Consumer Safety Complaints

Incident date: Nov 15, 2025

We were sitting in a parking lot with the engine running and heard an explosion in the vehicle. Later we discovered that the left rear, side curtain air bag had deployed. Horn has been inoperable for months cruise control hasn't worked in years steering wheel radio controls don't work. No appointment reason for any of it. Pass air bag off warning light red Air bag light is usually on but not alway... Read more

Incident date: Nov 26, 2025

Driving about 45 mph and unexpectedly both roof rail air bags deploy stoping vehicle on the road.

Incident date: Nov 19, 2025

Normal driving to work. Airbag light came on. Notification on Ford app about front air bag system not working correctly. Contact Ford for service. Contacted Denooyer Ford for service that was recommended. Same dealership I purchased the truck from. Service was able to schedule me within a week but recommended not driving the vehicle as it possibly didn't have working airbags. During service th... Read more

Incident date: Nov 28, 2025

On 11/28/2025, I turned into the Walmart parking lot in Kemah TX, came to the stop sign, turned right and the passenger side airbags deployed. The passenger side curtain wall and passenger seat air bag deployed. There was no warning, no impact, no wreck just a loud explosion sound. My daughter was sitting on the passenger side, had a loud ringing in her ear form the noise. I was unable to prope... Read more

Incident date: Oct 27, 2025

Airbag Clock spring has failed in my 2015 Jeep Wrangler. The airbag dash light is now on and the whole steering wheel system no longer functions properly. I see there was a documented recall for this year/model. It’s not showing on my VIN. The clock spring has failed in my vehicle.

Incident date: Nov 25, 2025

The contact owns a 2021 Jeep Grand Cherokee. The contact stated that while driving 45 MPH and depressing the accelerator pedal, the vehicle stalled while driving around a sharp curve, causing the contact to crash into a tree. There was severe front vehicle damage due to the crash. The contact stated that no air bags deployed. The contact had not sustained any injuries. No medical attention was req... Read more

Crash

Incident date: Sep 17, 2025

I was notified of the recall May 10,2023 Manufacturer Recall NumberN232404980 NHTSA Recall Number23V334 by mail. I called my Buick dealer and was told they had the part. I set up an appointment and took my car in for the repair, and was told they made a mistake and didn't have the part after all and that they would let me know when they got it in. I guess now all I can do is sit and wait to be not... Read more

Incident date: Sep 25, 2025

On 9/25/25 I was driving through a green light in Baltimore MD. The streets were grand view and w cold spring lane . A driver ran the red light from my left side and hit me so hard he totaled my 2014 NV200 cab edition. The air bag did not deploy , instead it shot out steering like like missle and hit me in face causing a concussion that led to overnight hospitalization to get cat scan and MRI.. th... Read more

Crash 2 injured

Incident date: Nov 23, 2025

Air bags did not go off after a car accident with a commercial box truck, car seems to be totaled. Insurance is going to inspect vehicle to confirm it being totaled. No warning lights were on at the time. Just passed inspection a month a month ago.

Crash 2 injured

Incident date: Nov 25, 2025

My mechanic told me to check with Mazda as there might be a recall that has not been taken care of yet. I called Mazda and they told me there were 3 recalls (2 of which my mechanic already fixed) and the airbag recall. Told me not to drive, but would not provide any vehicle to use and would not set an appointment until December 8th, 2025.

Incident date: Oct 7, 2025

I have an active alert on the drive side safety restraint system. Alert code RCM_a021. I have noticed this appears to be a common problem. A recall should be issues as this a a safety issues and lives could be at stake.

Incident date: Nov 26, 2025

I am filing a safety complaint regarding my leased 2024 Jeep Wrangler 4xe, VIN [XXX] , manufactured by JEEP, leased through Stellantis. This vehicle is under an active recall for a battery-related fire risk. I have been informed by the dealership and the manufacturer that no repair or fix is currently available, potentially until next year. Despite this, the OEM states the vehicle is “safe to d... Read more

Incident date: Sep 27, 2025

I was rearended, all air bags deployed except steeringwheel

Crash 1 injured

Incident date: Nov 23, 2025

The contact's brother owned a 2020 Chevrolet Tahoe. The contact stated that while his brother was driving at an undisclosed speed, the vehicle crashed; however, the contact was unsure what the vehicle had crashed into. The contact stated that the crash was a single vehicle crash and there was severe damage to the front of the vehicle. The contact stated that the air bags should have deployed but f... Read more

Crash 1 injured

Incident date: Nov 12, 2025

When my son got a car last December, we bought him a 2024 Volvo s60, primarily for the safety features. Since we have had the vehicle, Volvo has had a lot of issues with their infotainment system. He has contacted them many times and I had started to keep a record of how often it would glitch. If it was just music not working, no big deal. But sometimes it was the backup camera too and once the he... Read more

Crash

Incident date: Sep 8, 2025

Airbag exploded with acid powder affecting eyes and hearing

1 injured

Incident date: Nov 19, 2025

During a head-on collision with a tree, the vehicle sustained major front-end damage and the airbag deployed, resulting in a cracked sternum, three fractured ribs, and a three-day hospitalization. No warning lights or prior symptoms were present, and the incident has not been reproduced or confirmed by a service center. The vehicle is currently held at the insurance-approved collision facility and... Read more

Crash 1 injured

Incident date: Dec 14, 2022

The contact owns a 2017 Toyota Corolla. The contact stated while driving at an undisclosed speed, the air bags and seat belt warning lights were illuminated. The contact stated that upon starting the vehicle, the air bags and the passenger's side seat belt warning lights illuminated. The contact stated that the front passenger's side seat was not occupied. The vehicle was taken to an unknown deal... Read more

Incident date: Sep 17, 2025

On March 11, 2025 I took my car to Gardena Honda for a fuel pump recall for my 2018 Honda HR-v ex. On September 17, 2025 I had a system malfunction where the doors were locking and unlocking the dashboard went black and a car symbol with doors opened appear on the dash, the car shut off and I tried to brake but they did not work, I hit a car in front of me and when the airbags did not deploy I hit... Read more

Crash 1 injured

Incident date: May 5, 2023

The contact owned a 2017 Mercedes-Benz GLE350. The contact stated that while slowing at approximately 10 MPH and making a right turn to pull into a driveway, the vehicle unintendedly accelerated and crashed into a fence and came to a stop. The contact had not sustained any injuries, and medical attention was not needed. A Police report was not filed. The contact stated that the fence was damaged. ... Read more

Crash 1 injured

Incident date: Nov 23, 2025

The contact owned a 2019 Kia Soul. The contact stated that while driving approximately 40 MPH, another vehicle stopped in front of the contact’s vehicle and the brake pedal was depressed to attempt to avoid a crash; however, the vehicle skidded and crashed into the rear of the other vehicle. There was no warning light illuminated. During the crash the front end and the hood of the vehicle was se... Read more

Crash 1 injured

Incident date: Oct 26, 2025

Involved in a 2 vehicle accident on October 26th. My car is totaled and so is the other car. No airbags deployed and my drivers side seat belt failed to lock in the accident. I was injured and taken by ambulance to hospital.

Crash 1 injured

Incident date: Nov 5, 2025

To: Administrator National Highway Traffic Safety Administration (NHTSA) 1200 New Jersey Avenue SE Washington, DC 20590 USA Subject: Formal Safety Defect Claim Regarding Unaddressed Recalls — 2012 Kia Optima Hybrid (VIN: [XXX] ) From: [XXX] Email: [XXX] Phone: [XXX] Vehicle Information: - VIN: * [XXX] ** - Make / Model: 2012 Kia Optima Hybrid - Mileage: approx. **... Read more

Incident date: Aug 31, 2025

Safety restraint warning in car, unsure of actual issue but warning keeps popping up. Presumed that the seatbelts or airbags would not properly work in event of a crash. Dealer/company says it's a known issue, with other cars needing a fix too, however they aren't able to specify exactly the issue or issue a timeframe on repair. Issue first started appearing in Late August of this year, and has... Read more

Incident date: Feb 1, 2024

The contact owns a 2021 Honda Pilot. The contact received notification of NHTSA Campaign Number: 24V064000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure... Read more

Incident date: Jul 23, 2025

The contact owns a 2014 Chevrolet Cruze. The contact stated that while driving approximately 46 MPH, a Chevrolet Impala rear-ended the vehicle, causing the vehicle to flip over and slide into the woods. There were no warning lights illuminated. The contact was unable to exit the vehicle at first but was later able to exit through the rear window. The driver was able to walk out of the woods to the... Read more

Crash 1 injured

Incident date: Nov 14, 2025

Wiring from knee air bag to module failed. Had to repair wiring from front driver and passenger knee air bags. Wiring had a short to ground. Resulted in a $1600 bill.

Incident date: Oct 23, 2025

I bought the truck from a private owner and now my abs light and brake light is on.

Incident date: Aug 20, 2025

When the vehicle is parked in the sun for 30 minutes or more. After pushing the start button, the SRS airbag system malfunction light came on. After restarting the vehicle, the airbag light was out.

Incident date: Aug 12, 2025

Vehicle is parked in the sun for over 30 minutes and when the start button is pushed the Air Bag System Malfunction light is on. After restarting the light goes away.

Incident date: Nov 17, 2025

The contact owns a 2008 Mercury Sable. While the contact's son was driving at an undisclosed speed, the vehicle was involved in a crash. The contact's son was the only occupant in the vehicle during the crash. The contact stated that none of the air bags deployed. The contact stated that there were two impacts to the vehicle during the crash. The first impact was on the front passenger's side of t... Read more

Crash 1 injured

Incident date: Nov 24, 2025

I was parking my car and then I heard a loud crack. Then I noticed my car's airbag malfunction warning notice came up on the dashboard along with other failures. I can see on the edges of the horn panel on the left that its slightly detached, so it seem the airbag has somewhat inflated. I haven't taken it to the dealer yet, but will later after work. I didn't notice any issues prior to this happen... Read more

Incident date: Nov 23, 2025

I was in a front end Collison due to a brake failure and when I have a steel gate at about 30 mph no airbag deployed. Car was towed by the Upper Darby Police Department and it is totaled. I sustained injuries. There was no airbag light brake warning light came when I attempted to use the emergency brake when regular failed

1 injured

Incident date: Sep 15, 2025

The contact owns a 2021 Toyota Camry. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was unavailable. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a fail... Read more

Incident date: Sep 17, 2025

Seat occupancy sensor -- seat belt is inoperable on passenger side. Seat belt stuck in passengers seat back. "Active fault for seat occupancy sensor." Belt tensioner - "Drive belt starting to walk off tensioner pulley"

Incident date: Nov 21, 2025

Driving 70 mph on highway. Transmission suddenly downshifted from 6th to 5th. Cruise control turned off. Speedometer went to 0 mph. Airbag warning light came on. Wrench indicator flashed. From this point on, transmission would only use gears 3,4,5. Speedometer continued to read 0. Cruise control remained inoperative and Airbag warning light remained on. Wrench indicator turned off after a few minu... Read more

Incident date: Sep 2, 2025

On September 2, 2025, my 2025 BMW X5 xDrive50e was involved in a head-on collision with another vehicle. Despite the severity of the impact, the following safety systems failed to deploy: Front airbags Driver seatbelt pretensioner BMW Assist / automatic emergency notification Witnesses reported that my vehicle briefly went airborne before landing with the rear wheels up on a curb. I suffered ne... Read more

Crash 1 injured

Incident date: Nov 14, 2025

Air bags did not deploy in bad car accident. Safety issue.

Crash 1 injured 1 deaths

Incident date: Nov 21, 2025

I received a safety alert on my car screen: Front passenger safety restraint system issue. Service is required. The front passenger safety restraint system fault typically involves a malfunctioning occupant weight sensor in the passenger seat, which controls whether the airbag activates or deactivates EVGOER. This is a serious safety concern because the airbag may be disabled at that seat locatio... Read more

Incident date: Nov 23, 2025

Noticed there’s a crack on the passenger side dashboard of the car that’s about 12 inches long. From what I read this could cause issues with any possible airbag deployment.

Incident date: Nov 17, 2025

Service airbag system My car doesn’t start

Incident date: Oct 17, 2025

I was involved in an accident on the interstate traveling at about 80 mph and I hit a guard rail. I swerved, and then the lane assistance kicked in and made me lose control of the car completely, which is how I slammed into the guard rail. In that process, none of the airbags deployed and I had a passenger in the car.

Crash

Incident date: Jun 15, 2021

The airbag warning light comes on at times constantly and occasionally intermittently. The connection under both front seats has been checked and found secured.

Incident date: Dec 31, 1969

There are 3 recalls on my engine type but kia dealership says no recalls,#21V6220000,#22V031000,#21V260000. ENGINE TYOE 2.0L NU MPI ENGINE(SC210),MY ph#XXX INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Incident date: Sep 19, 2025

Because of this water intrusion, the following safety systems have malfunctioned or failed: • ABS and DSC (stability control) warnings • Chassis stabilization warning • Frontal collision and pedestrian warning malfunction • Airbag system warning • Loss of audible warning tones • MOST bus communication failure • Electrical modules intermittently shutting down or throwing codes These... Read more

Incident date: Oct 8, 2025

On October 8, 2025 My cousin, [XXX] , and I were on highway Mile 113, 65 North and were about to exit when an ambulance exited onto the highway ahead causing the traffic to suddenly stop. As the traffic stopped, I hit my brake, which usually jolts when I hit it but it didn't this time, the brake didn't feel the same, the brake was soft and it felt like my car wasn't stopping. The warning red light... Read more

Crash 2 injured

Incident date: Nov 10, 2025

My Jeep will accelerate forward when breaking, stall at a red light and roll back, massive humming and grinding on the peddle, start/stop failure and failure to start. I've been able to avoid two crashes so far and used my own scanner to detect the problem. Nothing comes up. I bought this shady vehicle oct/3/25. dates of incidents include oct 3rd- November 10th.

Incident date: Nov 5, 2025

Acadia Denali had Takata air bag inflater replaced, service air bag light is still on. Dealer stated there is a side air bag problem as well. 2014 Acadia’s had previous recall for side airbag issues, most likely is same issue the vehicle isn’t listed. Contacting corporate regarding issue.

Incident date: Sep 12, 2024

I had a passenger seat belt light on and took it to Jim Coleman Infiniti in Bethesda,MD. They then were going to charge me a diagnostic fee to fix it, but instead proceeded to perform a zero point seat reset and got the error code B00A0 and then the passenger air bag light came on. They subsequently said that the vehicle was not covered under any recall or warranty and said that the seat needed t... Read more

Incident date: Nov 21, 2025

I purchased a used 2019 GMC Acadia from Grieco Honda around November 20, 2023. They showed me a CarFax report indicating the vehicle had never been in an accident. Immediately after the purchase, I reported several issues and attempted to return the car under their 30-day warranty. However, the salesperson convinced me not to return it, assuring me that they would address all of the problems. Fro... Read more