Consumer Safety Complaints

Incident date: Sep 23, 2025

on Sept 23, 2025, I was rear ended by a driver going between 50-60 mph. I am concerned that some safety features were potentially not working at the time of the incident. I will detail the information below: Background / Original Service Issue: When I initially brought my vehicle to Titus-Will Chevrolet GMC Cadillac for service, I observed that multiple critical safety systems were nonfunctiona... Read more

Crash

Incident date: Oct 24, 2024

The contact owns a 2018 Volkswagen Beetle. The contact received notification of NHTSA Campaign Number: 24V834000 (AIR BAGS); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact parked the vehicle, and the vehicle was no longer driven due... Read more

Incident date: Aug 21, 2025

See attached document for complaint.

Incident date: Sep 24, 2024

The contact owns a 2012 Volkswagen Passat. The contact received notification of NHTSA Campaign Number: 18V148000 (AIR BAGS); however, the part to do the recall repair was not yet available. The air bag warning light illuminated and remained illuminated. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manuf... Read more

Incident date: Aug 11, 2025

Gentlemen: On August 11, 2025, the 2023 Honda Civic, VIN # [XXX] , was involved in an accident on the Miami/Gainesville Highway, resulting in a side impact with a truck. Fortunately, nothing serious happened to the health of my son, who was driving the vehicle. However, I am writing to you, motivated by the fact that I notified Honda USA approximately a month ago of the following information, and ... Read more

Crash

Incident date: Sep 23, 2025

Traveling WB on SR100 approximately 60mph after picking up dinner in [XXX] , Before reaching the turn for 302, a deer jumped from the southbound side of the road to the northbound side of the road. When it jumped, the right side of the deer impacted the front of my vehicle which in turn ripped the vehicles hood up from locked down position and slammed it into the windshield. I saw the deers midsec... Read more

Crash

Incident date: Aug 24, 2025

The contact owns a 2018 Volkswagen Beetle. The contact received notification of NHTSA Campaign Number: 24V834000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated the front passenger's side air bag warning light was illuminated. The local dealer was notified of the failure. The vehicle was not diagnosed or repaired. The contact stated that the manufact... Read more

Incident date: Jun 10, 2025

The contact owns a 2017 Nissan Titan. The contact stated that while operating the vehicle, the air bag warning light continued to blink off and on. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The failure mileage was 223,215.

Incident date: Aug 23, 2025

My clock spring is no longer working, it made all the buttons on my steering wheel stop working and i am afraid the airbag will deploy at random since there was a recall on cla models 2015-2018. I own a Mercedes cla 250 2018 but it is not showing a recall on my specific vehicle. Not only that but they no longer sell just the clock spring for my car, im assuming because of the recall. I am scared t... Read more

Incident date: Sep 1, 2025

We have an airbag warning light that keeps coming on. It's been reset by a repair garage, but has returned this week. Techniction Stating the following: on technical service bulletin they state inspect and install a jumper harness in the front seats. Why do I have to reroute electrical. This should be a recall for repair because Chrysler has wired it incorrectly to start with. other informa... Read more

Incident date: Sep 16, 2025

The seat belt system is faulted and is showing the airbag light is on, when started it shows a red question mark on the drivers seat. Also shows a rear seat fault.

Incident date: Sep 23, 2025

While driving at highway speeds the vehicle suddenly dropped into "limp mode" causing the vehicle to start slowing down very quickly since I had regeneration breaking set to level 2. Causing the vehicle behind me to almost rear end me but they moved out of the way quick enough that no collision happened. I was able to turn on my hazard lights and roll to safety. After powering off the vehicle, e... Read more

Incident date: Dec 31, 1969

Had my car scanned it said air control unit. With that light on if I have a collision my ai bags won't deploy and my safety belts will not lock.

Incident date: Aug 23, 2025

The contact owns a 2020 Toyota Camry. The contact stated that the Occupant Classification System (OCS) sensor was defective and failed to recognize when the seat was empty. The contact stated that the failure initially occurred with the front passenger’s seat; however, the rear seats also experienced the failure. The contact had to restart the vehicle or fasten all seat belts to prevent the seat... Read more

Incident date: Aug 23, 2025

The contact owned a 2025 Nissan Pathfinder. The contact stated that the ABS warning light had illuminated. The vehicle was taken to the dealer, where it was diagnosed that the ABS system needed to be repaired. The vehicle was repaired; however, the contact believed that the ABS system was not calibrated due to the ABS warning light re-illuminated. On another occasion, the contact stated that while... Read more

Crash 1 injured

Incident date: Jul 31, 2025

The Light came on the dashboard to "SERVICE AIRBAG SYSTEM"---so I brought it to a Jeep Dealership service Department near my home. They replaced the ORC module for the Airbag System and i took it home but the issue remained, and the light on the dashboard came back on. So I took the car back and this time they replaced the Clock Spring device in the vehicle so I feel this Clock Spring issue is sim... Read more

Incident date: Sep 5, 2025

Hello, on September 5, 2025 I was driving my 2015 Chevy equinox. I was in a collision while driving my 2015 equinox going at a speed of 60 mph on a highway. On the day of the collision i hit a cargo truck that was carrying vehicles an it completely destroyed the front of my 2015 chevy equinox despite the severity of the impact. None of the airbags deployed. Fortunately me and my daughter did not s... Read more

Crash

Incident date: Jun 24, 2025

Component/System failed: The electronic control module (ECM) and related wiring were compromised by a dealer-installed Lojack anti-theft system. The device was spliced into wiring near the airbag system and ECM, causing repeated faults. The component remains in the vehicle and is available for inspection. Safety risks: 1. Wiring near airbags may interfere with deployment. 2. ECM faults risk stall... Read more

Incident date: Sep 20, 2025

On 9/20, I started receiving a dashboard notification alerting me of an airbag system failure (see photo) - that was unable to be dismissed for longer than 15-20 seconds obstructing my odometer, speedometer and gas meter. On 9/23, I had an appointment and was informed my car needed a “clock spring assy”. My car is not driven frequently and not even four years old yet.

Incident date: Sep 21, 2025

My air bag light went on , and my car is displaying a fault on the drivers side air bag . I took the car to an authorized Mercedes dealer and they say they claim I need a new part . Please see RCMN-17V627 . The recall affects nearly 500,000 Mercedes-Benz vehicles from model years 2012 to 2018. Specific models include: B-Class electric (2014–2017) I can send pictures and other material .

Incident date: Jul 5, 2025

My son was driving the vehicle down the interstate and attempted to exit. He hit the brakes and the car would not slow down. He had the pedal all the way to the floor and the vehicle still would not slow down. The vehicle went off the exit ramp, through a grassy hill area, across the entrance ramp, and finally stopped when the tire broke off. Even with the tire broke off and the vehicle not moving... Read more

Crash

Incident date: Sep 22, 2025

While stopped at a stop sign, the passenger headrest airbag deployed.

Incident date: Sep 23, 2025

Frequent Passenger Restraint System Issue

Incident date: Sep 2, 2025

On Tuesday, September 2nd, I was in a car accident on the freeway. A car jump out in front of me and did not go quickly enough, I hit my breaks, but still hit them going around 55-60 MPH. When the impact occurred, my car turned itself off and I saw smoke coming out of the dash / center area of the car. I was able to start my car and get it off of the freeway safely. My airbag did not deploy, a... Read more

Crash

Incident date: Sep 22, 2025

The contact owned a 2008 Honda Civic. The contact stated that while driving at 30 MPH, the air bag warning light illuminated. The contact pulled over to the side of the road and turned off the engine. After the vehicle was restarted, the air bag warning light was no longer illuminated. The contact stated that the air bag warning light was intermittently illuminated. The vehicle was not diagnosed o... Read more

Incident date: Sep 22, 2025

The contact owns a 2015 Chevrolet Traverse. The contact stated that upon starting the vehicle, the air bag warning light unexpectedly illuminated. The vehicle was taken to the dealer, where it was diagnosed and determined that all the front air bag modules had failed and needed to be replaced. The contact was also informed that the rear air bags could potentially be inoperable and might require to... Read more

Incident date: Jun 28, 2025

THIS FIRST PORTION OF THE DESCRIPTION IF AN ENGLISH TRANSLATION FROM THE LATTER PART, WHICH WAS RECEIVED IN SPANISH. Complaint to NHTSA – Unresolved Recall on 2021 Toyota Camry I own a used 2021 Toyota Camry purchased from an authorized Toyota dealer. After purchase, I discovered that the vehicle has an open recall related to the airbag system. According to information from NHTSA, there is cur... Read more

Incident date: May 24, 2016

The front seat passenger air bag detection system does not detect a passenger in the seat and turns off the frontal air bag. This has occurred numerous times and applies to certain 2015 Nissan Altimas. Nissan claims the recall to repair the Occupant Classification System does not apply to our VIN number, yet we continue to have this safety issue. The issued has been addressed with several deale... Read more

Incident date: Jun 15, 2025

The contact owns a 2023 Chrysler Pacifica. The contact received notification of NHTSA Campaign Number: 25V302000 (AIR BAGS); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

Incident date: Oct 1, 2024

My passenger and rear airbags are not working due to a failure in this part: CUSHION AY OCPANTRH 64139SG002. I have been waiting for the part for around 10 months. My safety is put at risk as my airbags are not working and Subaru has not provided a solution while we are waiting for this part. I have asked for a rental car and they refused. It has been confirmed by multiple dealerships. The vehicle... Read more

Incident date: Sep 2, 2025

This truck has had to have several high temp burnoffs because of failures in the EGR and Carbon build up. The recent recall for Rams does not cover the 2012, and began at 2013, however, we are experiencing the same exact issues with the same type of system. In addition, we have had repeated airbag issues due to the positioning of the cockspring and wiring getting choked out.

Incident date: Sep 2, 2025

I purchased my 2014 Ford Edge in December 2023. March 2023, I started having issues with the driver side door lock sensor malfunction as shown in the last photo. The door would not automatically lock when I started driving, sensing that the driver’s side door was still open. It was not. I kept pushing the lock button to lock it, but it kept unlocking even while driving. Eventually it would lock.... Read more

Crash

Incident date: Sep 22, 2025

What component or system failed or malfunctioned, and is it available for inspection upon request? The headrest randomly deployed well car was in park. All I did was sit in my seat. How was your safety or the safety of others put at risk? My safety was put at risk because now I have a sore neck and migraine from something meant to keep me safe but instead jeopardized my safety. Has the problem... Read more

1 injured

Incident date: Sep 19, 2025

1.Airbag did not deploy but it did pop up from steringwheel and there is powder present. 2. Service at the dealership told me based on description that it is airbag failure and that there is no recalls for such on my car. 3.The vehicle is seating at the wrecker yard. UNKNOWN what if any inspections have been done. 4.No warning lights prior

Crash 1 injured

Incident date: Aug 28, 2025

I got into a car accident in 08/28/25 @8:30pm and on impact I was going about 50-55mph and not a single one of my air bags came out. I also know that there are no recalls on my vehicle for air bags.

Crash 1 injured

Incident date: Dec 4, 2024

My srs airbag system is off for the drivers. It went off for no reason. I went to Subaru but they said it would be $3000 and an undetermined wait for the part to come in. But I’m supposed to keep driving my primary car with no guarantee my airbags will deploy if in an accident.

Incident date: Sep 21, 2025

My 2025 Lexus LS500, with only 500 miles, has two serious defects in the front passenger seat, creating a safety hazard. The massage function is non-functional, grayed out in the infotainment system, and the seat belt fails to tighten or retract, leaving significant slack when buckled. Issues appeared during normal city driving (dry conditions, <10 mph, no accidents or modifications). The seat bel... Read more

Incident date: Jul 28, 2025

During a road accident, Driver airbags were deployed and caused injuries to driver in left hand, left leg and right chest by flying debris’s due to airbag deployment.

Crash 1 injured

Incident date: Feb 20, 2025

I was driving the service brake assembly light came on the. Then the service stability control light came on, I couldn't do anything, I remember hitting my head off the steering wheel in which air bags did not deploy. Thank god it didn't hit someone else.

Crash 1 injured

Incident date: Sep 21, 2025

The manufacturer has failed to provide a remedy in a timely manner. Toyota said a remedy would be ready October 2024. A year later, and there's no fix and no update to the remedy status.

Incident date: Sep 1, 2025

Driving on my commute to work. Airbag and passenger seat recognition light came on. Error on my car screen says safety system malfunction. Undetermined if it’s both the driver and or passenger seat. Safety at risk should there be an accident and airbag not deployed. Warning lights have been on since September 1, 2025. It comes on and off at random times. 3rd party auto repair confirmed service c... Read more

Incident date: Jul 12, 2025

The airbags did not deploy when I was involved in an accident on the freeway July 2025. During the collision, there was a message on the driver dashboard that read "SRS Airbag System Malfunction Visit Your Dealer". When I took my Highlander into the collision autobody shop, they notified me that my car had an open recall and that I needed to get in touch with manufacturer or schedule an appointmen... Read more

Crash

Incident date: Jul 31, 2025

While turning left from left turn lane, eyesight failed to detect oncoming traffic resulting in right front side impact. No warning, no braking action. This is an advertised safety system supposedly designed to prevent this type of accident. In addition, passenger side airbag deployed (no passenger in the passenger seat) but driver side airbag did not deploy. Newton's third law of motion says bot... Read more

Crash 4 injured

Incident date: Sep 1, 2022

Seatbelt light for the front driver continues to turn on even when buckled in and will ding to notify that it’s not buckled despite it buckled in. This is a safety issue as the airbag light also remains on because of it.

Incident date: Sep 20, 2025

The Volkswagen dealership advised they could not fix the airbag recall. They said that the parts are on extreme back order, they can’t schedule an appointment for me to get it fixed, and they have no time estimate on when it can be fixed. I’m very concerned since the airbag recall lists that the driver airbag can explode and cause severe injury or death.

Incident date: Sep 19, 2025

Seat belt got stuck under seat and light won’t go iff

Incident date: Sep 15, 2025

The driver side airbag. And yes, it can be inspected. I was involved in a low impact accident, where I struck a minor curb. The airbag deployed in my face, causing a loss of consciousness and ongoing concussion. No warning signs at all. Not yet, the vehicle is being looked at on Monday. The vehicle was inspected by the police.

Crash 1 injured

Incident date: May 23, 2025

The contact owns a 2022 Porsche Taycan. The contact received notification of NHTSA Campaign Number: 25V221000 (Air Bags). The contact called a dealer about the recall and was advised that there was no part yet available for the recall repair. The contact called the manufacturer and was provided with similar information. The contact stated that there was a failure, but did not feel safe while a pas... Read more

Incident date: Aug 19, 2025

The contact owns a 2008 Infiniti G37. The contact stated that while driving at various speeds, the air bag warning light flashed intermittently. The vehicle was taken to the dealer, where it was diagnosed, and determined that the Occupant Classification System (OCS) varistor in the front passenger seat had failed and needed to be replaced. The vehicle was not repaired due to the cost. The contact ... Read more

Incident date: Sep 1, 2025

The contact owns a 2020 Nissan Rogue. The contact stated that upon starting the vehicle, the air bag warning light illuminated on the instrument panel. The vehicle was taken to a dealer, where a diagnostic test was performed. The contact was informed that a module located underneath the passenger’s seat needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure... Read more