Consumer Safety Complaints

Incident date: May 10, 2023

The contact owns a 2015 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms part... Read more

Incident date: May 9, 2023

The airbag system in my recently purchased (4 months ago)QX80 Infiniti 2015 is malfunctioning/failed. It is available for inspection upon request. The warning light came on within 2 months of my purchase. I took it to the dealerships for repair, was told “this is unusual for this age car & mileage” stating it was the driver curtain airbag module which I paid a large amount to have replaced. W... Read more

Incident date: Jun 19, 2023

The contact owns a 2015 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the air bag warning light intermittently ... Read more

Incident date: Jul 21, 2023

Air bag error, recommendation PODS wiring be replaced, active recall is listed but this vehicle is not included

Incident date: Jun 30, 2023

The contact owns a 2015 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experie... Read more

Incident date: Jul 5, 2023

Was hit by another vehicle in front driver wheel which knocked me off the roadway. During the collision I kept hitting the brakes and the car wouldn't stop. I had no control over the steering as well. My car then hit a fence. My airbags never deployed with extensive damage to the front end of my car. Because of the airbags not deploying I hit my head on the steering wheel causing injury as w... Read more

Crash 1 injured

Incident date: Mar 3, 2023

While on my way to an appointment it was raining and I noticed my car wasn't handling the water on the road like it usually did. It was pulling to one side or jumping around when it hit shallow water. I turned the traction control off and then back on and that seemed to make a difference. That night I got on NHTSA and searched for recalls with my VIN number. While other 2018 Durango's had recalls ... Read more

Crash

Incident date: Jul 25, 2023

Nothing has failed on the vehicle, nor are there any apparent problems. My GMC Acadia is a second vehicle for my household (not a primary vehicle). I also have it listed on Turo to make some additional income. With the recall, Turo un-listed my vehicle for safety reasons and I also had to cancel a reservation that was already made. The safety recall already identifies the airbags need to be replac... Read more

Incident date: Jul 24, 2023

AIRBAG LAMP REMIANS ON DUE TO FAILED PASSENGER SEAT OCCUPANCY DETECTION MAT. HONOLULU BMW DEALER CLAIMS RECALL 08V384000 WAS PERFORMED JULY 18, 2008- WHICH IS THE EXACT SAME DATE LISTED IN THE RECALL AS BMW'S REPORT DATE TO NHTSA. THE RECALL CAMPAIGN AND PROCEDURE DID NOT GET PUBLISHED OR BEGIN FOR NEARLY A YEAR LATER. THE RECALL CAMPAIGN ASKS THAT A SMALL STICKER BE AFFIXED ADJACENT TO THE VI... Read more

Incident date: Mar 22, 2022

Smiths auto Canton ohio told me they sold it to me with no problems but the locks are going out it has a dent in the side that's getting worse. I had to buy breaks and a new starter twice.

Incident date: Jul 22, 2023

My son was involved in an accident this weekend. A car pulled out in front of him and he hit them going between 45 and 55 MPH. None of his airbags deployed in his 2014 nissan altima. He had his seat belt on, but instead of the airbag keeping him from hitting the steering wheel like it should we ended up in the ER with chest pain. Thankfully he is ok along with his passenger, but I feel the airbags... Read more

Crash 2 injured

Incident date: Jul 25, 2023

I had to transport a friend from a hospital and because of his surjury had to have him sit in the front passenger seat. I looked in the Driver manual to locate the passenger air bag shut off switch, " there is not a switch to be found. The instruction in the Driver Manual states to place anyone having concerns to be seated in the rear. There is NO Shut-OUT switch.

Incident date: May 1, 2023

The airbag sensor stop working. The airbag light stayed on whether someone was sitting in or not sitting in the passenger seat. The dealership stated there was an opening in the circuit and had to be re-builded. With the airbag not working this made the vehicle unsafe to drive and they could not tell me if the defect was with the driver side or passenger side airbag.

Incident date: Jun 25, 2023

The contact owned a 2022 Kia Niro EV. The contact stated that while driving at 5 MPH, the vehicle experienced unintended acceleration. The contact depressed the brake pedal several times; however, the vehicle failed to stop immediately. The contact drove over a flower pot and then crashed into a support beam. No warning light was illuminated. The air bags failed to deploy upon impact. No injury wa... Read more

Crash

Incident date: Jul 25, 2023

The contact owns a 2017 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not expe... Read more

Incident date: Jul 24, 2023

Air bags did not deploy when I hit someone at 35+mph. My passenger and my safety was put at risk because the air bags did not deploy causing us to be thrown forward forcefully causing pain in our back and neck. Car is being towed to a shop and I let them know my concerns for the air bag being faulty

Crash

Incident date: May 18, 2023

The contact owned a 2012 Hyundai Sonata. The contact received notification of 18V137000 (Seat Belt, Air Bags) on October 2019. The contact took the vehicle to the local dealer and had the recall remedy completed. The contact stated while his wife was driving 35 mph, another vehicle intercepted her lane and crashed into the front driver-side tire. No air bags deployed. The driver sustained injuries... Read more

Crash 1 injured

Incident date: Jun 27, 2023

1.) Both driver and passenger airbag replacement replacements. 2.) If I get into a reck then me and my passenger have a chance of death due to the recall on the airbags. 3.) Yes. 4.) No. 5.) Unknown. Every time I schedule to get the recall fixed either the shops don’t have the parts or they don’t have the time to do it.

Incident date: Jul 25, 2023

REPORT NUMBER: CAL-03-07 NEW CAR ASSESSMENT PROGRAM (NCAP) FRONTAL BARRIER IMPACT TEST

Incident date: Jul 24, 2023

Travelling appoximently 25-30mph when the vehicle in front of me, towing a small camper, stopped suddenly to avoid a suddenly stopped vehicle in front of them, causing me to rear-end them at appoximently 15-20mph. My airbags did not deploy

Crash

Incident date: Jul 14, 2023

The contact owns a 2013 Honda CR-V. The contact stated that while driving at 40 MPH, he was involved in an accident where he crashed into a truck, but the driver's air bag did not deploy. The contact stated that the fumes from the air bag burned his left hand, and he had to seek medical attention. The contact mentioned that his injuries would have been severe had he not been wearing a protectant ... Read more

Crash 1 injured

Incident date: Mar 6, 2023

The contact owned a 2021 Toyota Rav 4. The contact stated that while sitting in traffic, the contact's vehicle was rear-ended at 45 MPH, and due to the impact, the contact rear-ended the vehicle in front. The "malfunction" warning message was displayed after the crash. The driver's side air bag did not deploy. The vehicle was declared a total loss by the insurance company. The contact stated that ... Read more

Crash 1 injured

Incident date: Jul 24, 2023

I have received CONFLICTING information from Toyota AND the dealership I purchased it from as to whether there is/is not a defective front passenger side air bag. They also have no!”FIX.” You show NO recall for this vehicle. Shy can’t I get a straight answer from TOYOTA as to whether it is safe to drive with a front seat passenger??????

Incident date: Jul 24, 2023

The contact owns a 2015 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not exp... Read more

Incident date: Jul 7, 2023

The contact owned a 2017 Kia Sorento. The contact stated that while driving into an intersection at a speed of approximately 10 MPH a second vehicle crashed into the front end of the vehicle. During the crash, the front was severely damaged and the vehicle was destroyed but no air bags were deployed. The contact sustained a head injury and was examined at the local hospital. The driver of the seco... Read more

Crash 2 injured

Incident date: Jun 19, 2023

The contact owns a 2017 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was m... Read more

Incident date: Oct 24, 2022

The contact owned a 2007 Ford Fusion. The contact stated while driving 40 MPH, and merging into the slow lane, he crashed into a vehicle that stopped abruptly. Additionally, the vehicle was rear-ended by another vehicle. The driver air bag exploded. The contact was able to exit the vehicle without assistance. The contact was transported to the hospital with the assistance of Uber. The contact was... Read more

Crash 1 injured

Incident date: Jul 24, 2023

The contact owns a 2015 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced... Read more

Incident date: May 10, 2023

The contact owns a 2016 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms part... Read more

Incident date: Jul 21, 2023

The contact owns a 2017 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not exp... Read more

Incident date: Jul 3, 2023

The front passenger seat belt light was not going away even when the passenger was in the seat with the belt on. The dealership kept the car for 8 days to fix these issues. They offered no loaner or rental for us to use during this time. The seatbelt light was coming on due to a failure of the airbag sensor. The dealership and Kia have advised the part needed for repairing this issue is back-ord... Read more

Incident date: May 10, 2023

The contact owns a 2017 GMC Acadia. The contact received notification of the NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. An undisclosed dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was mad... Read more

Incident date: May 13, 2023

While driving, the passenger airbag system would initiate an alert that it needed service, at which time the passenger airbag would turn off with somebody sitting in the seat. My, and my passengers', safety was at risk by the airbag turning off with a full-grown adult sitting in the seat. A Subaru dealership confirmed the alerts and reset them. The code they captured was 'occupant detection senso... Read more

Incident date: Jul 1, 2020

I received a recall notice on my truck for the airbags from a local dealer in late 2020. The dealer who sent the notice was not the dealer i purchased from originally and was over 40 miles away . When i tried to set up an appointment with the original dealer they had no record of a recall for my vin # , Nor does this site ! My truck is a 2007 that i originally leased in June of 2006 and bought out... Read more

Incident date: Jul 24, 2023

The contact owns a 2014 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet. The local dealer was contacted, and the contact was informed that the part for the recall repair was not yet available. No information on parts availability was provided. The contact stated that the manufacturer was made awar... Read more

Incident date: Jun 10, 2023

The contact owns a 2014 Ford Focus. The contact stated that while driving approximately 5 MPH, the driver's side air bag erroneously deployed. The contact stated that no collision had occurred to cause the air bag to deploy. During the failure, the driver sustained a neck injury that required medical treatment. A Police report was filed at the scene. The cause of the failure was not yet determined... Read more

1 injured

Incident date: Apr 1, 2023

The contact owns a 2014 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a f... Read more

Incident date: Jul 24, 2017

Right rear air bag twisted and got against the exhaust which caused the vehicles suspension to drop or not hold air. I was told it was the compressor leaking through and had compressor replaced. It is not the compressor and the vehicle right rear suspension continues to loose air. When the vehicle was looked at again the airbag was untwisted and had a burn mark from exhaust. This is definitely a s... Read more

Incident date: Jul 9, 2023

The airbag light is on and no fuses are out and cruise control and other buttons on steering wheel is not working. If airbags are faulty or do not deploy it is a huge safety concern. Someone could be killed or extremely hurt. It has not been confirmed by a dealer but willing to take it in to be checked. It has not been checked yet by a professional. My warning lamps have been on for about two week... Read more

Incident date: Jul 23, 2023

Service safety restraint message displays. Sunroof, all parts will not function when attempted. Nothing happens. Airbag light indicates "off" Safety is critical in a vehicle and must be reliable and function properly. Vehicle servicer has confirmed the safety restraint issue, but sun roof issue is pending servicers confirmation.

Incident date: Jul 1, 2021

Air bag not working, horn not working properly. And other functions. Was told clock spring needs to be replaced.

Incident date: Jun 1, 2023

I received a safety recall letter that states, "Parts to repair your vehicle are not currently available..." The recall is due to a defect, "which may result in injury or death to vehicle occupants." How can this be okay? What recourse to I have?

Incident date: Jul 3, 2017

My dashboard is cracked severely, which can ultimately make my airbag release at any time. It shakes while driving pretty bad

Incident date: Mar 24, 2023

car only has today 46,500 miles and passenger airbag sensor stopped working last year,started intermittenly working after 30,000 miles and now completely not working, repeated problem for all chevy Camaros having this problem with few miles on cars and barely any passengers sitting in seat to activate use.

Incident date: Jul 13, 2023

Car has airbag light on. American Honda is non responsive to my calls for assistance on the backoredered part. Vehicle is being driven without srs properly functioning.

Incident date: Jul 23, 2023

Body paint delaminating. Also, difficulty sometimes stopping vehicle extra length required to stop

Incident date: Jul 22, 2023

Supplemental restraint system error appears on dash unit, at first intermittently and now at all times. I am wondering if this could be related to a recall on seatbelts which apparently does not apply to my VIN but does to other 2018 Honda Accords.

Incident date: Jul 21, 2023

The airbag light will. Not go off

Incident date: Jun 16, 2023

My 16 year old son was making a left hand turn out of a school onto a road with no curve, no hole, no accident but the 4 side air bags deployed for no reason. He was OK and pulled over for safety and got a ride home. We had it towed home and contacted gmac buick and they had it towed to a dealership and had a diagnostic test ran and found no reason for them to deploy but they said the car had been... Read more

Incident date: Jul 22, 2023

I was just pulling out of my driveway and it broke open air bag hasn't deployed but driver side head rest air bag compartment sounded like a small explosion but it broke open. There was no accident, I didn't hit anything just did it on it's own.