Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 191,761 complaints - component: ELECTRICAL SYSTEM
Incident date: Jan 5, 2026
* Sudden shutdown while driving * Dash failure * “Vehicle not in park” message * RF hub failure * Recall references While driving at highway speeds and without warning the entire dashboard shut off and the vehicle lost power. The message “Vehicle Not in Park” appeared. My son was forced to coast off the highway to safety. Once the vehicle stopped, it shifted itself into park. The truck res... Read more
Incident date: Feb 26, 2026
-shift lever in transmutation stopped working so car would go into auto shut off and then would not drive once I took my foot off the break. Would not switch gears or drive. Had to shut car off then turn back on to get it to switch gears. -safety was put at risk majorly. Car did that in 5 lanes of traffic with me and kids in car and couldn’t drive. We almost got hit. -dealership said no issues... Read more
Incident date: Mar 3, 2026
The contact owns a 2018 Nissan Versa. The contact stated that while driving approximately 4 MPH, the vehicle was shaking violently. There were no warning lights illuminated. When the heater was activated, there was a loud clanking sound coming from the vehicle. The vehicle was taken to an independent mechanic, but the technician was unable to duplicate the failure. The failure reoccurred. While st... Read more
Incident date: Jan 1, 2026
The contact owns a 2019 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (Electrical System); however, the part to do the recall repair was unavailable. The contact was unable to use the quick charging port. In addition, the contact stated that the vehicle could not be driven long distances because of the unrepaired recall repair. The manufacturer was made aware o... Read more
MITSUBISHI
OUTLANDER
(2019) - ELECTRICAL SYSTEM
Mar 12, 2026
Incident date: Jan 29, 2026
Glendale Dodge (CA) is actively using Federal Fire Risk Recall 68C to fraudulently conceal a separate, critical High-Voltage hardware failure on my 2021 Jeep Wrangler 4xe. Upon intake, my vehicle’s internal VIP diagnostic scan showed an active P0E15 code (Electric Coolant Heater Failure). Per Stellantis Technical Service Bulletins, this code indicates a severe failure requiring a physical hardwa... Read more
Incident date: Jan 23, 2026
The contact owns a 2024 Chevrolet Colorado. The contact stated that while driving at an undisclosed speed, the brake pedal depressed to the floorboard and was spongy. Additionally, the navigation system shut off unexpectedly, and the Forward Collision Avoidance warning light illuminated, causing the seat belt to tighten while the vehicle was in park. The contact also received OnStar alerts that th... Read more
Incident date: Mar 10, 2026
The contact owns a 2023 Toyota Rav4 Prime. The contact received notification of NHTSA Campaign Number: 25V595000 (ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, the instrument panel displayed a black screen. After several minutes, the instrument panel started operating as intended. The failure had ... Read more
Incident date: Mar 4, 2026
APIM module has failed. very common on these models and should be recalled!
Incident date: Mar 9, 2026
The touchscreen is not reposnive to touch except in one tiny corner. We’re reported this at thw Hyundai dealership at least three times over the years- they said “they can’t see a problem”, which is odd because the screen literally does not respond to touch. When it’s hot, even with the AC on full blast, sometimes we will be driving and the touchscreen starts making beeps and starts goin... Read more
Incident date: Mar 8, 2026
The contact owns a 2022 Audi Q5. The contact stated that while the vehicle was parked, the vehicle was started, and the message "Electrical System Malfunction – Stop Safely" was displayed. A red warning light flashed and then turned yellow. In another occurrence, while on the freeway, the vehicle accelerated independently, and the collision warning light flashed with a beeping sound, although th... Read more
Incident date: Feb 5, 2026
Vehicle shut-off while driving on the expressway, around 70-75mph. Upon vehicle turning off, I had no option but to "coast" off to the left side, which thankfully, freed me from traffic for the most part. If anyone who have been a foot over, they would've hit me. I have had numerous electrical issues with this vehicle and have taken it to the dealership but they have been "unable" to duplicate the... Read more
Incident date: Mar 12, 2026
The instrument panel has suddenly stopped working. Speedometer, Odometer, fuel, nothing displays. There is an active recall for this very issue 24V652000. However, my VIN is reportedly not included and the dealership says its not covered.
Incident date: Sep 7, 2024
The contact owns a 2022 Ram 1500. While driving approximately 45 MPH, the contact was pulled over by the Local Police and was informed that the taillights were dark. The contact turned on the exterior lights using the automatic function on the light switch. The contact stated that there was no warning illuminated. The contact depressed the brake pedal and the brake lights operated as needed. The c... Read more
Incident date: Mar 7, 2026
While driving with my trailer my Tailgate opened by itself and hit my trailer when backing up. There is a open recall for a faulty switch that may allow the Tailgate to open unexpectedly. I called my dealer and said they could only replace the faulty switch and not my damaged tailgate. It was due to the faulty switch that led to my Tailgate getting damaged. I believe this switch and my Tailgate ne... Read more
Incident date: Mar 9, 2026
When I receive an alert for approaching emergency vehicle EVAS (Emergency Vehicle Alert System) powered by HAAS, the audio is completely muted on my radio and the only way to fix it is to manually reset the radio, which requires digging into the menu, taking eyes off the road, it's the opposite of safe. My audio will not work after receiving one of these alerts until the radio is reset.
Incident date: Mar 8, 2026
The front trunk (frunk) actuator failed due to an under voltage condition. During repair, Tesla technicians also found corrosion in the wiring harness connectors. The vehicle has been garaged its entire life and has never been exposed to harsh environmental conditions. Tesla's own service documentation specifies that underwood and underbody connectors should be protected with anti-corrosion gre... Read more
Incident date: Jan 22, 2026
February 27, at approximately 1:20am my vehicle caught fire while parked in the driveway after sitting for about 9 hours. The fire originated near the gas tank. The fire department was called, there is a fire report being conducted. Audi was notified.
Fire
JAYCO
GRANITE RIDGE
(2025) - ELECTRICAL SYSTEM
Mar 12, 2026
Incident date: Mar 1, 2026
My 12.3” display screen goes really dark and I have to restart vehicle to reset.
JAYCO
GRANITE RIDGE
(2025) - ELECTRICAL SYSTEM
Mar 12, 2026
Incident date: Mar 1, 2026
The contact owns a 2025 Ram 1500. The contact received notification of NHTSA Campaign Number: 26V059000 (Exterior Lighting, Electrical System). The local dealer was contacted to schedule an appointment; however, on the day of the appointment, the dealer called and informed the contact that parts were not available, and that the manufacturer was shipping a limited amount of parts to the dealers. Th... Read more
NEWMAR
DUTCH STAR
(2016) - ELECTRICAL SYSTEM
Mar 12, 2026
Incident date: Jan 22, 2026
The contact owns a 2018 Honda Accord. The contact stated that while the vehicle was parked and starting the vehicle, several unknown warning lights became illuminated on the instrument panel. The steering wheel failed to move, and the power steering warning light illuminated, and the steering wheel functionality became limited. In another occurrence, while driving at an undisclosed speed, the vehi... Read more
Incident date: Feb 11, 2026
My Toyota hybrid AWD vehicle experienced corrosion of the rear traction motor cable, which Toyota has acknowledged in Service Campaign 25TD01. This corrosion affects the electrical connection to the rear drive motor and can result in loss of AWD propulsion capability. Loss of rear-wheel propulsion significantly reduces traction and stability, particularly in snow, ice, and wet conditions. Drivers ... Read more
Incident date: Jan 2, 2026
While driving on the highway at 65 miles per hour, my Atlas shut itself off. I had to put it into park and restart the ignition. It turned on after 2 attempts but just barely. It turned on and gave enough power to move forward very slowly but virtually no propulsion. It turned on briefly, I pressed the gas and then it shut off but had enough to cruise to get to the shoulder across the highway. T... Read more
Incident date: Feb 27, 2026
ICS malfunction error light and check engine light came on. I received a recall notice that this was being looked into but now the water pump has went out. The car is overheating.
Incident date: Mar 12, 2026
The sunroof failed to totally open or close after an initial engagement. Further inspection revealed the sunroof wind deflector frame slides and shoes were broken, and cables were loose and out of position. Keep in mind, the sunroof has been used only a handful of times. After doing some research and learning Palisades had a history of exploding sunroofs, I worried that continuing to drive the ca... Read more
VOLKSWAGEN
ATLAS
(2024) - ELECTRICAL SYSTEM
Mar 12, 2026
Incident date: Oct 31, 2024
While driving vehicle shifts from 6 gear to first gear on 6r80 transmission amd hard shifts..wheels lock upbwhen vehicle downshifts abruptly.....spoke with ford mechanic and this is a known issue with lead shield and or speed sensor.. this item need a recalled and repaired...no codes are thrown but it is a well know issue...recalls are on 10r80 transmissions lead shield but not 6 speed. Please ... Read more
MERCEDES-BENZ
GLC 300 4MATIC
(2025) - ELECTRICAL SYSTEM
Mar 12, 2026
Incident date: Jan 17, 2026
See attached document for complaint. Sir: You are aware that this vehicle has two active Recall Notices attached to it; either of which can result in a vehicle fire, sudden loss of power, and loss of life or injury. Which means that I own an expensive vehicle which cannot be safely driven. Nor can it be traded in for another vehicle in its current condition. The manufacturer does not have an avai... Read more
Incident date: Mar 9, 2026
See attached document for complaint.
Incident date: Feb 27, 2026
I was commuting home, about 30 minutes into the drive, all of the dashboard and radio went blank for a few seconds. It came back on and the break light, anit-collision, lane departure, lights were all flashing. It did this 2 more times in the over the next 5 minutes. I was concerned for my safety because I wasn't sure if my breaks and all the other things were working propoerly. I didn't know... Read more
Incident date: Feb 3, 2026
Collision with deer. The vehicle cannot be driven because Nissan cannot supply a bumper with no ETA.
Crash
Incident date: Mar 10, 2026
The vehicle has major electrical issues. The ABS and all over driver safety options would shut off for days at a time. I had purchased this cx30 as new on January 02, 2026. It totally died and wouldn't start on February 03, 2026. It had to ve towed by mazda roadside assistance to Towne Mazda dealer in Orchard Park NY. It is now March 12, 2026 and the dealer has had my vehicle for over a month. The... Read more
Incident date: Mar 3, 2026
This vehicle does not recognize that the gear is on park. Due to the issue, it has left me stranded twice. The first time it was at a very remote area up in the mountains. I was stuck for hours due to battery dying. The second time being a very dangerous situation Because it was a very dangerous area late at night.
Incident date: Mar 11, 2026
i have have 2 problems, both was recalls, but this one they say expired in 2021 when i bought the car and toyota dealer didnt tell me had recall so i could fix it before it expired. there is a class action lawsuit in the brake booster, master cyclinder actuator abs pump fialing loosing brakes making grrr noises leaking all brake fluid out continously dangerous to drive can cause bad accident wrec... Read more
MERCEDES-BENZ
AMG ML63
(2013) - ELECTRICAL SYSTEM
Mar 12, 2026
Incident date: Jan 23, 2026
Car does not turn off, says “Shift to Park” but car already is in park and car won’t turn off.
Incident date: Mar 4, 2026
I am writing to formally document my experience with the service performed at Nissan Heights following a recall repair on my vehicle. My vehicle was brought to Nissan Heights on Monday, March 2, for recall service related to NHTSA Recall #22V-024 (Nissan Recall #R21B9) involving the wiring harness. I dropped off the vehicle early that morning with the expectation that the recall work would be comp... Read more
Incident date: Feb 11, 2026
On February 27th, 2026, around 2:00 PM, while driving my 2024 Infinity QX60 on Hwy. 459 in Birmingham, AL, at approximately 70 mph in heavy traffic, the engine suddenly shut down completely and shifted into neutral without any prior warning lights, noises, or symptoms. I had great difficulty figuring out what had happened, and struggled to avoid being hit while crossing over three lanes to coast ... Read more
LAND ROVER
RANGE ROVER
(2025) - ELECTRICAL SYSTEM
Mar 11, 2026
Incident date: Jan 24, 2026
While driving on the highway suddenly a loud static noise came from the speakers causing me to drift off the road. It went away immediately but appears again at random times. Yes it’s available for inspection. My safety was put at risk because if there was no shoulder or a car directly next to me, I would have been in an accident due to being startled by an extremely loud noise coming from the s... Read more
VOLKSWAGEN
TIGUAN
(2023) - ELECTRICAL SYSTEM
Mar 11, 2026
Incident date: Mar 1, 2024
While traveling from Los Angeles, California to Tucson, Arizona with one passenger, the vehicle experienced a sudden and dangerous loss of multiple critical systems while driving at highway speed. Earlier during the trip the vehicle stopped in Quartzsite, Arizona. When attempting to re-enter the vehicle, the key initially did not unlock the vehicle. The driver contacted Range Rover roadside assist... Read more
Incident date: Mar 7, 2026
Rear view camera constantly faults, and fails to work, also accelerating issue, surges on take offs. Started in 2024, dealership will tell me they could not replicate, and deny issue.
DODGE
GRAND CARAVAN
(2017) - ELECTRICAL SYSTEM
Mar 11, 2026
Incident date: Mar 4, 2026
As I was entering [XXX] between [XXX] and [XXX] the check engine light came on and a warning about finding a service charging station. The accelerator then stopped working, the car stalled out and I was unable to drive the vehicle. Thankfully, I was able to navigate the car to the breakdown lane as it decelerated. I then had to get a tow to the dealership. The engine light came on severa... Read more
Incident date: Feb 20, 2026
The driver's side sliding door lock has seized up and will not let you open the door at all. It won't open with a remote or manually it is solid as a rock. The passenger side sliding door motor makes a horrible sound every time it locks or unlock. It did get stuck at one point , but then it unlocked. This is very dangerous when you have small children in car seats that you cannot get to. And becau... Read more
JEEP
GRAND CHEROKEE L
(2023) - ELECTRICAL SYSTEM
Mar 11, 2026
Incident date: Mar 7, 2026
JEEP Wrangler 2024 Issues PLATE NUMBER [XXX] BIN # [XXX] To whom it may concern, I would like to request a courtesy incentive or compensation due to the repeated recalls and repair situations with my Jeep Wrangler. There have been three lengthy recall repairs this winter. The extended repair times, especially when parts are back-ordered, have resulted in wasted time and additional mileage on... Read more
JEEP
GRAND CHEROKEE L
(2023) - ELECTRICAL SYSTEM
Mar 11, 2026
Incident date: Mar 7, 2026
ABS anti lock module stopped working. Vehicle braking system is now compromise. It also send the speed to the transmission, which is causing the erratic drivability.
Incident date: Dec 31, 1969
Vehicle produced symptoms over time: Loss of Ford Pass connectivity, Inconsistent turn signal function, occasional dashboard alarm for Open Driver Door while driving, unwarranted security alarm triggers when still at home. Second to last incident was an unwarranted security alarm that triggered, and was unable to be stopped by use of the security controls (lock/unlock, alarm key button). Horn "w... Read more
Incident date: Dec 15, 2025
The screen that shows mileage, oil life, gas gage, is going out. It’s intermittent but when it’s out it’s out for 30 minutes or more, and is progressively getting worse.
Incident date: Mar 11, 2026
The rear running lights go out due to a short in the wire harness from the computer module to the tail lights. The short causes the lights to either flicker or go totally out.
Incident date: Jan 10, 2024
I received the the recall for the rear backup camera system not working now the whole cars safety system doesn't work. The infotainment screen keeps crashing and showing a dead android on it thus killing the Turn signal noise, climate controls, safety systems blind spot monitoring, adaptive cruise control randomly turns off, rear backup cameras still don't work. Overall this could lead to an accid... Read more
CHEVROLET
SILVERADO 1500
(2022) - ELECTRICAL SYSTEM
Mar 11, 2026
Incident date: Feb 24, 2026
Battery failure upon diagnostic at dealer per recall 68c. I had no issues with the car prior to bringing it into the dealer for the recall. The car has now been at dealer for over 11weeks. Neither dealership nor Stellantis is providing update on ETA for when battery will be ready and recall addressed.
Incident date: Mar 4, 2026
recall incomplete safety issue since 2024- level 3 rapid charging not available to use due to possibility of combustion
Incident date: Mar 11, 2026
The vehicle exhibited charging failures on multiple occasions over the course of several days after being connected to a Level 2 home charging unit overnight. On repeated mornings, the high-voltage battery was found to have not charged. The vehicle also exhibited intermittent slow charging behavior during this same period. Approximately six months prior to the charging failures, the 12-volt auxili... Read more
Incident date: Dec 24, 2025
Vehicle driving 32 miles an hour had sudden brake failure. The brakes did not work. Then, the vehicle had the following faults; ESC fault, traction and stability control fault, brake system fault, air conditioning failure (blowing hot air while 92 degrees out), lane assist fault, power steering fault. The vehicle almost slammed into traffic as it could not stop. The vehicle has 14872 miles.