Consumer Safety Complaints

Incident date: Sep 4, 2025

The contact owns a 2020 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V064000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experience... Read more

Incident date: Sep 4, 2025

The contact owns a 2020 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V064000 (Air Bags). The local dealer was contacted, who declined to assist until the SRS light was illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the issue. The contact had not experienced a failure.

Incident date: Jun 4, 2025

Vehicle is producing a "Service Airbag" warning message and red airbag light on the instrument cluster at each start. The problem code 'U0170' is found which correlates to 'Lost Communication With Passenger Presence Module'. The dealer advised that the part is discontinued and no longer available. The needed Part Number is: 23504892 which is a single year, single model only part. I checked with n... Read more

Incident date: Feb 10, 2025

WHEN MY WIFE IS IN THE FRONT PASSENGER SEAT THE AIR BAG DOES NOT GO ON. I AM TOLD IT IS ACTIVATED BY WEIGHT. MY WIFE WEIGHTS 95 LBS. I WAS INITIALLY TOLD THAT 80 LBS OR MORE SHOULD ACTIVATE THE AIR BAG. THE AIR BAG DOES NOT TURN ON WHEN SHE IS SITTING IN THE PASSENGER SEAT. NO ONE AT THE DEALERSHIP OR THE SERVICE CENTER KNOWS WHAT TO DO TO CORRECT THE SIGNIFICANT SAFETY ISSUE. A CUSTOMER ADVOCATE ... Read more

Incident date: Aug 12, 2025

The contact owns a 2017 Mercedes-Benz GLA250. The contact stated that the warning light that the driver’s side air bag required service was illuminated. The contact stated that the warning light was constantly illuminated. The vehicle was taken to two independent mechanics, and the contact was informed that there might be a recall associated with the VIN. The contact stated that one of the indep... Read more

Incident date: Sep 3, 2025

The contact owns a 2014 Volkswagen Passat. The contact received notification of NHTSA Campaign Number: 24V834000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the air bag warning light was occasionally illuminated. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall r... Read more

Incident date: Jan 1, 2013

The contact owned a 2010 Chevrolet Cobalt. The contact stated that, while her daughter was driving at an undisclosed speed during an ice and rainstorm with poor visibility, a vehicle parked sideways in the middle of the roadway suddenly appeared. Unable to stop in time, the vehicle collided with the driver's side rear of the other vehicle, causing it to spin and veer onto the shoulder of the roadw... Read more

Crash 3 injured

Incident date: Sep 3, 2025

The contact owns a 2025 Chevrolet Traverse. The contact stated that while driving at approximately 45 MPH through a green light, another vehicle failed to yield at 50 MPH for a red light due to being impaired, causing a collision in which the contact’s vehicle was T-boned. No warning lights were illuminated before the crash. The front and side curtain air bags failed to deploy. The contact repor... Read more

Crash 1 injured

Incident date: Aug 30, 2025

Air bag display is on and apparently there is a leak in the accelerant on the passenger side of the car.

Incident date: Aug 1, 2024

The contact owns a 2014 Hyundai Sonata. The contact stated that the driver’s air bag warning light was displayed on the instrument panel. The vehicle was taken to a dealer and the contact was provided an estimate for the repair. The service technician stated that there were no recalls on the VIN related to the failure. The failure persisted and the contact stated that the electrical functions on... Read more

Incident date: Sep 1, 2025

I have brought my vehicle in for 3 time for the dealership to take a look at Europe messages I have received. It is currently with them right now.as the start stop function is now not working. This happened while in the dealers possession and was working normally prior to me being it into the dealership. They said they repaired a vacuum leak. After the apportionment I noticed the start stop fu... Read more

Incident date: Sep 1, 2025

Leather dash is delaminating and shrinking starting at the defrost vents. This appears to impact the passenger airbag deployment. Chrysler/Stellantis is aware of the issue, but considers the dash to be an accessory and refuses to correct if not under warranty.

Incident date: Aug 31, 2025

Vacuum pump problem Hard to brake to stop My truck is LT not LD

Incident date: Aug 14, 2025

On 8/14/25, a diagnostic fee was charged by White Bear Lake Subaru in Vadnais Heights, MN for an issue that was later confirmed to be part of an open Occupant Detection System (ODS) recall on a 2017 Subaru Forester. When the recall repair was completed on 8/27/25, the dealership refused to refund the diagnostic fee, saying reimbursement had to come from Subaru of America. Subaru of America then st... Read more

Incident date: Aug 8, 2025

Airbags failed to deploy. I was involved in a hit and run accident. Vehicle has not been inspected. I had a recall done on it with paperwork confirming it was fixed. I have 4 herniated discs in my back and neck.

Crash 1 injured

Incident date: Sep 2, 2025

The contact owns a 2020 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V064000 (Air Bags). The contact stated that the part to do the recall repair was not yet available. The vehicle was taken to the dealer, but was not diagnosed or repaired. The dealer confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amoun... Read more

Incident date: Sep 2, 2025

The contact owns a 2009 Mini Cooper. The contact stated that while driving at an undisclosed speed, the seat belt warning light illuminated even though there was no passenger seated in the passenger’s seat. The contact stated that the warning light remained illuminated with the passenger’s seat occupied and the seat belt properly fastened. The vehicle was taken to an independent mechanic, but ... Read more

Incident date: Sep 2, 2025

The airbag warning light started flashing. I took the car to Valley Nissan in Longmont, Colorado where I was told that they need to replace the AirBag Diagnosis Sensor and the RH side Airbag Module. Valley Nissan said that these parts were no longer being produced, so they could not complete this repair. The airbag system is not functioning which puts me and my passengers at risk if there is an a... Read more

Incident date: Sep 1, 2025

Airbags did not deploy at impact.

Crash

Incident date: Aug 10, 2025

Parked vehicle for a week in driveway. Sometime during that week side curtain airbag inflator unit exploded causing significant damage to the roof and interior of the truck. Vehicle was powered off and was not involved in a collision when this incident occurred. Vehicle was not included in the recall for this problem and I was never notified this could be an issue. If there had been a passenger in... Read more

Incident date: Sep 2, 2025

The contact owns a 2020 Toyota Camry. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The vehicle was taken to the dealer, but was not diagnosed or repaired. The dealer confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for t... Read more

Incident date: Aug 27, 2025

The contact owns a 2014 Nissan Altima. The contact stated that while her daughter was driving at an undisclosed speed, the air bag and check engine warning lights illuminated. The vehicle was taken to an independent mechanic where it was determined that the air bag might deploy at any time, and that the clock spring, the steering wheel, and possibly the driver’s seat needed to be replaced. The v... Read more

Incident date: Jun 16, 2025

I would like to file a complaint regarding a major problem with our 2019 Hyundai Kona. We currently have Case #[XXX] opened with Hyundai Corporate Customer Care [XXX] ) but are having major problems getting this air bag issue resolved as it is currently an “unrecalled vehicle,” but having the same issue with air bags as a very recent recalled vehicle list and there is a current class action ... Read more

Crash

Incident date: Aug 25, 2025

The factory leather dashboard has detached/ungluded in places both on the driver and passenger side. Now the dashboard cover in the passenger area does not properly line up and has bubbled up on top of the passenger air bag door. There is a high possibility that this defect will prevent the passenger air bag from properly functioning or not function at all during an accident. Several Cayenne ow... Read more

Incident date: Sep 1, 2025

SRS air bag system needs to be checked Alert on

Incident date: Aug 18, 2025

Was in a car Collison not wherein setbelt and airbags did not deploy or come out at all

Crash 2 injured

Incident date: Sep 2, 2025

The contact owns a 2021 Honda Pilot. The contact received notification of NHTSA Campaign Number: 24V064000 (Air Bags). The local dealer was contacted regarding the recall and confirmed that parts were not yet available for the recall repair. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The contact had not experienced a failure.

Incident date: Sep 1, 2025

Was in a rear end collision and the driver window and leg airbags deployed, but the steering wheel airbag did not deploy

Crash

Incident date: Sep 2, 2024

My air bag light has been flickering on and off for quite some time now. I’ve taken it to a professional mechanic as well as Gerber and they have both fixed the issue by unplugging and replugging the harness underneath the passenger seat. I was told this issue with this type of Chrysler has been brought by the shop numerous times and I may have missed a recall repair on this vehicle. I have repe... Read more

Incident date: Aug 15, 2025

The contact owns a 2013 Chrysler 200. The contact stated that while driving 35 MPH, the front driver's side headrest deployed, and there was no impact to the vehicle. The contact stated that the headrest struck the back of her head, but there was no injury sustained. The vehicle was taken to an independent mechanic, where the contact was informed that the headrest needed to be replaced. The contac... Read more

Incident date: Mar 18, 2025

National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation Re: Safety Defect & Recall Non-Compliance – 2014 Audi A6 (VIN: [XXX] ) I, [XXX] , a private living woman domiciled at c/o [27870], native to Turtle Island of Choctaw and Moorish lineage, submit this complaint regarding an unrepaired federal safety recall on my 2014 Audi A6. Facts: 1. My vehicle has an open saf... Read more

Incident date: Aug 29, 2025

Drivers airbag is not operational because of defective clock spring

Incident date: Aug 31, 2025

During a severe accident in which the cars collided from both the back and front at most likely over 50mph, the air bags did not deploy. In such a case, I feel as though they should have gone off as there was severe whiplash and the cars hit at such a fast and hard speed. My safety was impacted severely as if the cars around did not hit the way they did, I believe I could have died. It is extremel... Read more

Crash 1 injured

Incident date: Jul 1, 2025

The airbags failed to go off. I think the vehicle is still available it was towed to Carroll's in Winslow Maine. By the airbags not going off it made the risk of injury much greater. Also lost control of the steering all together. Tried to swerve to miss an animal and the steering assist took over. Yes we have a police report stating that the airbags didn't go off. I am sure budget had their peopl... Read more

Crash

Incident date: Sep 1, 2025

Why hasn't Ford found replacement parts for this airbag defect. I don't feel safe driving a car that may cause more injury to my person if I'm in an accident. This should fixed immediately. Or I would like to return my vehicle for full refund or get a new one with out safety issues.

Incident date: Aug 30, 2025

My name is [XXX] . I own a 2023 Toyota Venza Limited with about 36,000 miles. On [XXX], while driving, we heard a loud popping sound, and the passenger airbag indicator light came on with a red/orange warning symbol. There was no accident — this appears to be a defective or faulty airbag mechanism. This is a serious safety issue. Please log this report and provide a case number. I can be reached... Read more

Incident date: Sep 1, 2025

Brought vehicle in three times, airbag was nothing at time, now the airbag lights all the time

Incident date: Aug 2, 2025

The leather dash on my vehicle is peeling back due to shrinkage. It is shrinking and peeling back from the front of the windshield. I am concerned it will effect the ability for the passenger side airbag to function properly.

Incident date: Aug 29, 2025

The driver's side curtain airbags deployed prematurely while shutting the driver's side door

Incident date: Aug 29, 2025

The airbag sensor turns on and off, "airbag error", the charging door plate fell of the car while driving in the freeway

Incident date: Aug 20, 2025

Steering wheel angle sensor internal abc-dsc issues, yellow light is on.. Is there a recall for this issue!? Also front door passenger side air bag is not working, I have used OBD reader to confirm all the above...

Incident date: Aug 24, 2025

I was sitting, idling in my car when my active headrest restrain system in my passenger seat suddenly went off. I am lucky no one was in my passenger seat and that I wasn't driving at that time. I looked more into it and it looks like the plastic encasing the metal bar which holds the headrest together snapped. Googling online I saw that this is a common issue with dodge, jeep, and Chrysler cars. ... Read more

Incident date: Aug 9, 2025

In a hit-and-run accident, we were hit head on and the airbags did not deploy yet the car is a total loss. No side or front airbags deployed. Myself and my passenger needed medical care, my passenger specifically had hit the windshield and the airbags again still did not deploy. At impact, was traveling over 25 miles per hour when I was struck.

Crash 2 injured

Incident date: Aug 27, 2025

On [XXX], I was parking my 2025 VW ID.4 car in a parking spot in B mode and applying the brake to come to a stop. The car suddenly accelerated forward (of its own will) at maximum speed such that the car ran over a bollard, a sidewalk and into a brick wall causing significant damage. In the space of perhaps 10 feet at most the car went from a stopping position to taking out a brick wall on a comm... Read more

Crash 1 injured

Incident date: Feb 1, 2025

My 2013 VW Passat SE did have a recall on the airbag in the past. I brought it to the VW dealership & had it fixed. Now it suddenly came on again. Maybe they never fixed it properly.

Incident date: Aug 29, 2025

The contact owns a 2019 Buick Encore. The contact stated that while his daughter was driving approximately 35 MPH and following the roadway to the left, all the side air bags deployed unexpectedly. The contact stated that his daughter was not aware of any warning lights being illuminated during the failure. The contact had the vehicle towed to a local dealer; however, the vehicle was not yet diagn... Read more

Incident date: Aug 5, 2025

Passenger airbag not activated when passenger is seated

Incident date: Nov 4, 2022

I got sick and I split a utility pole. The airbags did not deploy

Crash 1 injured

Incident date: Aug 21, 2025

Driving as normal when an alert for a front passenger safety restraint system fault appeared. It went away on its own. I thought it was a software glitch. It would periodically reappear, then go away after a driving session. Last week it persisted between sessions. I learned that if the seat was moved slightly forward or back, then the alert would go away. I scheduled a service with Tesla. Tesla a... Read more

Incident date: Aug 26, 2025

This is the 2nd time this has happened in 2 years. I have my truck turned off completely and locked and go to get back in it a few hours later and I open my door and the gas from the airbag has completely filled up the cab of my 2015 f150. I turn the truck on and it’s like it’s been in a wreck, all the lights on the dash are on, and it’s saying my airbags are deployed which the gas that fill... Read more