Consumer Safety Complaints

Incident date: Jun 29, 2025

We were rear ended on the interstate. Cars in front of us stopped and we also came to a complete stop and a few moments later we were hit. During the collision, none of the airbags were deployed. Both our front seats fully reclined backwards. None of our seatbelts locked. Only the two seats that no one was in locked. Also, my headrest completely broke off. Our car was later determined by the insur... Read more

Crash 2 injured

Incident date: Jul 15, 2025

The contact owns a 2017 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that several local dealers were contacted regarding the recall repair and was informed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount... Read more

Incident date: Jul 15, 2025

The contact owns a 2023 Chrysler Pacifica. The contact received notification of NHTSA Campaign Number: 25V302000 (Air Bags); however, the part to do the repair was unavailable. The dealer was not contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure. The VIN was invalid.

Incident date: Oct 30, 2020

All 4 door airbags spontaneously deployed while driving. The air bag deployment knocked me unconscious and I woke up on the shoulder of the road. The vehicle dialed 911 after the incident occurred.

Incident date: Jun 21, 2025

I was sold a vehicle with the incorrect front brakes, an open recall on airbag and bad transfer case all looked at and confirmed by a dealer .

Incident date: Jul 7, 2025

I never had issues with my van when I bought it but On Monday got all the fluids drove to Phoenix and the transmission got hot the TCL light and ABs light turned on as well as the SRS light no check engine the floor on the driver side and passenger side was super hot. The transmission on 1st gear start hitting hard 2nd gear started slipping we pulled over right away let the car cool down but the t... Read more

Incident date: Jun 25, 2025

I have a 2016 kia sedona. Engines on the vehicle have been known to be bad and I already had 1 engine replaced under their extended warranty that covers to 150000 miles after a blown head gasket. I got a new engine 11/2024 however car overheats & coolant leak everywhere&bust hoses. I was told to replace radiator and all cooling/heater hoses, but video show coolant bubbling car still overheating. R... Read more

1 injured

Incident date: Jul 14, 2025

Manufacturer has not been able to fix a safety recall on a timely manner .I read that air bags my not deployed and fatal injuries could be suffered if in an accident. It has been years since the recall came out and still no solution .

Incident date: Jul 12, 2025

Airbag light is on and the code it says is for clock spring

Incident date: Jul 11, 2025

I was driving on I-290 toward Chicago when traffic began to slow. I also began slowing down when I was suddenly rear-ended by the vehicle behind me at a high speed. My car sustained significant rear-end damage, including a crushed bumper and a detached exhaust pipe that was dragging on the ground. The other vehicle involved was totaled. Police arrived on the scene and determined the other driver w... Read more

Crash

Incident date: Jun 1, 2025

The contact owns a 2008 Ford Escape. The contact stated that while driving on several occasions at various speeds, the steering wheel became firm and difficult to turn. The contact stated that the air bag and traction control warning lights were illuminated. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 67,000.

Incident date: Jul 1, 2024

Tesla wants >$750 to "fix" a bug it sold in the car, & won't turn off the beep that happens every 5 minutes of driving, telling us that their sensor is defective. They want us to pay to tear the seat apart so they can replace the entire sensor. This error is happening in most of their vehicles (at least 2019 Model 3's). It's probably a Malfunctioning Occupant Weight Sensor (which determines if so... Read more

Incident date: Jul 13, 2025

Yesterday on 7/13, my family and I were fully stopped and parked in a parking spot (car was in park, to the best of my knowledge). The front passenger had just exited the vehicle and was opening the back door where my kids were just beginning to get out of their seats. At that moment, something occurred that caused the car to speed over the parking curb, across a pedestrian sidewalk and struck a b... Read more

Crash

Incident date: Jul 16, 2023

The contact rented a 2023 Tesla Model 3. The contact stated that while driving at 55 MPH in the rain, a vehicle in front of him abruptly slowed down. The contact depressed the brake pedal, but the vehicle jerked to the side. The contact stated that the emergency braking system unexpectedly activated ("slams on") while he was driving due to the Automatic Emergency Braking (AEB) system falsely detec... Read more

Crash 1 injured

Incident date: Apr 14, 2025

The contact owns a 2001 Honda Civic. The contact stated that the air bag warning light was illuminated. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 89,000.

Incident date: May 28, 2025

The contact owns a 2023 Chrysler Pacifica. The contact received notification of NHTSA Campaign Number: 25V302000 (AIR BAGS); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not exp... Read more

Incident date: Aug 30, 2024

The contact owned a 2018 Ford Edge. The contact stated that the vehicle was turned on and parked on a level ground surface while the contact was outside of the vehicle. The contact stated that the vehicle reversed independently, drove over the curb, hit the apartment complex fence, went down the alley, and hit a neighbor's fence. The contact stated that the vehicle was driven away from the scene a... Read more

Crash 2 injured

Incident date: Jul 11, 2025

I was driving normally last week when the driver's head restraint system (known by Mercedes as Neck Pro) unexpectedly and without warning blew at my head. The noise was very loud, and the headrest slammed against my head. Luckily, I was driving approximately 20-25 miles per hour, daytime, on a residential street without too many other vehicles. I was able to pull over to investigate what happen... Read more

Incident date: May 10, 2023

The contact owns a 2016 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The contact called several dealers and was informed that the part was on backorder. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not ... Read more

Incident date: Jul 13, 2025

I have received the message "Service Airbag System" on my dashboard along with the Airbag light being on and red in color. My vehicle is currently not being shown as being part of the recall for 2022 chrysler pacificas but I believe it should be. This is a safety issue and I am concerned about driving my vehicle with my children.

Incident date: Jul 12, 2025

Clock spring failure at 10 years 1400000 miles causing airbag light to come on. Airbag in steering wheel presumably doesn't work properly. The car has been looked at by a dealership who quickly confirmed clock spring failure, but falls outside of VW warranty replacement for this vehicle. There was no warning prior to failure of the clock spring.

Incident date: Oct 15, 2024

Request for Recall Coverage – 2013 Nissan Rogue Select Airbag Issue Dear Sir, I am the original owner of a 2013 Nissan Rogue Select. Recently, I became aware of a recall issued by Nissan North America for certain 2013–2014 Rogue Select vehicles due to an electrical short in the harness connector. This issue is caused by snow/water and salt seeping through the driver's side floor carpet, resu... Read more

Incident date: Jun 4, 2025

I have received a recall notice back in June 5th. I tried to reach my dealer (Douglas Mazda) couple of times but they are not fixing it. As it has been announced that, it is not available. The vehicle is under warranty. PLease suggest me what steps I should take? As it is not not safe drive in any highway.

Incident date: Jul 12, 2025

The leather dashboard has shrunk to the point where the the Porsche dealer recommend replaceing it. This appears to be an issue serious enough to prevent the airbag from deploying correctly if in an accident. This appears to be a common issue.

Incident date: Jul 13, 2025

We were in a 9car pile up. Front and back and drivers side were hit and severely damaged. Airbags did not deploy. After the accident smoke was seen coming from the sides of the car where the seat belts come out of. Both front and back were white puffs of smoke from all four seatbelts. The front passenger seatbelt failed to tighten on impact as all the other seatbelts did. Passenger was thrown abou... Read more

Crash

Incident date: Jun 25, 2025

Police case : 2500011609 The failure of the airbags in my Toyota Camry placed both the driver and the minor passenger at significant risk of injury. While the airbags in the Ford vehicle deployed and presumably helped protect its occupants, my passenger was left unprotected, leading to sustained injuries that require ongoing medical treatment. This raises serious concerns about the reliability of ... Read more

Crash 1 injured

Incident date: Jul 10, 2025

Air bag light is not coming on at all.

Incident date: Jul 1, 2022

nothing specific happened to cause one rear reverse light to not work anymore. changed light bulb and checked spark plugs nothing has fixed the issue. there is also an airbag recall i need taken care of.

Incident date: Jun 7, 2025

Greeting, on June 7,2025 my Toyota Corolla was repaired at Interstate Toyota for the replacement on the airbag. I have attached documents that share the job was completed successfully. Please review and forward and email that it is verified in your system to my email address. [XXX] Warmly, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Incident date: Jul 10, 2025

The airbags didn’t deploy in a collision that included the front and rear. My head and body was smashed into the steering wheel and dash. There were no warning that there may be a problem with this system. We have not had an inspection yet but are hiring an investigator for that purpose.

Crash 1 injured

Incident date: Jun 13, 2025

The contact owned a 2014 Honda Accord. The contact stated that while driving 40 MPH, in heavy traffic, the vehicle was rear-ended by the vehicle behind. As a result, the vehicle was propelled forward and was hit by an unknown vehicle, and was then hit by another vehicle, which caused the vehicle to spin around and hit the concrete median, where it came to a stop. Unknown if any warning lights were... Read more

Crash 1 injured

Incident date: Jun 24, 2025

On [XXX] while driving approximately 1.5 hours away from home, a warning message appeared on my dashboard stating: “Hybrid System Warning. Stop and Do Not Drive.” I immediately pulled over and contacted my insurance company, who arranged for the vehicle to be towed to the nearest authorized Hyundai dealership (Thomas Hyundai in Cumberland). The warning clearly indicated that it was not safe to... Read more

Incident date: Jun 13, 2025

On June 13, 2025 my 2022 Ford Bronco and was involved in a serious collision in which the airbags did not deploy, the emergency braking and forward collision warning did not activate either. The second vehicle was t-boned at an estimated speed at the point of impact was 45mph. Both vehicles were a total loss. The Bronco suffered a bent frame and the passenger door would not open. The repair es... Read more

Crash

Incident date: Jul 10, 2025

My "restraints indicator lamp warning" is going off occasionally. Ford just contacted me to tell me that my airbag will not deploy if needed.

Incident date: Jul 4, 2025

One week into owning the vehicle a notification popped up. “Airbag system needs service”

Incident date: Jun 1, 2023

The contact owns a 2012 Volkswagen Passat. The contact stated that soon after an unknown air bag recall repair was performed on the vehicle, the air bag warning light illuminated intermittently. The dealer was notified of the failure and provided a fee for diagnostic testing. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknow... Read more

Incident date: Jun 19, 2025

Dashboard has an issue where staples have come out, I am told this may impact the air bags in an accident. Dealer recommended selling the car. This is recurring issue that is very common.

Incident date: Jul 1, 2025

On July 1, 2025, I was involved in a severe rear-end collision while driving my 2024 Mazda3 manual hatchback. The impact was forceful enough to shatter the rear windshield, leave a deep dent in the tailgate, and bend the trailer hitch mount under the vehicle by several inches. Despite this, none of the airbags deployed, and there were no airbag warning lights before or after the crash. After the ... Read more

Crash 1 injured

Incident date: Apr 20, 2025

There is a light is always on and it says passenger airbag off

Incident date: Jun 21, 2025

I started to see the oil light on the dashboard and i heard a hard sound from the engine so that i changed the oil then after a couple days i saw the light again on with a little bit high temperature, so stooped by a gas station and i added some more oil after i shut the car off and waited to cool the engine down and i started the car, the oil light was gone and the engine sound was smoother then ... Read more

Incident date: Jun 11, 2025

The passenger seat airbag seat sensor does not work properly. The sensor wiring gets loose making the airbag system not work. It’s a common problem in this make and model. So I don’t understand why it hasn’t been recalled yet.

Incident date: Jun 25, 2025

I am reporting a safety concern involving the airbag system of my 2025 Lucid Air (VIN: [XXX] ). I brought the vehicle to Lucid’s Tysons, VA service center due to a thumping sensation in the steering wheel while turning. On [XXX] Lucid diagnosed the issue as internal play in the bracket that mounts the driver airbag. Instead of replacing the bracket or steering wheel assembly, the technician appl... Read more

Incident date: Jun 2, 2025

Received a safety recall and called Greg Lair GMC to schedule repair. Service guy told me the part is backorder. Called first of June and dealer still says part backorder. Letter said the parts were available. Is the dealership just not wanting to comply with this recall?

Incident date: Jul 9, 2025

My passenger airbag spontaneously deployed without an impact when it was parked. This shattered the windshield and expelled plastic dashboard pieces and glass everywhere. My daughter and I had just exited the car so there were no injuries. Had we not stopped this may have deployed on the road or if my passenger had waited in the car caused serious injuries. I contacted Chrystler to report this saf... Read more

Incident date: Jun 2, 2025

I have an open recall related to the activation system for the airbags. I have not had an event related to the recall at this time, however I am stationed in South Korea as an active duty member. My car is with me in South Korea, and there are no Fiat dealerships in country. I am set for a permanent change of station to Suffolk England, where there are Fiat dealerships in country. The shipper wi... Read more

Incident date: Jul 10, 2025

The contact owns a 2019 BMW X3. The contact stated that while driving at an undisclosed speed while the front passenger’s side seat was being occupied, the message "Front Passenger’s Restraint System Malfunction" was displayed. The vehicle was taken to the dealer, where it was diagnosed and determined that the front passenger’s side seat mat detection sensor had failed and needed to be repla... Read more

Incident date: Jul 10, 2025

The contact owns a 2021 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V865000(Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. An unknown dealer was contacted. The manufacturer was made aware of the issue and confirmed that the recall part... Read more

Incident date: May 1, 2025

restrains indicator lamp warning air bag warning issue with vehicle impact sensor. this can prevent that the air bag system from deploying properly

Incident date: Jun 18, 2025

The contact owned a 1997 N/A Toyota Camry. The contact stated that while an acquaintance was driving approximately 45 MPH, the acquaintance crashed into the rear of another vehicle. The air bags failed to deploy. The driver sustained neck pain and received medical assistance later. A police report was filed but the contact did not have the information available. The vehicle was towed to an indepen... Read more

Crash 1 injured

Incident date: Jul 10, 2025

Passenger restraint system malfunction is the error code. I am reporting this because it seems to be a common problem with a very important safety system in the vehicle.