Consumer Safety Complaints

Incident date: Feb 1, 2023

The SRS passenger warning light comes on intermittently. Sometimes with a passenger the indication is the air bag is "ON" and everything seems to be fine. Sometimes with a passenger we get the message that the "SRS SYSTEM NEEDS TO BE CHECKED". And sometimes we get that message even without a passenger. This started at around 80K miles.

Incident date: Aug 11, 2023

The contact owns a 2016 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experie... Read more

Incident date: Jun 1, 2023

The contact owns a 2015 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experie... Read more

Incident date: Aug 11, 2023

The contact owns a 2017 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experie... Read more

Incident date: Mar 9, 2023

Electrical issue with my pontiac g6 I have had to replace my headlights bulbs multiple times due to the plugs melting I have actively seen the plug smoking and it has happened on both of my drl/low beam headlight bulbs resulting in plugs having to be replaced multiple times as well. My engine light isn't working and yet I have engine codes my service air bag light comes on at random my buckle seat... Read more

Incident date: Jul 26, 2023

I was driving along I55 at 65-70 mph when my car had multiple lights come on the dash w d started ringing. My car then shot left into the median wall. It spun at least twice hitting the wall and stopping facing southbound in the northbound lanes. The vehicle is currently at the ins inspection lot. The code was u0100. ECM/PCM ‘A” DTC. I was injured in the accident and concerned about safety of ... Read more

Crash 1 injured

Incident date: Jul 26, 2023

The contact owns a 2013 Volkswagen Jetta. The contact stated while starting the vehicle, the passenger’s side air bags indicator warning alarm sounded as if there was a passenger seated in the seat. The passenger’s side air bag warning light was illuminated. The dealer was contacted and stated that the vehicle needed to be diagnosed. The vehicle was not diagnosed. The manufacturer was not cont... Read more

Incident date: Aug 10, 2023

Airbag sensor harness underneath the passenger seat comes disconnected from moving the seat back and forth causing a warning on the dash. GM has a TSB about this and should rewire the harness for free. The passenger presence module is undetected when the seat moves forward but is detected when moved to its full rearward position.

Incident date: Dec 16, 2021

The contact owned a 2017 Chevrolet Impala. The contact stated that while driving at approximately 50 MPH, a tractor-trailer crashed into the front passenger side of the vehicle causing the vehicle to cross two lanes of traffic and collide with a barrier wall. During the crash no air bags deployed. The driver sustained injuries to the back, spine, torso, arms, knees, and shoulders which required me... Read more

Crash 1 injured

Incident date: May 19, 2023

Had a medical issue and loss of consciousness while heading to work. Was wearing a seatbelt, cruise was set at 57. Vehicle left the road and hit a tree head on. Airbags did not deploy and driver sustained vision loss and development of thoracic fusiform aneurysm from the impact.

Incident date: Jul 30, 2023

Side Airbag failure: (all air bags didn't deploy) As I was making a left hand turn, My vehicle was hit in my drivers rear quarter, just behind the gas cap. The impact spun the car over 90 degrees, causing me to hit the left side of my head against the side drivers window, causing a concussion and cervical strain. No airbags in the vehicle were deployed, yet the car was totaled. The car that... Read more

Crash 1 injured

Incident date: Jul 27, 2023

The engine knocking plus seat belt doesn’t work

Incident date: Aug 9, 2023

The contact owns a 2014 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not exp... Read more

Incident date: May 10, 2023

The contact owns a 2017 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The dealer was contacted and confirmed that parts were not yet available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manuf... Read more

Incident date: Aug 10, 2023

The contact owns a 2017 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts ... Read more

Incident date: Aug 10, 2023

The contact owns a 2018 Volkswagen Atlas. The contact received notification of NHTSA Campaign Number: 23V215000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer wa... Read more

Incident date: Aug 8, 2023

S.R.S malfunction error message due to open circuit in the left front door harness. Active DTC (S) B1697 code which is related to lost communication with side airbag sensor LH is present in the vehicle. Toyota is refusing to address the issue because it is not part of a covered warranty and there are no open recall on this issue. This is a safety issue in that in the event of an accident, the air... Read more

Incident date: Jan 4, 2023

Passenger airbag sensor intermittent error. Says service airbag. Goes off after someone has been sitting in vehicle and exits vehicle. Not reliably reproducible but seems to be happening with greater frequency.

Incident date: Aug 7, 2023

NHTSA recall 15V-205: OC3 Seat Occupancy Mat is missing other model years. my 2012 R56 was just diagnosed by a garage as having exactly this error. Why isn't NHTSA also recalling the other model years impacted by this safety issue? As the NHTSA must know, this safety issue is impacting many Mini Cooper model years, to the extent that a secondary market for bypass devices has emerged [XXX] ). Add... Read more

Incident date: Aug 10, 2023

recall # 36110. our car is having the same issues that are indicated with this recall but GM refuses to include our vehicle in this recall. Front passenger seat sensor is shorting out against the seat frame which is turning vital passenger airbags off. Unsure when this actually started as my daughter drives this car to work and didnt notice when it first appeared.

Incident date: Aug 7, 2023

The side/front airbags wire harness system are in and under the driver/or passenger seat and become disconnected when you move the seats, therefore making it so the side and front airbags won’t work. This is said to be a known issue says the dealership but not covered under any circumstances even though they detailed my car after having for two months trying to fix my brakes with no airbag issue... Read more

Incident date: Jun 1, 2023

The contact owns a 2017 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experie... Read more

Incident date: Aug 10, 2023

The contact owns a 2016 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experien... Read more

Incident date: Jul 28, 2023

Driving to Deep Gap, NC 7/28/2023 the “passenger airbag” lights came on and stayed on. When we got home we tried several Utube reset options and the lights went off, for a few starts of the engine. Now the lights stay on all the time. Being that I have a 2018 Nissan Rouge, I am wondering if I have one of the faulty recalled airbag sensors put when the vehicle was built in 2018 in Japan. We s... Read more

Incident date: Aug 7, 2023

BMW has had known issues with its passenger seat safety sensors failing. These are expensive repairs exceeding $2,000+ and happen frequently with the 2018 - 2020 BMW 5 Series. My 2018 BMW 530e has had this sensor fail with regular usage. There hasn't been an abnormal exposure to moisture (I live in Utah, a very dry climate) and so the vulnerability of this technology and the cost associated with i... Read more

Incident date: May 23, 2023

The contact owns a 2016 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair were not yet available. The dealer was contacted and confirmed that parts were not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made awar... Read more

Incident date: Jun 6, 2023

Nothing happened. GM sent a letter telling me that the airbag COULD rupture and call serous injury or death. I am not driving the vehicle.

Incident date: Jul 12, 2023

I received a recall notice from General Motors about the recall for my vehicle's airbags. I made an appointment to have the recall fixed at an authorized Chevrolet dealership. I was informed that there was no fix for the issue due to GM saying the recall had "No Remedy."

Incident date: Jul 11, 2023

Air bag light stays on constantly vehicle was checked by Chrysler in Columbus Ga. and was told the harness was bad quoted $1,200 dollars for the repair. However the part was unavailable on 7/12/2023 returned for the fix on 7/22/2023 and still no part. I understand Air Bags have been a problem on numerous Chrysler 300 in the past please review and instruct maybe a recall is warranted.

Incident date: Apr 9, 2012

On 4/9/12 I was involved in a serious accident that resulted in my daughter obtaining a severe traumatic brain. She was in critical condition and is now severely disabled. The back curtain airbags did not protect her and did not appear to work properly. I believe that the vehicle was not properly examined after the accident. The car was a rental vehicle and my family was out of state on vacation. ... Read more

Crash 3 injured

Incident date: Aug 9, 2023

The contact owns a 2018 Volkswagen Atlas. The contact received notification of NHTSA Campaign Number: 23V215000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not e... Read more

Incident date: Aug 9, 2023

The contact called on behalf of her husband who owns a 2015 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the is... Read more

Incident date: Aug 4, 2023

Vehicle take to dealer to diagnose seatbelt warning buzzer and SRS inoperative light illuminated. The dealer diagnosed the problem as a defective coolant bypass valve. This seems to be a rather common diagnosis. With the air bag system inoperative, I feel insecure driving the car without this important safety system.

Incident date: May 10, 2023

The contact owns a 2015 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not... Read more

Incident date: Aug 9, 2023

The contact owns a 2016 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted, and the contact was informed that the part for the recall repair was not yet available. No information on parts availability was provided. The contact stated that the manufacturer was... Read more

Incident date: Aug 9, 2023

The contact owns a 2017 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had... Read more

Incident date: Jul 3, 2023

Passenger Seat Sensor malfunctioning causing the light Check Airbag System to come on causing the whole airbag system to shut off.

Incident date: May 10, 2023

The contact owns a 2014 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. An undisclosed dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aw... Read more

Incident date: Aug 9, 2023

The contact owns a 2016 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experie... Read more

Incident date: May 10, 2023

The contact owns a 2017 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms part... Read more

Incident date: Feb 16, 2003

The vehicle (MAJ6S3KL1NC474743) was impacted on the passenger side and the air bags failed to deploy. the safety risk caused hospital visit and numerous doctor visits. The problem was confirmed by enterprise, PO Box 801770, Kansas City Mo. 64180 Damage Recovery Unit. (866) 300-3239. The following have infer inspection of the vehicle: enterprise, police and the insurance companies. There were no s... Read more

Crash

Incident date: Jul 26, 2023

I was driving to work. As I was doing so multiple lights came on my dashboard and it started dinging. At the same time my car immediately shot left so hard into the concrete median barrier at 70 mph. It all happened so fast I was not able to see what lights came on. My steering wheel would not turn. I did at least two 360’s off of the concrete wall finally stopping facing southbound in the north... Read more

Crash 1 injured

Incident date: Aug 8, 2023

The contact owns a 2005 Nissan Xterra. The contact received notification of NHTSA Campaign Number: 23E012000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted, and the contact was informed that the part for the recall repair was not yet available. No information on parts availability was provided. The contact stated that the manufacturer was... Read more

Incident date: Aug 8, 2023

The contact owns a 2017 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that parts wer... Read more

Incident date: May 1, 2023

The contact owns a 2015 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experie... Read more

Incident date: Jun 19, 2023

The contact owns a 2023 Kia Sportage. The contact stated that while driving at 45 MPH, the vehicle collided with another and the air bags did not deploy. The contact stated that the impact was on the driver's side of the vehicle. The air bag warning light was not illuminated. The driver sustained head and back injuries. Medical treatment was needed and a police report was taken. The vehicle was ta... Read more

Crash 1 injured

Incident date: Aug 8, 2023

Air bag light is on. Was told at Nissan dealing I need to have a module replaced in the driver seat for $2,300.

Incident date: Aug 8, 2023

Programe

Incident date: Dec 21, 2022

The contact owns a 2015 Volkswagen Beetle Convertible. The contact received notification of NHTSA Campaign Number: 22V945000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN too... Read more

Incident date: Aug 7, 2023

The contact owns a 2019 Ford F-150. The contact stated that the air bag cover on the steering wheel was cracked, visually exposing the air bag. The contact stated that the failure had occurred due to usage of the horn on the steering wheel. The cause of the failure was not yet determined. The manufacturer and local dealer were not notified of the failure. The failure mileage was 114,000.