Consumer Safety Complaints

Incident date: Jul 21, 2023

After I bought the vehicle later I realized the light don’t come on from my steering wheel Air bag. So I took it to the dealership and they told me my air bags doesn’t work.

Incident date: May 28, 2023

The passenger airbag light stays illuminated regardless if there is a passenger in the seat or not. A diagnostic scan was run and it is Code= B00A0:00. This issue has been under recall for model years up to 2017 and my car is a 2018. There is a service bulletin for this issue and I have been quoted several thousand dollars to fix it. The car was not in an accident and nothing precipitated this iss... Read more

Incident date: Jun 29, 2023

I was involved in a traffic accident on 6/29/23 involving myself and my [xx] year old son, both in the front seat. We were struck in the back by one vehicle, spun out of control, hit another vehicle on the passenger side where my son was sitting and spun out of control again. Driver side did not strike anything and side airbags deployed (both front seat and back seat), passenger side airbags never... Read more

Crash 2 injured

Incident date: Jul 13, 2023

Airbag requiring service light came on at 100 miles. Then the SOS call button was stuck lit up with an error message on the touch screen every time vehicle was started. Then the AEB system went off while driving (not in danger of being in a crash) and brought the vehicle to a stop and put itself in Park and shut off. Vehicle would not start again after that. Had to get it towed

Incident date: Jul 20, 2023

My car left the road traveling at 60mph, and after leaving the road it was quickly approaching a metal pole. At this time it seemed that the breaks were not able to stop the vehicle. After totaling the car, and what I thought would be the loss of my life, my airbags did not deploy. To further explain the extent of the accident: the front bumper is destroyed, the hood is destroyed, the windshield i... Read more

Crash 1 injured

Incident date: Jul 21, 2023

There is no fix for what is a very important safety feature in the passenger side of the vehicle

Incident date: Apr 3, 2023

My wife is a petite woman, 4 feet 7 inches, 85pounds clothed. We bought the car March 29, 2023 and drove home, and the passenger airbag worked properly thru April 2. Behavior after that became erratic, passenger airbag sometimes on, sometimes not. Became more erratic and brought to dealer (Balise Subaru) April 12. Service technician reported system worked properly, no error codes. I asked Service ... Read more

Incident date: Mar 11, 2019

The contact owns a 2017 Subaru Forester. The contact stated that the vehicle had previously been repaired under NHTSA Campaign Number: 19V701000 (Air Bags); however, the failure recurred with the air bag warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that the front passenger’s Occupant Detection System (ODS) and seat needed to be replaced. The vehicle was ... Read more

Incident date: Aug 20, 2022

#1. The airbag light comes on saying the passenger airbag is not connected (something like that). #2. Braking lights did stop working and stayed on while the car was turned off. I never received any recall notice of this and we fixed it ourselves. #3. And most important and dangerous! The back driver's side wheel froze up and started to catch on fire. We had the Caliper, and several other surround... Read more

Fire

Incident date: Jul 21, 2023

Passenger side a-pillar trim has come loose exposing airbag mechanism. Dealer unable to repair and indicates part was installed incorrectly at the factory. Awaiting new part to see if this can be corrected.

Incident date: Nov 1, 2022

The passenger side air bag seat sensor has failed. I don't know if that means the passenger air bag will not work or if it will activate incorrectly injuring a passenger due to air bag detonation. This sensor failure is common. Yes this vehicle can be inspected. The air bag warning light periodically turns on and off. I contacted mini cooper customer relations and they informed me that the... Read more

Incident date: Apr 19, 2023

There has been a recall for my 2015 traverse for months and still NO REMEDY AVAILABLE. I’m trying to get this fixed before anything happens and dealership states Manufacture still has no remedy, therefore they can’t fix recall.

Incident date: Jun 11, 2023

Seat belt has slack in it and does not tighten up and the Airbag light on the dash comes on intermitently

Incident date: Jan 4, 2022

I'm unsure why this 2018 Forester wasn't one of the many manufactured that year recalled for an intermittent passenger seat air bag sensor malfunction since the focus of that recall remains the problem with this particular Forester: it has heated seats and displays an intermittent on/off passenger seat air bag light while a passenger is seated in that seat. The malfunction has been occurring for ... Read more

Incident date: Jul 20, 2023

I was in a head on accident with a vehicle, then a building. Traveling at approved 55 mph. My airbags did not deploy.

Crash 1 injured

Incident date: Jul 11, 2023

The air bag warning light illumination. Dealer replaced the "clock spring" in steering wheel. This part was recalled for all like vehicles through 2014 and warranty as extended to 100,000 miles or 14 years. Model year 2015 was not included in the recall, yet the same part failed thereby making the driver's front air bag inoperable. It should have been included in the recall. I requested reimb... Read more

Incident date: Jul 14, 2023

My Honda Accord car has warning sign came multiple times . SRS -Airbag LF side impact . B0020-13 Honda dealer has suggested to replace Left side airbag module . I have contacted Honda but he has denied for any recall or repair cost. Vehicle mileage is around 26K and 2019 year model accord.

Incident date: Jul 16, 2023

The contact's brother owned a 2017 Jeep Wrangler. The contact stated that while her brother was driving at an undisclosed speed, another vehicle crashed into his driver's side, causing his vehicle to crash into a tree. The contact's brother had no account of what happened the day of the crash. No air bags were deployed upon impact. The contact's brother sustained injuries to his face, was unable t... Read more

Crash 1 injured

Incident date: Jun 28, 2023

[XXX], I was driving alone on [XXX] in McAllen, TX. & intersection of [XXX] St. Weather was sunny, hot, and dry. My car was 1st in middle lane, speed about 20 mph. I applied the brakes for a red traffic light. Instantly, the brakes locked and 3 air bags deployed -driver and passenger side + passenger side windows. The windshield was blocked but it seemed like the car swerved slowly, about 10-15... Read more

Crash 2 injured

Incident date: May 10, 2023

The contact owns a 2017 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts no... Read more

Incident date: Jul 14, 2023

Driver Inflator Module Has a crack line in it. honking horn /excessive heat.

Incident date: Jul 3, 2023

The contact owns a 2019 Jeep Grand Cherokee. The contact stated that the air bag warning light erroneously illuminated and remained illuminated for more than two weeks. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact stated that the VIN was not under recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 50,000.

Incident date: May 10, 2023

The contact owns a 2017 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms part... Read more

Incident date: Apr 29, 2023

The contact owns a 2018 Volkswagen Atlas. The contact received notification of NHTSA Campaign Number: 23V215000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts ... Read more

Incident date: Jul 19, 2023

The contact owns a 2016 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not... Read more

Incident date: Jul 17, 2023

My daughter rear ended a car and totaled my Chrysler 200. The front of the car is destroyed but the air bags never deployed. I allowed my daughter to drive this car thinking it had all the safety features and it did, they just don’t work.

Crash

Incident date: Jul 11, 2023

When the passenger seat is occupied, we intermittently get a message that the airbag is off (and the heating/ac controls for the passenger side go away). This occurred when the seat was occupied by two of my sons (one 6'1", 145 lbs and the other 5'9" and 155 lbs). We took the car in to get checked and while Rivian noticed the same issue after testing, they said diagnostics found nothing wrong. ... Read more

Incident date: Jul 14, 2023

Since buying the vehicle new, the airbag light has been on and off throughout the entire time (The vehicle has never been crashed). I have brought it in to multiple dealerships asking for them to take a look at it and have never gotten much feedback other than them resetting it or having replaced wiring due to previous recalls. I was alerted recently of the airbag control unit now needing to be re... Read more

Incident date: Jul 3, 2023

The contact owned a 2005 Honda Accord. The contact stated while driving 35 MPH and attempting to pass a vehicle on the right lane of the road, the vehicle lost power steering functionality and pulled to the left side of the road and towards the median. The contact did not recall whether a warning light was illuminated. The vehicle crashed into the pole of a traffic sign, and the traffic sign broke... Read more

Crash 1 injured

Incident date: Jul 18, 2023

The contact owns a 2003 Jeep Liberty. The contact stated that while driving 30–35 MPH, the driver's and passenger's side air bags inadvertently deployed but then immediately deflated. No warning light was illuminated. There was no impact to the vehicle that could have caused the air bags to deploy. The air bags deployment caused damage to the dashboard. There was dust coming from the air bags wh... Read more

Incident date: Jul 7, 2023

The contact owns a 2006 Volvo S60. The contact stated that the air bag was replaced under NHTSA Campaign Number: 21V766000 (Air Bags) and approximately 2 weeks later, while the vehicle was idling at a stop sign, the air bag compartment on the driver's side started smoking and the air bag warning light illuminated. The smoke then dissipated. There were no injuries or medical attention needed. The c... Read more

Incident date: Jun 5, 2023

Car accelerated without warning propelling me across a curb, street, then a second curb. The SUV was stopped upon impact at a concrete building. Fortunately there was no injury to others but the accident caused the car to be totalled by my insurance company. There were no warning lamps, messages or other symptoms of the problem prior to the failure. The airbags did not deploy upon impact,

Crash

Incident date: Feb 5, 2021

Takata recall. The contact owns a 2010 Chevrolet Suburban. The contact received notification of NHTSA Campaign Number: 21V054000 (Air Bags) however, the part to do the recall repair was not available. The dealer was contacted, and an appointment was scheduled; however, the contact was notified that parts were not available for the recall repair. The contact stated that the manufacturer had exceede... Read more

Incident date: Jul 18, 2023

The PASSENGER side air bag system on my 2015 GMC Acadia is issuing a warning light as of yesterday. The current recall is for the DRIVER seat airbag which I was told by the dealership there is no fix for as this time. I am concerned that the same potential for harm or death is present if the passenger side airbag malfunctions and would like to report the condition and request that a formal recall ... Read more

Incident date: Jul 19, 2023

I had recall work done on my car was not properly repaired Issue still needs addressed Nissan refuses to look into they are telling me it was addressed. But the issue still remains. To fix the issue they want me to pay for it but I ma afraid that it may not be fixed properly again . This is the third accordance with this issue.

Incident date: Jul 5, 2023

The contact owns a 2019 Jeep Renegade. The contact stated that while driving at an undisclosed speed, the airbag warning light illuminated. The contact stated that the failure was intermittent. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 61,000.

Incident date: Jun 22, 2023

mY TRANSMISSION SHUTTERS IN TRAFFIC AND FORD DEALERSHIP SAID THEY REPLACED THE TRANSMISSION CONTROL MODULE .WHEN I GOT THE CAR BACK IT WAS DOING THE SAME THING. NOW THEY SAY IT IS UNDSER RECALL . THAT IT HAS BEEN FIXED.

Incident date: Jun 28, 2023

The contact owns a 2005 Hyundai Tucson. The contact stated that while driving at an undisclosed speed, the air bag warning light illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the front passenger side air bag wiring harness; however, the part was discontinued. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The fail... Read more

Incident date: Jul 19, 2023

Takata recall. The contact owns a 2016 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not ... Read more

Incident date: Jul 19, 2023

Takata Recall. The contact owns a 2014 GMC Yukon XL. The contact received notification of NHTSA Campaign Number: 21V054000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer and a secondary dealer, AutoNation Buick GMC West (16400 W Colfax Ave, Golden, CO 80401), were contacted and informed the contact that the parts to repair the vehicle were on backorde... Read more

Incident date: Jun 20, 2023

The contact owns a 2014 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experie... Read more

Incident date: May 10, 2023

The recall that is out on my vehicle right now could cause death and it has not been fixed in a timing manner. It’s been nearly 3 months since the issue has come to my attention and I’m terrified to drive with my three kids wondering if my airbags deploy, how many of us could die.

Incident date: Jul 14, 2023

The air bag sensor and lights indicated that the passenger side air bag was not operating. We took the vehicle to the Infiniti Dealer and they did a diagnostic test and determined that the sensor in the passenger seat was not working. We were told that in the event of a collision that the air bags in the entire car would not deploy if the passenger air bag was not replaced. In order to have operat... Read more

Incident date: Jul 18, 2023

The contact owns a 2007 Dodge Sprinter 2500. The contact received notification of NHTSA Campaign Number: 16V077000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had no... Read more

Incident date: Jul 18, 2023

The contact owns a 2015 Ram 1500. The contact received notification of NHTSA Campaign Number: 21V632000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienc... Read more

Incident date: Mar 18, 2023

The contact owns a 2019 Volkswagen Atlas. The contact received notification of NHTSA Campaign Number: 23V215000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the passenger’s side air bag alarm was ac... Read more

Incident date: Jul 18, 2023

The contact owns a 2017 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a ... Read more

Incident date: Sep 28, 2021

Victim was hit head on by a truck. Victim was going 10-15mph truck faster. Victim was t-boned on the driver side at the front tire. The entire front fender and frame were damaged. Victim sub-stained a bad shoulder injury and ptsd. Air bags did not deploy.

Crash 1 injured

Incident date: Jul 1, 2023

There is a deadly airbag recall and GM has no plan to fix the driver side airbag.

Incident date: Jul 17, 2023

My instrument cluster stopped working yday. I could hear something inside or behind the steering wheel when I turned it. Obviously my clock spring has failed. I am pretty sure my car had a recall on this in the past. I haven’t had another ride to Little Rock to take my car for repairs. I can not afford to fix this. The part alone is over 400$. I understand it is very dangerous to drive. I have n... Read more