Consumer Safety Complaints

Incident date: Jul 21, 2023

All of the buttons on my steering wheel including the horn stopped working. I hear a clicking noise when i turn the steering wheel and the passenger air bag light randomly goes on and off. This leads me to believe the clock spring is broken. If the clock spring is the problem, this could create an airbag malfunction causing it to not deploy when needed or randomly deploy while i’m driving.

Incident date: Jul 26, 2023

No incident yet, but I see other Kia's that have been recalled for powertrain system and air bag issues. The power train issue comes up when I get my engine light checked and the airbag light is on. Also, a constant problem is the break switch, the push button car won't start sometimes and the steering wheel doesnt lock because immobilizer Is a problem and other Kia's have been recalled but not mi... Read more

Incident date: Jul 14, 2023

Front passenger safety restraint system fault. Tesla refuses to fix unless I pay out of pocket.

Incident date: Jan 1, 2023

I have received a letter from the FCA US LLC regarding recalls for both airbags. I have called 3-4 times requesting this service. Because the van is technically a dodge (although made by mercedes, back in 2007) there is no Dodge dealerships that will agree to service the vehicle. The chrysler/dodge dealerships don't service sprinters, as they haven't been rebranded by dodge since 2007, and the ... Read more

Incident date: Jul 10, 2023

I got in a car accident where the front of the car was hit and the car is totaled and the airbags in the front did not deploy. I got injured because my face hit the steering wheel. I submitted a complaint to Honda but they are taking a very long time to have someone go out and investigate the airbags. My insurance needs to take the car away this week

Crash 1 injured

Incident date: Jul 30, 2023

The active headrest restraint system deployed for no reason in the passenger side headrest while driving down the road at 35 mph. It sounded like a gunshot! The passenger was hit in the back of the head but thankfully not injured. I took a picture of it and my son told me that's a safety feature in case you get rear ended, which didn't even happen because I was still driving when and after that ha... Read more

Incident date: Jul 15, 2023

On 07-15-2023 A girl rana stop sign and hit my truck quite hard on the Drivers side just in front of the door. It was so violent that my head, shoulder, arm, and left hand shattered the drivers window in each place they hit. Pictures show all 4 definitive places where each body part hit. I incurred a fracture on my left hand, shoulder, and head pain. I had to really force the drivers door open. It... Read more

Crash 1 injured

Incident date: Jul 22, 2023

Headrest deployed under normal driving conditions

1 injured

Incident date: Jun 22, 2023

Air bags failed to deploy and vehicle is not available for inspection. Vehicle was a total loss and is in the proces of becoming proprty of Copart.com for auction (I assume). I hit my head very hard from the T-bone type of collision and my side airbags did not deploy. I have a severe concussion and internal brain bleed. ICU stay was required. Problem was confirmed by the police report, etc. No... Read more

Crash 1 injured

Incident date: Jul 22, 2023

My blind spot cross traffic system alert activates and deactivates on its on and warning of electrical issues post to my Ford App. Air Bag warning comes on send message to Ford App stating Air bag not functioning due to electrical issues. Alarm goes off multiple times throughout the day sending messages to Ford App stating Hood Open when hood is not open and some messages state electrical issu... Read more

Incident date: Jul 21, 2023

The contact owns a 2015 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the air bag warning light was intermittently illuminated. An undisclosed dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceed... Read more

Incident date: Jul 28, 2023

Failed part: Clock spring. Yes, the work was appropriately installed. This is my fourth replacement within less than 100k miles. No additional inspections as of yet. No warning lights, just a faint click coming from the steering wheels while making turns two days prior to hearing a snapping noise. My air bag light illuminated and my dash notified me of an air bag error. Lost all connection to ... Read more

Incident date: Mar 28, 2023

The contact owns a 2015 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated the air bag warning light and the check engine warning had illuminated. The local dealer was contacted. The vehicle was not diagnosed nor repaired. The contact stated that the manufacturer had exc... Read more

Incident date: Jul 1, 2022

The contact owns a 2014 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the air bag warning light was illuminated... Read more

Incident date: Jul 3, 2023

The contact owns a 2016 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not exp... Read more

Incident date: Jul 1, 2023

Takata recall. The contact owns a 2016 Volkswagen Beetle. The contact received notification of NHTSA Campaign Number: 22V945000 (Air Bags) however, the part to do the recall repair was unavailable. The manufacturer was contacted, and it was confirmed that the part was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of... Read more

Incident date: Jul 28, 2023

The contact owns a 2015 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not exp... Read more

Incident date: Jan 20, 2023

The contact owned a 2019 Kia Sorento. The contact stated that while driving approximately 55 MPH the vehicle crashed head on into a second vehicle. During the crash the vehicle was destroyed but the air bags did not deploy. The contact sustained multiple rib fractures, lower back, and right knee injuries and was transported to the hospital. The driver of the second vehicle had also sustained unkno... Read more

Crash 2 injured

Incident date: Jul 26, 2023

The airbag light is on. The seatbelt on the passenger side gets stuck.

Incident date: Jul 27, 2023

Received a recall letter

Incident date: Jul 18, 2023

What happened: the air bags failed to deploy during a crash. Question: What component or system failed or malfunctioned? Answer: air bags, automatic emergency braking, forward collision warning. Question: Is it available for inspection upon request? Answer: yes Question: How was your safety or the safety of others put at risk? Answer: driver-side air bags failed to deploy upon a rear-end col... Read more

Crash

Incident date: Jul 25, 2023

My driver side Headrest suddenly deployed while sitting at a red light. It struck me in the back of my head, this caused me to lurch forward and almost being hit by oncoming traffic. Dodge denied me replacement saying it was out of any warranty. They did not even look at it and told me it would cost me $850 to replace. No warning lights or signs that this was going to happen before it deployed. I ... Read more

1 injured

Incident date: Jul 25, 2023

My driver side Headrest suddenly deployed while sitting at a red light. It struck me in the back of my head, this caused me to lurch forward and almost being hit by oncoming traffic. Dodge denied me replacement saying it was out of any warranty. They did not even look at it and told me it would cost me $850 to replace. No warning lights or signs that this was going to happen before it deployed. I ... Read more

1 injured

Incident date: Jul 27, 2023

The contact owns a 2019 Volkswagen Atlas. The contact received notification of NHTSA Campaign Number: 23V215000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts ... Read more

Incident date: Jul 13, 2023

The contact owns a 2015 Honda Accord. The contact stated while driving 40 MPH, the air bags warning light illuminated. The vehicle was taken to the dealer but no cause for the failure was found. The dealer stated that the driver’s side seat sensor might need to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 133,860.

Incident date: Jul 7, 2019

The steering angle sensor has faulted, at around 60,000 miles. This fault results in possible airbag failure, in conjunction with inability to perform safety breaking mechanisms, as well as disabling the cars 4x4 stability control features. BMW as well as other BMW third-party mechanics have told me this is a reoccurring problem and could pose a serious danger if in an accident. BMW officially tol... Read more

Incident date: Jun 15, 2023

My airbag light recently came on after driving through some standing water and I have tried filing through my insurance company and they have stated that due to the fact that water wasnt submerged inside my car, it was due to the age of my vehicle (which is only 5 years old). I am concerned about this obviously as it is my driver side airbag. They are trying to tell me in insurance that it is a Ni... Read more

Incident date: Jul 27, 2023

The contact owns a 2015 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer and other unknown dealers were made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware ... Read more

Incident date: Jul 27, 2023

The contact owns a 2016 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made... Read more

Incident date: Jun 14, 2023

we got a recall letter stating the air bag part could explode and cause injury or death . i contacted my local gm dealer and they said no parts were available. i asked for a rental or loaner untill the parts came in they said no . i contacted gm and they said no.

Incident date: Jul 27, 2023

The contact owns a 2013 Ford Fusion. The contact stated that on several occasions when the vehicle was started and the seat belt was connected, the air bag warning light illuminated. The vehicle was taken to a dealer where it was diagnosed that the seat belt sensor needed to be replaced due to failure in detecting that the seat belt had been inserted. The manufacturer was notified of the failure b... Read more

Incident date: Jul 27, 2023

Passenger airbag issue has not been recalled. Advised not to drive car. How is this the solution? Not every family has funding to own more than one vehicle or use alternative transportation. We rely on our car for transportation to/from work and school. The recall was issued more than four months ago and no estimate for resolution has been provided.

Incident date: Jul 15, 2023

The contact owns a 2014 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer ... Read more

Incident date: Jul 13, 2023

The contact owns a 2016 Volkswagen Beetle. The contact received notification of the NHTSA Campaign Number: 22V945000 (Air Bags) however, parts to do the recall repair were not yet available. The dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. Additionally, the contact stat... Read more

Incident date: Jul 27, 2023

The contact owns a 2014 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a f... Read more

Incident date: Jul 26, 2023

The contact owns a 2018 Audi Q7. The contact stated while driving at an undisclosed speed, the passenger’s side air bag warning light remained illuminated. The vehicle was taken to the local service center who diagnosed that the passenger’s side seat cushion needed to be replaced. The vehicle was not yet repaired. The manufacturer and local dealer were notified of the failure, but no assistanc... Read more

Incident date: Mar 1, 2023

The contact owns a 2014 Buick Enclave. The contact stated that the air bag warning light was illuminated. The contact took the vehicle to the local dealer and made them aware of the failure. The vehicle was not diagnosed nor repaired. The contact took the vehicle to the independent mechanic and had an unknown sensor repaired. The vehicle was repaired but the air bag warning illuminated a second ti... Read more

Incident date: Jul 20, 2023

I was traveling at approximately 40mph when a car ran a light and came across in front of me at an intersection. I T-boned the other persons car which totaled my vehicle. The airbags in my vehicle did not deploy and I feel they should have. I was injured and have been to a doctor.

Crash 1 injured

Incident date: Jul 15, 2022

The contact owns a 2016 Ford Explorer. The contact stated that while driving at an undisclosed speed, the air bag warning light illuminated intermittently on the instrument panel, causing the deactivation of all the other air bags. The vehicle was taken to the dealer, who diagnosed failures with the seat belt wiring harness and seat belt pretensioner on the second row. The vehicle was repaired thr... Read more

Incident date: May 15, 2023

Airbag Red Light indicator on for 2+ weeks, ambient temperature sensor malfunction and vehicle seems to have less pressure when accelerating

Incident date: Jul 26, 2023

The contact owns a 2015 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. An unknown dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced... Read more

Incident date: Jul 26, 2023

The contact owns a 2017 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experie... Read more

Incident date: Feb 10, 2023

The occupant t sensor (OCS) is faulty, and keeps flashing nonstop for months. My passengers are unsafe. The dealer confirms the problem wants to charge $1,500, but I see it is a recurring problem. However, even though my vehicle is within the range of vehicles recalled (Rogue 2014 through 2017), my vin # is not showing a recall, and I would like to know why it was not included - as it should b... Read more

Incident date: Jul 1, 2022

The contact owns a 2016 Ford F-250. The contact received notification of NHTSA Campaign Number: 22V337000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that upon starting the vehicle, the message "Air Bag Disabled" was displayed. The local dealer was contacted. The vehicle was not diagnosed nor repaired. The contact stated that the manufacturer had ... Read more

Incident date: Jul 21, 2023

Head light wire is out , electrical wire is messing up . Car is shaking bad and won’t start . Air bag light is on

Incident date: Jul 26, 2023

The contact owns a 2016 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms ... Read more

Incident date: Jul 12, 2023

The contact owns a 2014 Ford Explorer. The contact stated that on several occasions while driving at undisclosed speeds, the air bag warning light intermittently illuminated. Additionally, the contact stated that the vehicle was previously taken to the dealer for an undisclosed unrelated failure, and the contact was informed that the vehicle was included in Ford Customer Satisfaction Program: 21B1... Read more

Incident date: Jul 22, 2023

I have a 2010 Hyundai Elantra. On Saturday, July 22, 2023, after the car was put into park in my fathers driveway and the emergency brake put on, the front driver and passenger bags deployed. The force of it's deployment cracked the windshield in several places on the passenger side. There were no warning lights or indications that this would occur. The car was in park. The seatbelts are in a ... Read more

Incident date: Jun 6, 2023

Recall #SC165,for the airbag frontal deploy module failure was fixed but now the same problem along with the airbag malfunction indicator light is illuminating on my dash. Kia won't call me back or email me back when I asked them if this is something they will fix again since the first fix failed for this same issue? And randomly while driving I smell a electrical burn smell but no smoke? When I w... Read more

Incident date: Jul 26, 2023

I HAVE BEEN UNABLE TO RESOLVE BOTH RECALLS FOR THIS VEHICLE, AFTER MULTIPLE ATTEMPTS DIRECTLY WITH THE CHEVROLET DEALER FROM WHICH THE VEHICLE WAS BOUGHT NEW, AND THE CHEVROLET EV CONCIERGE. THERE ARE NO INCIDENTS TO REPORT, OTHER THAN THE INABILITY TO RESOLVE BOTH RECALLS IN A TIMELY MANNER