Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 191,761 complaints - component: ELECTRICAL SYSTEM
CHEVROLET
SILVERADO 1500
(2017) - ELECTRICAL SYSTEM
Mar 17, 2026
Incident date: Feb 23, 2026
I’m reporting a serious transmission issue with my 2016 F-150. While driving, the 'wrench' light suddenly pops up on my dash and the truck starts shifting erratically. Sometimes it feels like it’s searching for a gear or jerking unexpectedly. I had the codes scanned and found P0706, P0707, and P1921. These are all related to the Transmission Range Sensor (TRS) signal. I know the NHTSA is curr... Read more
Incident date: Feb 18, 2026
Despite multiple repair attempts by Volvo Cars Sugar Land — including software reloads, module reprogramming, and the completion of Recall R10333 — the vehicle continues to experience failures that directly compromise my safety and the safety of my wife. I no longer feel safe operating this vehicle. My XC40 has undergone five documented repair visits, including: • Electrical system failures ... Read more
NISSAN
PATHFINDER
(2024) - ELECTRICAL SYSTEM
Mar 17, 2026
Incident date: Mar 14, 2026
On the transmission the endcap was missing a bolt that caused the transmission to leak that caused the transmission to fail. The second incident this that Lincoln corsair had a electrical blackout in the middle of driving on the highway. There were no warning signs, and both occasions was a dangerous due to the transmission had a little fire.
Fire
Incident date: Mar 1, 2024
The contact owns a 2024 Jeep Wagoneer. The contact stated that the battery was constantly drained. The vehicle was taken to the same dealer several times for service; however, the dealer was unable to determine the cause of the failure. The dealer believed that the failure was caused by the key fob. The contact stated that the auxiliary battery was replaced; however, the failure reoccurred. The ma... Read more
PIRELLI
SCORPION ZERO ALL SEASON
(9999) - ELECTRICAL SYSTEM
Mar 17, 2026
Incident date: Mar 15, 2026
I was driving the vehicle and it just stopped on the highway, no warning no kickback no precursor that something was wrong with the vehicle, and it stopped, the warning sign: Not available System malfunction came on and then the entire electrical system shut down. I had to have the car towed home because it would not start. I went to the dealer on several attempts and no help was rendered. I was ... Read more
FORD
EXPEDITION
(2019) - ELECTRICAL SYSTEM
Mar 17, 2026
Incident date: Mar 13, 2026
My Jeep has been cutting off while driving for the past several months. I've taken it to be serviced several times and everything, from the alternator, engine, fuel pump, battery, etc. are all fine. But the vehicle will cut of while driving or while idling at the traffic light. This is a MAJOR safety hazard. Not only for myself and the occupants of the vehicle but other drivers on the road as well... Read more
GMC
SIERRA 1500
(2015) - ELECTRICAL SYSTEM
Mar 17, 2026
Incident date: Mar 13, 2026
I’m reporting a parts‑availability problem with Ford recall 22S36/22S48 on my 2020 Expedition. My VIN shows the recall in FordPass and my dealer confirmed it, but they cannot get the replacement battery junction box. I was advised to contact larger dealers because parts are not being supplied. This is a fire‑risk recall, and the delay prevents the safety repair. Please document the short... Read more
Incident date: Mar 16, 2026
The contact owns a 2023 Dodge Charger. The contact stated that the “Service Shifter” message was intermittently displayed. While driving 60 MPH, the message was displayed and the vehicle shut off immediately. The vehicle was unable to be driven and was shifted into park. After shifting into park and waiting for several minutes, the contact was able to continue driving. A week later, while atte... Read more
Incident date: Mar 15, 2026
Tailgate unexpectedly opened when driving. Switch on and off when parked and drained battery
Incident date: Nov 13, 2024
The contact owns a 2024 Toyota Rav4 Prime. The contact received notification of NHTSA Campaign Number: 25V595000 (Electrical System); and requested to be removed from the recall distribution list. The local dealer and manufacturer were contacted.
VOLKSWAGEN
ID.4
(2023) - ELECTRICAL SYSTEM
Mar 17, 2026
Incident date: Mar 17, 2026
Drivetrain malfunction creating error message of critical failure on brake system and chassis. The first of 2 such issues so far in 4 months of ownership. Car is under original mfr warranty. Dealer charged $600 to fix. This is a PHEV and with the electrical system issues it prevents the car from functioning safely
Incident date: Mar 14, 2026
Backup camera fails to display image. The camera started failing about two years ago in 2024. I reported to Ford and to the dealership. I was informed no recall had been issued for my model year but has been issued for other model years. For the past year the camera has been completely non functional.
Incident date: Apr 18, 2025
The rear tailgate started opening when I opened my doors and also when driving down the road. I would pull up and tail gate was wide open. I was okay but thankfully nothing in the back came out and hit vehicles behind me. No warning lights and anything. Dealership said it’s a faulty tailgate switch. Which 800,000 vehicles were recalled but not mine. Even though it’s the same year as the recall... Read more
FORD
EXPEDITION
(2025) - ELECTRICAL SYSTEM
Mar 17, 2026
Incident date: Jul 31, 2025
The dash board showed the (A)auto start stop amd the (P) parking brake after hitting a puddle in rain. I brought the vehicle into the dealership for service on 4/18/2025 . They replaced the right rear caliper and EPB actuator and it temporarily fixed it. The lights still came on but would go off in rainy conditions. They came back on and didn’t go off so I brought it back to the dealership in ag... Read more
Incident date: Mar 13, 2026
The contact owns a 2020 GMC Acadia. The contact stated that the AC was inoperable. The message “Driving Assist Reduced - Drive with Care” was displayed. The vehicle was taken to the local dealer, where it was diagnosed, and determined that the battery needed to be replaced. The vehicle was not repaired. The vehicle was taken to an independent mechanic who replaced the battery. While driving, t... Read more
Incident date: Mar 3, 2026
Following a "secondary" botched windshield replacement within 3 weeks performed by the Tesla Service Center in Carle Place, NY, my Tesla Model Y experienced a catastrophic structural water intrusion during rainfall. A great amounts of water dripping directly through the windshield seal into the cabin, soaking the dashboard electronics, floorboards, and much more water coming in from the brake peda... Read more
Incident date: Mar 10, 2026
ICCU failed. The car suddenly decelerated from 40mph to 25mph or less with no warning. The ICCU is confirmed to be an issue for Hyundai. I had the software update to fix the problem in 2025. It is currently at the dealership in Fort Mill, SC. DTC error code shows it as an ICCU failure. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they f... Read more
Incident date: Mar 7, 2026
Windshield wipers won't move and I got caught in the rain on the highway so its definitely unsafe.
Incident date: Mar 14, 2026
The vehicle is experiencing multiple system malfunctions involving engine performance and electrical components. Symptoms include engine trembling at idle, abnormal ticking and hissing noises, and the vehicle pulling while driving. An independent diagnostic scan performed within 24 hours of purchase identified more than twenty fault codes. The vehicle is available for inspection upon request. The... Read more
Incident date: Oct 20, 2025
Problem # 1- is 3 out of 4 door lock actuators all of a sudden stopped working at the exact same time, except the driver door. This is a huge safety issue and causes the door to remain locked. This causes someone getting locked inside the vehicle or locked outside. (Google) all the review's as this is a common thing people are reporting. Problem #2- My daughter said she almost passed out because... Read more
LINCOLN
CONTINENTAL
(2017) - ELECTRICAL SYSTEM
Mar 17, 2026
Incident date: Jan 9, 2026
Driver side passenger back sliding door will not open or close properly. Door will jam and make a loud noise or will not open when trying to open. Took it the dealership 4 times they replaced the motor but the issue continues.
FORD
BRONCO SPORT
(2022) - ELECTRICAL SYSTEM
Mar 16, 2026
Incident date: Mar 16, 2026
Just took my car to the Chevy dealership today and had them go over the car because I keep getting the message steering assist has been reduced and the fan is constantly running at the highest speed and it also makes it where I can not use the a/c or heat in the car! I don’t know the code off hand but it has something to do with the cam shaft and the thermostat for the antifreeze! From what Chev... Read more
Incident date: Mar 16, 2026
On 03/13/2026, while driving my 2020 Tesla Model X at approximately 65 mph on a freeway, the front hood (frunk lid) suddenly flew open without warning and slammed into the windshield. The hood rotated upward violently and struck the windshield completely blocking the driver’s forward visibility. This created an immediate safety hazard while traveling at highway speed. Prior to the incident there... Read more
Incident date: Nov 1, 2025
Date/time of incident 03-16-2026 18:09-18:17 * Faulting component: Infotainment screen (screen to the right of gauge cluster) * Incident: While backing out of a parking spot and utilizing the cameras to watch my surroundings, the infotainment screen became unresponsive and began flashing between visual noise similar to 'snow' on old broadcast television, primary colored jagged/blocky artifacts, an... Read more
Incident date: Mar 16, 2026
I am reporting a serious safety issue involving my 2026 Hyundai Palisade with fewer than 5,000 miles. Hyundai has now issued Recall 296 stating that the second and third row power seats may not respond properly when contacting an occupant or object. Prior to receiving the recall notice, I had already taken the vehicle to the dealership three separate times regarding problems with the rear seats a... Read more
Incident date: Mar 14, 2026
The ABS control module needs replacing. The day it started with issues, my abs light as well as esc light, at first. Later all dash lights came on, loud beeping and eventually lost all power while driving. I understand the "fuse" was replaced during recall, but if the damage was already in the making, why should consumer have to pay? I have had it to two different mechanics, first was hyundai d... Read more
Incident date: Mar 13, 2026
My vehicle is experiencing all of the systems of the current ford recall. "Trailer lighting module fault. " rapid blinker. Etc. for whatever reason it is not listed in the vehicles to be recalled. Thus making it very difficult to get fixed at the dealership. Need this taken care of asap!
Incident date: Mar 13, 2026
* Per paperwork from the car dealer, the ICCU failed along with a 3way valve assembly and a fuse blew. * While driving, the car went into a limp mode greatly limiting its maximum speed. * I was afraid to continue driving it and had the car towed to the KIA dealership. * It took exactly a month for it to be repaired. * The dealership kept the failed parts. * No warning lamps until the failure occur... Read more
Incident date: Feb 2, 2026
Urgent fire risk- 2nd time I have received recall. The wait time for the first was months. The fix on that recall did not remedy the recall and we now received another. I have been unable to charge at home with a level 2 charger out of fear of catching fire as my port is attached to my home. No remedy is available other than a continuous wait for possible replacement of battery. This is a huge saf... Read more
Incident date: Mar 12, 2026
Experiencing an ongoing issue where multiple warning lights appear on the dashboard at the same time. The lights include several safety and system warnings, making it look like many different systems in the vehicle are malfunctioning simultaneously. Even after repairs were made, the dashboard warning lights continue to stay on or return shortly after. It has become frustrating because the vehicle ... Read more
MERCEDES-BENZ
GLS 580
(2023) - ELECTRICAL SYSTEM
Mar 16, 2026
Incident date: Mar 16, 2026
The contact owns a 2013 Dodge Grand Caravan. The contact stated that while driving at an undisclosed speed, the vehicle failed to accelerate as intended while depressing the accelerator pedal, and the vehicle stalled. The contact was unable to pull over to the side of the road. No warning lights were illuminated. The vehicle was left on the side of the road. The contact returned and towed the vehi... Read more
Incident date: Feb 5, 2026
The contact owns a 2022 Jeep Wrangler. The contact stated that approximately one month prior to receiving notification of NHTSA Campaign Number: 25V741000 (ELECTRICAL SYSTEM); the vehicle experienced electrical failures and the battery failed to hold a charge, and the vehicle was not operational. Additionally, the transmission was extremely low on transmission fluid, and the differential was leaki... Read more
Incident date: Mar 16, 2026
DIAGNOSIS FOUND TRANS FLUID WICKING UP HARNESS TO ENGINE ECM CONTAMINATING HARNESS AND ECU GIVEN FALSE/ABNORMAL READINGS AT ECM. EXTENSIVE REPAIRS NECESSARY W/ INTERNAL TRANS WIRE REPLACEMENT, ENGINE HARNESS REPLACEMENT & ENGINE ECU REPLACEMENT. OTHER CLEANING MAY BE NECESSARY OR OTHER HARNESS REPLACEMENT NECESSARY [Other]: TRANSMISSION WIRE REPLACMENT [Other]: ENGINE HARNESS REPLACEMENT [Other]:... Read more
Incident date: Jan 13, 2026
While I was driving the car started beeping and all dashboard lights started flickering. Transmission started stuttering and engine rpm fluctuating wildly. Fortunately I was in my neighborhood and was only going about 15 mph and was able to pull to a stop. The issue is with a faulty star bus connection near the glove box. After watching a you tube on the same issue, I learned to hit the a... Read more
Incident date: Mar 10, 2026
The contact owns a 2025 Ram 1500. The contact received notification of NHTSA Campaign Number: 26V059000 (EXTERIOR LIGHTING, ELECTRICAL SYSTEM). The local dealer was contacted, and the contact was informed that the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made awa... Read more
VOLKSWAGEN
ID.4
(2023) - ELECTRICAL SYSTEM
Mar 16, 2026
Incident date: Mar 7, 2026
The contact leased a 2023 Mercedes-Benz EQB 300 4MATIC. The contact stated that upon delivery of the vehicle, the contact was advised not to charge the vehicle above 80%. The contact stated that on two separate occasions, the electrical settings were reset upon starting the vehicle. The contact then received notification of NHTSA Campaign Number: 26V073000 (Electrical System); however, the part t... Read more
Incident date: Nov 21, 2025
Claim submitted to VW Customer Care on March 8, 2026. Current problems cited include: Doors malfunctioning; vehicle difficult to start and power off; steering and braking warnings; complete loss of power steering; compromised performance in significant lag between accelerator depression and vehicle response; electrical malfunction alerts (17+); numerous dashboard warnings; distressing repetitive... Read more
Incident date: Mar 13, 2026
The contact owns a 2019 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact was unable to use the Level 3 quick charging for long-distance driving until the remedy wa... Read more
Incident date: Mar 16, 2026
The rear passenger door actuators have both failed. The rear hatch will not unlock using the touch button. We just received notice that our transmission/transfer case needs replacing. $13K for this.
Incident date: Mar 16, 2026
The contact owns a 2021 Jeep Gladiator. The contact stated that the instrument panel was blank at startup. Due to the failure, the speedometer, fuel gauge, mileage, and other features were not visible. Upon investigation, the contact discovered NHTSA Campaign Number: 24V652000 (Electrical System); which was associated with the failure. A dealer was notified of the failure, and the contact was info... Read more
Incident date: Aug 16, 2024
On 10/27/25, the thermostat on my wagoneer exploded. It was supposedly repaired on 10/30/25. I read in the wagoneers forum that the thermostat is a common issue, but it could be the result of engine problems. On 2/4/26, I took my vehicle in for a routine oil change. I didn't drive the vehicle for a few days. On 2/7/26, I was driving and received an Error Message stating Max Engine Oil Level Exceed... Read more
TOYOTA
SIENNA HYBRID
(2025) - ELECTRICAL SYSTEM
Mar 16, 2026
Incident date: Oct 16, 2025
Unknown. This was a certified preowned vehicle that was purchased on December 18, 2024. We have had NUMEROUS issues with the car since purchase but the most concerning has been the door actuators. The front door actuators on both sides failed in less than a year from date of purchase. I was told by the dealership where it was repaired that this was a common problem and to expect the rear ones t... Read more
Incident date: Feb 21, 2026
Battery Management System completely exhausting the 12V battery resulting in the car acting as if it has no power. When this happens, you can't unlock the door or open the trunk. On two separate occasions, I have encountered a complete loss of power in my Sonata Hybrid, preventing me from unlocking the trunk or doors upon returning from extended trips. The first incident occurred after a ten-day... Read more
Incident date: Dec 15, 2025
This incident is related to the ARB7/24V-732 recall, first communicated to me in November, 2024 and again in July, 2025. The July, 2025 letter states that software would be installed in the vehicle to test the health of my vehicle's battery, at a Porsche Center. I believe that this was actually performed over-the-air at my home. It's my guess that because the software was installed over-the-air,... Read more
CHEVROLET
TRAILBLAZER
(2023) - ELECTRICAL SYSTEM
Mar 16, 2026
Incident date: Mar 16, 2026
The contact owns a 2025 Volvo EX90. The contact stated that while using the house charger, the breaker tripped. The check connection message was displayed. The vehicle failed to charge at the residence. The vehicle was later taken to the local dealer, who was unable to charge the vehicle. The contact eventually used a standalone charging system to charge the vehicle. The vehicle was taken to anoth... Read more
Incident date: Mar 15, 2026
The contact owns a 2021 Chevrolet Express 3500. The contact stated that while driving 30 MPH, there was a burning odor coming from the vehicle, and the vehicle was pulled over into the right lane. Upon exiting the vehicle, the contact became aware that the front wheels were smoking. Additionally, the brake pedal went to the floorboard while depressed. The contact stated that the brake fluid seemed... Read more
Incident date: Jan 1, 2026
We purchased a 2023 Mercedes EQB (EV) 2 years ago. The car is part of a recall in which we are advised to not park near other cars and not charge at home. Thus making the car essentially not useable unless we take the risk. We are driving it, knowing that we could catch fire. We are parking it and charging it in our garage, knowing it could catch fire. We have no choice as Mercedes has not offered... Read more
Incident date: Jan 1, 2026
In September of 2025, I was notified twice by BMW via mail that my car is under recall. The NHTSA Recall Number is 25V636000. It is possible for water to contact and enter the engine starter. This could lead to corrosion which could cause a short circuit and ultimately a fire. They told me it would be fixed free of charge and I would be notified when the remedy was available. There were no such w... Read more
Incident date: Oct 1, 2025
The vehicle is exhibiting symptoms that are identical to those described in NHTSA Recall 25V556 — water intrusion through the windshield and A-pillar area. The recall documents that improperly sealed windshields can allow water to enter the power distribution box and electronic control unit, leading to a short circuit and, in extreme cases, a thermal event even when the ignition is off.
Incident date: Mar 15, 2026
On 3 separate occasions between August 20 2025 to October 1 2025 and on one occasion in January 2026, while driving at highway speed, the drivers console and information display on the dash of the vehicle completely stopped responding and went dark. At that moment there was no information displayed on the dash at all. After approximately 10 seconds the displays began returning to operation a few ... Read more