Consumer Safety Complaints

Incident date: Oct 5, 2022

I was involved in an accident last year where I took out a gaurd rail next to a building. My air bags never deployed and now my car will not run.

Crash

Incident date: Jun 1, 2023

I got the recall letter in June but there still aren't parts to fix it they say , it's the only vehicle I drive but it is terrifying that the airbag is dangerous! I just want it fixed before it hurts or kills one of us, the service airbag light comes on once in a while and stays on longer each time it comes on.

Incident date: Aug 10, 2023

The red dashboard light remains on all the time indicating a problem with the air bag. I'm not sure what is causing the light to remain on but it is concerning as I don't know whether airbag will deploy properly if needed. I recently visited the dealership for an appointment to install anti theft software due to recall. Two and a half hours later they presented me with an unsolicited appraisal of ... Read more

Incident date: Aug 18, 2023

The contact owns a 2015 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted, and the contact was informed that the part for the recall repair was not yet available. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool ... Read more

Incident date: Dec 18, 2022

The contact owns a 2019 Volkswagen Atlas. The contact received notification of NHTSA Campaign Number: 23V215000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the passenger’s side air bag warning light was intermittently illuminated. An undisclosed dealer was contacted and confirmed that parts were not yet available. The contact stated that th... Read more

Incident date: Aug 18, 2023

The contact owns a 2015 Volkswagen Beetle Convertible. The contact received notification of NHTSA Campaign Number: 22V945000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted, and the contact was informed that the part for the recall repair was not yet available. The manufacturer was made aware of the issue. The contact had not experienced a... Read more

Incident date: May 1, 2023

The contact owns a 2019 Volkswagen Atlas. The contact stated that the air bag warning light was illuminated. The contact received notification of NHTSA Campaign Number: 23V215000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The ... Read more

Incident date: Aug 18, 2023

I was driving my 2015vVolkswagen Passat and noticed that the airbag light came on without any prior warning. It's not showing for a recall but a couple years ago Volkswagen fixed something on the car pertaining to the airbag. The horn , none of the control buttons on the steering when work

Incident date: May 7, 2023

The contact owned a 2021 Chevrolet Equinox. The contact stated that while driving at 40 MPH, the front driver's wheel detached from the vehicle. The brake pedal was depressed; however, the vehicle failed to stop. The air bags did not deploy. The insurance company deemed the vehicle totaled. The contact was injured; she had a concussion. The contact received medical attention. The vehicle was towed... Read more

1 injured

Incident date: Aug 18, 2023

The contact owns a 2015 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted, and the contact was informed that the part for the recall repair was not yet available. The manufacturer was made aware of the issue. The contact had not experienced a failure. V... Read more

Incident date: Mar 1, 2023

The contact owns a 2019 Volkswagen Atlas. The contact received notification of NHTSA Campaign Number: 23V215000 (Air Bags) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was ma... Read more

Incident date: Oct 21, 2022

While stopped due to traffic back up on the freeway i was rear ended at about 80 MPH luckily there was another car behind me…the air bags didn’t deploy at all and I’m wondering why?

Crash

Incident date: Aug 18, 2023

The contact owns a 2019 Volkswagen Atlas. The contact received notification of NHTSA Campaign Number: 23V215000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted, and the contact was informed that parts for the recall repair was not yet available. The contact stated that the manufacturer was made aware of the issue. The contact had not exper... Read more

Incident date: May 1, 2023

The contact owns a 2019 Volkswagen Atlas. The contact received notification of NHTSA Campaign Number: 23V215000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienc... Read more

Incident date: Aug 10, 2023

8/10/2023 2017 Chevrolet Silverado 1500 had a collision with a deer on driver side front bumper and grille near Piedmont KS in the country. Airbags did NOT deploy although the airbag light DID come on at time of incident. On-Start contacted husband, driver, to make sure he was ok since it was a front end collision. Truck is currently at Gerber Auto Collision 10760 W Kellogg Wichita KS being ... Read more

Crash

Incident date: Jan 1, 2020

My Subaru just failed inspection for a defective airbag sensor in the front passenger side. We had this repaired at a Subaru dealer in Jan 2020, to the tune of $1500. There was a recall in 2020 for this exact problem, and our vehicle fell with the guidelines (2015-2018 Foresters equipped with heated seats), but for some reason our vehicle wasn't included in the recall. So we paid for our fix out o... Read more

Incident date: Aug 18, 2023

The contact owns a 2014 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that parts were not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of... Read more

Incident date: May 10, 2023

The contact owns a 2014 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not... Read more

Incident date: Nov 1, 2022

The contact owns a 2016 Nissan Altima. The contact stated that while driving at unknown speeds, the air bag warning illuminated. The vehicle was taken to an independent mechanic, who informed the contact that the failure was due to the air bag sensor module in the seat. The vehicle was taken to the local dealer, where it was diagnosed that the air bag sensor module needed to be replaced. The vehic... Read more

Incident date: Aug 17, 2023

Subject: Urgent Complaint: Airbag Defect and Lack of Resolution Dear NHTSA, I am writing to file a complaint regarding the airbag defect in my 2015 Buick Enclave. As a concerned father of four, I'm troubled by the lack of progress in addressing this issue despite contacting GM multiple times. The recent letter from GM states that the airbag inflators are defective, posing a severe safety risk. ... Read more

Incident date: Aug 14, 2023

On Monday, August 14th, at approximately 5 pm, my wife and I were traveling in our 2018 Buick Regal towards a red streetlight. I began applying my brakes to come to a stop. I was several car lengths behind a vehicle that was up ahead. My car's engine then revved up and our vehicle kept on going and jerking front and back although I was applying the brakes. Our car failed to stop so I struck the s... Read more

Crash 2 injured

Incident date: Aug 5, 2023

Front Driver’s side headrest separated while parked. Dealer confirmed. They reported it deployed. No warning lights before or after incident.

Incident date: Aug 17, 2023

The contact owns a 2015 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue The contact had not experienced ... Read more

Incident date: Aug 16, 2023

i have a recall for airbag, i made appointment with dealership. on August 16 2023, went to the appointment and it took 4h to replace and they gave me a report that its been fixed, they replaced both driver and passenger side airbag, and the airbag light is off (attached picture of report) when i took the car i noticed the airbag light is still on. i went back and told them the issue and they reto... Read more

Incident date: Aug 9, 2023

I was involved in a high speed car accident last week where the impact made me hit my head on the steering wheel. My air bags never deployed even though the other driver was going at least 70mph. My vehicle is a total loss.

Crash 1 injured

Incident date: Aug 1, 2023

My bmw i3 has a faulty wiring harness or some other defect that is causing my car to turn off the airbag system. This is a chronic issue with bmw i3’s. Either the wiring harness is bad or the airbag becomes too stiff and the car deactivated the entire airbag system. Dangerous!

Incident date: Aug 17, 2023

The contact owns a 2015 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced... Read more

Incident date: May 12, 2023

Airbag recall campaign 23V334 letter received from GM. Went to local dealership Corwin chevy on May 24th, spoke to service rep who told me airbags are not available. Called today, August 17, was told airbags are still not available. Called GM nationwide Customer Service was told airbags are not available. WHEN WILL NEW AIRBAGS BE AVAILABLE? WHY NOTIFY EVERYONE MONTHS EARLY WHEN RESOLUTION IS ... Read more

Incident date: Jul 29, 2023

WE WERE IN A CAR CRASH. THE AIRBAGS ON THE SIDES OF THE VEHICLE BUT NOT IN THE FRONT. THE FRONT AIR BAGS SHOULD HAVE GONE OFF.

Crash Fire 2 injured

Incident date: Feb 1, 2023

11/2022 dash air bag warning light started flashing in 2014 Nissan Maxima. Dealership said air bag sensor (part #873009DH5B)was bad and seat needed to be replaced est cost~$1600. In January, I called dealership to schedule seat replacement and was told part was on back order with no timeline for availability. Called Nissan Consumer Affairs, as recommended by dealership, and was given 3 locations w... Read more

Incident date: Jul 10, 2023

After receiving the recall information that the airbag deploy throwing shrapnel through the cabin, we contacted GM to discover that no replacement is currently available. We asked for a rental car since our current vehicle is potentially lethal for my wife and children. They were unwilling to provide that. we now have a vehicle that is potentially deadly that we have no remedy for and no solution ... Read more

Incident date: Aug 15, 2023

On 8/15/23 on my parking explode air bag , completely make me blind.Nader air bag push my legs from brake and Car still was driving and stop a the wall, I was completely blind, destroyed my car ,Pain my legs , my arms my head incrediblo,my body is all blue, Thanks to God I am still life. Always I take care my car and I was in Mercedes -Benz dealer in Fletcher N C check my car before I wil drive ba... Read more

Crash 1 injured

Incident date: Aug 16, 2023

My passenger occupant detector is faulty and unable to recognize if someone is sitting in that seat, therefore the airbags will not deploy in case of an accident. There has been already a recall on this item for my car, but obviously my car was is affected and my VIN isn’t included. So I think it’s needs to be reassessed

Incident date: Jul 17, 2023

On 7/17/2-23 I was rear ended at 55mph And my Airbags didn't deploy. On 7/18/2023 I reported it to Dodge I was given a case # told someone would call me in 48 hrs and they told me it was fine to drive, no one ever called. 7/24/2023 My 14th Wedding anniversary got ruined because my Airbags deployed while driving. on 7/25/2023 I reported it to Dodge was told someone would call me in 48 hrs no one di... Read more

Crash 1 injured

Incident date: Jul 1, 2023

The contact owns a 2008 Chevrolet Silverado 1500. The contact received notification of NHTSA Campaign Number: 21V050000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not e... Read more

Incident date: Aug 15, 2023

I lost my ability to steer my vehicle. I attempted to step on the brakes and nothing happened. I hit a box truck in front of me going at least 30mph and only my shin airbag deployed.

Crash

Incident date: Aug 15, 2023

My car has active recalls for the brake switch (prevents brake lights from working properly) and systems related to proper airbag deployment. In addition, there is a service recall (it doesn't show in your database, but it is Hyundai Service Campaign 936 [XXX] ) related to the valve gasket literally dumping oil out to the point that it destroys the alternator - it destroyed my AC Compressor, too!... Read more

Incident date: Aug 16, 2023

The contact owns a 1997 Mitsubishi Galant. The contact stated that after stopping at a service station, after entering and restarting the vehicle, the driver’s, and passenger’s side air bags independently deployed. The contact stated that the windshield on the passenger side was cracked by the air bag. The contact stated he was injured by the driver's side air bag. The contact stated that he s... Read more

1 injured

Incident date: May 1, 2019

appointment Aug2022 to take car for recall work of the PODS sensor mat & to update the PODS control module but was told the part was out of stock due to logistics. Why they scheduled appointment without confirming the part was in stock. I was then told before I left that there was a couple hundred cars needing this recall and that there would be a waiting list for recall work and that I would get ... Read more

Incident date: Aug 16, 2023

AIR BAG LIGHT is on and Dealer diagnosed and could not identify the problem Nissan dealer of Rolla charge me $145. Dealer irresponsiibly reset the airbag code ( erase code) and return the vehicle that there is no issues. But AIR BAG Light came back on in few days. It is showing code B0020 but with no additional information. Dealer is not taking responsibilty on faulty airbag system and it is rec... Read more

Incident date: Aug 16, 2023

unknown

Incident date: Aug 2, 2023

The contact owns a 2019 Mazda CX-5. The contact stated while driving approximately 65 MPH, the air bags warning light illuminated. The vehicle was taken to a local dealer to be diagnosed; however, the contact was not provided information the diagnostic test results. The vehicle was not repaired. The contact stated that the air bags warning light was no longer illuminated. The manufacturer had been... Read more

Incident date: Aug 16, 2023

The contact owns a 2017 Chevrolet Traverse. The contract received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms par... Read more

Incident date: May 11, 2021

“Transmission Malfunction/no reverse gear. Okay to continue driving” comes on constantly the past 2 years now. I’ve only had this vehicle 3 years. Yes , it is available for inspection. This puts my safety and the safety of my other passengers at risk because my vehicle will abruptly slow down in fast flowing traffic and it will uncontrollably accelerate when it’s time to come to complete s... Read more

Incident date: Aug 16, 2023

The contact owns a 2016 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not exp... Read more

Incident date: Aug 16, 2023

Transmission is slipping Brakes / sometimes hydraulics not working properly Side and back sensors not working at all , malfunctioning of electrical components, while driving, all electronics inside vehicle went blank, anti theft system locked up, went to shut off car, will not start after the failed, oil consumption at 23% life oil cycle, oil pressure low, and engine locked up,

Incident date: Aug 15, 2023

SRS airbag light stays on.

Incident date: Aug 9, 2023

While traveling experiences slight vibration in which passenger side tire PULLED oncming lane, nonemergency brakes were applied not notification of crossing outside of lane, passenger side tire blew out, causing to hit a Culvert and all airbags deployed with passenger air bag off. The vehicle would not start.

Incident date: Aug 16, 2023

The contact owns a 2018 Volkswagen Atlas. The contact received notification of NHTSA Campaign Number: 23V215000 (Air Bags) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made a... Read more

Incident date: Aug 16, 2023

The airbag case/seal is ruptured and splitting in the center of the steering wheel and looks like it will self-deploy on its own. Their airbag warning light is NOT illuminated.