabled 2. 115 Volt Cargo Power Outlet On All electronics, controls were the... Read more

Incident date: Oct 1, 2025

Incident 1: While driving my 2024 Mazda CX-90 PHEV at low-to-moderate speed, the vehicle suddenly and completely locked up without any driver input. There was no gradual slowing or normal braking behavior. Instead, the vehicle went immediately from moving to an abrupt, forceful stop, as if maximum braking was applied instantly. There were no warning lights, alerts, or audible signals before or dur... Read more