Consumer Safety Complaints

Incident date: Nov 5, 2024

Service airbag light came on one week before airbags in the front driver in front passenger side ruptured on their own in the middle of driving. This is cars the seat belts and the front seats to lock up and we now have no airbags. We did bring it in to see if we could get it at least the steering wheel one replaced because of the recall but the dealership (todd wenzel) and Grand Rapids Michigan s... Read more

Incident date: Jul 30, 2025

The contact owns a 2014 Volkswagen Passat. The contact received notification of NHTSA Campaign Number: 24V834000(Air Bags); however, the part to do the recall repair was not yet available. An unknown local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that t... Read more

Incident date: Jun 4, 2025

Restraint Module went bad and after I looked it up online this was a recall for my year make and model.

Incident date: Jun 11, 2025

The Air Bag Light remain on . The vehicle was checked in a scanner and the codes B1312 and B1319 where found..I want to know if are recalls for this car. If yes What dealer in Puerto Rico can repair it.

Incident date: Jul 22, 2025

My wife who was driving had stopped at a pedestrian crosswalk behind another car that had stopped to allow people to cross. While we were stopped a GMC truck plowed into the rear of our car at a high rate of speed. Police, fire, and an ambulance were called to the seen. The occupant driving the truck was ticked for driving to close and taking his eyes off the road. My wife and I suffered injuries ... Read more

Crash 2 injured

Incident date: Jul 28, 2025

My front passenger active headrest deployed while parked.

Incident date: Jun 6, 2025

Faulty airbag warning

Incident date: Jul 27, 2025

I received a proactive service alert from Tesla car stating: Front Passenger Safety Restraint System Issue. Tesla wants to charge me to fix this and said there may be issues with the restraint system, such as seats belts or airbags if I don’t pay out of pocket to fix it. This seems ridiculous I have to pay to fix this safety concern.. please issue a recall for this… seems a lot of people ... Read more

Incident date: Jul 29, 2021

As appears to be the case with many other 2017 Nissan Altima drivers, the light indicating the Passenger Side Air Bag is OFF remains on even when adults are in the seat. When the dealership took a look at the issue, they said the Occupant Control Sensor System required replacement, and quoted ~$1,000 to fix this issue. This is a cost we weren't able to bear, and so we have had to use the car wit... Read more

Incident date: Jul 25, 2025

The contact owns a 2019 Honda Odyssey. The contact stated that while idled in traffic, the vehicle was rear-ended at approximately 60 MPH. No air bags were deployed. The seat belts retracted as intended during impact, and the lift gate and rear driver's side window were shattered as a result of the crash. In addition, the vehicle occupied one passenger in the front passenger side seat and a second... Read more

Crash 2 injured

Incident date: May 28, 2025

Was pulling into a parking spot on the 2nd level of parking garage and the Jeep accelerated and hit the cement wall at front of garage space. It accelerated on its own. The front of the jeep was crushed, and I ended up with a fractured sternum and a seat belt hernia which I will have surgery in the next couple of weeks. The airbags did not deploy. And I did not press on the gas pulling into th... Read more

Crash 1 injured

Incident date: Jul 3, 2025

After the 3.5 software update OTAthe airbag error showed up and I am reading on forums that multiple folks have this issue but no recall

Incident date: Jul 26, 2025

I bought the vehicle 14 days ago and everything was going well until black smoke started to come out of the exhaust and it started to smell burnt. I brought a mechanic to my house and he told me that the engine had already died

Incident date: May 25, 2025

On may 25, 2025 I was driving down a local road with several occupants in the van. I did not collide with another car, object my driver side curtain airbags went off trapping me and the occupants in the car. Had to cut the airbags to get out.

Incident date: Jul 14, 2025

* Upon a significant partial front and complete side impact, the airbags failed to deploy. No front, side, curtain, etc... * The vehicle has been seen by the original tow company, the insurance assigned tow company (from original tow company to a body shop) and by the body shop personnel. * I believe the insurance adjuster has inspected, but I cannot confirm that at this time. * No prior warning l... Read more

Crash

Incident date: Nov 1, 2024

Front passenger seat sensor intermittently fails, causing the Passenger Airbag indicator to switch to OFF (even if a passenger is present) with an accompanying "Service Airbag" message on the dashboard and illumination of the service airbag light. This occurs usually driving above 25mph, but can happen stationary, and lasts for anywhere from 5 seconds to a minute (more commonly shorter). The issue... Read more

Incident date: Jul 25, 2025

The contact owned a 2010 Chevrolet Silverado 1500. The contact stated that while her son was driving at 40 MPH, when the vehicle in front stopped suddenly, the contact's vehicle rear-ended the vehicle. The contact's vehicle came to a stop from the impact. No warning lights were illuminated. The driver’s and passenger’s side air bags did not deploy. A police report was filed. The paramedics wer... Read more

Crash 2 injured

Incident date: Dec 25, 2023

It has been almost 2 years and a remedy is not yet available?? I don’t feel safe in this car without this being fixed!

Incident date: Apr 1, 2025

RECALL CAME OUT 12/2024; CALLED LOCAL DEALERSHIP NIELLO VW OF SACRAMENTO CA IN JANUARY WAS TOLD PARTS WOULD BE AVAILABLE IN APRIL. CALLED IN APRIL WAS TOLD PARTS ARE NOW NOT AVAILABLE UNTIL SEPTEMBER AT THE EARLIEST AND NOW ITS SAYING THERE IS NOT EVEN A REMEDY AVAILABLE. AND THE POSSIBLE OUTCOME OF THE AIRBAG UNINTENTIONALLY GOING OFF IS SERIOUS INJURY OR DEATH TO DRIVER AND PASSENGERS. I DRIV... Read more

Incident date: Jul 1, 2025

The contact owns a 2017 Nissan Altima. The contact stated that while operating the vehicle, the air bag warning light illuminated on the instrument panel. The vehicle was taken to the dealer where the vehicle was diagnosed with a defective air bag sensor and was informed that the air bag needed to be replaced. The vehicle was not yet repaired. The dealer reset the air bag warning light, but the wa... Read more

Incident date: Dec 20, 2023

The contact owns a 2021 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution dis... Read more

Incident date: Jan 15, 2025

My Check Airbag light came on without any incident and has stayed on since January, 2025. I took it to a Nissan dealer and they told me they would charge me $4,000.00 to see if it could be fixed. Charged me $209.96 just to look at the car. Their report said AIRBAG SIDE MODULE LH FAULTY. I am very uneasy now driving around not knowing if my airbag will deploy if ever needed. It is now July, 2025 a... Read more

Incident date: Oct 11, 2024

In October 2024, the rear subframe was replaced due to rust perforation in the area of the suspension arm mounting bracket. I had no warning. The car was in for routine service at Mercedes Benz of New London. It had rusted from the inside out and was considered unsafe to drive by the Mercedes service advisor. I could have had a serious accident! I had no choice but to replace the subframe as i... Read more

Incident date: Feb 10, 2025

When someone is sitting in passenger seat the light for their airbag blinks, is on or off. So we are unsure if the airbag would in fact deploy if we were to be in a collision.

Incident date: Jul 28, 2025

The contact owns a 2014 Volkswagen Passat. The contact received notification of NHTSA Campaign Number: 24V834000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool con... Read more

Incident date: Jun 13, 2022

My wife got an accident in June 2022 but air bag did not work so I contacted Kia 6/22/2022 sent proof photo but just no good excuse why air bag did not work. It should be recalled for this matter. Defective airbag or sender.

Crash

Incident date: Jul 20, 2025

The contact owns a 1996 Toyota T100. The contact stated that while stopped at a stop light and adjusting the volume on the radio, the driver side air bag deployed without impact or warning. The contact stated that heavy, white smoke began to emit from the air bag as he was hit in the face by the air bag, which bruised his right cheek. A police report was not filed, and the contact did not receive ... Read more

1 injured

Incident date: Nov 22, 2022

I owned a 2020 BMW 430i (VIN: [XXX] ) manufactured in March 2019 at the Regensburg plant. This vehicle matches the exact criteria of NHTSA Recall 19V-352 for defective knee airbags that may fail to deploy in an accident. I was involved in a serious crash on [XXX], and the airbags did not deploy. Despite this, my VIN is not showing as included in the recall. I am submitting this as a potential VIN... Read more

Crash 3 injured

Incident date: Jul 25, 2025

On 7/25/25, I was rear-ended while driving my 2018 Lexus ES 300h with my child in the front seat. Despite the force of impact and resulting injuries, none of the airbags deployed. Moments after the crash, a “SRS Airbag System Malfunction” message appeared on my dashboard. That message is now gone, but airbag and seatbelt lights remain active. I suffered knee injuries from contact with the das... Read more

Crash 2 injured

Incident date: Jul 27, 2025

Desconocido bolsas de aire takata posible retirada .. Alto consumo de combustible

Incident date: Jul 27, 2025

Desconocido bolsas de aire takata posible retirada .. Alto consumo de combustible

Incident date: Jul 26, 2025

Headrest airbag went off randomly with no reason while driving. It broke when it went off and cannot be put back or reset.

Incident date: Jul 26, 2025

I was involved in an accident. My car was moving at less than 10 MPH and the other driver hit the front drivers side, at the driver side wheel area, at about a 90 degree (t bone direction) angle while traveling an estimated 30-35 MPH. The front end of my automobile was obliterated, grill was gone, and my vehicle was turned 90 degrees to the right after impact. The passenger front door could barely... Read more

Crash

Incident date: May 1, 2025

I have never been in an accident. Airbags bag warning frequently turning on

Incident date: Jul 14, 2025

Swerved to miss deer and ended in a ditch and all the airbags deployed except for the steering wheel airbag.

Crash 1 injured

Incident date: Jul 7, 2025

I have a 2021 ford bronco and the rear shock absorbers are both bad on my car it is dangerous to drive I have taken it to 2 different ford dealerships one in Morgantown wv and one in fairmont wv and was told there was nothing they could do about it. Then I contacted ford motor company and spoke to someone and was told there was nothing they could do and the vehicle was safe to drive although it st... Read more

Incident date: Jul 25, 2025

My 2025 Cadillac CT5 was stationary at a red light behind a red truck when a black truck traveling in the opposite direction struck the truck head-on. The red truck was pushed backward into the front of my CT5 with enough force to cause major front-end damage. Despite this, no airbags deployed. I believe the airbag system failed to detect or respond to a valid crash condition and there is a larger... Read more

Crash 1 injured

Incident date: Jul 13, 2025

On or around [XXX] the rear occupant sensor warning light came on. We scheduled a service appointment with the dealership for 7/15/25 at 7:00 a.m.. We were informed later that morning that it was a defective module that could affect the air bags and it wasn’t safe to drive the car. It is 7/26/25 and we still wait on the part. Yesterday we were told by the service department that they didn’t kn... Read more

Incident date: Jul 25, 2025

I had a diagnostic done and it was discovered that the passenger seat airbag is defective and needs to be replaced

Incident date: Jul 23, 2025

Me and my partner were giving a car for her birthday I use it more for work they gave us title but lately I been experiencing hits in car that we haven’t done or crash anyone or anything and also air bag activation and other problems the one has me worry is that rpm loses gas power on free way can’t go over then 20 loses power

Incident date: Jul 25, 2025

My car is displaying a message that the "Front left safety restraint issue". Airbags are off. brought the car in for service, they said they fixed some low voltage pin. Less than a week later the message appeared again. Tesla did not take this issue seriously -- I'm driving around with no airbags? The next available appointment is a month out for Tesla. I've uploaded my Tesla invoice where they ... Read more

Incident date: Feb 1, 2025

The airbag sensor (ODS) malfunctions for front passenger seat. The "airbag off" warning lights up when the seat is occupied. This was fixed by dealer back in 2020 under recall WUM-98/NHTSA ID 19V-701000. However, this problem recurred intermittently about five months ago. I called Capitol Subaru in San Jose, CA and spoke with Service Advisor, Dan Padilla, who informed me that the recurrence of ... Read more

Incident date: Jul 25, 2025

The passenager airbag on won't activate at the 88lb weight per local Subaru of Gallatin dealership where I purchased the car from. They did a test with 88lbs in another Subaru vehicle and the passenger airbag on activated but won't activate on in the 2024 Subaru Forester. The local dealership stated that the airbag sensor is off by 10lbs in the vehicle I have. I have asked the dealership to addres... Read more

Incident date: Jul 1, 2025

WARNING LIGHT ON DASH JUST WENT ON

Incident date: Jul 25, 2025

The contact owns a 2013 Volkswagen Passat. The contact received notification of NHTSA Campaign Number: 24V834000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact called the ... Read more

Incident date: May 5, 2023

Sensor on passenger side airbag stays off at times when there is a passenger in the seat. The notification on the dash and above the GPS screen notifies the driver that the airbag is off. This was a previous issue and pertains to a recall that was completed. This has not resolved since the recall has been completed and the problem still continues only 3 years after being "fixed".

Incident date: Apr 30, 2025

My seat doesn’t detect if passanger is in seat so my air bag engine light goes on and off it was recalled and mazda supposedly cleared the issue but seems like they didnt fix it the recall properly

Incident date: Apr 1, 2025

My airbag light is on and the dealership says I have no active recalls but when I ask about recall number 11V-107 no one can confirm the when and where for this recall. I would like it repaired at no cost and the criteria of this recall number.

Incident date: Jul 25, 2025

The contact owns a 2020 Toyota Camry Hybrid. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The dealer was contacted and confirmed that the parts were not yet available. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Incident date: Dec 4, 2024

Weight sensor light is on. There is a recall on newer models.