Consumer Safety Complaints

Incident date: Sep 12, 2025

The contact owns a 2021 Honda HR-V. The contact received notification of NHTSA Campaign Number: 24V064000 (AIR BAGS). The vehicle was taken to the dealer for the recall repair. The contact was informed that the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aw... Read more

Incident date: Jan 9, 2026

The vehicle was involved in a low-speed frontal collision (under approximately 20 mph) resulting in relatively minor front-end damage. Despite the limited severity of the impact, the driver frontal airbag and both the front and rear driver-side curtain airbags deployed. The vehicle has no prior accident history, had no SRS or airbag warning lights prior to the incident, and has approximately 86,0... Read more

Crash

Incident date: Oct 17, 2025

I am writing to formally report a serious safety defect in my Genesis vehicle and to request immediate investigation, documentation, and corrective action. Following a recent crash event, my vehicle’s diagnostic scan revealed DTC B1378, which is associated with a fault in the airbag system circuitry. This code is widely recognized as an indicator of an airbag defect and is consistent with condi... Read more

Crash

Incident date: May 27, 2025

The contact owns a 2014 BMW 535i. The contact stated that while driving in stop-and-go traffic, she depressed the brake pedal, however crashed into the rear of the vehicle in front of her. The contact stated that all three air bags deployed; however, the front driver-side air bag failed to deploy properly. The contact stated that smoke came out from the air bag and failed to fully inflate, not pro... Read more

Crash

Incident date: Jan 12, 2026

The contact owns a 2015 Jaguar XJ. The contact stated that while driving at approximately 50 MPH, the steering wheel unexpectedly seized with no warning lights illuminated. The contact stated that as a result of the failure, the vehicle hydroplaned and collided with a jersey wall. The contact sustained back and neck injuries; however, no medical treatment was received. A police report was filed. T... Read more

Crash 1 injured

Incident date: Jan 9, 2026

The three airbags in the car (on the driver's weel, driver's knee, and the passenger's side) deployed while driving on a normal street at a speed of 50 miles/hour. This is an unexpected behavior of a car at a normal speed. I need help to fix this car and know what is the reason this happened.

Incident date: Jan 3, 2026

My supplemental restraint system problem keeps appearing on my dash at random times, sometimes will go away then sometimes will stay. I feel this is odd as if something was wrong I want to check it out but I cannot tell and feel this might be a technical error.

Incident date: Dec 27, 2025

Passenger airbag intermittently works correctly. Sometimes the airbag comes on with an 85lb and 110lb children, but not always. According to the manual, the children are well above the 65lb minimum weight. At another time, sensor did not come on with a 160lb adult. Weight sensor does not appear to be working properly. Honda service performed diagnostic and code B00D5-14 appeared, so they replaced... Read more

Incident date: Dec 20, 2023

Very upset that the passenger air bag is defective and Toyota refuses to fix this issue, the recall was issued December 20, 2023! I can’t let anyone ride in the front passenger seat, if there was a car accident they might be killed or injured badly… Fix this issue Toyota… This is bad bad business… My mother is [XXX] and I can’t transport her anywhere because of the defective air bag. IN... Read more

Incident date: Sep 7, 2025

Its been few months its giving me air bag issue sign in my car.

Incident date: Nov 20, 2025

1.) Air bags failed to deploy going 35mph during a car accident. Yes, this is available for inspection. 2.) Given the lack of air bag deployment, all of the passengers are suffering from injuries that would have been less severe. 3.) The vehicle is in a safe location until I am able to find direction for assessment of the air bags. 4.) This vehicle has not been inspected yet except photos. This ... Read more

Crash 3 injured

Incident date: Jan 10, 2026

Airbag light and seatbelt light are on continuously no matter if someone is in the seat or not.

Incident date: Jan 4, 2026

When I turned my car on, the airbag system (SRS) Problem light was on. I was worried if it was an airbag problem, or sensor problem, so I brought the vehicle in for inspection at two locations. The first location was an independent service center, in which I was told it was a sensor problem. They weren't available to repair or needed an appointment to thoroughly check the problem. Therefore, I mad... Read more

Incident date: Nov 19, 2025

I am filing a formal complaint regarding serious safety and mechanical problems with my vehicle. The brakes do not function properly and I have to add brake fluid every few days, which indicates a possible leak or brake system failure. This creates an extremely dangerous driving condition. The vehicle also has electrical problems, including malfunctioning lights. The engine has lost power, making ... Read more

Incident date: Mar 12, 2025

On March 12, 2025, I was involved in a frontal collision when another vehicle unexpectedly pulled out in front of me. Impact occurred to the front-left area of my vehicle. Despite the nature of the collision, the front airbags did not deploy. The vehicle is subject to Safety Recall 20TA03, which addresses incomplete or non-deployment of airbags and/or seat belt pretensioners due to ECU susceptibi... Read more

Crash 3 injured

Incident date: Jul 30, 2025

Safely concerned for passenger as airbag will not activate, light stays illuminated. Front driver seat frame seems loose or broken, seat rocks forward and backwards. Engine exhibiting sluggish and loss of power especially at lower speeds.

Incident date: Nov 7, 2025

Started after McGee ford did a service on my truck Apparently they told ford they repaired electrical recalls which I wasn’t having issues with nor did I know They did anything! They did however erase the recalls so that was 8-2024 shortly after my truck experienced major electrical issues, another dealership told me it was gonna be 6k and 4 weeks to fix I was in awe I left with my truck that ... Read more

Incident date: Nov 18, 2025

To Whom It May Concern: The purpose of my complaint is to bring to your attention reprehensible policies and misconduct displayed by the automaker, Acura, the premium subsidiary brand of the American Honda Motor Company. On 11/18/2025, I brought in my 2021 Acura TLX Tech w/SH-AWD in for a problem related to the brakes. The front brakes were and continue to make a jarring, very loud, high-pitched s... Read more

Incident date: Jan 9, 2026

In 2018, my 2010 Toyota Corolla was taken to the dealership for the Takata Airbag Recall. After the repair the airbag warning light would intermittently display and go away only to come back later. The light was never consistent and was always randomly on so in turn could be off some times during the start up of the vehicle. In 2021, I took the vehicle to the dealership in which at the time the li... Read more

Incident date: Jan 1, 2026

Auto insurance company informed safety regulations due to recalls on this vehicle.

Incident date: Jan 8, 2026

The contact owns a 2007 Chevrolet Cobalt. The contact stated that while driving at 55 MPH, a 12-point buck jumped into the roadway, causing the contact to abruptly depress the brake pedal; however, the vehicle skidded and crashed into the buck. No air bags deployed. The vehicle was drivable; however, the vehicle was towed to the residence due to the radiator being damaged. The contact stated that ... Read more

Crash 2 injured

Incident date: Dec 16, 2025

Wife was rear ended by tractor trailer while sitting still going in the back of another vehicle and no airbags deployed causing wife to hit head on steering wheel.

Crash 4 injured

Incident date: Jun 2, 2025

Jeep constantly leaks oil and overheats even after replacing the water pump, radiator and thermostat. The airbag light comes on randomly and also Navigation system no longer works.

Incident date: Nov 28, 2025

Driving and side curtain airbags deployed without accident or impact

Incident date: Nov 28, 2025

SRS warning light is on

Incident date: Jan 8, 2026

Component or system that failed or malfunctioned: The vehicle’s airbag restraint system failed to deploy during a severe single-vehicle crash. This includes the front airbags and any associated crash sensors. The vehicle is currently available for inspection upon request. How safety was put at risk: The failure of the airbag system significantly increased the risk of serious injury. Due to the ... Read more

Crash 1 injured

Incident date: Dec 14, 2025

The entirety of the front of my car was destroyed and was deemed a total loss by insurance and repair shop. Yet, the air bags never went off. Everyone, including the police officers at the scene were surprised that it did not go off. The other vehicle in the incident had their airbags deployed. Due to my airbags not deploying, my head was shot forward and backwards. I went to the ER that night bec... Read more

Crash

Incident date: Jan 5, 2026

Hit a deer going 80, airbags did not deploy and car did not attempt to brake

Crash 1 injured

Incident date: Dec 23, 2025

I had an auto accident that totaled my vehicle (2013 Chevy Avalanche). It was t-boned by the other vehicle with significant damage from the front quarter panel to the rear quarter panel. All on the driver's side. NONE of the airbags deployed in my vehicle. The other vehicle that hit me had all of the air bags deployed. I had my passenger airbag replaced, based on a manufacturers recall, this pas... Read more

Crash 3 injured

Incident date: Dec 31, 2025

-Airbag warning light on -Horn not working -Steering wheel scroll buttons not working -Clicking noise when turning wheel This failure occurred during normal driving. Airbags will not deploy and horn is inoperable, creating a safety risk myself and my family. I have never been into any accidents and have only driven normal. These safety systems should not fail. This is a manufacturing issue.

Incident date: Dec 10, 2025

Our Dash board cracked very badly from the top next to the speaker to the passenger side air bag. We purposely use a dash board cover and never place heavy things on it. This is a safety issue as if getting in an accident wouldn’t be bad enough flying shrapnel would be worse. We just had it fixed at a dealership to the tune of $2500. This is not okay as I see this is a constant problem.

Incident date: Jan 8, 2026

I have a 2024 Kia EV6 I took my car in for an unrelated repair. Tech found an airbag code that I asked to be investigated. The airbag wiring harness was damaged and needed replacement. The repair was quoted as $6600. The dealer claimed that this was from rodent damage but the photo evidence does not look like rodent damage. It looks like the wire was pulled out of the harness. Of note, the ... Read more

Incident date: Dec 18, 2025

The contact owns a 2001 Honda Civic. The vehicle was included in a manufacturer recall 19/076 (NHTSA Campaign Number was unknown) regarding the Takata Air Bag, and the remedy was completed on March 28, 2025. When the vehicle was being repaired, the contact stated that they used their personal diagnosis machine and received the code FF510001. The contact stated that while driving approximately 40 M... Read more

Crash

Incident date: Dec 26, 2025

On December 26, 2025, the supplemental restraint system problem appeared on the dashboard. On January 6, 2026, vehicle was taken to Stockton Honda service department to performed a diagnostic test and multi-point inspection was completed. During this time the diagnostic results showed a code B0020-13, open or increased resistance in the left side airbag inflator. They recommend starting with th... Read more

Incident date: Jan 4, 2026

I had a service airbag warning go off days prior which was then followed by my parking brake warning and a constant seatbelt warning chime that happened concurrently. The vehicle had these issues cleared by my mechanic but hasn't been able to be resolved. From what i understand, the seatbelt sensor is faulty and should I have an accident in the near future the airbags will not deploy.

Incident date: Aug 16, 2025

I own a 2013 Chrysler 200. While parked at a gas station the front driver’s headrest deployed without warning. I contacted a dealer where I was informed that the headrest needed to be replaced out of pocket. I was informed that the vehicle no longer qualified to be serviced under the recall. Mileage was around 135,000 when this occurred.

Incident date: Jan 7, 2026

There was no accident .Airbag light on the dash, on the driver side, remains on at all times. The airbag indicator on the passenger side says off. Dashboard has completely cracked, both sides and the center. Unknown incidents- I don’t know of any incidents.

Incident date: Nov 1, 2025

I am reporting a failure by Chrysler (FCA US LLC) to provide a remedy for Recall 25V302 (55C) within a reasonable timeframe. The local dealer (Houston, TX) has confirmed a 6-week backorder for the side curtain airbag parts. The dealer refuses to ground the vehicle or provide a loaner/rental. As this defect involves a life-safety restraint system, I do not feel safe operating the vehicle, and the m... Read more

Incident date: Dec 19, 2025

While turning right at approximately 5–10 mph, the vehicle was struck on the front passenger side. The impact caused moderate intrusion of the passenger door, severe damage to the front-right corner of the vehicle, and damage to the dashboard. Despite the structural damage and intrusion into the occupant compartment, none of the airbags deployed, including driver frontal, passenger frontal, sid... Read more

Crash 2 injured

Incident date: Feb 7, 2025

The contact owns a 2020 Honda Civic. The contact received notification of NHTSA Campaign Number: 24V064000 (AIR BAGS). The vehicle was taken to the dealer for the recall repairs, and the contact was informed that the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not m... Read more

Incident date: Jan 5, 2026

My son was hit head on in a very serious accident and his airbag on driver side didn’t fully deploy resulting in injuries. I’m not sure what component was faulty but the airbag should have fully deployed.

Crash

Incident date: Jan 7, 2026

The driver side air bags went off while driving down a dirt road that has potholes

Incident date: Nov 23, 1984

I have had a couple of issues that I have had others tell me or read online that they have had the same issues 1- When I bought the car, which was used at the time. Just a couple of years ago I drove it off of the lot and it had a break issue. I had to take it towed back to the dealership bc something broke underneath and the breaks were failing. So they fixed the problem supposedly. I only had... Read more

Incident date: Dec 26, 2025

LaFontaine Import Novi, Inc. DBA LaFontaine Novi, a franchised Infiniti entity with actual knowledge of these recalls (16V-244; 15V-033; 13V-445), failed to disclose or remediate these "Risk of Crash" and "Risk of Injury" defects before selling me a 2014 Infiniti QX60 on Nov 5, 2025. The dealer provided a "Pre-delivery inspection" record on November 4, 2025 to CARFAX, but delivered the vehicle wit... Read more

Incident date: Dec 12, 2025

My vehicle was serviced at an authorized VW dealer on Dec 12 for recall-related work & a diagnostic water test (fee waived; $0 paid). Before leaving the dealership, while still on property, I observed extensive interior damage not present prior to service: widespread staining/saturation of headliner, sunroof shade, interior pillars (A–D), plus damage to interior trim. Substance was not colorless... Read more

Incident date: Dec 27, 2025

I was entering a traffic circle when i slid slightly as there was some ice on the roadway and came to rest against a curb, bumped lightly. There was no damage to the vehicle, but the entire driver side curtain airbags as well as the driver seat airbag deployed. The speed at which I was traveling was roughly 10 mph or less. My wheels never hit hard nor did they leave the pavement.

Incident date: Dec 26, 2025

Airbag , it was bad accident on freeway , but my car airbag did not work.car did not inspect with dealer , they were not any waring sign

Crash 1 injured

Incident date: Nov 8, 2025

I am submitting this supplemental statement regarding my previously filed complaint involving a 2022 Jeep Wrangler. On November 8, 2025, I was involved in a crash that resulted in bodily injury, including head, neck, and back pain, and required post-accident inspection and towing. Despite the nature of the impact and the injuries sustained, the frontal airbag system did not deploy. The manufactu... Read more

Crash 1 injured

Incident date: Jan 6, 2026

The contact owns a 2022 Jeep Cherokee. The contact stated that while driving at 60 MPH, another vehicle failed to stop at a stop sign and merged into oncoming traffic; as a result, the contact crashed into the vehicle. The contact stated that the air bags did not deploy upon impact. A fellow motorist, who witnessed the accident, assisted the contact by helping her into the front passenger seat and... Read more

Crash 1 injured

Incident date: Aug 16, 2023

Severe recurring roof water intrusion on 2022 GMC HUMMER EV; repeated failed repairs; interior rust/corrosion; safety concerns in high‑voltage EV. Vehicle: 2022 GMC HUMMER EV Edition 1 VIN: [XXX] Current mileage: ~12,000 miles   My vehicle has a recurring defect involving severe water intrusion into the cabin through/around the removable roof panels/roof sealing areas during rain. Desp... Read more