Consumer Safety Complaints

Incident date: Sep 18, 2024

The contact owns a 2018 Fiat 124 Spider. The contact received notification of NHTSA Campaign Number: 24V694000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted twice and confirmed that the manufacturer had not provided instructions on how to ... Read more

Incident date: Dec 18, 2024

See attached document for complaint.

Crash

Incident date: Jul 7, 2025

The contact owns a 2018 Audi Q5. The contact stated while driving 40 MPH, the air bag warning light illuminated. The vehicle was taken to a dealer; however, the vehicle was not diagnosed due to the cost. The vehicle was not repaired. The contact stated that the failure persisted. The contact stated that the warning light was intermittently illuminated. The manufacturer was not notified of the fail... Read more

Incident date: Jun 26, 2025

While traveling at approximately 77 mph on the interstate, I was forced off the road by another vehicle, causing my car to collide with a cable barrier. The initial impact was to the front driver’s side corner, and the vehicle then scraped along the driver’s side against the barrier. Despite the high-speed impact, no airbags deployed. •Component or System That Failed: The frontal airbag syst... Read more

Crash 1 injured

Incident date: Jul 7, 2025

The contact owns a 2015 Dodge Grand Caravan. While the contact's husband was driving 15 MPH, the front passenger's side headrest detached from the base and struck the contact in the back of the head extremely hard. The air bag had not deployed. No warning lights were illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed with a detached headrest air bag. The contact ... Read more

1 injured

Incident date: May 8, 2025

The contact owns a 2022 Chrysler Pacifica. The contact received notification of NHTSA Campaign Number: 25V302000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms part... Read more

Incident date: Jul 8, 2025

I purchased this vehicle in November 2024 from a dealership. On July 8, 2025, I was involved in a crash where the airbag failed to deploy. After the accident, I learned there was an active recall from 2020 (NHTSA Recall No. 20V024) related to the airbag control system. The recall had not been repaired, and I was never informed of it when I bought the car. This defect may have worsened my injuries ... Read more

Crash 1 injured

Incident date: Jun 29, 2025

The contact owns a 2018 Volkswagen Beetle. The contact stated while driving 40-50 MPH, the vehicle started jerking and there was smoke coming from underneath the hood of the vehicle before the vehicle stalled. The contact stated that several unknown warning lights were illuminated, and an alarm sounded. The vehicle was pushed to the side of the road with assistance. The towing agent informed the c... Read more

Incident date: Feb 15, 2025

The contact owned a 2023 Mitsubishi Outlander. The contact stated that while driving at approximately 30 MPH, the vehicle sustained a rear-end collision from another vehicle at a high rate of speed. No air bags deployed. The contact stated that the vehicle's left side had violently crashed into a wall, then the vehicle ricocheted onto the front driver's side, causing the tire to collapse where it ... Read more

Crash 1 injured

Incident date: Jul 8, 2025

Water leak...from trunk and sunroof....electrical problems airbag light on and off.....sensor issues i paid out of pocket.

Incident date: Jul 8, 2025

When starting the vehicle the error message comes on with the man holding the air bag and it comes on bigger in the dashboard too. And feels like the car runs hotter with this message on. If someone is riding in the passenger side and I get into an accident. It could be deadly for that person. So the area is on the passenger side. Yes spoke to the dealer at Flow Volvo in Greensboro NC, and she kn... Read more

Incident date: May 12, 2025

It was a recall for airbags and was fixed by the dealer

Incident date: Jul 8, 2025

The contact owns a 2020 Toyota Camry. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was m... Read more

Incident date: Jul 2, 2025

I’m reporting Suspicious activity: Inaccurate Vehicle Service Records Reported by Flagship Chrysler Bayamón. Every time my Jeep Renegade, VIN [XXX] , has been serviced by Flagship Chrysler Bayamón—four times in total—the information reported to Carfax has been inaccurate : 1. 12/02/2023 - 12/05/2023: Right front seat buckle replaced under warranty. Invoice [XXX]. Per carfax report dated... Read more

Incident date: Jul 8, 2025

The problem I have is: There is 3 recalls for my vehicle. One is the urgent as Takata airbags installed. I called local Honda dealer on 6/27/25, they order the part and I received the email stating that part arrived. I called dealer today to schedule a replacement. When I ask how long it will take, lady say about 1/2 day. When I ask if Honda will give me car to drive in that time, she stated No., ... Read more

Incident date: Jul 4, 2025

Driving down highway in center lane, at or under speed limit, rainy conditions. Unexpectedly hydroplaned when transitioning from asphalt to bridge. Collided head-on with guardrail on right-hand side of road. Car then rotated and driver side rear collided with guardrail again. Airbags did not deploy, and during initial head on collision with barrier, driver seatbelt came unlatched from locking mec... Read more

Crash 2 injured

Incident date: Feb 16, 2025

The contact owned a 2013 Kia Forte. The contact stated that her daughter was occupying the front passenger's side seat while the wife of the contact's daughter was driving 65 MPH. The contact stated that another vehicle that was driving approximately 100 MPH crashed into the rear driver's side of the vehicle, causing the vehicle to roll over approximately 4-5 times. The vehicle landed on its drive... Read more

Crash 2 injured

Incident date: Jul 8, 2025

The contact owns a 2007 GMC Sierra 3500. The contact received notification of NHTSA Campaign Number: 15V324000 (Air Bags) and would like to be removed from the recall distribution list. The local dealer and manufacturer were not contacted.

Incident date: Jun 18, 2025

The contact owned a 2021 BMW X3. The contact stated while parked and occupied in the vehicle, while shifting the gear shift into park, the vehicle accelerated independently and collided with a Tesla occupied by a mom and daughter, which was in front of her. The contact mentioned that the Tesla collided with another vehicle. The vehicle then reversed independently at a high speed and then accelera... Read more

Crash 1 injured

Incident date: Jul 8, 2025

The contact owns a 2017 Volkswagen Beetle. The contact received notification of NHTSA Campaign Number: 24V834000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirm... Read more

Incident date: Jul 5, 2025

The contact owned a 2018 Nissan Rogue. The contact stated that while driving approximately 35 MPH, a second vehicle crashed into the front passenger side of the vehicle. During the crash, no air bags in the vehicle deployed, and the vehicle was destroyed. The driver sustained an injured left hand and lower back and neck injuries. The front seat passenger sustained a chest contusion along with back... Read more

Crash 2 injured

Incident date: Jul 19, 2020

The contact owns a 2009 Chrysler Town and Country. The contact received notification of NHTSA Campaign Number: 20V396000 (Air Bags, Steering); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that parts were not yet available. The manufactu... Read more

Incident date: Mar 3, 2025

I continue getting a message Supplemental Restraint System Problem. See Your Dealer. Also, many times not all my doors lock and I have replaced the battery for key fob numerous times and no luck still while driving I hear a noise as if the doors are locking or unlocking on its own.

Incident date: Oct 30, 2024

Manufacturer Recall Number 69EG NHTSA Recall Number 24V834 This recall was announced in October and I have been calling the dealership every month since then to have it repaired. They've said the part is on backorder with no estimate on when it will come in. It's been almost a year and I am anxious every time I drive my car that my airbag could explode resulting in injury. If a recall can resul... Read more

Incident date: Feb 1, 2024

The contact owns a 2021 Honda Odyssey. The contact received notification of NHTSA Campaign Number: 24V064000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distributi... Read more

Incident date: Jul 7, 2025

My 2022 Ford Maverick hybrid is known to have an issue with water leaking into the cabin from the cowl. This water is leaking onto the floorboards and there is some mold growing behind the electrical box. WHICH IS NOT GOOD AND IS SAFTEY AND HASZARD TO OUR HEALH TO BREATH THIS IN THIS NEED TO BE SENT OUT AS A RECALL AND FIX FOR FREE OR BUY BACK THE vehicle

Incident date: Jul 2, 2025

I hit an elk at 65 mph while pulling a flatbed trailer loaded with 4000 lbs of hay. The crash warning light did not come on nor did the air bags deploy. The whole front end of the truck is badly damaged. I contacted my local Ford dealer with this information and was told by the service agent that the body shop will handle this. As my concern is how hard do you have to hit something to get the airb... Read more

Crash

Incident date: Jun 22, 2025

[XXX], I bought a new Ford Expedition Max Platinum. Four days after I bought the Ford Expedition Max, I experienced brake failure and all warning lights going off on the Ford. I was unable to brake correctly and almost causing a wreck on [XXX] in Charlottesville, VA. I called the Ford Dealership, (Myers Ford) in Elkton where I bought the Ford and they sent me a message saying there was an open rec... Read more

Crash

Incident date: Jun 24, 2025

On June 24 ,2025 I was in a front end collision resulting in personal injury to with parties. From airbags not deploying on my vehicle. My car was deemed total loss from insurance company. Vehicle didn't have any prior electrical or and warning lamps on at time prior collision

Crash 2 injured

Incident date: Jul 4, 2025

Air bags did not deploy. We were hit at 35 miles per hour on the front driver side by someone running the red light. It is currently located at a repair facility waiting for an estimate by the insurance company. The problem has not been reproduced and we did not have any warning messages on.

Crash 2 injured

Incident date: Jun 9, 2021

Rear window seal has allowed water in to the cab of the truck and the electronic components under the back seat have already had to be replaced causing the vehicle to not operate properly. The rear window is still leaking and has leaked since 2021, when it was replaced under warranty. If water enters into the electronic components under the back seat or the air bags located in the head liner, whil... Read more

Incident date: Jul 4, 2025

My vehicle is saying please service the airbags on it. I have noticed that when I start it there seems to be issues with my odometer showing up at times. I have noticed then the vehicle to a dealer for this issue but when it goes to the shop I will discuss it with them.

Incident date: Jul 7, 2025

the piece of leather trim sit on top of dash panel below the windshield that cover the airbag shrink and peel off the main dash. The passenger air bag might not deploy properly in the event of frontal collisions because of a loose piece of leather cover it.

Incident date: Oct 10, 2012

One day when I went to sit in the front passenger seat a message came on the Driver Information Center displaying, "SERVICE AIR BAG" and then I notice that the indicator light on the dash was displaying the Air Bag warning light, and the rearview mirror was showing that the passenger air bag was off. Without the air bag working I cannot ride in the front seat of the car and due to the fact that if... Read more

Incident date: Jul 7, 2025

The contact owns a 2011 Mercedes-Benz E350. The contact stated that while starting the vehicle, the SRS Malfunction message was displayed. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The approximate failure mileage was 156,094.

Incident date: Nov 1, 2024

Single vehicle accident on 11/01/2024 wet rode came into curve hut brakes it sped up struck guardrail on rt side darted across road into a ditch ripped front bumper cover off the seatbelt didn’t catch or no air bags worked

Crash 1 injured

Incident date: Jul 6, 2024

1. I have had my oil changed 3 times this year and there continue to have sludge in the oil and strange noise from engine and I am very uncomfortable and afraid to drive my car. It rides funny and sometime slows on its own. 2. My airbag light has remained on and I was told they need to be replaced Please consider CheckIn for damage engine for recall repair for 2019 QX 60 Thanks

Incident date: Jul 1, 2025

Error: Airbag and the passenger airbag isn’t working. There is a recall for the atlas but my vin isn’t in there. No recall for the brakes but they are in a class action lawsuit and they are squeeling, vibrate and feel like they won’t stop. Dealership claims nothing wrong. But my car I traded in didn’t feel like this. Vw need to take action before accidents happen.

Incident date: Jun 26, 2025

DTC 66-=13 and 66-11 found module failed function All warning lights are on suddenly including ABS

Incident date: Jul 6, 2025

Adjusting the headrest up some and the headrest popped out and want go back in i know that it pops out durning a collision so im wondering why is it popped out now the airbag light is on

Incident date: Jul 4, 2025

Date of Incident: [XXX] Location: [XXX] To Whom It May Concern, I am submitting this letter to report a potential airbag malfunction involving my 2024 Kia Forte GT. On [XXX], I was the driver and sole occupant of my vehicle when I was T-boned on the driver’s side while traveling [XXX] on [XXX] at the intersection of [XXX] . The collision was severe enough to spin my vehicle and resulted in ... Read more

Crash 1 injured

Incident date: Jul 4, 2025

I am the owner of a 2025 Kia K5 GT-Line that was recently involved in an accident. In the days prior to the crash, I experienced recurring issues including screen reboots while driving and temporary power loss. I do not remember the moment of the accident, and I am currently under medical care for head trauma. I am reporting this because I believe the vehicle may have malfunctioned in a way that ... Read more

Crash 1 injured

Incident date: May 14, 2025

My wife was in an accident where she struck a vehicle crossing an intersection in front of her. She believed she was traveling at between 25-30 mph. Following the accident, the Honda Pilot dash indicated a problem with the airbag. My wife suffered bruising across her chest and her hips from the belt. After extensive repairs, documents attached, the dash continued to display a fault with the airbag... Read more

Crash 2 injured

Incident date: Apr 1, 2018

recalled airbag

Incident date: Jul 3, 2025

I wanted to express a concern regarding my vehicle. There are several wires exposed on my dashboard where multiple cracks have developed over time. I have been hesitant to bring the vehicle in for the airbag recall replacement because I am concerned that the existing damage to the dashboard could worsen during the repair process. My primary worry is that additional cracking could expose more wiri... Read more

Incident date: Jun 5, 2025

Dear NHTSA, My name is [XXX] the owner of the above RAV4. It has been probably if not, six months since that I kept on going to my local dealer for the safety recall on my vehicle however, every time I am going to the dealer, they told me that the recall is not available as a yet. I am very concerned about this issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.... Read more

Incident date: Jul 1, 2025

I bought this car from elderly people. After I bought it and drove, there's lots of thing not according to safety standard? I asked them (seller) but they don't have any answer, due to their age. So, since last Tuesday, I am driving as it is. Hardly I put 250 miles so far. There's belt sign, Air bag sign, and Low tire air sign. All signs are showing in my dashboard and stays as long as car is on. ... Read more

Incident date: May 16, 2025

My vehicle stop on the highway. Jut cut off out of nowhere. And has been cutting off and losing power. I replaced the battery which I thought was the problem. Then I thought it was the alternator so I took it to nissan to have a diagnostic and they said it was not and that no codes came up that a positive battery cable had to be replaced. I was charged 342 for a diagnostic and to change a cable. ... Read more

Incident date: Jan 28, 2025

The contact owned a 2023 Honda CR-V Hybrid. The contact stated that while her husband was driving 50 MPH, the vehicle in front slowed down, the brake pedal was depressed but traveled down to the floorboard, but the vehicle failed to respond and rear-ended the vehicle in front. The contact stated that the vehicle bounced and spun around, facing incoming traffic. The contact was unsure whether there... Read more

Crash 1 injured

Incident date: Jan 15, 2024

The contact owns a 2020 Toyota RAV4. The contact received notification of NHTSA Campaign Number: 23V865000 (AIR BAGS) However, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not... Read more