Consumer Safety Complaints

Incident date: Dec 31, 2025

I lost trailer brakes, hydraulic controller not working. traction control light is on along with my airbag and my abs light comes on at times. NO REPAIRS WERE DONE YET. DEALER STATES ORC MODULE NEEDS REPLACEMENT. I believe this is an reoccurring issue.

Incident date: Mar 29, 2025

The contact owns a 2024 Honda Odyssey. The contact stated that while operating the vehicle, the air bag warning light remained illuminated. While driving in a rainstorm, rainwater leaked into the vehicle from the driver’s side sliding door. Additionally, the passenger’s side sliding door was misaligned. The contact stated that the vehicle was a converted mobility vehicle and that the failure m... Read more

Incident date: Nov 15, 2025

On November 15, I was traveling with my mother and seated in the front passenger seat of a 2023 Kia Sportage while she was driving approximately 65 mph on the interstate when the vehicle struck a deer. The impact caused significant front-end damage, including the bumper, radiator area, and underbody components. I was wearing a seatbelt. Despite the severity of the collision and the high rate of s... Read more

Crash 2 injured

Incident date: Dec 26, 2025

I purchased this vehicle on December 26, 2025 from an authorized Mercedes-Benz dealership. Shortly after the purchase, I discovered an issue related to the airbag system, which indicates a potential safety defect. At the time of purchase and during the test drive, the vehicle was already turned on, and no warning or disclosure was provided regarding any airbag malfunction or warning message. The ... Read more

Incident date: Jan 20, 2026

Horn inoperative. Vehicle sets diagnostic trouble code C2A23 indicating horn switch / clock spring failure. Multiple owners report similar failures. Horn is a safety device and failure may prevent warning other drivers. This include the airbag that might be affected since the clock spring is having an issue.

Incident date: Jan 22, 2026

Safety Restraint Warning appeared on a 50k miles Tesla Model 3. We are a used electric vehicle dealer in California. This warning has been appearing on parked vehicles repeatedly. Meaning, many of the Model 3's we have listed for sale (over 30 units for sale at any given time) will suddenly have a "Safety Restraint Warning" appear. Tesla is not taking responsibility for this. They always charg... Read more

Incident date: Dec 16, 2025

While driving, the vehicle experienced an unintended side airbag deployment without any collision or impact. At the same time, the seatbelt locked, the vehicle came to a sudden stop, and a hybrid system malfunction warning appeared. The vehicle immediately became undrivable and was towed. The vehicle remains available for inspection and is currently under the manufacturer’s control. This sudde... Read more

1 injured

Incident date: Jan 2, 2026

In a letter dated August 14, 2019, KIA advised that the warranty coverage for the driver's front airbag clock spring assembly was extended to 15 years. the clock spring is an electrical connection which rotates with the steering wheel to maintain proper functioning of the airbag unit. If the airbag light stays on, and the car continues to be used without repair, the driver's airbag may eventually ... Read more

Incident date: Jan 17, 2026

The contact called to report a failure on a 2021 Ford F-250. The contact, who is a Crash Investigator, stated that the owner of the vehicle was involved in a crash. While the owner was driving at an undisclosed speed in the opposite lane, the driver ended up in a head-on collision. No other information was available. While inspecting the Air Bag Control Module after downloading the information, th... Read more

Crash

Incident date: Jan 22, 2026

My 2011 Volkswagen Tiguan was included in the Volkswagen clock spring safety recall. According to Volkswagen’s records, the recall repair was completed in 2016. The same defect has now reoccurred: the steering wheel controls, horn, and driver airbag are disabled again due to a failed clock spring. This is a reoccurring safety defect that directly affects the airbag system. The airbag warning li... Read more

Incident date: Jun 2, 2022

The contact called to file a complaint on a 2021 Ford F-250. The contact was a Crash Investigator. The contact stated that the vehicle owner was involved in a crash. The contact stated that while driving at an undisclosed speed in the opposite lane, the vehicle was involved in a head-on collision. No other information was available. The contact stated that while inspecting the Air Bag Control Modu... Read more

Crash

Incident date: Jun 10, 2021

UNKNOWN

Incident date: Jan 13, 2026

As I began to move the car, the vehicle suddenly accelerated on its own. I attempted to brake before reaching the stop sign, but the car continued to gain speed. I estimate the vehicle reached approximately 60 mph. Within seconds, I collided with two vehicles and then a palm tree, sustaining a frontal impact. The entire incident occurred within approximately two to three seconds, during which the ... Read more

Crash 1 injured

Incident date: Jan 20, 2026

my daughter rear-ended another driver as she was entering a turn lane. Moments prior to the accident, she described what sounds like a brake booster failure. There was no indication the AEB system activated and only the airbag at her feet deployed. She hit the car in front of her at ~35 mph. 1. Brake system failure - yes, it is currently available for inspection 2. Car failed to stop and resul... Read more

Crash

Incident date: Jan 12, 2026

The contact owns a 2016 Hyundai Elantra. The contact stated that while operating the vehicle, the air bag warning light remained illuminated. The vehicle was taken to the local mechanic, who informed the contact of a Manufacturer's Extended Warranty Coverage for the failure and referred the contact to the local dealer for assistance. The cause of the failure was not yet determined. The contact was... Read more

Incident date: Jan 22, 2026

Driver side airbag cover is open. Previously reported, dealer states that it was open due to dashcam wiring being placed and cover not being closed completely. Dealer closed the cover completely. Today, the cover is open again.

Incident date: Jun 1, 2024

Well I don't know I bought my car from extreme Auto I don't know if he is paying the police off or what to exchange cars or vin numbers but my vehicle has a few of the recalls that are still rolling on the ABS light is coming on the engine Department a few other things that I could not get fixed and they said that it wasn't part of the recall that airbag shelf which is works with the blinkers also... Read more

Incident date: Jan 21, 2026

The contact owns a 2013 Chevrolet Suburban. The contact received notification of NHTSA Campaign Number: 21V053000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not ex... Read more

Incident date: Oct 22, 2024

I was driving approximately 55mph 10/22/2024 on a two-lane roadway in my 2009 Jeep Wrangler X (VIN: [XXX] ) when another vehicle pulled out in front of me. I struck that vehicle in a frontal collision. The force of the impact caused my Jeep to ride up and over the vehicle, enter the opposite lane of travel, and roll over a second vehicle before continuing to roll down the road. Despite the high-s... Read more

Crash 1 injured

Incident date: Jan 21, 2026

The contact owns a 2011 Honda Accord. The contact stated that while his wife was driving 35 MPH with her son inside the vehicle, the driver’s side and the driver’s seat air bags deployed unexpectedly. Neither independent mechanic nor the dealer was contacted. The vehicle was not taken to be diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileag... Read more

Incident date: Jan 3, 2026

I received an email saying I need to replace the airbag; I think it expired.

Incident date: Dec 23, 2025

The airbag light came on in my car even though the cars airbags have never deployed. The code that the scanner is bringing up is B1784. The description for this error is Right front occupant detection sensor collision detection, Subaru has a safety recall for this exact issue for this exact year and type of car but are stating my vin does not have the recall. I have contacted them and they stated... Read more

Incident date: Jan 21, 2026

Car's information system was giving error stating: "Urgent interior functionality check up. The driver restraint system of your vehicle is malfunctioning. There is an increased risk of injury in case of a collision." Took it to the BMW dealer, they shared this info: Cause: Read out faults found fault 930949 knee air bag drivers short to negative need to replace harnesses as per SIB 65-27-24. Co... Read more

Incident date: Dec 18, 2025

The contact owns a 2025 Ram 2500. The contact received notification of NHTSA Campaign Number: 25V882000 (Air Bags, Electronic Stability Control (ESC). The vehicle was taken to a local dealer for the recall repair. The dealer informed the contact that the software update failed, and the vehicle was not repaired. The dealer called in a technician from the manufacturer to update the software; however... Read more

Incident date: Dec 17, 2025

The contact owned a 2017 Chevrolet Equinox. The contact stated that while driving at approximately 55 MPH, the vehicle collided with a deer. During the crash, the air bags became inoperable and failed to inflate or expose themselves out of the housing, and an “Air Bag Needs Service” warning message was displayed. The contact also noticed a strong fume-like odor following the impact and stated ... Read more

Crash

Incident date: Jan 1, 2026

Was in an accident due to hitting ice hit a guard rail going 60 mph on the highway totaled the vehicle but not one air bag deployed.

Crash

Incident date: Jan 21, 2026

The contact owns a 2014 Ram 1500. The contact stated that the air bag warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed with an unknown air bag failure, and the air bag needed to be replaced; however, the part to repair the vehicle was not available. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was filed. The failur... Read more

Incident date: Nov 27, 2024

The contact owns a 2017 Hyundai Santa Fe. The contact stated that after the completion of an unknown air bag recall repair, the air bag warning light illuminated. The vehicle was taken back to the dealer, where it was diagnosed, and the dealer determined that the front passenger's side lower seat assembly needed to be replaced due to the Passenger Occupant Detection System (PODS) failure, Part Num... Read more

Incident date: Dec 1, 2025

I bought a 2013 escape 3-4 months ago. It had a clear car fax as well as clean on Ford.com. recently the air bag light has been flashing on and as time has gone on, it is staying on longer. I just had it diagnosed at a Ford Dealership and was told it was an air bag sensor, with a cost of over $2000. After digging deeper, I discovered that the Air Bag and sensors were replaced in 2016 under the rec... Read more

Incident date: Oct 6, 2025

Incident date: Jan 11, 2026

All passenger side curtain airbags deployed after going over a pothole, despite no tire/wheel/frame damage to the car according to the Honda dealership. No collision occurred, only going over a pothole. SRS is available for review from dealership. Vehicle has been inspected by dealership and insurance representative. No warning lamps or messages prior to the failure, only after going over the poth... Read more

Incident date: Jan 10, 2026

Vehicle rear-ended at high rate of speed. Impact included rollover. Driver was buckled but seatbelt and/or seat failure and no air bag deployment for either occupant. Serious bodily injury occurred. Vehicle on hold pending further police investigation and scene reconstruction by multiple agencies.

Crash 2 injured

Incident date: Jan 5, 2026

Car was wrecked at 85 miles a hour and rolled 7 times and not a single air bag deployed

Crash 1 injured

Incident date: Jan 15, 2026

Vehicle: 2022 Kia Sorento EX VIN: [XXX] Date Defects Discovered:[XXX} A Kia dealership confirmed multiple instances of airbag tampering in this vehicle: • Driver knee airbag missing • Driver A‑pillar airbag missing • Wiring harnesses cut • Electrical resistors spliced into the circuits to bypass SRS fault detection • Technician warned there may be additional missing airb... Read more

Incident date: Jan 16, 2026

On Friday, January 16, 2026, I was involved in a head-on collision. During the accident, the airbags did not deploy, and the seatbelt failed to lock, which resulted in me not being properly restrained. As a result, I suffered a mild concussion along with significant bruising. In addition to this serious safety concern, we have made numerous complaints regarding ongoing electrical issues with the ... Read more

Crash

Incident date: Aug 1, 2018

Unknown

Incident date: Oct 18, 2025

I WAS IN A ACCIDENT SEVERE ENOUGH TO DEPLOY ALL AIR BAGS BUT MY STEERING WHEEL, I WENT TO GENESIS WITH THE ISSUE AND THEY INSPECTED THE CAR WHEN THEY EDR REPORT CAME BACK EVERYTHING MATCHED BUT THE MODEL OF THE CAR IT COMES BACK TO A GV80, ON MY GENESIS APP MY CAR COMES BACK AS A G90, MY CAR IS A GENESIS G80 THE MATTER CONCERNS CONFLICTING VEHICLE INDETIFACTION DATA ACROSS MULTIPLE OFFICIAL GENESI... Read more

Crash 2 injured

Incident date: Dec 30, 2025

My vehicle experienced a catastrophic engine failure requiring full engine replacement after a recall remedy (oil change with thicker oil) was performed and the vehicle passed the pico test. Engine symptoms became more pronounced after the oil change. In addition, the vehicle has experienced repeated steering system abnormalities requiring multiple repairs, including replacement of airbag-related ... Read more

Incident date: Jan 18, 2026

Driver side Headrest Airbag Yes vehicle is available for inspection. No accident Yes injury The driver side headrest airbag deployed while driving without an accident happening. I suffered whiplash and headaches after the incident that happened on January 18th, 2026. The headrest airbag deploying could have caused an accident but lucky for me I was able to pull my vehicle over safely. There is... Read more

1 injured

Incident date: Dec 15, 2025

Warranty Alignment: This failure occurred at 47.7k miles, well under the 60,000-mile threshold of the Supplemental Restraint System Limited Warranty. Known Defect: This repair is the subject of a specific Service Bulletin (RCM_a078), confirming it is a known manufacturing issue and not standard wear-and-tear. Safety Criticality: The SRS is a primary safety system. Forcing a customer to pay for a... Read more

Incident date: Jan 12, 2026

Dash Delamination: The leather dashboard is experiencing severe delamination and pulling away from the substrate, specifically in the area surrounding the passenger-side airbag. I believe this condition poses two significant safety risks: Airbag Interference: The detached and warped material may obstruct, delay, or alter the deployment path of the passenger-side airbag during a collision. Visibi... Read more

Incident date: Sep 22, 2025

I purchased my 2025 Legacy from Brunswick Subaru (Brunswick,OH) on 9/22/25. A few days later, while riding in the passenger seat, the airbag light/icon stayed off. I am a petite female, weighing 100 pounds. I immediately called Brunswick Subaru's service department. The service manager drove me around, and he saw that what I was reporting was true. He said he would order sensors to fix the prob... Read more

Incident date: Jan 7, 2026

A few months ago, June 18, 2025 my 2018 BMW 430i convertible, which has 57,202 miles on the odometer, alerted me that the passenger side restraint system was malfunctioning. BMW declined to address the issue. Now, I am receiving the same notification for the driver side. Once again, BMW refuses to provide repairs. This poses a significant safety risk, as my airbags could potentially deploy unexp... Read more

Incident date: Dec 30, 2025

I noticed the rear axel or back suspension on this truck is making a very load uncomfortable sound, like when two pieces of metal are rubbing up against each other... Its under tension and making a bind on the back passenger side. I got the truck with my mechanic few and body/auto repair guy and observed a 1/4 inch UBolt that holds the lead spring I believe hitting up against another bolt on the r... Read more

Incident date: Oct 27, 2025

I received a letter several months ago for: Manufacturer Recall Number25C41 NHTSA Recall Number25V541 I called the Ford dealership to schedule the recall repair and they told me parts were not available. I explained to them I had a recall letter stating parts were now available and to schedule the repair. The dealer said they had the parts on order and they have not received any yet. I asked them... Read more

Incident date: Dec 23, 2025

Hello! car in question was involved in a car accident 12/23/2025- with over $38,000 in repairs, damage frame and heavy front end damage the air bags DID NOT deploy. We are extremely concerned and honestly upset that the unit that is meant to protect didnt do its job. Although there was no injuries but the amount of force of the impact is concerning

Crash

Incident date: Jan 17, 2026

We were involved in a car accident. We ran into the back of a pickup truck that suddenly stopped on the toll road for another car that was in an accident. Our front end of the car was heavily damaged. Our concern is that our air bags did not deploy. With the amount of damage that our car received why did the air bags not deploy. The state trooper the did the report looked into the car and wondered... Read more

Crash

Incident date: Aug 7, 2025

It has a recall, and I've taken it to the dealer three times, but they don't have the part.

Incident date: Nov 19, 2025

Impact on the driver side from another vehicle caused it to be totaled but not a single airbag deployed.

Crash

Incident date: Jun 15, 2019

2014 Chrysler Town & Country – VIN [XXX] Both front active head restraints (driver and passenger) have self-deployed without any crash or impact, on two separate occasions about 3–4 years apart. The first occurred around 2019. Each time we were driving normally with occupants seated. We heard a sudden “pop” and the head restraint opened, exposing the internal mechanism. No one was struck... Read more