Consumer Safety Complaints

Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.

2,245,377 Total Complaints

140,173 Reported Crashes

56,794 Reported Fires

8,580 Reported Deaths

What is a NHTSA consumer complaint?

A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.

The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.

How to interpret what you read

A few principles for reading consumer complaints usefully:

One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.

If you've experienced a defect

File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.

Read more from our blog

How to Read NHTSA Consumer Complaints › How NHTSA Investigations Work › Used Car: 7 Recall Checks to Run First › The Takata Airbag Recall: Full Story › OBD-II Codes Explained › All Articles ›

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Showing 191,761 complaints - component: ELECTRICAL SYSTEM

Incident date: Sep 4, 2026

My 2021 Chevrolet Silverado 1500 RST with the 6.2L engine experienced an engine seizure. The engine was replaced by a Chevrolet dealership under a GM safety recall. Immediately after picking up the vehicle following the recall engine replacement, the truck stalled while still in the Chevrolet dealership parking lot. There was no warning before this first stall. We continued our trip because we did... Read more

Incident date: Sep 6, 2026

The auto idle system shuts off the vehicle completely at a stoplight or intersection and fails to restart when you release the brake. The vehicle is stuck in traffic and doesn’t restart for a few minutes mine had to be jumped started this THIRD time it happened. This created a hazardous safety condition for my family in which kids are always traveling. The dealer has not provided solution. Conce... Read more

Incident date: Sep 7, 2026

My truck all of sudden put up the ABS light, traction control light, emergency brake light and loss of cruise control. Had it test at an O'reilly and has a C-2200-49 ABS module failure internal module failure.

Incident date: Sep 9, 2026

When updating the vehicle as prompted by the entrainment system the next day when attempting to start the vehicle it did not start. Vehicle had to be jumped then 6 warning lights came on and disappeared shortly after driving.

Incident date: Sep 9, 2026

Today, the Tesla updated while my wife was in the car. During the update all electrical systems went down and the car was locked from the inside and out making it so she could not get out. Because the electrical systems were down while the update was going she did not have any AC either. So she was locked in the car without AC in 107F weather. This is an extreme danger to her health and should be ... Read more

1 injured

Incident date: Aug 12, 2015

The contact owns a 2015 Ford Escape. The contact stated that while attempting to start the vehicle, the vehicle failed to start as intended. The contact stated that the battery was drained. The dealer was contacted by phone and made aware of the failure. The vehicle was taken to the dealer; however, the failure was not duplicated. The failure was persistent. The contact stated that the vehicle was... Read more

Incident date: Aug 28, 2026

My new 2027 Hyundai Palisade Hybrid experienced a hybrid-system/power-supply malfunction with fewer than 500 miles. The Hyundai dealer diagnosed DTC P0C381C on August 28, 2026 and has retained the vehicle since that date. Hyundai Motor America has issued Limited Coverage Campaign LA39, titled “HPCU Warning Light On – HPCU Software Update – DTC P0C381C.” However, Hyundai's communication st... Read more

Incident date: Aug 26, 2026

The vehicle unexpectedly entered 'Limp Mode' due to engine tracking code P1326. The vehicle severely restricts engine power and RPMs while driving on public roads, preventing normal acceleration. This creates a severe safety hazard as the vehicle cannot safely merge into oncoming traffic, accelerate away from intersections, or maintain basic road speeds, putting me at a high risk of being rear-end... Read more

Incident date: Jul 7, 2026

On July 7, 2026, at approximately 113,080 miles, my 2016 Ford Escape displayed a “Transmission Fault – Service Now” warning. The exact failed component is currently UNKNOWN, but the issue appears to involve the transmission/powertrain and possibly an electrical fault. While driving, I experienced abnormal symptoms including a rotational/squeaking noise from the front-right area and an air-le... Read more

Incident date: Aug 29, 2026

The push-to-open fuel filler door repeatedly failed to release, preventing refueling. The door locks through an electronic actuator tied to the central locking system, and there is no interior lever or owner-accessible manual override. Beginning in August 2026, the door intermittently failed to open when pushed with the vehicle off and all doors unlocked. Cycling lock/unlock on the key fob while p... Read more

Incident date: Oct 22, 2025

My 2024 Jeep Wrangler 4xe is subject to FCA US Safety Recall A7C, NHTSA Campaign 25V710, for a software condition that may cause incomplete communication between the Telematics Box Module (TBM) and Hybrid Control Processor (HCP). According to the recall notice, the HCP may reset while driving, resulting in a loss of drive power without prior warning and increasing the risk of a crash. I received ... Read more

Incident date: Aug 25, 2026

While travelling on [XXX] in [XXX], and exiting on to I-80 [XXX] the vehicle failed to accelerate past 60mph almost causing a major accident during high traffic. The vehicle failed to respond above 60 in Hybrid and E-Save mode and I had to exit immediately. This incident is following 12 recalls with the vehicle (2024 Jeep GC Plug-in Hybrid 4xe). The vehicle is currently at Salt Lake Valley under m... Read more

Incident date: Sep 9, 2026

As we were normally driving, the car lost power immediately with no warning sign. After the power is lost, brake does not function, electrical door button doesn't function, hazard light doesn't function. Car was able to scroll to a complete stop to the side of the road. The steering wheel is locked. Again, BRAKE DID NOT FUNCTION after the power is lost. No button works, no screen turns on, car is... Read more

Incident date: Sep 9, 2026

While trying to get into my vehicle my door wouldn't open. I had to open it manually with my key. Once inside, I noticed the door locks Also wouldn't lock or unlock my driver's side door. After searching into this, I fear if I dont manually lock it while in use (driving) my car door can fly open.

Incident date: Nov 7, 2025

I was in a rotary and there were two lanes and they both exited to a bridge. I was on the outside lane of the rotary and when exiting the rotary the car from the inside cut me off and I was unable to alert the driver because me HORN wasn't working. I blew out 2 tires hitting a curb and needed to be towed.State police arrived on the other side of the bridge. My HORN has been replaced by the dealer ... Read more

Incident date: Aug 28, 2026

The Auto Idle Stop feature failed to restart the car after sitting at a stoplight twice this past week. The dealer (Frank Leta Hoda) diagnosed the problem as a "bad starter". I believe this falls under the active investigation EA22005 - No Start After Auto Start/Stop Engages. The vehicle is two years old with 40,378 miles at the time of reporting the problem to the dealer. I reported this to H... Read more

Incident date: Sep 9, 2026

Infotainment system with back up camera and comfort systems, hands free etc has a crack in the screen that occurred overnight with no severe changes in weather and no physical damage occurring to prompt large crack starting in the plastic surround and spidering into the glass screen. Unable to effectively use screen or back up camera or other safety features contained within the unit.

Incident date: Sep 9, 2026

New car with only 965 miles. At 580 miles the car when I started it said safety eyesight system not working. I shut off car and restarted it and system connected itself. Today I was on highway doing 62mph and the entire dashboard, information and safety features displays went completely black without any warning. I was able to control car and system rebooted itself after a minute or so. I Contact ... Read more

Incident date: Sep 8, 2026

2019 Honda CR-V, VIN [XXX], approximately 82,000 miles. Since new, the vehicle has intermittently displayed a "Christmas tree" warning — most or all dashboard warning lights illuminate simultaneously — with no consistent trigger (not tied to weather, cold starts, road type, or time of day). Over approximately the last two months this has escalated from occasional to daily, sometimes twice dail... Read more

Incident date: Jun 8, 2024

Driver assist problems car braking and stopping without just cause actually causing safety issues. Computer issues. Computer replaced several times without resolving issues. Ongoing Engine issues reported to honda before the extended warranty was up. It wasn’t until after the extended warranty was up that American honda would address it. After numerous visits to different dealers for services ... Read more

Incident date: Sep 9, 2026

The contact owns a 2025 Ford Bronco Sport. The contact stated that while driving downhill on the freeway with the adaptive cruise control engaged, the transmission independently shifted into neutral, the vehicle lost power, and failed to accelerate as needed. The vehicle was pulled over to the side of the road and shifted back into drive. The contact exited the freeway, and the vehicle was towed t... Read more

Incident date: Jun 1, 2025

Chevrolet had a tail gate recall on the Silverado vehicles due to the rear tailgate opening on its own while driving down the road. I had this recall completed by my local Chevrolet dealer and the problem got progressively worse. This causes physical damage and safety concerns if the truck bed is loaded and the consumer is pulling a trailer. General motors has been contacted with no resolution and... Read more

Incident date: Jul 3, 2026

The infotainment module in my vehicle that I purchased in March 2026 has completely gone out and was deemed faulty by two different Volkswagen dealerships. Because of this amenity no longer working, I do not have access to a backup camera, the SOS feature, safety sensors, navigation, control to the dashboard (I cannot set an accurate time), hands free phone connection to the screen and the many ot... Read more

Incident date: Aug 26, 2026

The contact owns a 2026 Ford Maverick. The contact stated that while attempting to start the vehicle, the vehicle failed to start as intended. The contact stated that the failure had occurred because of the manufacturer's capability to access the computer system without the owner’s knowledge. The contact stated that when the manufacturer accessed the computer, the electronics were left on, which... Read more

Incident date: Sep 3, 2026

The contact owns a 2022 BMW X3. The contact stated that while attempting to start the vehicle, the vehicle hesitated while starting. After several attempts, the vehicle started. The contact stated that the failure was intermittent, and the vehicle was eventually parked out of fear that the vehicle would no longer start. The contact retrieved a fault code associated with the starter. The local deal... Read more

Incident date: Aug 15, 2026

The contact owns a 2012 Honda Odyssey. The contact stated that while starting the vehicle and while driving at an undisclosed speed, the radio screen displayed "0:00", and the navigation system was inoperable. The manufacturer was notified of the failure by phone. The failure mileage was approximately 190,000.

Incident date: Sep 1, 2025

The dealership is not able to perform the recall in a timely manner.

Incident date: Nov 16, 2025

While driving on a divided two lane state highway at approximately 60mph my vehicle suffered a catastrophic engine failure causing immediate loss of power in traffic at highway speeds. I had to negotiate highway traffic to steer the vehicle onto a narrow shoulder and continue under reduced power to a location where the vehicle could remain stopped safely. There were no warning signs and no warning... Read more

Incident date: Apr 1, 2026

The seat belts in passenger seat don’t work either too long or won’t extend Forward collision warning is always on AC Does not work properly I’ve called the Hyundai redmccombs dealership multiple times and even Took the car and they Said the part was ready then they say it wasn’t The seat belts is a huge safety concern since I do have children and other Riders. It’s unacceptable to b... Read more

Incident date: Feb 23, 2026

A GM warranty engine replacement was performed at Heyward Allen GMC in [XXX] on XXX at 70,415 miles. We purchase the vehicle on XXX with 73,904 miles and after driving for a month started having multiple malfunction indicator lights displaying, and experienced a no start condition. We took the vehicle to the Don Ledford GMC dealer in [XXX], and they performed a high level inspection. They found ... Read more

Incident date: Aug 25, 2026

Check BSM light came on Dealer found chafed wiring harness

Incident date: Aug 28, 2026

The auto idle function- the car engine doesn't restart. This has happened in a busy intersection and won't restart until you have made several attempts to restart. I have brought this to the attention of Honda certified techs.

Incident date: Sep 1, 2026

The ECU problem is a major issue the vehicle is stalling, not starting, just malfunctioning tremendously while on the road in traffic while driving it stalls in traffic, shuts off in traffic. I was told this was a issue back in July 2017 The same issue has occurred again with safety concerns .

Incident date: Sep 8, 2026

After an Over the air update to the vehicle the Infotainment system constantly reboots. When this happens you get a braking error message, can't use the HVAC system or maps. It is at the dealer for the 2nd time for this same issue. Hoping if enough of us bring this up a recall will have to be issued!

Incident date: Sep 9, 2024

The contact owns a 2025 Ram 1500. The contact received notifications of NHTSA Campaign Number: 26V059000 (Exterior Lighting, Electrical System) and 26V495000 (Seat Belts); however, the parts to do the recall repairs were not yet available. The dealer was called several times, and the vehicle was taken to the dealer, where it was confirmed that the parts were on backorder. The contact had stopped u... Read more

Incident date: Sep 8, 2026

I own a 2023 Honda Pilot. On two separate occasions while the vehicle was being driven, the vehicle experienced multiple system warnings and a significant loss of steering assistance. The first incident occurred before July 16, 2026, at approximately 40,605 miles. While my wife was driving, multiple warning lights illuminated and the steering wheel suddenly became extremely stiff and difficult to... Read more

Incident date: Sep 9, 2026

2020 HYUNDAI [XXX], VIN: [XXX] Incident Description: On XXX I was pulling into a parking spot and had my foot firmly on the brake pedal. When I attempted to shift the vehicle into Park the engine suddenly revved up excessively. The vehicle then accelerated forward on its own and crashed into a building. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Crash 1 injured

Incident date: Sep 5, 2026

As soon as my vehicle hit 100K mileages and there's "AWD System malfunction" sign showed up on dash. Got it done replaced it cost roughly more than $500. After 2 days later another problem shows up on dash this time it was "engine maintenance required" show on dash again. Heard people had the same issue to whoever own 2019 RAV4 and they all had the same for those 2 issues. Toyota company should p... Read more

Incident date: Sep 1, 2026

2021 Tiguan parking brake comes on without being commanded. There is a fault with the drivers door. I believe the the driver door module or corresponding wiring. The front drivers window toggle switch does not work the toggles switches for the rest of the window work only if the is not an error displayed on the dash. The lock button does not work on the drivers door at all and only works on the re... Read more

Incident date: Aug 28, 2026

RE: FAULTY THROTTLE WIRING / LOCATION CAUSING CORROSION 2013 FORD FOCUS - RECALL NEEDED To Whom It May Concern: My 2013 Ford Focus SE Flex with VIN [XXX] lost power while traveling from [XXX] to [XXX] a couple times before completely dying. My code reader was getting fixed throttle codes 2112, 2111 and pending codes 122, 223. I switched out the throttle body AND accelerator pedal position sensor... Read more

Incident date: Sep 7, 2026

On XXX, I leased a 2026 Ram 1500 truck from Enterprise Rent-A-Car ([XXX] branch) with a friend, both of us being young women. While traveling, the vehicle suffered a catastrophic electronic system failure. The truck’s central computer completely desynced from the key fob, locking two female occupants out and leaving us stranded and vulnerable in a remote area. It also began alerting about “ c... Read more

Incident date: Sep 25, 2025

The contact owns a 2020 Jaguar I-Pace. The contact received notification of NHTSA Campaign Number: 26V067000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the message "Traction Battery Fault-Drive with Caution" was displayed at start-up. The vehicle was taken to a dealer, where it was diagnosed with battery pack failure, and two batte... Read more

Incident date: Sep 9, 2026

The contact owns a 2026 Ram 1500. The contact received notification of NHTSA Campaign Number: 26V059000 (Exterior Lighting, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The cont... Read more

Incident date: Aug 7, 2026

The contact owns a 2015 Hyundai Genesis. The contact stated that while his niece was attempting to start the vehicle, the vehicle failed to start. The vehicle was towed to a local dealer, where it was diagnosed with an internal leak causing the starter to burn and the wiring harness to melt. The contact stated that the starter and wiring harness needed to be replaced. The contact stated that the l... Read more

Incident date: Oct 3, 2025

Car only starts when it wants to. Rpms dont go over 4,000. Low idle.

Incident date: Sep 2, 2026

Instrument Panel Failure. The center LCD screen that displays speed, tachometer, oil temp, coolant temp, oil pressure, battery voltage, and transmission temps, fuel gauge, tire pressure readings, warning messages, and many other things just stopped working. This is obviously a safety risk and can cause an increased risk to safety and crashes, as it has been recalled on many other Jeep Gladiators a... Read more

Incident date: Aug 18, 2026

While driving my 2019 Jeep Wrangler, the vehicle suffered a major electronic/CAN-network failure. Service Shifter, ABS and ESC warnings appeared, the wipers activated on their own, controls malfunctioned, and power-steering assistance failed while the vehicle was moving, making it extremely difficult to steer. My two young children were in the vehicle. Jeep dealer diagnostics showed widespread co... Read more

Incident date: Mar 25, 2026

Occassionally when the "auto stop start" feature is on and I am stopped at traffic light, the engine does not restart when I release the brake and hit the gas pedal. I took my car into my local dealer and they replaced battery but I was also advised that I might not want to use the "auto stop start" feature because it is a real drain on battery. Even with the new battery, I have experienced fail... Read more

Incident date: Sep 2, 2026

On September 2, 2026 a recall for the backup camera update was performed. While driving home from the dealership on September 2, 2026 my screen turned off and then I got an alert of a system issue. This happened three separate times within a seven day span from September 2, 2026 to September 8, 2026. One of the alerts was something to do with the breaking system. The other alert was to do with the... Read more

Incident date: Aug 12, 2026

No accident t door on the rear passenger side will not open I have tried everything and it just will not budge. This is a safety hazard because in the case of an accident or emergency, the door cannot be opened. It will not move manually or automatically.

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Vehicle Safety

Consumer Safety

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Consumer Safety Complaints

What is a NHTSA consumer complaint?

How to interpret what you read

If you've experienced a defect

Read more from our blog