Consumer Safety Complaints

Incident date: Jul 17, 2025

The controls (buttons) on the right side of my steering wheel progressed from slow to respond to completely unresponsive, and then the driver airbag light started coming on. At first it was intermittent, then constant. I didn't expect those two issues to be related but did come to learn it was the clock switch. According to my Hyundai dealer, this is a known issue in several other years/models o... Read more

Incident date: May 1, 2025

The contact owns a 2016 Subaru Forester. The contact stated that while her husband was driving 70 MPH, the air bag warning light illuminated. The information alerted the contact about an SRS issue. The contact stated that there was an audible ding with the warning light flashing on and off. The contact buckled the passenger’s side seat belt to stop the dinging sound. The vehicle was taken to the... Read more

Incident date: Mar 26, 2025

The front airbag crash sensor on my 2005 Nissan Xterra failed and is currently unavailable due to an extended backorder. Firestone Auto provided a work order confirming the need for replacement. The airbag warning light has been flashing continuously for the past four months, indicating a system malfunction. My advisor contacted Nissan dealers three times, and they confirmed the part remains on ba... Read more

Incident date: Jul 21, 2025

For a year I have responded to every notice for a recall repair (7 total) Mazda has not repaired my vehicle or scheduled its repair. My recall ID is 016742248 and my Campaign Number is 100409. My car has a DO NOT DRIVE status and Mazda tells me I MUST drive the car 2 hours to get it repaired each way. And they refuse to transport y vehicle even thought I have told them in phone conversations about... Read more

Incident date: Mar 27, 2025

We called our local Ford dealership, Matthew Ford of Pryor (Oklahoma) and made an appointment for the safety recall of replacing the clock spring. They proceeded to attempt the replacement and in the process damaged the steering column module, part no. GC3Z3F791KA. We are now being told that Ford does not have the necessary steering column module part and nobody manufactures it for our trim leve... Read more

Incident date: Jul 21, 2025

I turned the key to turn on my car and the airbag deployed.

Incident date: Jun 1, 2025

I discovered suspected non-OEM electrical components, including a twisted white wire pair and burgundy connector, routed through the passenger-side fuse box and terminating at a footwell speaker or unknown transducer. RF scans (TinySA) showed consistent emissions at 93–106.6 MHz in the cabin, even with the engine off. Symptoms include localized EM exposure targeting genital area, neurological di... Read more

Incident date: Feb 1, 2022

The airbag light has been on for years. Also, the controllers on the steering wheel stopped working, first left side, 6 months later followed by right side. I’ve been told it’s due to a faulty ring inside or under the steering wheel. Worried to drive with faulty airbag.

Incident date: Mar 14, 2025

Recall Action Soon Issue Since 03-14-2025 Drivers side seat buckle replacement For More Information Telematics Generated Issue Recall Action Soon Issue Since 11-08-2024 Inspect front door check-arm reinforcement spot welds For More Information

Incident date: Jul 12, 2025

I was driving in the vehicle to put gas in, all of the sudden, i heard something snap and felt something hit the back of my head really hard. I felt disoriented as I didn't know what had happened. When I stopped and look at the seat, I noticed that head rest had deployed suddenly without warning and hit the back of my head. There was no accident that should have caused the head rest deployment. ... Read more

1 injured

Incident date: Jul 12, 2025

Saturday morning July 12th after starting my vehicle, a warning was presented “SRS AIRBAG SYSTEM MALFUNCTION”. I immediately took it to the dealership where they ran diagnostics. The service advisor admitted he nor his mechanic had ever seen anything like that before. They were unable to detect the issue that day. We planned to return the vehicle Thursday July 17. I dropped it off at 10am and ... Read more

Incident date: Jul 3, 2025

I was driving my 2023 Kia Niro PHEV into my garage after running an errand, going very slowly. Suddenly the vehicle--all on its own--surged forward, slammed into the rear wall (triggering air bags), ricocheted backward across the street, and struck a neighbor's fence. I was able to get out of the car but I was in shock; paramedics were called. Ultimately, my injuries were found to be limited to br... Read more

Crash

Incident date: Jul 4, 2025

Unknown

Incident date: Jul 16, 2025

What component or system failed or malfunctioned, and is it available for inspection upon request? The airbag system warning light on my 2014 Hyundai Sonata GLS has turned on. I suspect it may be related to a faulty clock spring or another issue within the Supplemental Restraint System (SRS). The vehicle is available for inspection upon request. How was your safety or the safety of others put at ... Read more

Incident date: Dec 5, 2024

This car was cited for recall due to defective driver side airbag in December 2024 and as of this date – July 18, 2025 – VW has not provided any repairs.

Incident date: Jul 18, 2025

Volkwsagen has still addressed the recall of 24V834. I can't find anywhere else to submit a complaint. When I call them they say they do not have the parts even though I was notified of the recall in December 2024. I also called into the NTHSA but no one answers your phone. I think your employees are picking up and leaving the phone off the hook.

Incident date: Jul 16, 2025

Upon collision with another vehicle, there was no deployment of any airbags. The vehicle is available for inspection. I was in a head on collision and due to the severity and deployment of the other vehicles airbags, I believe that mine should have as well. The vehicle is currently in the process of being inspected by insurance. A police report was filed for the incident. There was no prior indica... Read more

Crash 2 injured

Incident date: May 1, 2025

When the airbag light comes on and is visible on the dashboard, this action shorts out the ac, heat, as well as the defroster. This airbag light is a constantly lit up and will not go out. I have been told that there is a problem with the clock spring on this vehicle. This has been an on going problem for several years now. So this tells me that when the airbag light comes on, the airbag does not ... Read more

Incident date: May 4, 2021

Clock spring shorts out the electrical system. It causes the AC and heat not to work and no blower motor. This could cause others problems as well

Incident date: May 18, 2023

The contact owns a 2017 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (AIR BAGS); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experie... Read more

Incident date: Jul 18, 2025

The contact owns a 2015 Honda Accord. The contact stated that while driving at an undisclosed speed, the air bag warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that the clock spring had failed and needed to be replaced. The vehicle was not repaired. The vehicle was taken to the dealer, where the same diagnostic information was provided. The con... Read more

Incident date: Jul 17, 2025

We have been having numerous sensor issues. Sensors showing air bag malfunction and with passenger side seat belt on the front right side. We bought the car in used condition from pat lobb toyota of mckinney less than a year ago. Constantly having sensor issues with it.

Incident date: Jul 1, 2025

The contact owned a 2020 Jeep Grand Cherokee. The contact stated while driving at 30 MPH, another vehicle pulled out in front of his vehicle, causing him to T-bone the vehicle on the front driver side. No air bags deployed. The contact stated he and his girlfriend sustained injuries to their backs and his left ankle, knee, and wrist, and bruises on his chest and ribs due to impact. Medical attenti... Read more

Crash 2 injured

Incident date: May 8, 2025

The contact owns a 2022 Chrysler Pacifica. The contact received notification of NHTSA Campaign Number: 25V302000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirm... Read more

Incident date: Jul 18, 2025

The active headrest failed. It is a safety issue due to it failing out of nowhere with no signs of an issue. It broke free and pushed my head forward aggressively causing neck pain. I am a licensed mechanic and verified the cause of failure.

Incident date: Jul 13, 2025

I have driving on highway [XXX] heading back home to yucca valley from oceanside driving in the left lane my steering wheel locked up my vehicle swerved let into a street sign and thr vehicle proceeded to turn right swerving on the road losing control of the vehicle my airbag never deployed and my riverside tire as well the drives haft fell off the vehicle and now my car is completely totaled luc... Read more

Crash 2 injured

Incident date: Jan 6, 2025

My airbag sensory notifications keeps coming on. When I start my car normally it isn’t on but once I start driving the notification will come on along with the ding noise it makes when you don’t have on a seat belt. I notice there was a recall on this issue for the later model Corolla and wanted to see if possibly this could be considered for the 2020 Corolla’s.

Incident date: Jul 14, 2025

The contact owns a 2014 Dodge Durango. The contact stated that while driving at an undisclosed low speed through a parking area, the passenger's side seat headrest deployed inadvertently and hit the passenger in the back of the head. No warning lights were illuminated. The vehicle was not diagnosed or repaired by a dealer or an independent mechanic. After investigating the failure, the contact rel... Read more

Incident date: Jul 16, 2025

I was in a car accident (car total loss), my air bags did NOT deploy and a light came on after the crash to say the airbags malfunctioned.

Crash 1 injured

Incident date: Jul 5, 2025

The contact owns a 2024 Honda Pilot. The contact stated while driving approximately 5 MPH in a drive-through and depressing the brake pedal, the brake pedal was stiff and the vehicle failed to respond on two occasions, and rear-ended the same vehicle twice. The contact stated that both vehicles sustained scratches. The air bags did not deploy. There was no injury sustained. No police report was fi... Read more

Crash

Incident date: Jun 10, 2023

Passenger Airbag does not turn on when someone who weighs 100 pounds or less occupies the front passenger seat. This issue also occurs on my 2024 Subaru Legacy Vin # [XXX] . IT also occurred on the loaner car the dealer gave me which was a 2025 Subaru Crosstrek. I asked two Subaru dealers, Pinebelt in Lakewood, NJ and Lester Glenn in Toms River, NJ to fix the problem; but they stated that they cou... Read more

Incident date: Sep 1, 2024

Passenger Airbag does not turn on when someone who weighs 100 pounds or less occupies the front passenger seat. This issue also occurs on my 2024 Subaru Crosstrek Vin # [XXX] . IT also occurred on the loaner car the dealer gave me which was a 2025 Subaru Crosstrek. I asked two Subaru dealers, Pinebelt in Lakewood, NJ and Lester Glenn in Toms River, NJ to fix the problem; but they stated that th... Read more

Incident date: Jul 11, 2025

I was driving on freeway in rain, rear end of truck kicked out sideways due to hydroplane, I hit the cement median in the front of truck, spun around and the back end also hit median. I have $25,000 in damage and the frame is bent in 3 locations, however airbags didn't deploy. 1) Airbags didn't deploy, and yes available for inspection. 2) I think airbags should have gone off, all 4 of us hit our h... Read more

Crash

Incident date: Jun 27, 2025

Got an error message that the passenger seat air bag needs service.

Incident date: Jul 16, 2025

Transmission slipping, side airbags deployed, seatbelt cut, TPMS light on, unsafe to drive.

Incident date: Jul 16, 2025

I was in an accident with front and rear collision and damage and my airbags never deployed. I hydroplaned into the guardrail and hit the front of the vehicle completely and then was rear-ended with massive damage after I hit the guardrail.

Crash

Incident date: Jul 14, 2025

While driving my 2022 Chevrolet Silverado, the vehicle suddenly veered to the right without any driver input, ultimately crashing into a concrete guardrail. At the time of the incident, I was merging into the left lane with my turn signal activated and traveling below the posted speed limit. According to the statement provided to my insurance company—and based on my direct experience—the truck... Read more

Crash 1 injured

Incident date: Jul 16, 2025

I was adjusting the headrest and the active headrest Broke Free and released. No excessive pressure just a standard adjustment.

Incident date: Apr 1, 2013

2013 Volkswagen Passat [XXX] I received a recall notice for the Takata driver airbag inflator in 2016, and as of July 2025, I am still being told by Volkswagen that the repair is “Not Yet Available” and will not be until September 2025. This means I will have waited over 9 years for a critical safety repair. I live in Texas, a region identified by NHTSA as high-risk for airbag explosion due ... Read more

Incident date: Jan 16, 2025

The contact owns a 2014 GMC Acadia. The contact was advised about the VIN being included in NHTSA Campaign Number: 23V334000 (AIR BAGS) at the point of sale. However, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of t... Read more

Incident date: Dec 5, 2023

This is recall on and OCS that not has been taking of and I'm trying to find out is the problem that is matter has not been resolved. It's been since Dec of 2023 and I still don't have this issue fixed yet. And the light is on the right passanger side.

Incident date: Jul 15, 2025

In-dash airbag light stays on as well as the passenger side airbag. Took the vehicle to Infiniti dealership who recommended to change the OCS Unit and OCS Sensor which costs over $18,000+. Of course, the vehicle in question is not in warranty and we are not going to pay for the repair due to the fact cost to repair is equivalent to the value of the vehicle. This is a safety hazard and have looked ... Read more

Incident date: May 24, 2025

While driving, my entire dashboard lit up with every warning sound and symbol for the car. It would cycle through collision, airbags, braking, all of it. Luckily I was able to drive to a safe place. I let the car sit overnight and the alarms stopped. Took it to service and they could not recreate it and no codes showed up. Second time it happened, the warning sounds and lights didn’t stop. The c... Read more

Incident date: Jul 15, 2025

It started when I purchased it in February 2025 Mileage was 99200 I noticed the seatbelt warning signs didn’t ding if I didn’t have my seatbelt on. And the sunroof not only was leaking but it is coming apart where it is held in place I’m afraid it will suddenly come down and strike me without notice while driving. Theee days ago I noticed the airbag light came on while I had the driver assi... Read more

Incident date: Jul 12, 2025

While driving the side airbags exploded and I had to stop in the middle of the street, get vehicle towed to mazda dealer in Alpharetta, GA Now, im without a vehicle. What do I do now?

Incident date: May 25, 2025

I purchased my 2017 Lincoln MKZ Select on November 11, 2024. The vehicle was determined to need a new engine, per Murgado Lincoln of Chicago. They had my car for over 48 days while putting in a new engine. After this was completed the car had to be sent back due to a mistake the mechanics made by not attaching a gasket properly. After this, I began experiencing odd noises underneath the hood and t... Read more

Crash

Incident date: Sep 15, 2024

The contact owns a 2009 Chevrolet HHR. The contact stated that while starting the vehicle, there was an abnormal clicking sound coming from the vehicle. In addition, the contact stated that the passenger’s side air bag warning light illuminated and occasionally flashed on and off. The vehicle was taken to the dealer but was not diagnosed or repaired due to the cost. The contact had previously r... Read more

Incident date: Jul 15, 2025

SRS LIGHT CAME ON 2 MONTHS AGO. FEAR FOR MY SAFETY. RECALL PLEASE. ELECTRICAL. BACK RT WINDOW AND RT FRONT DOOR LOCK CANNOT BE OPERATED FROM FRONT DRIVER DOOR. LIGHTING. BACK INTERIOR LIGHT DOES NOT TURN OFF AUTOMATICALLY. Paint is peeling from all over the car, especially on the front of it. Looks ghastly.

Incident date: Jul 8, 2025

I took my 2010 ford edge to have a air bag recall repaired. The air bag was fixed, the air bag light cleared. I drove about 3 miles home and the light reappeared, I checked the code and it was B2293-03 air bag fault. My wife called right away and told them the light came on and the car can't be inspected until it's clear. They told my wife it would be $200 to take a look at a repair they literally... Read more

Incident date: Mar 10, 2023

The contact owns a 2015 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was made aware of the issue. The contact had not experienced ... Read more