Consumer Safety Complaints

Incident date: Aug 9, 2023

The contact owned a 2018 Honda CR-V. The contact stated that his wife was driving approximately 60 mph, when a Chevy Blazer crashed into the vehicle. The front passenger door was detached during the impact. There were no warning lights illuminated. The air bags did not deploy. A police report was filed. There was no reported fire. The passenger occupant sustained head injuries, and medical attent... Read more

Crash 1 injured

Incident date: Aug 15, 2023

Airbag light on.

Incident date: Aug 3, 2023

Airbags deployed prematurely as I was parking my car in a doctor's office parking lot. The car was going less than 5 mph and I did not hit anything. The premature deployment of the airbag startled me and caused me to hit the accelerator instead of the brake and I ended up crashing my car into a nearby pole and another .automobile. The accident resulted in a soft tissue injury for my daughter a... Read more

Crash 2 injured

Incident date: Jun 11, 2023

At 12pm on June 11, 2023 I was parked in a church sparking lot in East Rochester and was facing the church's stone wall. My vehicle was only 2 feet from the was when the car accelerated toward the wall and all of the airbags opened and the hood and side panels were affected causing the vehicle was considered totaled by my insurance. My foot was on the brake and I was preparing to put the car in pa... Read more

Crash 2 injured

Incident date: Aug 15, 2023

The contact owns a 2017 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not exp... Read more

Incident date: May 10, 2023

The contact owns a 2014 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. An unknown dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware ... Read more

Incident date: Jun 1, 2023

The contact owns a 2017 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a f... Read more

Incident date: Aug 15, 2023

UNKNOWN. The recall came out in May, there has been no remedy made available yet. The recall lists potentially fatal outcomes, and there is no resolution to be had.

Incident date: Aug 15, 2023

UKNOWN. DUE TO NHTSA Recall Number 23V215 we are unable to use the front passenger seat of the car. This recall was reported March 29, 2023 and at almost 5 months has no remedy. VW has failed to remedy this safety recall in a timely manner.

Incident date: Aug 5, 2023

The contact owns a 2014 BMW X5. The contact stated while starting the vehicle, the air bag warning light illuminated. The contact stated that the warning light had become a recurring failure. The local dealer was contacted, and the contact was informed that there were no open recalls associated with the VIN. The vehicle had not been repaired. The manufacturer had been informed of the failure and i... Read more

Incident date: Apr 15, 2023

The contact owns a 2014 Nissan Rogue. The contact stated that while driving at an undisclosed speed, the air bags warning light illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 185,000.

Incident date: Aug 22, 2021

After spending Sunday preparing for the week at my small business, I was driving home on the highway just before 10:00PM at approximately 55 miles per hour. As I traveled toward a T intersection there was a sedan that had been stopped at their respective stop sign; I quickly approached and the vehicle pulled out abruptly in an attempt to cross both eastbound lanes and travel westbound on the four-... Read more

Crash 1 injured

Incident date: Aug 15, 2023

I have an SRS light illuminated on my dashboard. Upon researching this, it is apparently a sensor issue which, when the light is on, indicates that the sensor in the seat - belt is malfunctioning, and this will keep the air bags from deploying. This of course is a serious safety issue. Also, in reviewing the warranty information, it states that all seat-belt issues are under a lifetime warranty. I... Read more

Incident date: Feb 1, 2023

The contact owns a 2016 Volkswagen Beetle. The contact received notification of NHTSA Campaign Number: 22V945000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not ... Read more

Incident date: Jan 5, 2023

The contact owns a 2016 Volkswagen Beetle. The contact received notification of NHTSA Campaign Number: 22V945000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms p... Read more

Incident date: Aug 15, 2023

The contact owns a 2015 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000(Air Bags) however, the part to do the recall repair was unavailable. The local dealer was contacted and it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of t... Read more

Incident date: Aug 15, 2023

The contact owns a 2015 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a f... Read more

Incident date: Aug 15, 2023

The contact owns a 2016 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not ... Read more

Incident date: Aug 2, 2023

The other day I noticed my air bag warning light was on on my dashboard. I had my car hooked up to run the codes for the dash lights. It came back as the airbags in the drivers and passenger headrests had popped or started to pop. I had the headrests looked at and the black plastic cover on the back of it is partially coming off. There is a gap between the front of the headrest and the back of the... Read more

Incident date: May 15, 2023

Chevrolet recalled the airbag in my 2014 Chevrolet Traverse in May due to faulty mechanisms that may release shards of metal during airbag deployment: Takata airbag inflators. After multiple phone calls to both my local Chevrolet dealer and corporate, noone is able to assist me with this matter. The replacement part is unavailable, and they cannot say when it will be available. They are offering... Read more

Incident date: Aug 9, 2023

Purchased New on 7/4/23. Failure #1 7/14/23 - Pre Collision Assist Failure fault, Air bag electrical issue air system may not function, Powertrain Malfunction Fault, Restraints control module not configured. Failure #2 8/4/23 - Pre Collision Assist Failure fault, Air bag electrical issue air system may not function, Powertrain Malfunction Fault, Restraints control module not configured. Failure #3... Read more

Incident date: Aug 9, 2023

Date of Accident: Wednesday, August 8th 2023 Time of Accident: 12:33PM Location of Accident: Intersection of 22nd St & Camelback Rd (in front of my office) in Phoenix, Arizona Phoenix Police Responding Officer: [XXX] #[XXX] Incident/Accident Report #: [XXX] Geico Claim Number: [XXX] Assigned Adjuster from Geico: [XXX] [XXX] I was t-boned and injured by a red light runner driving recklessly on Ca... Read more

Crash 1 injured

Incident date: Sep 14, 2021

The contact owns a 2000 Audi S4. The contact received notification of NHTSA Campaign Number: 20V056000 (Air Bags) however, the part to do the recall repair was not yet available. An undisclosed dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware... Read more

Incident date: Aug 12, 2023

Inflator Rupture - front passenger inflator. A vehicle collision at Alma School and 8th Avenue where one vehicle turned left in front of the oncoming involved 2006 Toyota Corolla resulting in the Corolla striking the right side of the other vehicle. During the collision the airbags were commanded to deploy and the passenger inflator had a significant rupture/failure which sent shrapnel out of the ... Read more

Crash 1 injured

Incident date: Mar 10, 2022

I acquired my vehicle as a used car. Although, to my knowledge my vehicle air bags have not deployed, the air bag light is illuminated on my dash panel and this issue is preventing me from obtaining an updated vehicle registration in my state of residence (Delaware). Since the year make and model are listed under the "recall" section of the NHTSA website, specifically for an airbag issue, I am re... Read more

Incident date: Jun 1, 2022

The contact owns a 2019 Volkswagen Atlas. The contact stated the vehicle had stalled 5 times while driving. The contact took the vehicle to the local dealer, but the dealer was unable to duplicate the failure. The vehicle was not repaired and continued to experience the failure. The manufacturer had not been informed of the failure. The contact also received notification of NHTSA Campaign Number: ... Read more

Incident date: Feb 10, 2023

I receive a passenger airbag warning message every time I start the vehicle. Took to Mercedes dealer 2/10/2023 and they diagnosed the airbag problem as being caused due to the failure of the weight sensor in the passenger seat. NO ETA on a part to fix the weight sensor in the seat and was given the vehicle back to drive as normal, despite the passenger airbag being disabled (vehicle is still und... Read more

Incident date: Aug 12, 2023

Transmission is slipping and hard shifting or fails to shift. I noticed it at hot temperatures but does it now constantly. Airbag is starting to come out of the perforation below the Ford symbol on the horn. I'm concerned it will deploy while driving and cause a traffic accident/injury/death.

Incident date: Aug 14, 2023

The contact owns a 2017 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced ... Read more

Incident date: Sep 15, 2022

The contact owns a 2021 Volkswagen Atlas Cross Sport. The contact stated that while self-inspecting the vehicle, she noticed an excessive amount of water inside the vehicle. The contact stated that the water was coming from the HVAC system. Additionally, the contact stated that the display screen failed to operate as designed. The contact related the failure to NHTSA Campaign Number: 21V892000 (Vi... Read more

Incident date: Jul 14, 2023

The contact owns a 2009 Pontiac Solstice. The contact stated that upon starting the vehicle, the air bag warning light illuminated. The contact called the dealer, and the vehicle was taken to the dealer to be diagnosed. The contact was informed that an electrical sensor was defective and needed to be replaced. The manufacturer was not notified of the failure. The vehicle was not repaired. The fail... Read more

Incident date: May 1, 2023

The contact owns a 2015 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a f... Read more

Incident date: Jul 27, 2023

Was hit in the side in passenger door, which pushed my car off the road and hit a tree head on going approximately 40 mph. NO Airbags deployed anywhere in the car. I took pictures of entire interior and also a video showing no airbag deployment. Police, fire and first responders and completely shocked that no airbags deployed. Injuries occurred, thank fully no life threatening. However had the air... Read more

Crash 1 injured

Incident date: Aug 3, 2023

I have a 2011 Jeep Wrangle that has multiple airbag issues and 17 yr that is Autistic driving it. I request proof that recalled have been done by Jeep and was told we have no open recalls but they are unable to prove they even looked at the truck. What is frightening is the airbag light and seat belt light have come on and we have checked there is no record of any recalls being done. The truck w... Read more

Incident date: Aug 12, 2023

Passenger airbag dash deploys while car is parked. It’s deploy from nothing.

Incident date: Jun 1, 2023

Recall fix not provided in a reasonable time, resulting in mobility and financial hardship for owner - inability to sell vehicle.

Incident date: Aug 13, 2023

My airbag indicator lit up and I was not involved in any accident or even a fender bender. After this the engine indicator lit up as well, I had to replace the battery, change spark plugs at the local Firestone. Now I have a problem with the theft indicator and the vehicle does not turn on. Several problems have come up since the airbag indicator lit up.

Incident date: Jul 20, 2023

airbag light wont go off

Incident date: May 10, 2023

Manufacture is unable to fix recall in a timely manner. I use vehicle for business and I am unable to use it for over 3.5 months which is cause me to lose income. Manufacture still has not remedy

Incident date: Aug 7, 2023

Had my car inspected on Aug 5 everything was good and as I was driving down the road on Monday Aug 7 that afternoon and my airbag system (SRS) problem light came on we called the dealership on Tuesday morning and they said that we could drop it off and leave it on Wednesday and they would look at it when they got to it. So they called on Thursday and said it was u3000-49 internal failure of srs sy... Read more

Incident date: Apr 20, 2023

My airbag dash light indicator is flashing and will not turn off.

Incident date: Nov 5, 2022

I am writing to complain about a serious safety defect in my 2022 Toyota Corolla Cross (VIN [XXX] ). On August 11, 2023, I recently received a letter from Toyota stating that the passenger airbag in my car may not deploy as designed in the event of a crash. This is a serious safety defect, and I am concerned about the safety of my car. I have owned my Corolla Cross for in excess of a year, and I ... Read more

Incident date: Jul 1, 2023

The manufacturer admits this defect can cause death but has no remedy and no estimated time for available parts. They also refuse a rental or loan vehicle in the meantime.

Incident date: Jan 1, 2019

The contact owns a 2006 Honda Civic. The contact stated that the air bag warning light was illuminated. The air bag warning light was previously activating and deactivating. The contact called the local dealer, but the vehicle had not been diagnosed or repaired. The manufacturer was contacted but provided no assistance. The failure mileage was approximately 90,000.

Incident date: Jul 11, 2023

The contact owns a 2015 BMW 328I. The contact stated while starting the vehicle, the air bags warning light illuminated. The vehicle was taken to the dealer who stated that water had leaked into the trunk of the vehicle and onto the amplifier causing electrical shortage in the vehicle to stop functioning as designed. The contact was informed that an extensive diagnostic test was needed to locate t... Read more

Incident date: Aug 11, 2023

2018 Tesla Model 3 shows “Front left safety restraint system fault”. My car was not identify as having the recall applied but have the same issue the recall or warranty would resolve. My care is out of warranty and Tesla want to charge estimated $1,500 to resolve this issue. Tesla has this issues with all makes and models and is a safety issue.

Incident date: Aug 11, 2023

The contact owns a 2014 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experien... Read more

Incident date: Aug 1, 2023

The driver airbag has rusted causing a service safety restraint system light.

Incident date: Aug 11, 2023

The contact owns a 2016 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue but offered no assistance. The co... Read more

Incident date: Aug 4, 2023

System failure…airbag light continues to come on and go off. It says service airbag. If John Elway Chevrolet repairs the airbag system will it impact the integrity of the airbags. The airbag light doesn’t say which airbag is defective. I want to make sure that my family and I are safe when we are in the car.