Consumer Safety Complaints

Incident date: Aug 8, 2025

Purchased vehicle almost a year ago with Mobile dealership telling me they were unable to have air bags replaced due to lack of parts from manufacturer. I have been in contact every few months with local dealership (Mullinax in Montgomery, AL) checking on status of recalled airbags. July 2025 I received a letter from General Motors to contact local dealer as airbags were available for recall. I... Read more

Incident date: Aug 8, 2025

The contact owns a 2016 Honda Odyssey. The contact stated that while driving 40 MPH, the front passenger’s side tire drove over a pothole, and immediately afterwards, all the air bags on the passenger’s side of the vehicle inadvertently deployed. No warning lights were illuminated. The vehicle was taken to an independent mechanic, but the vehicle was not yet diagnosed or repaired. The manufact... Read more

Incident date: Aug 8, 2025

Dealer has advised that replacement of airbag will result in damage to interior parts and trim and that replacement parts are not available and that the dealer will not be responsible for replacement and repair of damage. I have refused the warranty replacement until a dealer can be located that will not damage car interior

Incident date: Aug 6, 2025

During a front end collision the car did not auto brake and the air bags did not deploy. The car has been totaled and is currently at a dealership for insurance appraisal.

Crash 7 injured

Incident date: Jul 22, 2025

I rear ended another vehicle and my airbags didn’t deploy bags did not deploy. The impact was hard enough to cause me to hit the steering wheel and I also hurt my hand. The front of my car was completely damaged and the car was considered a total loss. I am in the process of getting a EDR

Crash 3 injured

Incident date: Aug 6, 2025

On August 6, 2025, I purchased a 2013 Infiniti G37 from Auto Quality Corp. The total amount paid was $4,700 with a pending balance of $1000. I was given the car turned on and was not present when the car was turned on. Upon leaving the dealership and arriving to my destination, I turned off the car. Once I was ready to get back on the road, the car failed to turn on again. The vehicle is failing t... Read more

Incident date: Dec 20, 2023

The contact owns a 2020 Toyota Camry. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was not contacted. The manufacturer was not made aware of the issue. The contact had not experience... Read more

Incident date: May 9, 2021

5/9/2021 The SRS dashboard light came on with a bell warning. Bell quits after a short time but the light stays on solid. When turning ignition on, light and bell comes on, blinks 3 times, does this 6 times and then stays on solid. When driving hear bell for 5 times, this repeats later for a total of 5 times. After turning the ignition switch on/off I hear a sound from under the driver or passenge... Read more

Incident date: Jul 22, 2025

Passenger air bag light came on and passenger seat belt locked up also the transmission had to be fixed

Incident date: Jan 1, 2024

2019 Ram limited 4x4 . Leather dash has bubble and shrinking exposing air bags . 5th gen trucks are having issues with this that Stelantis [ Ram] knows of. They know of this issue and wont fix. They seem to have fixed this issue in 2023.

Incident date: Aug 29, 2023

Side Curtain and Seat Side Airbags. Unavailable for inspection as Avis Rental Company cleaned the vehicle, removed airbags, and sold at auction as salvage. Side curtain airbags trapped me in the vehicle, and shrapnel from seat side airbag impaled/injured my arm. Combination of Side Curtain and Seat Side airbags, and seat belt, resulted in catastrophic shoulder injuries. Additionally, the gases ... Read more

Crash 2 injured

Incident date: Aug 7, 2025

The contact owns a 2014 GMC Acadia. The contact received recall notification of NHTSA Campaign Number: 23V334000(Air Bags), and the vehicle was taken to the dealer several times for the recall repair; however, the contact was informed that the wrong parts were received. The contact was informed that the wrong color of part had been delivered. The contact stated that the issue had persisted for mon... Read more

Incident date: Aug 7, 2025

I was driving at 515 am on the highway about 60 mph, when all of a sudden Drive aside headrest airbag went off. I am thankful that it was early in the morning and not a lot of people on the road cuz I did swerve but did not hit anyone or anything as it startled me as I was driving. I called Chrysler see case number below and they will do nothing about this. As this car is made you need to replace ... Read more

Incident date: Jun 11, 2025

Air bag light turned on June 2025. Could not be reset. Had local shop read the code. Driver's side air bag, likely clock spring. Brought it to the dealership after a month wait for appointment. It was confirmed that it was the Clock Spring and replaced. This is not a wear part. Research shows a very common issue with other kia and hyundai makes and models of a similar age that were actively reca... Read more

Incident date: Aug 7, 2025

The contact's sister owns a 2013 Honda Odyssey. The contact stated that while driving 65 MPH, the contact noticed an unattended trailer hitch on the road and the vehicle drove over the trailer hitch, which rolled under the vehicle and bumped into the exhaust of the vehicle. The contact stated that the driver's side and passenger's side curtain air bags and seats airbags deployed. There was no warn... Read more

3 injured

Incident date: Jan 15, 2024

The contact owns a 2020 Toyota Camry Hybrid. The contact received notification of NHTSA Campaign Number: 23V865000 (AIR BAGS); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

Incident date: Jul 15, 2025

The contact owns a 2013 BMW 128I. The contact stated that after starting the vehicle, the air bag warning light illuminated. The contact also stated that while his wife was seated in the front passenger’s seat, the passenger’s side air bag warning light illuminated. The vehicle was taken to the dealer, who determined that the front passenger’s side seat occupancy mat had failed and needed to... Read more

Incident date: Aug 2, 2025

The contact owns a 2018 Chevrolet Impala. The contact stated that recently, the driver’s side air bag deployed while the vehicle was parked and unattended overnight. Prior to the failure, the air bag warning light had illuminated while driving. The local dealer was not contacted, and the vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The approximate fail... Read more

Incident date: Aug 7, 2025

Power door locks do not work and driver side door lock can't be push down at all and will not open when locked.

Incident date: Feb 1, 2025

The air bag in the drivers head rest exploded while my daughter was driving away at college, thankfully she was stopped at a red light she only had a mild concussion, this head rest exploded all on its on without warning or being in a wreck,

Incident date: May 1, 2025

My vehicle was backed into while ì was inside of it in a parking lot. Due to my horn failing., I was unable to alert the other driver to see me. The clock spring is what failed the first time at 95k they replaced it. I'm now at 147k and it failed again . Now I'm discovering that if it does not work, there's an electrical circuit failure and that the airbag will not deploy if I get in an accide... Read more

Crash

Incident date: Aug 7, 2025

While i have a few recalls i plan on needing service from Mercedes for, I just found out that Mercedes has a Class action lawsuit involving my C class mercedes C300 from 2010-2022 years. I was driving and ran into a pothole. My car rear started making noise and sounds. I went to the auto shop amd was told my rear subframe was damaged and would cost over 2,000. I and putting in a complaint to ma... Read more

Incident date: May 5, 2024

Air Bag sensor keeps turning on. After several resets, and it’s always a different airbag sensor that sets it off.

Incident date: Aug 3, 2025

I had just gotten off work and turned on my car. I put my seatbelt on and that's when a message popped up on my dash saying "SRS Airbag System Malfunction. Visit Your Dealer". I was a bit concerned and worried and so when I started driving home, it still displayed that message and it started to beep as I drove more. It also makes it seem like my seat belt isn't buckled even when it was. I had gott... Read more

Incident date: Aug 6, 2025

The contact owns a 2013 Ford Mustang. The contact received notifications of NHTSA Campaign Numbers: 15V319000 (Air Bags) and 19V001000 (Air Bags). The vehicle was taken to the dealer, and the dealer declined to perform the recall repairs. The contact was informed that, because of the installation of an aftermarket steering wheel, the recall repairs could not be performed. The manufacturer was not ... Read more

Incident date: Aug 6, 2025

Fiat dealers do not have the ability to address this recall, spoke to FCA customer service and the FIAT representative was unable to find any dealer with in the Dallas, Fort Worth area that had the equipment to service this recall. FCA has abandoned the 2020 Fiat 124 Spider for service leaving a critical safety component unprepared. Airbag recall number 24V-694

Incident date: Sep 23, 2024

I own a 2018 Honda Accord EX‑L (VIN#: [XXX]). Shortly after a service visit to a Honda dealer for unrelated maintenance (in Sep. 2024 with an estimated 50,000 miles), the dashboard began showing ‘Supplemental Restraint System Problem – See Dealer’. A dealer quoted $400+ to diagnose and replace what appears to be a common passenger airbag indicator sensor failure, a known issue reported by ... Read more

Incident date: Jul 2, 2025

Air bag light came on in the instrument panel. I took it to the dealership along with oil change. They scanned the airbag problem and it came back that the passenger front seatbelt had open circuit. My vehicle is not part of the current recall for this issue. I want to let you know that my build of my vehicle should fall under the current recall for the ongoing build dates with this issue.

Incident date: Jul 13, 2025

The contact owns a 2006 Scion XB. The contact stated that while stopped at a traffic light, another vehicle crashed into the rear, pushing it with the impact into an intersection due to the other vehicle still accelerating while rear-ending her vehicle. The contact stated that the other vehicle had lifted the rear end of her vehicle and had almost driven under her. The contact stated that the othe... Read more

Crash 2 injured

Incident date: Jul 13, 2025

The contact owned a 2011 Toyota Prius. The contact stated while driving at an undisclosed speed in an intersection, a Ford F-150 vehicle crashed into the front driver's side of the vehicle. The contact stated he was pinned between the door and the infotainment system. The airbags failed to deploy. No warning lights were illuminated. The contact was taken to the local hospital by a friend in a priv... Read more

Crash 1 injured

Incident date: Nov 6, 2024

The contact owns a 2017 Subaru Forester. The contact stated that the passenger’s side air bag warning light was illuminated. The vehicle was taken to the dealer, who diagnosed the vehicle and determined that the occupant detection system (ODS) had failed and needed to be replaced. The part was ordered 9 months ago; however, the part was on back order. The vehicle was not repaired. The manufactur... Read more

Incident date: Jun 7, 2025

Bonjour j'habite en France et procède un Chevrolet Tahoe V8 5,3 de 2007. il fait partie de la liste des véhicule dont l'air bag doit être remplacé et aucun garage en France ne veut faire la réparation et prise en charge. Pouvez-vous me dire comme et vers qui me tourner pour que le remplacement de cet Air bag puisse être pris en charge et réparer? Merci d'avance Cordialement Mr Lamy

Incident date: Jul 16, 2025

The contact owned a 2019 Chevrolet Tahoe. The contact stated that while driving approximately 40 MPH straight during heavy traffic, the vehicle was T-boned and crashed into a second vehicle, causing severe damage to the front end of the vehicle. During crash the air bag did not deploy. The contact sustained fractured ribs and an injured neck and was transported via ambulance to the local hospital.... Read more

Crash 1 injured

Incident date: Aug 6, 2025

The contact owns a 2021 Toyota Sienna Hybrid. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags). Upon contacting the local dealer, the contact was informed that the parts for the recall repair were on backorder. The contact had not experienced a failure related to the recall. The manufacturer had not been contacted. The contact stated that the manufacturer had excee... Read more

Incident date: Jun 20, 2025

I received a message of Restraint system malfunction and when I called the local dealer I was told the part is not availabel anywhere in the USA. What am I supposed to do with this. I was told the air bags and seatbelts may malfunction. The vehicle only has 85k miles. its a 2012. At this point who will take the car as a trade? It's not safe and they don't have an answer except to say I'm [XXX] and... Read more

Incident date: Aug 2, 2025

The right passenger airbag sensor is malfunctioning. When a passenger rides in the front seat, the air bag turns off and the air bag warning goes on. I believe this could be related to the earlier Subaru recall for the seatbelt harness. I have been quoted $1,900 by Subaru for the repair. I've read on Subaru forums that this can be a problem for model years affected by the earlier recall. I have a ... Read more

Incident date: Sep 27, 2024

I own a 2023 Chevy Bolt EV. Around 9/27/24 at 5,144 miles, the vehicle began experiencing serious electrical and propulsion issues. It has been to the dealership six times, each requiring a tow due to total loss of function. Issues include blown fuses, charging failures, shifting problems, propulsion loss, and repeated warning messages. Repairs have involved fuse box replacements, a new wiring har... Read more

Incident date: Jul 25, 2025

My instrument cluster is failing

Incident date: Aug 5, 2025

There is no remedy available to fix the OCS sensor in front passenger seat of our 2021 Toyota Avalon. We are scared to drive it. What are our options since Toyota will not help.

Incident date: Jul 31, 2025

The driver side headrest airbag deployed. No one was hurt, this was a replacement recall part from December 2023. This was supposed to be safe, what if I was driving my family and friends around and this happened? We don’t feel safe. I left a message with the dealer and am waiting to hear back. No one has inspected it this time yet. No warning signs.

Incident date: Jul 24, 2025

Loss of brakes

Incident date: Aug 5, 2025

The contact owns a 2021 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V064000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a ... Read more

Incident date: Sep 13, 2021

I collided with three parked vehicles and my airbags did not deploy causing me to hit my head

Crash 1 injured

Incident date: Aug 5, 2025

Local dealer is not repairing my recall. I keep getting told parts are not available and this has gone on for years.

Incident date: Aug 1, 2025

The contact's father owns a 2013 Chevrolet Blazer. The contact stated that while his father was driving at approximately 40 MPH straight forward, the brake pedal was depressed, and it traveled to the floorboard. Then, the brake pedal was lifted, and the brake pedal traveled a second time to the floorboard. The vehicle did not slow down as intended, and the vehicle crashed into the rear of another ... Read more

Crash 1 injured

Incident date: Dec 30, 2020

The contact owns a 2013 Volkswagen Beetle. The contact received notification of NHTSA Campaign Number: 20V785000(Air Bags). The contact stated that the dealer was contacted and advised the contact that the parts were unavailable. The manufacturer was made aware of the issue. The contact had not experienced a failure.

Incident date: Jan 1, 2025

Passenger seat occupancy detection sensor failure. Known recall for the issue from same year 2018, my vin not included. Delaership stated 5300 dollars to repair. Subaru of America to provide goodwill gesture of 2000 dollars. Remaining amount is 3500 to repair ODS.

Incident date: Aug 22, 2023

Passenger airbag light comes on saying off while passenger is in the car

Incident date: Dec 29, 2023

I was notified that my vehicle has had a recall on it due to the OCS Occupant Classification System sensors being improperly manufactured which could lead in appropriately identifying the front occupant's weight and failing to deploy airbags. This recall has been open since December of 2023 and I have been checking with my dealer on scheduling but up until last week have been told that they di... Read more

Incident date: Dec 1, 2023

My vehicle is under Safety Recall 23V865 (Toyota dealer reference 23TB15) due to potentially defective Occupant Classification System (OCS) sensors in the front passenger seat, which may prevent the airbag from deploying properly. The recall was issued in December 2023, and as of August 2025, there is still no available remedy. Toyota originally estimated a fix by Q3 of 2024, but it is now overdue... Read more