Consumer Safety Complaints

Incident date: Oct 1, 2025

Vehicle Information: 2014 Hyundai Elantra SE Sedan, 4-Cylinder, 6-Speed Automatic, FWD Build Location: USA-Built Version (Montgomery, AL - VIN '5NP') Ownership: Second owner, purchased Certified Pre-Owned (CPO) from the Hyundai of New Port Richey dealer (Florida) in March 2016. Vehicle is owned outright. Mileage: 128,638 Approximate Date Incident Noticed: October 1, 2025 DESCRIPTION OF CRITI... Read more

Incident date: Oct 1, 2025

What happened: The vehicle is a 2023 Nissan Rogue (VIN: [XXX] ). The engine failed twice: the first failure required major repairs, and the second resulted in complete engine shutdown. These issues are not related to the prior U.S. accident, which only affected the driver-side airbag. The engine and all critical systems were fully functional upon delivery and can be inspected upon request. The s... Read more

Incident date: Aug 20, 2025

The airbag system/clockspring assembly in the steering column appears to have failed. The airbag warning light turned on and all steering-wheel controls stopped working at the same time, which indicates that the driver airbag may not function in a crash. The vehicle can be inspected upon request. This is a major safety risk because the primary airbag might not deploy during a collision, putting t... Read more

Incident date: Nov 15, 2025

SUPPLEMENTAL RESTRAINT LIGHT KEEPS COMING ON & OFF. HAVEN'T BEEN TO DEALER FOR PROBLEM.

Incident date: Nov 14, 2025

Took vehicle to dealership for repair of heater. Once the repair was complete the dealership called to say the heater was fixed but the airbag light is now on. Once doing more testing they called back to say my steering wheel airbag harness either shorted or was crushed during the heater repair The part is no longer available and no remedy was available. I just have to take my car back compro... Read more

Incident date: Nov 10, 2025

Got this vehicle about a year and a half ago at full price from local dealership. It looks like it has been pieced together with many other hondas. The check engine light has been on ever since. The car keeps yet no camera. Just tried to get inspected. So far charged 2500 but was given a pass on inspection only for the light to come back on. I noticed on the back of repair paperwork this car has 2... Read more

Incident date: Jul 16, 2025

While traveling down a hill, about 40mph, applied brakes to stop at a T intersection, truck wasn’t slowing down. Engaged engine brake, truck wasn’t slowing. Slammed brake pedal to the floor, ABS did not engage, no vibrations, wheels didn’t lock up, held for 2-3 seconds then started to release and slam brake pedal repeatedly. Truck went through intersection, hit a lot of trees, dropped down a... Read more

Crash 1 injured

Incident date: Nov 15, 2025

Seatbelt will not retract properly ever

Incident date: Jan 14, 2023

The contact owns a 2021 Toyota Avalon. The contact received notification of NHTSA Campaign Number: 23V865000 (AIR BAGS); however, the part to do the recall repair was not yet available. The contact stated that the air bag warning light was intermittently illuminated. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall rep... Read more

Incident date: Oct 1, 2024

All push button controls on steering wheel are not functioning. Appears the Steering Wheel Clock Spring is going bad. Which in turn affects airbag, steering, cruise control ect.

Incident date: Nov 13, 2025

AIRBAGS DID NOT DEPLOY

Crash 1 injured

Incident date: Nov 10, 2025

The contact owned a 2010 Chrysler 300. The contact stated that while her partner was driving at 30 MPH, he crashed into a vehicle due to his vision being obstructed by the sun. The air bags did not deploy upon impact. The contact's partner was taken to the hospital by ambulance, where he was treated for whiplash, a cervical strain on his hips, and pain in his right side of his ribs. The other driv... Read more

Crash 1 injured

Incident date: Feb 26, 2025

The contact owned a 2015 Kia Optima. The contact stated that while at a complete stop at the red traffic light, another vehicle, driving off a highway ramp at an undisclosed speed, crashed into the rear-end of the vehicle. An unknown red warning light was flashing. The air bags did not deploy. The seat belts failed to restrain the contact as needed, causing the contact to hit her forehead against ... Read more

Crash 1 injured

Incident date: Oct 30, 2025

See attached document for complaint.

Incident date: Oct 20, 2025

See attached document for complaint.

Incident date: Nov 13, 2025

I’ve had to replace the battery three times in three years that I’ve owned the vehicle I purchased it used. The transmission jerks like it’s slipping. It has done this ever since I purchased it no recalls on transmission. The side door airbag sensor is defective. The airbag light flashes on the dashboard took it to the new Nissan dealership was gonna cost five to $7000 for the sensor so that... Read more

Incident date: Sep 1, 2025

Defective airbag wiring harness for the passenger seat. The car is giving a warning; it has never been in any accident. The dealer refuses to cover repair expenses.

Incident date: Nov 7, 2025

The contact owned a 2024 Mazda CX-5. The contact stated that while the contact's daughter was driving at an undisclosed speed, the contact's vehicle was rear-ended. The front driver's side seat belt restraint did not function as intended. The contact's daughter was pushed forward out of the front driver's seat without restraint. The contact stated that the driver's side headrest detached due to th... Read more

Crash 1 injured

Incident date: Sep 17, 2025

9/17/25 I purchased 2017 Cadillac Xt5 platinum from a dealership. It came with a dash mat which was concealing cosmetic damage to vinyl around air bag on passenger side, and was unglued throughout entire dashboard. I didn't have a vehicle inspection before buying car, nothing reported on Carfax. And I asked dealership why they used Velcro and dashmat to conceal damage. No response.

Incident date: Nov 1, 2018

When I accelerate and try to stop brakes goes down to the floor. I’ve had my rotors. Brakes changed and it’s impossible to stop at times. Purchase vehicle. 2018 and the check engine light came on shortly after I purchased it. It’s been on. I’ve got diagnostics. It’s unknown why! Tire sensors has been changed, including with new tires and none of them work and the airbag light is illumin... Read more

Incident date: Nov 11, 2025

We were in an accident with heavy front end and right corner panel damage and none of my airbags deployed.

Crash

Incident date: Oct 27, 2025

Vehicle was involved in a front-end collision in which the Airbag failed to deploy. The vehicle has been considered totaled by the insurance company. A police report is available.

Crash 1 injured

Incident date: Aug 9, 2025

On August 9 while grandson was in route on I20 toward Birmingham, Al. to attend grandparent funeral, driver air bag exploded. He struggled to take a close next exit. He pulled car to side of road and ran away from car. He said it was full of smoke and small pieces. He feared the car was going to catch fire. His phone was dead and there was nothing off the exit so after smoke cleared and he felt sa... Read more

1 injured

Incident date: Feb 12, 2024

The contact owns a 2020 Honda Civic. The contact received notification of NHTSA Campaign Number: 24V064000 (Air Bags); however, the part to do the recall repair was not yet available. The dealer was contacted and informed the contact that parts for the recall repair were on backorder. No information on when parts would be available was provided. The contact stated that the manufacturer had exceede... Read more

Incident date: Oct 17, 2025

The contact owned a 2020 Ford Escape. The contact stated that, while driving at an undisclosed speed, the driver's seat air bags inadvertently deployed. As a result, the contact's attention was briefly diverted away from the roadway, causing her to collide with the rear of another vehicle. No warning lights were illuminated. The vehicle was towed to a storage facility, but had yet to be deemed a t... Read more

Crash 1 injured

Incident date: Jun 15, 2025

The contact owned a 2013 Ford Fusion. The contact stated that while entering a parking lot, while depressing the accelerator pedal, another vehicle T-boned her vehicle on the front passenger side. No air bags deployed. The contact stated that she sustained a concussion to the head. Medical attention was required. The contact stated that a police report was filed. The contact stated that the fail... Read more

1 injured

Incident date: Sep 7, 2025

Blind spot and front collision features inactive. Seat belt didn't unlock after crash. Airbags deployed no passenger didn't work on driver airbag b1652 dtc codes on recall for another vehicle

Crash 1 injured

Incident date: Oct 11, 2025

Upon starting the car the airbag, seatbelt light came on and will not go off.

Incident date: Nov 11, 2025

I was driving and my car has a certain jerking motion to it, as I tried to break and accelerate the car wasn’t able to stop or move properly. As a result I rear ended the car in front of me. In addition to that my airbag wouldn’t go off after the accident so it seems like there was a malfunction. Lexus always assured me that all system ran well and that there was nothing wrong with the car. I ... Read more

Crash

Incident date: Nov 12, 2025

The contact owns a 2020 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V064000 (Air Bags). The local dealer was contacted, who confirmed that parts were not yet available. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the issue. The contact had not experienced a failure.

Incident date: Nov 1, 2025

The contact's fiancé owns a 2015 Dodge Durango. The contact stated that upon start of the vehicle, the front, passenger side headrest air bag deployed without impact. The contact stated that the air bag hit the contact's fiancé in the neck. The contact's fiancé had suffered from neck pain as a result of the incident, but did not seek medical assistance. The dealer was notified of the failure, a... Read more

1 injured

Incident date: Nov 11, 2025

Was traveling at least 45mph. Car pulled out in front of me. Had impact on passenger front side of my truck.

Crash

Incident date: Oct 27, 2025

I was involved in an automobile collision. It was a T- Bone collision on the driver side. My vehicle flipped on it's side, the moon roof completely shattered, my seatbelt released me and I was ejected through the moon roof. The vehicle landed on top of me. All of my air bags did not deploy even though my vehicle rolled over twice.

Crash 1 injured

Incident date: Oct 30, 2025

The airbag system failed to deploy during a collision. The vehicle is currently in not my possession. The airbag control module, sensors, and airbags themselves can be inspected to determine the cause of non-deployment. 2. How was your safety or the safety of others put at risk? My safety was put at significant risk because the airbags did not deploy during the impact. This increased the potentia... Read more

Crash

Incident date: Nov 6, 2025

I was in motor vehicle accident in my 2015 ram 1500 tradesman I was traveling at 60 mph and rear ended a semi trailer that was going 5 mph and the airbags did not deploy there was not lights on the dash to indicate a issue with the airbag system the ram is in a insurance lot for inspection

Crash 1 injured

Incident date: Nov 11, 2025

This van has had a transmission failure that lead to it stopping while driving 60mph down a freeway, several check engine light issues that were erroneous or needed software updates and now has an open recall for side airbags that may fail and allow a child to go thru a window during g a crash. This is a hazard we do not want to risk with our children

Incident date: Nov 8, 2025

None of the airbags in the car deployed when I was in a high-impact front-end collision traveling at 45 mph. I was wearing my seatbelt, but the airbags did not deploy. I did not have the added protection of the airbags, so my injuries were much more severe than they would have been if the airbags had deployed. I have 2, possibly 3 fractures in my neck and spine, 2 fractures to the ribs near the s... Read more

Crash

Incident date: Nov 10, 2025

Brought our 2013 Nissan Pathfinder to Naples Nissan because of a flashing airbag warning light and a Warning light that passenger airbag was not working . Dealer fixed other recalls and charged us $179 to tell us we needed 2 new OCS sensors for $1050. We provided copy of OCS sensor recall for 2013 pathfinder (PC216 13V -069. NYB13-035a) which states dealer is responsible to remove OCS sensors and ... Read more

Incident date: Nov 8, 2025

I was in t-boned on the passenger side of my vehicle. All side air bags went off but did not deflate. I had to crawl onto my floor to get out of the vehicle. Also when the emergency collision park kicked in it locked my doors so had I been unconscious I would have been locked in the car.

Crash

Incident date: Nov 11, 2025

The Airbag recall on select Toyota Camry. The manufacturer of the airbags in Japan are said to be defective. I have not received new sensors that are on back order. Seatbelt sensors continue to go off, unless they are clicked in all seats. I already had the car fixed twice, they won’t lean to fix the car again. It’s all political financially. The onboard Safety SOS may also be defective in the... Read more

Incident date: Aug 10, 2025

I was traveling down the hwy and and car went thru the stop sign. I could not stop in time and I t boned it. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Crash 4 injured

Incident date: Oct 6, 2025

My front passenger headrest deployed while I was driving with no impact.

Incident date: Oct 1, 2025

Airbag service light came on, which required us to bring to the dealership. Quote to access and replace airbag module came to roughly $1350.

Incident date: Sep 10, 2023

The contact owns a 2006 Acura TL. The contact stated that while driving 35 MPH uphill, the vehicle failed to accelerate as intended while depressing the accelerator pedal. There was an abnormal sputtering sound coming from the vehicle. The "VSA" (Vehicle Stability Assist) and air bag warning lights illuminated, and an unknown message was displayed on the instrument panel. The contact pulled over t... Read more

Incident date: Aug 1, 2025

The contact owns a 2018 Mercedes-Benz GLC300. The contact stated that while operating the vehicle, the message "Front Air Bag Malfunction" was displayed, and the horn became inoperable. The vehicle was taken to the local dealer who diagnosed that the steering column and air bag clock spring were faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of th... Read more

Incident date: Nov 5, 2025

Recently hit a deer running between 75-80 mph. Air bags fired but failed to deploy.

Crash

Incident date: Nov 1, 2024

My 2008 Dodge Avenger airbag light has been on for a while, I believe that’s something that is defective and should be fixed by the manufacture. I’d called a dealership and was told it was not a recall and therefore not covered. When the wipers are turned on in the morning and then turned off, they continue to wipe even turned off. When I use the right blinker, the light in the dashboard dims ... Read more

Incident date: Aug 10, 2024

The location of the collision sensors are positioned too low to allow consistent deployment of the airbags in the event of a collision with newer generation pickup trucks. The bumpers on the pickup trucks are too high, so a rear end collision results in the Toyota Corolla passing underneath the truck, and the air bag sensors do not sense the collision. The collision is only stopped when the wi... Read more

Crash

Incident date: Dec 15, 2020

Air Bags never deployed in an accident. Honda shows recall work was done prior to collision. Front end collision

Crash

Incident date: Oct 27, 2025

After a hard crash from behind and then being pushed into another car, causing severe damage to the front and rear of the car (total loss), the airbags only deployed on the right (passenger) side. In addition, after the crash, the steering wheel was lying at the driver's feet, completely detached from its original position.

Crash 2 injured