Consumer Safety Complaints

Incident date: Feb 3, 2026

RECALL NO: 19V-868 | VIN: [XXX] | CASE #: [XXX] VEHICLE: 2013 Mercedes-Benz GLK350 (X204) DESCRIPTION OF SAFETY PROBLEM: This complaint concerns a failure to adequately remedy NHTSA Recall 19V-868. Since [XXX], my vehicle has been grounded at Mercedes-Benz of Westmont. The dealer performed the recall out of sequence, ignored documented circuit faults, and refused mandatory Xentry commissioning and... Read more

Incident date: Dec 2, 2025

I was notified of the recall back in early December, but I have been unable to get the recall repairs taken care of as the dealer says the parts are unavailable. I have ongoing concerns for my family's safety.

Incident date: Oct 13, 2025

The passenger presence sensor is failing or failed because every time someone sit in there the airbag turns on and off repeatedly every 2-3 mins and gives a service airbag warning and if no one is sitting in the passenger seat then it just stays on. Could be really dangerous if a wreck happens while it’s glitching in the off mode and could cause death. Multiple people have had this problem with ... Read more

Incident date: Feb 25, 2026

I was in an accident and my airbags did not deploy. I have a head injury. No Not yet No

Crash 1 injured

Incident date: Feb 26, 2026

I am seeing that these have been repaired, when in fact it has not been repaired.

Incident date: Dec 31, 1969

i didnt not see any warning lights. till this days Nobody knows what is wrong with the car.

Incident date: Jan 2, 2026

The warning light for the airbags is on on my dashboard with no airbags ever been deployed.

Incident date: Jul 14, 2025

The contact owns a 2023 GMC Acadia. The contact stated that with the stop/start feature activated and while attempting to park the vehicle, the accelerator pedal was slightly pressed in order to slowly move the vehicle forward. The vehicle suddenly experienced unintended acceleration and drove forward, over a curb, and crashed into a tree. During the crash, the front end of the vehicle sustained s... Read more

Crash

Incident date: Aug 12, 2025

Dealership refused to fix my safety system unint failure alont with proof of voltage malfunction

Incident date: Aug 26, 2018

The contact owns a 2017 Chevrolet Silverado 1500. The contact stated while driving at an undisclosed speed, the vehicle drove over a pothole, and an abnormal sound was coming from the vehicle. No warning lights were illuminated. The vehicle was taken to an independent mechanic who diagnosed that the ball joint on the front upper control arm had failed. The vehicle was repaired. The contact stated ... Read more

Incident date: Feb 25, 2026

Following engine replacement per NHTSA for 6.2l GMC engine. I am submitting a safety complaint regarding my 2022 GMC Sierra 1500 Denali (refresh body style). The vehicle has experienced repeated failures of driver-assist features and safety system warnings, including: Dash messages: “Lane Keeping Assist System Unavailable” and “Service Safety Restraint System.” When the fault occurs, dr... Read more

Incident date: May 10, 2023

The contact owned a 2016 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (AIR BAGS) and requested to be removed from the recall distribution list. The local dealer and manufacturer were not contacted.

Incident date: Dec 31, 1969

The airbag light stays on all the time.

Incident date: Nov 1, 2024

I purchased a 2021 car in April 2024, which was originally side-swiped in November 2024. I filed an insurance claim and had to wait for the other insurer’s statement. In January 2025, the insurance company sent the car to one of their approved shops for electrical repairs, but the shop refused to work on it after noticing a missing airbag and flagged the car as a liability. They also mentioned t... Read more

Incident date: Feb 18, 2026

The contact rented a 2026 Chevrolet Equinox. The contact stated that while driving at approximately 35 MPH, a deer ran in front of the vehicle, and the vehicle crashed into the deer. During the crash, the vehicle sustained severe damage to the passenger-side front end, but no air bags deployed. During the incident, the contact sustained a lower abdomen injury, but no medical treatment was sought a... Read more

Crash 1 injured

Incident date: Sep 2, 2024

I have a 2009 Nissan Rogue and a couple years ago the passenger airbag sensor indication on the dash continually flashes and the airbag light shows it is turned off. After a lot of research it looks like this has been a problem in 2008 and 2010 Nissan Rogues and a recall was issued. The same airbags and sensors were used in the 2009 but no recall. This could be catastrophic if the vehicle was i... Read more

Incident date: Feb 25, 2026

i CALLED MULTIPLE DEALERS AND ALSO CHRYSLER CUSTOMER SERVICE. BUT THEY ARE NOT TAKING CARE OF THE RECALL. ITS A SAFETY RISK

Incident date: Jul 1, 2025

Experienced water leaks due to improperly routed sun roof drains. Experienced air bag electrical malfunctions, locking doors and unlocking doors, and air bag sensor/wiring harness inside passenger door.

Incident date: Sep 12, 2025

AIRBAG SYSTEM UNIT, AIRBAG SENSOR, VOLTAGE CRONIC MALFUNCTIONING POWER SUPPLY

Incident date: Nov 20, 2025

The contact owns a 2022 Volkswagen Tiguan. The contact stated that the vehicle had been at the dealer since November 2025 unrepaired regarding the side curtain air bag. The dealer informed the contact that Part Number: 5NN880742G; was on backorder. The contact stated that the manufacturer had exceeded a reasonable amount of time to provide the part for the repair. The manufacturer was made aware o... Read more

Incident date: Feb 23, 2026

Vehicle was hit hard on the front & left, totalling the truck. None of the air bags activated.

Crash 2 injured

Incident date: Jul 7, 2025

The contact owns a 2024 Land Rover Range Rover Evoque. The contact received notification of NHTSA Campaign Number: 25V454000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that the remedy was not available. The manufacturer was not ... Read more

Incident date: Dec 30, 2025

The air bag keeps showing it's not working and that's it's turned off, there's a driving system malfunction, and warning lamp flashing emissions-related fault malfunction are not working. It is a brand-new car and after 2 months, all the malfunction lights keep showing so we went to the Audi dealership and they said they have ordered the parts from Germany, but it has almost been 2 months, and the... Read more

Incident date: Feb 18, 2026

My son was sitting in our Silverado waiting for the truck to warm up before he left for work. As he was sitting there both driver and passenger side air bags deployed. It hit my son in the head. The truck has never been in an accident. It doesn't have a branded title. There doesn't seem to be a logical explanation for why this happened.

1 injured

Incident date: Feb 17, 2026

The contact owns a 2008 Chevrolet HHR. The contact stated that the key was stuck in the ignition switch and failed to release. Additionally, the TPMS warning light was illuminated. The vehicle was towed to the local dealer, who confirmed that the key was stuck and needed to be broken, and any damages would be at the owner's expense. The vehicle was not repaired. The contact received notification o... Read more

Incident date: Jan 28, 2026

My Chrysler has been at the dealership for a week without getting fixed since Chrysler's diagnosticians will not communicate with the dealership.

Incident date: Feb 24, 2026

The contact owns a 2020 Hyundai Palisade. The contact stated that while driving at an undisclosed speed, the second-row seats were inoperable. The contact also stated that the second-row seat belts failed to function properly, and the seat belt buckles failed to latch securely. The contact received notifications of NHTSA Campaign Numbers: 26V034000 (Air Bags) and 25V607000 (Seat Belts); however, p... Read more

Incident date: Feb 20, 2026

Airbags did not deploy during a significant accident where (self) Dodge Ram 2500 Laramie 2024 truck was involved in 2 front on collisions hitting 2 different vehicles at approx 65 mph (about 5 mins apart) including a 3rd part to the accident with a rear collision by a full speed tractor trailer moving the (dodge) truck about 200 ft. into the 2nd parked vehicle (blue sedan). Dodge truck (self) was ... Read more

Crash 1 injured

Incident date: Dec 30, 2025

We scheduled in advance and confirmed recalls to have seatbelts recall serviced. Lost the entire day waiting for the service department to tell me they did not have the parts. The recall was mishandled and communication was kept to a minimum regarding the service noone knew about not having parts until the end of the day, which was 7 hours after our scheduled visit. A full day of work was lost and... Read more

Incident date: Jan 20, 2026

No changes to the car happened before the airbag system went out.

Incident date: Jan 15, 2026

See attachment Hello what do I need to do? I been trying to have this repaired ,for last 3 years their is no close Mazda dealer and this the only car I have to get to doctors . I got letter after letter and I called explained my situation and someone was going to call me back Everytime with information for my Mazda 6 2007 to be towed to get repairs and a loaner car till return of my mazda that is... Read more

Incident date: Feb 20, 2026

I have been trying for over two years to have my local dodge dealership process the recall for my takata airbags (sandy sansing dodge in milton fl). Every attempt is either met with being disconnected from the call or being told I will be called back, and it never happens. I havr also attempted to call fcas takata recall department with similar results

Incident date: Jan 18, 2026

On Sunday January 18th 2026, my daughter and I were involved in a multi-car accident in St Paul, MN on WB I-94. The weather was very cold and windy and it was snowing lightly. Traffic was moving slowly at about 40-45 miles per hour due the possible icy road conditions. A 2020 GMC Terrain, driven by a [XXX] male, was driving at excessive speeds and weaving in an out of traffic when he struck th... Read more

Crash 2 injured

Incident date: Feb 24, 2026

The contact called regarding the ownership of the 2002 Nissan Sentra. The contact received notification of NHTSA Campaign Number: 20V008000 (Air Bags); and would like the address to be removed from the vehicle recall distribution list because the vehicle owner does not live at the contact’s address. The manufacturer was contacted.

Incident date: Feb 24, 2026

My vehicle announced to me it has a Supplemental Restraint System Problem. See your dealer.

Incident date: Feb 19, 2026

I had a accident about 5 days ago where I got in a accident and upon impact my airbags deployed a lot of smoke came out of the air bags I couldn’t c or breathe and I also got burn by the air bags there was a open recall on my dodge charger that they said they took care of how ever messege on dash kept saying service air bag and currently it’s at a body shop being checked

Crash

Incident date: Jan 22, 2026

I WAS RECENTLY INVOLVED IN AN ACCIDENT IN MY VEHICLE. IT WAS A HEAD ON COLLISION AND MY AIRBAG DID NOT FULLY DEPLOY. THOUGH I WAS TRAVELLING THE SPEED LIMIT, HAD I BEEN ON A FREEWAY AND GOING THE LEGAL SPEED LIMIT I THINK I MIGHT HAVE BEEN SERIOUSLY INJURED. THE LIBABLE INSURANCE COMPANY ENCOURAGED ME TO CONTACT FORD TO SEE IT THIS HAS BEEN AN ISSUE. THERE WERE NOT WARNING LIGHTS OR ANY OTHER SYMP... Read more

Crash 2 injured

Incident date: Feb 12, 2026

UNKNOWN

Crash 1 injured

Incident date: Jun 24, 2025

Louisville Chrysler Dodge Jeep Ram. 5311 Dixie Hwy, Louisville, KY 40216. I took my truck into this dealership to have the airbags replaced due to a recall and to have a keyless entry remote programmed. The service tech told me it was going to take a day or two to get the airbags replaced and warned me about possibly breaking my dashboard (without replacement or reimbursement) due to the known cra... Read more

Incident date: Feb 23, 2026

The contact owns a 2025 Hyundai Palisade. The contact received notifications of NHTSA Campaign Numbers: 26V034000 (Air Bags) and 25V607000 (Seat Belts); however, parts for the recall repairs were not yet available. The vehicle was taken to the dealer for a service appointment, and the contact was informed that the parts were on back order for NHTSA Campaign Number: 25V607000 (Seat Belts); and that... Read more

Incident date: Feb 3, 2026

A driver drove head on into my drivers seat door hard enough that his front bumper completely detached from his car and my door could not open, close, or lock, and my car was not drivable. My car has side airbags. No airbag deployed. I had to go to the hospital immediately after the accident. There is no open recall on my 2020 Mini 2 door hardtop. Shouldn't an airbag have deployed?

Crash 1 injured

Incident date: Feb 21, 2026

The contact owns a 2025 Toyota Rav4 Hybrid. The contact stated that while driving 50 MPH, another vehicle driving at an unknown speed crashed into the rear passenger's side of the vehicle, causing the front driver's side of the vehicle to hit a wooden post, and the vehicle came to a stop. The wooden post was bent. The air bags failed to deploy. There was no warning light illuminated after the cras... Read more

Crash 1 injured

Incident date: Feb 16, 2026

The airbag was stolen from my 2025 Honda Accord SE without breaking the window. The door lock was broken easily and the airbag removed quickly. This is a serious safety and security concern. A person can steal a critical safety component without major damage. I am financially stressed because the vehicle is financed and I depend on it for work. I am concerned about the vehicle’s design security ... Read more

Incident date: Feb 2, 2026

The contact owns a 2013 Kia Optima. The contact stated that while driving 5 MPH and attempting to make a right turn, the air bag deployed unexpectedly. A dealer was contacted. The vehicle was taken to a dealer to be diagnosed, and it was determined that the clock spring and air bag needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the co... Read more

Incident date: May 20, 2025

The contact owned a 2018 Kia Sorento. The contact stated that while driving approximately 40 MPH, another vehicle had abruptly attempted to merge into the opposite traveling lane and caused the front end bumper to crash into the Front Driver-side door of the other vehicle. No warning lights were illuminated. The air bags did not deploy. The vehicle was towed away to a local tow yard. A Traffic Acc... Read more

Crash 1 injured

Incident date: Feb 13, 2026

I was in an accident and the seatbelt pretensioners activated but my airbags did not deploy. When i got my vehicle inspected the shop noticed my airbag system needed to be replaced saying the airbag diagnostic module, right & left front air bag impact sensors needed to be replaced. The impact of my vehicle was very minor and could not have damaged the airbag diagnostic module internally. I do beli... Read more

Crash

Incident date: Jan 30, 2026

NHTSA Complaint Summary Vehicle: 2025 Hyundai Santa Fe Issue: Airbag non‑deployment in a 40‑mph side‑impact collision On January 20, 2026, my 2025 Hyundai Santa Fe was struck by another motorist directly along the driver side awaiting to make a left turn. The other motorist crossed the centerline at an estimated impact speed of approximately 40 mph, according to the police report. The coll... Read more

Crash 1 injured

Incident date: Sep 11, 2025

car just locking on its own as you're driving down the road cruise control light blinking on and off randomly had a brake light gets stuck when I got home and got other vehicle the other night it took you forever to get that off but I have received takata airbag recall notice do not drive and no one can be in the passenger seat also definitely progressed as time went on these unusual symptoms most... Read more

Incident date: Dec 6, 2025

The Air Bag Service Warning Message and warning light is illuminated I took the car back to the dealership had it serviced and a month later the message and light are on again. The passenger Air Bag sensor is malfunctioning sometimes it doesn't detect the passenger most times it detects a passenger when there isn't one. The tail and brake lights work intermittently. The steering system is dange... Read more

Incident date: Feb 19, 2026

Head on collision on February 19, 2026 in a 2023 Ram 2500 Rebel. Air bags did not deploy anywhere in the vehicle even though driver was traveling 55-60 MPH. Significant damage occurred in front of vehicle as well as all along the passenger side of the vehicle. Pictures will be provided showing damage and no air bags being deployed.

Crash