Consumer Safety Complaints

Incident date: Aug 16, 2025

The contact owned a 2017 Ford Explorer. The contact stated that while his wife was driving at 15 MPH traveling southbound, the occupant of a Chevrolet Impala driving at approximately 55 MPH allegedly fell asleep, veered into her lane, and crashed into the driver's front end. There were no warning lights illuminated. The steering wheel was bent three inches toward the dashboard. The transmission wa... Read more

Crash 1 injured

Incident date: Dec 20, 2023

The contact owns a 2021 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags). The contact had been calling the local dealer and was informed that parts for the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that approximately two years ago, the... Read more

Incident date: Sep 1, 2025

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Incident date: Sep 28, 2025

Vehicle Safety Complaint — 2024 Toyota Grand Highlander My 2024 Toyota Grand Highlander has experienced multiple serious defects, including two official recalls: • 25TA08 — instrument cluster failure • 24TA09 — airbag defect This week, the instrument display failed completely, making it impossible to view speed or system warnings. I’ve been unable to work since then, causing financi... Read more

Incident date: Aug 8, 2025

I have a Kia K5 and was not informed of the SC288 Service campaign Fuel tank Inspection & EMC update (VESC) expansion of fuel tank and explosions' of fuel tanks. My vehicle was not apart of the recall for the fuel tank expanding program. I took my vesical in for service for over heating and it failed the SC288 Service Campaign. my gas tank expanded and caused structural damage to my car. it ha... Read more

Incident date: Sep 18, 2025

On [XXX] ,I was driving in my car heading home with my [XXX] son in the backseat when my steering wheel just locked up on me and didn't want to turn and it was just stiff. I turn off my car immediately and waited about ten minutes to turn on. The car started up and the steering wheel became un loosen but this situation is off and on and it's scary . It's the third time now it happened. Next im e... Read more

Incident date: Sep 25, 2025

While going around 40mph I approached a stopped vehicle and tried to come to a stop. At this time my braking system failed, speeding the car up instead of slowing it down, this resulted in my car rear ending another vehicle. When the car accident occurred my steering wheel air bag came out but did not inflate. There were no warning lamps or messages at the time of the crash. Due to the laws in Mis... Read more

Crash 1 injured

Incident date: May 19, 2025

On May 1, 2025, my 2021 Toyota RAV4 Hybrid displayed an SRS Airbag malfunction warning (Recall 23TA15). The passenger airbag was disabled, making the vehicle unsafe to drive. Toyota had announced this recall in December 2023, but I never received any notification. When I contacted Toyota on May 9, 2025, I was told there were no parts available and was even offered a $200 paid inspection instead of... Read more

Incident date: Sep 27, 2025

The contact owns a 1997 Geo Prizm. The contact stated that while driving at an undisclosed speed, the check engine and air bag warning lights illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 324,000.

Incident date: May 2, 2025

I was involved in a multi-impact collision while driving my 2021 Toyota Camry. Certified crash data from the Airbag Control Module (ACM) confirms five crash events including a frontal collision (delta-V of -9.3 mph) and a rollover (roll angle 9.8°, roll rate 45.6°/sec). Despite these conditions, no airbags deployed—not the frontal, knee, or curtain airbags. The driver was belted, there was no... Read more

Crash 1 injured

Incident date: Sep 13, 2025

I was involved in a frontal collision in which I rear-ended another vehicle. The impact was significant enough to cause a fractured sternum due to the seat belt restraint. However, the front airbags did not deploy. I had a passenger in the vehicle, and we were both wearing our seatbelts at the time of the crash. I am concerned that the airbags failed to deploy despite the severity of the impact a... Read more

Crash 2 injured

Incident date: Oct 2, 2025

Airbag light turn on, on my dashboard, I checked it with a professional OBD2 scanner and shows a code which indicates a fault in the Occupant Detection System (ODS), which the scanner says it is very common for my vehicle. This puts my passengers at risk due to an airbag system fault. My vehicle has not been in an accident, nor has my passenger seat been messed with. I have spoken to other individ... Read more

Incident date: Sep 27, 2025

I am submitting a complaint regarding my 2017 Kia Cadenza related to an ongoing airbag system failure and Kia’s refusal to cover the repair under their existing airbag warranty extension. My VIN is included in Kia’s WTY027 warranty extension, which extends coverage for repairs related to the Airbag Warning Light illumination from 5 years/60,000 miles to 15 years/unlimited miles. Despite this... Read more

Incident date: Oct 2, 2025

The contact owns a 2017 Ford Edge. The contact received notifications of NHTSA Campaign Numbers: 25V544000 (SERVICE BRAKES, HYDRAULIC) and 25V572000 (BACK OVER PREVENTION); however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was n... Read more

Incident date: Sep 2, 2025

The contact owns a 2016 Chevrolet Equinox. The contact stated that while driving at various speeds, the air bag warning light illuminated. The warning light remained illuminated constantly. The vehicle was taken to the dealer, where it was diagnosed and determined that the weight sensor on the front passenger’s seat had failed and needed to be replaced. The vehicle was not yet repaired. The manu... Read more

Incident date: Aug 2, 2025

The contact owns a 2018 Toyota Camry. The contact stated that there would be a sudden loss of power steering functionality and just as sudden, the power steering function would return. The Supplemental Restraint System (SRS) and the Air Bag Malfunction warning lights were illuminated. The starter had suddenly failed due to a loss of battery power. The contact purchased a jump box to start the vehi... Read more

Incident date: Oct 2, 2025

The contact owns a 2020 Ford Expedition. The contact received notification of NHTSA Campaign Number: 25V197000(Seat Belts); however, the part to do the recall repair was not yet available. The contact stated that while his wife was driving approximately 40 MPH, the front driver’s side seat belt retracted and tightened unexpectedly, and then detached. Additionally, the front driver’s side air ... Read more

1 injured

Incident date: Sep 12, 2025

At around 38,000 miles (4 years into my lease), the airbag warning light came on in my 2021 Volkswagen GTI. Pasadena Volkswagen inspected the vehicle and confirmed the airbag control module had failed due to water intrusion from a clogged A/C drain tube, with a repair estimate of $1,974. Because the module is damaged, the airbag system is disabled and will not deploy in a crash, which puts my safe... Read more

Incident date: Sep 25, 2025

The contact owned a 2021 Toyota Highlander. The contact stated that while his wife was driving at an undisclosed low speed and in the process of merging into the highway, the vehicle was suddenly rear-ended in the rear quarter panel area, near the rear tire, causing the vehicle to face oncoming traffic. The driver-side and passenger-side air bags did not deploy. The message "Park Brake Malfunction... Read more

Crash 1 injured

Incident date: Oct 2, 2025

Airbag light just came on today 10/2/25 Electronic emissions control will turn on and off the same day every few months.

Incident date: Aug 11, 2025

The contact's husband owns a 2023 Ford Mustang Mach E. The contact stated that while her daughter was driving at an undisclosed speed, the vehicle that was in front of the vehicle stopped abruptly. The contact stated that the driver depressed the brake pedal, and the vehicle started decelerating. The contact stated that Automatic Emergency Braking system then engaged, and the vehicle stop decelera... Read more

Crash

Incident date: Oct 1, 2025

The airbag system failed to deploy during a front-end collision. Despite significant damage to the front of the vehicle, none of the airbags activated. Yes, the vehicle is available for inspection upon request. The driver (my husband) hit his head on the steering wheel due to the airbags not deploying, which put his safety at serious risk. The lack of airbag deployment increased the chances of inj... Read more

Crash 1 injured

Incident date: Oct 1, 2025

Description of Crash: On [XXX], I was involved in a front-end collision while driving my 2024 Kia Sportage. Despite the impact, the airbags did not deploy. Additionally, the Forward Collision Assistance system did not engage or warn me prior to the crash, even though conditions were normal and the system was active. Safety Concern: •The airbags and collision assistance are federally regulated ... Read more

Crash

Incident date: Oct 1, 2025

In 2020 my ODS wireharness had been replaced. I'm now having the same issue in 2025 with the ODS system. I had the ODS recall fixed but the dealership is telling me it is the ODS seat mat not the harness that needs repair and that is not covered under the recall. The airbag light is showing it is off even when I have a passenger. This is very dangerous because if I were to get in an accident my pa... Read more

Incident date: Dec 20, 2023

I am filing this complaint regarding an unresolved safety recall affecting my 2021 Toyota Corolla. The recall involves the airbag ECU and has rendered the vehicle ineligible for rental on platforms like Turo. I purchased this vehicle specifically for rental income, and the recall has prevented me from listing it for over 14 months. Toyota has acknowledged the recall but has not provided a remedy ... Read more

Incident date: Sep 29, 2025

My Teenage daughter was in a car accident and the airbags did not deploy and her seatbelt did not lock , and smashed into her steering wheel.

Crash 1 injured

Incident date: Sep 24, 2025

The contact owned a 2011 Lexus GX 460. The contact stated that while driving at 30 MPH while crossing an intersection, a vehicle turned in front of the contact's vehicle. The contact's vehicle broadsided the other vehicle, where it came to a stop. No warning light was illuminated. The front driver-side, front passenger-side, or side curtain air bags deploy. The contact was taken to the hospital by... Read more

Crash 1 injured

Incident date: Jul 21, 2025

PASSENGER AIR BAG WARNING LIGHT GOES ON AND OFF EVEN IF THERE IS NO ONE SITTING IN THE SEAT

Incident date: Aug 1, 2025

The contact owns a 2013 Jeep Wrangler. The contact stated that while operating the vehicle, the air bag warning light remained illuminated. The contact was concerned that the air bag might not deploy in a crash. The contact was informed that the VIN was not included in the NHTSA Campaign Number: 18V021000 (Air Bags). The contact stated that the vehicle had experienced the failure listed in the rec... Read more

Incident date: Jul 1, 2025

Airbag light keeps coming on malfunctioning won’t deploy if in an accident. Radio and back tail light on drivers side stop working when the battery was replaced.

Incident date: Sep 26, 2025

While driving slowly through a shopping mall parking lot with my wife and [XXX] son onboard, the vehicle suddenly malfunctioned. The central locking system cycled repeatedly, and a warning briefly appeared mentioning a steering/light malfunction. Immediately afterward, the emergency release cables for all four doors deployed externally as if the car had been in a crash, even though no collision o... Read more

Incident date: Sep 26, 2025

1. I still can't make sense of what exactly malfunctioned at my car accident on 9/26/2025 but I have reported to the Volkswagen Customer Service on 9/27/2025 and they couldn't give me a precise answer and told me they will have to research and call me back yesterday - 9/30/2025 but I haven't got a call as of this writing. It basically activated something that accelerated suddenly the car and it is... Read more

Crash

Incident date: Aug 2, 2025

I had a head on collision with a light pole and the airbags did not deploy. The vehicle was inspected by aProgressive insurance claims adjuster and they claimed the vehicle a total loss. They kept the vehicle. There were no warning lights or anything. The vehicle had been taken into a North Park Lexus dealership after a defective airbag recall to be serviced in 2018.

Crash 1 injured

Incident date: Oct 15, 2023

The contact owned a 2007 Toyota Tacoma. The contact's lawyer stated that another vehicle lost control due to a dropped water bottle and collided with his client's vehicle on its front driver's side at 50 MPH. The contact's lawyer stated that no air bags deployed. The contact's lawyer stated that the contact sustained injuries to the pelvis, which was fractured, a concussion, and contusions to the ... Read more

Crash 1 injured

Incident date: Sep 13, 2025

Took to two shops for the air bag light on dashboard. They told me this is a known issue with the clockspring and I should check for recalls. My vin shows no open recalls, but because this is a known issue with a previous recalls, i believe recurring issues should be assessed and repaired under the ongoing recall.

Incident date: Jun 24, 2025

The contact owned a 2014 Honda CR-V. The contact stated that while driving approximately 65 MPH on a two-lane road, the contact pressed the brake pedal to avoid rear-ending the vehicle in front. The contact indicated that when pressing the brake pedal, the driver's air bag erroneously deployed, causing the driver to lose control of the steering and crash into a guardrail, where the vehicle came to... Read more

Crash 1 injured

Incident date: Aug 30, 2025

The contact owns a 2013 Volkswagen Beetle. The contact received notification of NHTSA Campaign Number: 20V785000 (Air Bags). The contact called the local dealer, who confirmed that the air bag needed for the recall repair was not yet available. The contact called two other dealers, Volkswagen Jackson Service (5320 Interstate 55 North Frontage Rd), and Harper Volkswagen Parts & Service (9901 Kings... Read more

Incident date: Sep 26, 2025

I was in a vehicle accident on 9-26-25 and was t-boned. The other driver hit me at 35-45 after she blew the stopping, I was hit on the driver side pillar and back driver door. My air bags never deployed and I was trapped inside the car until the fire department was on scene

Crash 1 injured

Incident date: Jul 30, 2025

The contact owns a 2007 Infiniti G35. The contact stated that the passenger's side air bag warning light was flashing. The vehicle was taken to a Toyota dealer for an oil change, and the contact requested a diagnostic test of the air bag warning light. The dealer retrieved DTC: B1081; and the contact was informed that the passenger's side seat belt harness needed to be replaced. The manufacturer w... Read more

Incident date: Sep 30, 2025

The contact owns a 2021 Lexus RX350. The contact recently purchased the vehicle. The contact later obtained a Carfax report and identified an unrepaired recall associated with the VIN. The unrepaired recall was NHTSA Campaign Number: 23V865000 (Air Bags); however, parts were not yet available. The vehicle was taken to the dealer; however, the contact was informed that there was no unrepaired recal... Read more

Incident date: Dec 20, 2023

The contact owns a 2021 Lexus ES 300H. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags). The contact called the dealer for over a year for parts availability updates and was informed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issu... Read more

Incident date: Jul 15, 2025

The contact owns a 2025 Lexus RX 350. The contact stated that while driving into a parking space, the vehicle suddenly experienced unintended acceleration and drove forward at a high rate of speed before crashing into the brick wall of an office building. During the crash, no air bags deployed, and the brake pedal was hard when pressed and did not stop the vehicle. Also, the manufacturer's APP in... Read more

Crash 1 injured

Incident date: Aug 1, 2022

A few years ago the passenger seatbelt beeper stopped working. Unsure if air bags will deploy in a crash or not since the seat isn't detecting a person. Mentioned to dealership and told it would be a costly repair to check all the wiring.

Incident date: Sep 30, 2025

The contact owned a 2017 Infiniti QX30. The contact stated that, while his wife was driving at an undisclosed speed on a highway, another vehicle suddenly merged into her lane. The driver was unable to react and collided with the rear of the vehicle. As a result, the vehicle swerved out of the lane towards the right shoulder, coming to a complete stop on the side of the roadway. The air bags did n... Read more

Crash 1 injured

Incident date: Sep 30, 2025

The car's dashboard display shows an alert "Front Passenger Safety Restraint System Issue". This puts the front passenger at risk.

Incident date: Dec 5, 1960

I have constantly had problems with the airbag light going on & off for simply no reason driving the road. Also the windshield sensor light keeps going off making it unsafe to drive at night. I am am a senior citizen & I have to work and I keep going back & forth with my mechanic paying extensive checks on top of getting the problem resolved. I don't have money like that. I live along surviving of... Read more

Incident date: Sep 2, 2025

I am reporting a safety defect with my 2021 Porsche Cayenne GTS. The leather dashboard is delaminating and lifting away from its underlying structure. This defect is concerning because: The delamination is occurring on the drivers side but will eventually expand in the area covering the passenger-side airbag. If the airbag deploys, the raised/lifted dashboard material may interfere with or obstr... Read more

Incident date: Sep 29, 2025

The contact owns a 2020 Nissan Versa. The contact stated that while driving 25-30 MPH, another vehicle ran the stop sign and crashed into the front driver's side of the vehicle, and the entire front end of the vehicle was impacted and was significantly damaged. The contact stated that the front bumper separated and the headlights detached. The contact was occupying the front driver's seat while th... Read more

Crash 1 injured

Incident date: Sep 30, 2024

The contact owns a 2021 Honda Odyssey. The contact received notification of NHTSA Campaign Number: 24V064000 (Air Bags). The contact was concerned about driving the vehicle. The contact called the local dealer, who stated that parts for the recall repair were sent to the dealer sporadically. The contact called two other dealers, Honda Marysville Service Center (640 Colemans Crossing Blvd, Marysvil... Read more

Incident date: Apr 1, 2023

Abs, ccs cruise control, air pressure monitor, laser/radar, intelligence key, radar stain, center sonar, radar circuit unit,airbag lights Poa90 recall engine control module, transmission, collison lights, pre-existing damages, it has defects it started intermittent stalling at 66,541 miles upon buying it at 59,290 miles. All the dashboard lights on. It's a hazards it's to risky it won't start some... Read more