Consumer Safety Complaints

Incident date: May 10, 2023

The contact owns a 2017 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the parts to do the recall repair were not yet available. The contact stated that a plastic piece located near the front driver’s side door above the steering wheel covering the air bag had detached, causing a safety issue. No warning light was illuminated. The ve... Read more

Incident date: Aug 14, 2023

When there is a passenger in my Subaru Forrester, the Occupant Detection System deactivates the passenger airbag. When I researched the issue, I noticed there is a recall for Foresters but my specific vehicle doesn't fall into the recall. When reviewing Product Campaign Bulletin on the NHTSA website, the Harness Label Inspection Procedure states to inspect the label and if its has supplier code 65... Read more

Incident date: Aug 21, 2023

The contact owns a 2019 Honda HR-V. The contact stated that while attempting to park her vehicle, the vehicle independently accelerated into a tree without warning. The air bags did not deploy upon impact; the contact did not sustain any injuries. A police report was not filed. The vehicle was towed to a dealer body shop where it remained in their possession. The manufacturer was notified of the f... Read more

Crash

Incident date: Aug 23, 2023

Front passenger air bag warning lamp is illuminating signaling that the vehicle is not detecting an occupant in the seat. This is the second time this has occurred. The first time the sensor was replaced, (Pc214) NHTSA13V-069. It was covered under a safety recall in April 2013. I took the vehicle to Bowie Nissan, Bowie, MD and asked to have the sensor replaced at no charge as this is a safety iss... Read more

Incident date: Aug 4, 2022

There is a great danger to the lives of passengers due to a defect in the safety system. So far, every time I call the manufacturer, they say the repair is unavailable. ! How long is the wait? And in the event of an accident or danger to the passengers, who is responsible?

Incident date: Jul 28, 2023

The passenger air bag warning light is flashing and the passenger air bag button that tells you that it is on and working when somebody gets in the car is off. Therefore the air bag will not deploy in a crash. The light just started flashing about 2 weeks ago approximately. There is also a recall on my vehicle for a component that could become a projectile in a crash if the air bag is deployed... Read more

Incident date: Jun 1, 2023

We were sent an "IMPORTANT SAFETY RECALL" stating that "the front-driver airbag may contain a defect" that could result in "injury or death" . This recall was sent in June and they have no fix and are not supplying courtesy cars.

Incident date: Jun 1, 2023

We were sent an "IMPORTANT SAFETY RECALL" stating that "the front-driver airbag may contain a defect" that could result in "injury or death" . This recall was sent in June and they have no fix and are not supplying courtesy cars.

Incident date: Aug 12, 2023

The contact owns a 2015 Chevrolet Impala. The contact stated while driving 10 MPH, the air bag warning light fluctuated on and off. The vehicle was diagnosed by an independent mechanic, but the mechanic was unable to determine the cause of the failure. The mechanic suggested that the failure might be with the passenger occupant detection system. The vehicle was not repaired. The manufacturer was m... Read more

Incident date: May 10, 2023

The contact owns a 2014 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. An undisclosed dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not ... Read more

Incident date: Aug 22, 2023

I drive for Lyft and Uber and have had this vehicle spontaneously shut down while I am driving. I have had three places check it and it is NOT the starter, battery, or alternator. I have replaced the ECU and other items and the mechanics cannot tell me what's wrong. Furthermore, there are NO codes that show on the vehicle. The vehicle on the way to the mechanic shut down in traffic and as per usu... Read more

Incident date: Nov 10, 2022

The contact was driving a rental vehicle from Enterprise which was a 2021 Dodge Challenger. The contact stated that while driving at an undisclosed speed, the contact stated there was debris in the high way and the vehicle was pulled into the wall and the air bag did not deploy. The contact stated a police report was filed. The contact was transported to the hospital where he was diagnosed wit... Read more

1 injured

Incident date: Aug 19, 2023

I had a crash that severely impacted the front end of this vehicle and the airbags did not deploy. I have minor injuries.

Crash 1 injured

Incident date: Aug 22, 2023

The contact owns a 2014 Buick Enclave. The contact was notified after a state inspection about NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact h... Read more

Incident date: Mar 1, 2023

The contact owns a 2008 Nissan Xterra. The contact received notification of NHTSA Campaign Number: 23V067000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced ... Read more

Incident date: May 4, 2023

The contact owns a 2022 Mercedes-Benz CLS450. The contact stated that while driving approximately 35 MPH the vehicle crashed into the rear of another vehicle. The front passenger side and driver's side air bags did not deploy. The driver sustained a head injury, right leg and left shoulder injuries and the front passenger sustained unknow injuries. Both occupants were transported from the crash si... Read more

Crash 2 injured

Incident date: May 10, 2023

The contact owns a 2015 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not... Read more

Incident date: Aug 22, 2023

The contact owns a 2015 Volkswagen Beetle. The contact received notification of NHTSA Campaign Number: 22V945000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not m... Read more

Incident date: Aug 22, 2023

The contact owns a 2016 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was not contacted and confirmed the parts were not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made awar... Read more

Incident date: May 26, 2023

Air bags did not deploy with front end damage.

Crash 1 injured

Incident date: Aug 3, 2023

I was driving to target and from a stop I was 75% through the turn when a car ran the stop sign and hit my car straight on . The impact was supposed to deploy the airbags but was not deployed due to a malfunction, I was injured in this accident from my neck down my back . My injury claim is still open with the party at fault.

Crash 1 injured

Incident date: Aug 15, 2023

The contact owns a 2014 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made... Read more

Incident date: Aug 20, 2023

Passenger side sensor is faulty. BMW has issued Technical Service Bulletin to repair when found in warranty. The sensor will errantly warn airbag disable when person is not in seat.

Incident date: Aug 18, 2023

4 days ago, while backing out of a parking spot, the passenger Active Head Restraint (AHR) deployed and struck my girlfriend in the head. There was no interaction with another vehicle and there was no accident. The AHR simply deployed on its own and struck my girlfriend in the head. I have not reset the AHR and left it as is. Please let me know what my next step should be. Thank you [XXX] [XXX] ... Read more

1 injured

Incident date: Aug 10, 2023

The contact owns a 2015 Ford F-150. The contact stated that while driving approximately 45 MPH the braking system had malfunctioned and while pressing the brake pedal the vehicle did not stop causing the driver to lose control of the vehicle and crash into a ditch. The front end of the vehicle was damaged, but the air bags did not deploy. The driver sustained a right leg injury which did not requi... Read more

Crash

Incident date: Aug 22, 2023

Clock Spring - Crackling sound in steering wheel when turning right and left; airbag indicator

Incident date: Aug 21, 2023

Recall has been issued nearly 6 months ago, and no remedy still has been offered. Manufacturer should be compelled to provide a fix soon

Incident date: Aug 19, 2023

The contact owns a 2012 Acura TSX. The contact stated that the air bag warning light was illuminated. The vehicle was taken to the dealer and the contact was informed that the front driver’s side inflator had malfunctioned and needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the dealer however, no assistance was provided. The failure... Read more

Incident date: Jun 9, 2023

There was not an incident, thankfully. However, I was billed for recalls to be complete, but they were not actually completed. I have attached the receipt showing where the service department claimed they completed the recalls but Jeep Corporate states the recalls have NOT been completed and are still open recalls. This service department has been dishonest about several other issues as well.

Incident date: Jun 1, 2023

The contact owns a 2016 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a f... Read more

Incident date: Aug 21, 2023

The contact owns a 2019 Volkswagen Atlas. The contact received notification of NHTSA Campaign Number: 23V215000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted, and the contact was informed that the part for the recall repair was not yet available. No information on parts availability was provided. The contact stated that the manufacturer ... Read more

Incident date: Aug 20, 2023

Airbag warning light goes on and off at times, sometime remains on for a minute or two and other times goes off immediately. This happens when the turn signal is turned on or when I run over a bump in the road. I had the codes run on it and it shows up as the steering wheel clockspring. This started doing this during summer of 2022 and stopped until recently.

Incident date: Aug 12, 2023

The contact owned a 2022 GMC Sierra. The contact stated that while her husband was driving at an undisclosed speed, the vehicle collided head-on with another vehicle that ran a red light. The air bags did not deploy. No warning lights were illuminated. A police report was filed. No injuries were reported, but the contact and her husband sought medical treatment for various bruises caused by the se... Read more

Crash

Incident date: Aug 21, 2023

The contact owns a 2017 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made awar... Read more

Incident date: Aug 21, 2018

The contact owns a 2013 Ford Fiesta. The contact stated while making a left turn at the traffic light, with her grandchild in a car seat in the rear passenger seat, the rear passenger's side door opened inadvertently. The contact stopped in the middle of the road. A bystander attempted to close the rear passenger's side door; however, the door failed to closed. The bystander was able to keep the d... Read more

Crash 1 injured

Incident date: Feb 1, 2023

The contact owns a 2013 Ford Fusion. The contact stated that while operating the vehicle, the passenger’s side air bag warning light remained illuminated. The vehicle was taken to the local dealer who diagnosed that the passenger’s side seat belt sensor was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was of... Read more

Incident date: Apr 1, 2023

The contact owns a 2019 Volkswagen Atlas. The contact received notification of NHTSA Campaign Number: 23V215000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienc... Read more

Incident date: Feb 21, 2023

I felt like I was loosing control of my steering it was so scary I took my car to the closest service place which was Meineke which was 3 months ago well the same problem is back with my steering wheel and definitely isn't safe. I am reporting this to make sure that there isn't a safety issue I should be aware of on how to resolve this

Incident date: Aug 21, 2023

The contact owns a 2016 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted, and the contact was informed that the part for the recall repair was not yet available. The contact stated that the manufacturer was made aware of the issue. The contact had not exper... Read more

Incident date: Aug 21, 2023

The contact owns a 2016 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experie... Read more

Incident date: Aug 8, 2023

The whole Front control interface module has gone out along with some functions of the APM. Just stopped all of a sudden. Turned key on and nothing worked. The airbag light has come on saying solid color. The rear tailgate will not open with the electronic power buttons. This all went out at one time. Is confirmed to be the FCIM and AMP. Is a safety hazard due to airbags, not known if will work ... Read more

Incident date: Aug 21, 2023

During humid days, when a passenger sits in the passenger seat for more than a minute, the airbags will turn off for both the driver and passenger seat. With some further research, this is a somewhat common problem with 2013 Subaru Imprezas. This is a massive safety risk.

Incident date: Aug 15, 2023

The contact owns a 2017 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer... Read more

Incident date: Aug 21, 2023

I have been waiting on VW to fix their PODS system recall for 6 months now. Our front passenger seat flips between not registering the airbags when a passenger is present, so thinking that there is a passenger seated when the seat is empty. They still tell me there is no fix for the issue and the only thing I can do is not utilize the front passenger seat. This is absolutely OBSURED that it is tak... Read more

Incident date: Apr 16, 2023

We keep getting error messages on the vehicle's information screen that says "The restraints control module has detected a fault with the driver seatbelt buckle sensor circuit". The airbag warning indicator light stays on and the alert occurs numerous times randomly while driving the vehicle. We are afraid that if we get into an accident the airbags might not deploy. We have taken vehicle to deale... Read more

Incident date: Dec 13, 2022

unknown but I have submitted a previous complaint.

Crash 1 injured

Incident date: Jul 22, 2023

Car had sat for about a week since I had driven it. I opened the driver door, inserted the key, and turned the key to the starting position. It failed to crank after the dash lights lit up and then the driver steering wheel airbag deployed in my face. The car was on flat ground and the temperature was not extremely hot or extremely cold. The previous several times I had driven the car there was no... Read more

Incident date: Apr 30, 2023

There is a recall for the roof rails leaking water which can damage the air bags and electrical components. They will not fix the roof with new gaskets unless you actually see the water coming in. My concern is that it is leaking and I'm just not seeing it because the 110 degree weather. I do not want to be in an accident with my wife and kids in the car and have the air bags not work. They should... Read more

Incident date: Aug 18, 2023

Driver side airbag deployed as I was turning the corner leaving me with no visual of pedestrians. The deployment resulted in lacerations on my forearm and a knot on my head with a busted lip. My vehicle is technically not drivable because my seatbelts are locked. I am also afraid of driving my vehicle due to the other airbags deploying on my family out of no where. There were no prior lights or wa... Read more

1 injured

Incident date: Jan 27, 2023

The recall for the driver's airbag was announced in late January. I received notice in February and a remedy is still not available. I've not been able to drive my car for 6 months. I do not think 6+ months is a "timely manner" and would like to file a formal complaint against VW.