Consumer Safety Complaints

Incident date: Mar 1, 2025

I placed a bid on a vehicle at the co-part location in [XXX] . I reviewed the damage etc. and found it to be an acceptable risk. It was advertised that the car was in an accident with the passenger side and front grill damage. here was allegedly no damage to the motor and most importantly the airbags had not deployed. It was being sold with a salvaged title. Knowing these issues, I purchased th... Read more

Incident date: Mar 12, 2026

The contact owns a 2024 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 26V034000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

Incident date: Apr 29, 2023

The contact owned a 2007 Chevrolet Cobalt. The contact stated that while the son was driving at approximately 52 MPH, the vehicle crashed head-on into a second vehicle. During the crash, no air bags had deployed, and the driver sustained fatal injuries. Also, during the crash, the ignition key broke off inside the ignition switch, and the vehicle was destroyed. A police report was taken at the sce... Read more

Crash 1 deaths

Incident date: Mar 7, 2026

The contact owns a 2017 GMC Acadia. The contact stated that while parked at her work, she had attempted to start the vehicle and was unable. The contact had the vehicle towed to an independent mechanic who diagnosed the vehicle and determined that the fuel pump needed to be replaced. The vehicle was repaired, but the failure reoccurred. The contact had smelled the strong odor of gasoline from the ... Read more

3 injured

Incident date: Mar 17, 2026

I got in a car crash the airbag deployed a was

Crash 1 injured 7 deaths

Incident date: Nov 1, 2025

On 10/29/25 I brought the vehicle in to Richard Lucas Chevrolet due to the alert from my insurance co that there was a recall with parking brake system. The dealership checked the car and told me they had to order the part that was needed due to the recall. Prior I also made the dealer aware that the car had recently stalled on me in the middle of the street, I was told by the dealership that this... Read more

Crash 1 injured

Incident date: Mar 13, 2026

My car was t-boned on the driver side and no airbags deployed. The outer door and window exploded with the force. We were also hit from behind

Crash 2 injured

Incident date: Oct 9, 2025

Passenger seat capacity sensor fault. Will not activate passenger side air bag. Checked with obd scanner

Incident date: Feb 24, 2026

One day my pilot 2012 suddenly started turning on and off the passenger airbag then out of the blue the airbag system light when on. Scanned it an it reads the passenger weight sensor is not communicating the part is no longer available to purchase and it is in backorder with date of delivery to be determined. Car is not safe to operate and Honda is not selling the part anymore to get the repair. ... Read more

Incident date: Mar 4, 2026

The contact owned a 2025 Jeep Compass. The contact stated that while driving at 70 MPH on the expressway, the traffic came to a stop due to a stalled vehicle in the fast lane. The contact slammed on the brakes to avoid rear-ending the vehicle in front. When the vehicle behind the contact's vehicle could not stop on time and rear-ended the contact's vehicle, from the impact, the contact's vehicle w... Read more

Crash 1 injured

Incident date: Mar 14, 2026

The contact owns a 2018 Ford Expedition. The contact stated that while driving at 45 MPH, another vehicle drove through a stop sign, causing the contact to T-bone the other vehicle, causing damage to the front end of the vehicle. The contact stated that no air bags did not deploy in his vehicle. The contact stated that he sustained whiplash to the neck and upper back. No medical attention was requ... Read more

Crash 1 injured

Incident date: Mar 9, 2026

Purchased new August 29, 2025 On 12/3/25- Mileage 4495. Took vehicle in for first maintenance service. Tire rotation and oil change. On 1/7/26- Reported grinding noise we had began noticing when starting vehicle. Engine light Service ESC. Service Traction control. Reported to Ben Mynatt GM. On 1/8/26 Mileage 7120- Took Yukon in for service due to grinding noise. Due for 6 module updates and 3 sta... Read more

Incident date: Feb 12, 2026

It was smoking from the engine, I immediately stopped the vehicle. My safety was put at risk immediately while being in the vehicle when the air bags deployed hitting me in the face and causing my face to swell. The safety of others was put at risk due to others being right next to me and putting others at risk of engine blowing up. Yes, the vehicle has been inspected by police. There were no warn... Read more

Fire 1 injured

Incident date: Oct 7, 2024

Airbag light is flashing. Independent shop found code B00C1:93-8B. OCS Sensor B. Shop sent owner to dealer for inspection & repair. Charged $57.24. Dealer found DTC B00C1 passenger seat occupant classification sensor b. Replacement cost for the part $1,110.13, plus shop fess and tax for a total repair cost of this critical safety item would be $1,197.29. I did not have this service performed due... Read more

Incident date: Sep 16, 2025

The contact owns a 2013 Nissan Frontier. The contact stated that the air bag warning light was illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that the air bag sensor located in front of the radiator had failed and needed to be replaced; however, the vehicle was not repaired because the Part Number: 98581-9BD8A; had been on backorder for approximately 6-12 mon... Read more

Incident date: Mar 1, 2025

The contact owned a 2025 Porsche Cayenne E-Hybrid Coupe. The contact stated that while driving at an undisclosed speed, the automatic emergency braking system inadvertently deactivated. The automatic emergency braking system and passenger air bag warning lights were illuminated. Additionally, the suspension started lowering. The vehicle was taken to the dealer; however, the dealer was unable to du... Read more

Incident date: Feb 2, 2026

My vehicle is affected ny the ejection mitigation recall. I have small children who sit in my third row of which hyundai corporate advised is not safe. Hyundai has no foreseeable mitigation for this and is leaving me with an unusable third row resulting in a huge issue with transporting my family. I am also pregnant. After 4 weeks of back and forth with hyundai they have refused to buy back my veh... Read more

Incident date: Dec 18, 2025

The contact owns a 2025 BMW X5. The contact stated that while his wife was driving at an undisclosed speed, for an unknown reason, she lost control of the vehicle and hit a telephone pole, where the vehicle came to a stop. The driver-side and passenger-side air bags did not deploy. No warning lights were illuminated. A police report was filed. The contact's wife was taken to the hospital by ambula... Read more

Crash

Incident date: Mar 16, 2026

I own a 2023 Hyundai Palisade Limited that currently has confirmed active safety recalls affecting critical passenger safety systems, including the third-row side-curtain airbag recall and the second-row seat belt buckle recall. We have experienced firsthand the seat belts coming unbuckled during driving. These recalls affect hundreds of thousands of Palisade vehicles and involve defects where t... Read more

Incident date: Mar 9, 2026

The contact owns a 2019 Jeep Grand Cherokee. The contact stated that the brake light failed to turn off. The service, seat belt, brake, and air bag warning lights were illuminated. The buzzer and lights were making a continuous sound. The local dealer was contacted, and the ABS module was replaced. The dealer informed the contact that there was no recall associated with the VIN or the failure. The... Read more

Incident date: Mar 8, 2026

Front passenger head restraint deployed without any accident or reason. Just deployed without cause snapping a plastic bracket so it can’t be manually pushed back into place you have to purchase the entire component. The other oddity is the piece that you need to replace in question has been discontinued. Stellantis has a recall referenced as (20c) but my particular vehicle doesn’t fit in ther... Read more

Incident date: Oct 16, 2024

Error code RCM_a021 front left safety restraint system fault. An issue that arises purely due to poor seat design. It is the fault of the seat pinching a wire from moving back and forth. This safety issue is an inevitability and not a one off chance. This issue is publicly noted on forms throughout all the years of this car’s production. This error results in airbags not being properly deployed ... Read more

Incident date: Mar 4, 2026

I hit a pothole and my airbags deployed. The Right side airbags and the front passenger seat airbags were deployed.

Incident date: Mar 10, 2026

Airbags failed to deploy in a collision where the front end of the vehicle was crushed, and a driver wearing a seat belt hit the steering wheel with enough force to fracture their sternum and cause two cervical fractures as well.

Crash 2 injured

Incident date: Sep 23, 2025

My vehicle has had a recall for seat belt issues for a while. My dealer has been unable to make corrections as hyundai has not/does not have the equipment to repair the issue. Its been months. Now theres another issue with airbags, and rumors of another issue with headrests. They have sold me a lemon and they are not providing a remedy.

Incident date: Mar 3, 2026

Airbag recall Recall Engine knock sensors bad

Incident date: Mar 15, 2026

I was driving about 20mph, my airbag deployed for no reason. No recalls, no warnings, nothing. I had my [XXX] daughter in the car and it was all filled with white smoke. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Incident date: Mar 14, 2026

I have already reported a crash due to sudden loos of power and submitted everything except the info that the air bags did not deploy and they should definitely

Crash

Incident date: Feb 14, 2026

My 2013 nissan rouge looses power and makes a jarring noise immediately after stopping at every stop when I accelerate it suddenly losses almost all power its already caused a crash I got hit right after take off because its immediate deceleration

Crash

Incident date: Mar 8, 2026

While I was driving in the middle lane through an intersection, a car from the opposite side failed to yield while turning and hit me on my driver's side. My car was traveling at approximately 35 MPH, and the other vehicle was exceeding the speed limit. The impact caused my car to veer in the opposite direction and I lost consciousness immediately. The fire department had to extract me from the pa... Read more

Crash 1 injured

Incident date: Dec 1, 2023

I am filing a formal safety complaint regarding my 2020 Hyundai Palisade due to severe and ongoing engine oil consumption that presents a safety risk, combined with an active federal airbag safety recall. For approximately one year, my vehicle has been consuming excessive engine oil. Approximately 1,500–2,000 miles after an oil change, the vehicle becomes dangerously low on oil. On January 19, 2... Read more

Incident date: Mar 13, 2026

Error message "Supplemental Restraint System Problem. See Your Dealer." comes on everyday. I understand this is a Honda well known issue and they refuse to recall.

Incident date: Feb 27, 2026

I was involved in an accident which resulted in my C-RV being totaled. Another vehicle pulled out immediately in front of me and I crashed into it. None of my airbags deployed. My vehicle's emergency response system was activated- it called emergency response and kept repeating that a crash had been detected. The front of my car was crushed in and the impact sent the vehicle that pulled out in f... Read more

Crash

Incident date: Sep 1, 2025

Airbag light comes on due to some failure in the passenger seat. This vehicle year has had a recall on the same issue but this VIN number was not included for some reason. Another consumer posted his assessment which I have attached. My vehicle falls under his category. He has sold his since his was never resolved.

Incident date: Mar 4, 2026

Airbags sistem failed

Incident date: Mar 13, 2026

The contact owns a 1991 N/A Toyota MR2. The contact received notification of NHTSA Campaign Number: 91V223000 (Air Bags). The vehicle was taken to a local dealer, who confirmed that the parts were on back order. The vehicle was not diagnosed or repaired. The dealer provided a Lien letter. The manufacturer was contacted and opened a case. The contact had not experienced a failure.

Incident date: Mar 8, 2026

Drivers airbag did not deploy in car accident that included substantial front and back end damage to vehicle. This vehicle was purchased used, and from a used car dealership just months prior to accident. Buyer had vehicle further inspected by a neutral third party to ensure safety. The side impact airbags deployed on impact. Head injuries were sustained when drivers head hit the sun visor then th... Read more

Crash 1 injured

Incident date: Jun 1, 2024

The contact owns a 2021 Mercedes-Benz Sprinter 3500. The contact stated that while driving at an undisclosed speed, the message “Driver’s Side Air Bag Deactivated” was displayed. The vehicle was taken to a dealer, where it was diagnosed, and determined that the wiring harness needed to be rewired. The vehicle was repaired; however, the failure persisted, and the message was displayed. The ve... Read more

Incident date: Mar 13, 2024

The contact owns a 2006 Dodge Caravan. The contact stated that the horn was inoperable, and the air bag warning light was illuminated. The dealer was contacted and informed the contact that the VIN was not included in the related undisclosed recall. The vehicle was not diagnosed or repaired due to the cost. The contact was referred to the NHTSA Hotline for assistance. The manufacturer was not cont... Read more

Incident date: Jun 9, 2025

On June 9, 2025, I was involved in a motor vehicle accident while driving my 2016 Honda Accord. During the crash, the seatbelt system failed in a way that caused severe force to my body rather than restraining me properly. The seatbelt detached and violently pulled my body, resulting in significant injuries. The force from the seatbelt failure ruptured my right breast implant, which required surg... Read more

Crash 1 injured

Incident date: Mar 13, 2026

The contact’s wife owns a 2023 Jeep Grand Cherokee L. The contact stated that while driving at an undisclosed speed, an air bag message was displayed. The vehicle was taken to the dealer; however, the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 36,000.

Incident date: Mar 9, 2026

The contact owns a 2022 Ford Escape. The contact stated that while entering an onramp at 40 MPH, the vehicle in front of her vehicle came to an abrupt stop, and the contact crashed into the vehicle. The contact stated that only the front driver side knee air bags deployed upon impact. The contact was taken to the hospital by ambulance and was treated for pain in her chest as well as an injury to h... Read more

Crash 1 injured

Incident date: Mar 13, 2026

Airbags seats and seatbelts useless for 6'8" 375lbs adult man. I sit within 6" of the steering wheel airbag the seatbelt goes across my bicep not my shoulder and the seat itself only goes up to the middle of my back, the head rest is between my shoulders. Why is there no exemption for giants and airbags and seatbelts? By having these "safety features" in my vehicle, my life is put in more danger t... Read more

Incident date: Jun 2, 2023

I was rear-ended and the Vehicle Alert displayed airbag malfunction. This was a car rental I reported to insurance company. It advised to inspect car immediately.

Crash 2 injured

Incident date: Feb 28, 2026

Horn stopped working. Airbag indicator will not reset. Took to local dealership but their service department doesn’t seem to find an active recall for this, even though I can see them listed, just not for my particular VIN number

Incident date: Feb 14, 2026

The contact owns a 2023 Hyundai Palisade. The contact received notifications of NHTSA Campaign Numbers: 25V607000 (SEAT BELTS) and 26V034000 (AIR BAGS). The contact stated that while driving at an undisclosed speed, the driver’s side seat belt buckle unlatched from the channel independently. No warning lights were illuminated. The vehicle was taken to the dealer; however, the contact was informe... Read more

Incident date: Mar 12, 2026

I would like to submit a formal complaint regarding the inadequate rental reimbursement being provided while a 2022 Chrysler Pacifica is undergoing recall repairs (Recall No. 226 – Ejection Mitigation). I took my vehicle to the dealership for recall repairs on March 12, 2026. The dealership does not provide loaner or rental vehicles. Chrysler Customer Care representatives advised that rental rei... Read more

Incident date: Jan 29, 2026

See attached document for complaint. The vehicle was sold without disclosure of an active airbag safety recall involving explosive deployment. Disclosure occurred only after contracts were executed and funds tendered. Had this life-safety information been disclosed prior to sale, the vehicle would not have been purchased. The failure to disclose a known safety defect at the point of sale constitu... Read more

Incident date: Jan 23, 2026

1. Passenger airbag fails to activate randomly. Passenger airbag light shows "off" with a passenger in the seat. Sometimes it works but often stays off for a whole day. 2. Transmission shifts gears by itself. Drive to neutral, Reverse to park. A software update changed the behavior but did not eliminate the fault. Now goes from Drive to Park. One time the vehicle shut off by itself after shiftin... Read more

Incident date: Jan 15, 2025

My 2017 Subaru Forester [Touring] (VIN: [VIN]) has a recurring front passenger airbag deactivation problem even when an adult is seated and belted. The console shows “Passenger Airbag OFF” with an adult occupant. The seatbelt chime recognizes a passenger, but the airbag remains OFF. In many cases, the airbag will only enable if the passenger sits after engine start—classic Occupant Detection... Read more