Consumer Safety Complaints

Incident date: Feb 3, 2026

The contact owns a 2025 Toyota Sequoia Hybrid. The contact stated that while his wife was driving approximately 10 MPH, the vehicle was rear-ended by another vehicle driving approximately 50 MPH. The rear of the vehicle sustained significant damage. There was no warning light illuminated. The air bags failed deploy. The driver hit her head against an unknown part of the vehicle. The driver sustain... Read more

Crash 1 injured

Incident date: Feb 4, 2026

The contact owns a 2021 Toyota Camry. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags). The vehicle was taken to the dealer, and the contact was informed that the VIN was not included in the recall. The contact stated that the vehicle was taken to the dealer twic,e and the recall repair was not performed. The contact stated that the dealer had brushed him off. The m... Read more

Incident date: Jan 24, 2026

The car steered on its own without warning of Lane Departure

Crash 1 injured

Incident date: Feb 4, 2010

The contact owns a 2011 Toyota Sienna. The contact stated that the air bag warning light was intermittently illuminated while driving. The contact stated that the warning light turned off while restarting the vehicle. Additionally, the contact stated that the sliding doors failed to function automatically and required to be opened or closed manually. The contact stated that while attempting to ope... Read more

Incident date: Dec 16, 2025

My vehicle was involved in a very bad accident and deemed a total loss due to all the front end damage. Serious injuries occurred and none of the air bags deployed.

Crash 1 injured

Incident date: Nov 3, 2025

The contact owns a 2017 Mercedes-Benz GLC300. The contact stated while driving at an undisclosed speed, the messages "Driver’s Air Bag Malfunction - Service Required" and "Collision Prevention Assist Unavailable" were displayed. The vehicle was taken to an independent mechanic who diagnosed and determined that the air bag had malfunctioned. The vehicle was not repaired. The contact called the de... Read more

Incident date: Feb 1, 2026

Air bags did not go offin crash

Crash 6 injured

Incident date: Feb 2, 2026

I am filing a complaint regarding my 2023 Kia Niro and Safety Recall SC332. The recall involves a damaged floor wiring assembly that may prevent proper airbag and seat belt deployment, creating a serious safety risk. I scheduled and brought my vehicle to Cowboy Kia, Conroe on Feb 2,2026 specifically to have this recall repaired, but the dealership did not complete the recall service and returned ... Read more

Incident date: Oct 25, 2017

The contact owned a 2016 GMC Sierra 1500. The contact stated that while driving approximately 35 MPH, the vehicle crashed into a deer, causing significant damage to the front end. During the crash, no airbags deployed. The cause of the air bag's failure to deploy was not determined. The vehicle was repaired at the local collision center. Recently, while driving approximately 50 MPH, the driver pr... Read more

Crash 1 injured

Incident date: Feb 2, 2026

The contact owns a 2023 Horton Ford F-550. The contact stated that while driving at approximately 60 MPH while hauling a trailer, another vehicle had suddenly merged into the same lane, causing a front-end crash. In addition, the contact stated that the vehicle was occupied with 4 other occupants sitting in the front passenger-side seat, rear driver-side seat, rear center passenger, and rear passe... Read more

Crash 5 injured

Incident date: Jan 5, 2026

I am submitting this complaint to report a safety-related issue involving my 2016 Buick Verano. At approximately 112,000 miles, the vehicle experienced a major transmission failure that significantly affected drivability. Shortly thereafter, an airbag warning light illuminated, indicating a potential malfunction of the supplemental restraint system. An independent mechanic advised that the vehicle... Read more

Incident date: Jan 30, 2026

I was in an accident where a drunk driver pulled out in front of me. I waw traveling at 55 and he drive in front of me without stopping from a side road. I swerved to miss him while applying the brakes. We collided I hit him with the driver front fender, where it crushes the fender and started peeling the driver door back. After the impact I continued through a ditch up onto a hill and struck ... Read more

Crash

Incident date: Jan 27, 2026

All sensors failed. Once vehicle was parked completely and seatbelt was removed, the car automatically took off. It began accelerating on its own, full throttle (Rivian logs were retrieved to show this), then began crashing into multiple cars while still gaining speed. Logs also show that the breaks were applied during this time, but the accelerator was still engaged at full throttle. The car then... Read more

Crash 1 injured

Incident date: Jun 1, 2025

The contact owned a 2014 Chevrolet Impala. The contact stated that while driving at an undisclosed speed, the air bag warning light was intermittently illuminated. Additionally, the brake pads were partially dragging against the rotors while driving. The contact referenced NHTSA Campaign Numbers: 15V085000 (PARKING BRAKE) and 15V465000 (AIR BAGS); as a possible cause for the failures; however, the... Read more

Incident date: Jan 19, 2026

I am requesting an urgent review of the airbag non-deployment for my 2023 Tesla Model Y involved in a front-impact collision on [Jan 19th 2026]. Because the vehicle has been declared a total loss and may be released to salvage at any time, I urgently request that Tesla preserve and review the vehicle’s crash data (EDR/SRS) and confirm whether the restraint system performed as designed.

Crash

Incident date: Nov 15, 2008

Audi is wanting me and another driver to drive 2.5 hours to their dealer drop off the car for repairs, then drive back. Then after the repairs are complete make that trip again. They want us to spend 20 man hours driving, plus gas, food, and mileage. None of this is reimbursed. I have called and written Audi several times with the same answer. This is unreasonable when they have a local VW dealer ... Read more

Incident date: Dec 1, 2025

Clock spring is broken. You can hear it popping when turning the steering wheel. I see other years are covered by my vin is not.

Incident date: Feb 2, 2026

I was approaching a stoplight and every light on the dash lit up, the car wouldn’t go after stopping and it wouldn’t turn off when put in park. I also couldn’t shift into any other gear. This is seriously dangerous and not the first time I’ve had major mechanical issues with this vehicle.

Incident date: Jan 31, 2026

Lexus of Sarasota Fl confirmed a Faulty brake actuators causing brake , skid control and ABS light to come on which created an immediate and extremely dangerous driving situation as I was on an interstate highway driving at 70 mph. It’s been confirmed that multiply Lexus models and years have had numerous brake actuator . Multiple failures have been documented yet ONLY a few were given recall ... Read more

Incident date: Jan 30, 2026

The contact owns a 2021 Volkswagen Atlas Cross Sport. The contact stated that after being stopped at a traffic light, while making a left turn in the snow, the contact was unsure if the vehicle had fallen into a pothole or had driven over a speed bump when the driver's side curtain air bag, and the passenger's side curtain air bags, unexpectedly deployed. Additionally, unknown sensors were beeping... Read more

Incident date: Feb 2, 2026

I scheduled an appointment with United Chrysler Jeep Dodge (111 85th St Brooklyn, NY 11220) for 2/2/26 and was told at scheduling the recall 06C/NHTSA 25V-302 and an oil change could be completed same day. This dealership charges a $150 per day storage fee for any vehicle that stays at the dealership and I wanted to avoid this fee and pick up the vehicle on the same day the service was completed. ... Read more

Incident date: Dec 16, 2025

Dear NHTSA, I am writing to formally report a safety concern regarding my vehicle involved in a car accident on December 19, 2025. Details of the incident: Vehicle Make/Model/Year:Elantra SEL Sport 2025 Vehicle Identification Number (VIN): [XXX] Date of Accident: December 19, 2025 Location of Accident: Dec 16,2025. Silver Spring, MD the Takoma Park. City of Takoma Park Police 7500 Maple av... Read more

Incident date: Dec 12, 2025

Vehicle (2-owner, all svc records), involved in a head-on collision, with approximately 75% of impact/damage to the Driver’s front (see photos). The passenger front (25% of impact) airbag deployed, the DRIVERS SIDE AIRBAG did NOT deploy. The Takata airbag recall service/replacement (see invoice) was performed by a local Honda dealership on 01/08/2018. (Factory recall: 16-047; Kit Inflator: 0699... Read more

Crash 1 injured

Incident date: Sep 22, 2025

Vehicle involved in a head on collision resulting in a total loss. Frontal airbags did not deploy. Occupant (driver) sustained bilateral wrist injuries requiring surgery.

Crash 1 injured

Incident date: Dec 31, 1969

Taken vehicle at least 6 times to dealer (Corwin Toyota), to enquire about the 23v-865 recall, and each time have been told the repair is not available. Most recently asked December 2025.

Incident date: Jan 15, 2026

I got into an accident going 60 miles an hour I crash into a guardrail totaled the car but no airbags deployed I broke my wrist and dislocated my thumb

Crash 1 injured

Incident date: Dec 31, 1969

My supplemental restraint system problem keeps appearing on my dash at random times, sometimes will go away then sometimes will stay for over a year. I have heard this is ongoing and Honda has not issued a recall.

Incident date: Jul 22, 2025

Airbag deployment after minor incident .. foot slipped off the brake at a traffic light while car was not in motion, car rolled a few feet and bumped the back of another vehicle and the tow ball from the back bumper of said vehicle went through the front bumper of my 2018 Honda Civic and the airbag was deployed

Incident date: Jan 16, 2026

I was in car accident on 1/16/2026. I was rear ended went into the guard rail then into the vehicle in front of me. My air bags didn't deploy.

Crash 1 injured

Incident date: Dec 21, 2025

My car totaled by another car and my air bags did not deploy.

Crash 2 injured

Incident date: Dec 16, 2025

I brought my 325ci into BMW Buena Park to have an airbag recall completed. There were no issues prior to dropping the car off at dealership but when the car was returned the airbag system light was on and was filled with error codes. I returned the car to the dealer and they cleared the codes but on my way home the dash light returned and faults were present after taking to 2 independent special... Read more

Incident date: Dec 5, 2024

The contact owned a 2015 Toyota Corolla. The contact stated that the vehicle was previously involved in a front-impact collision, and the air bags had failed to deploy. The contact sustained injuries and received medical assistance from a chiropractor. A police report was filed, and the vehicle was driven from the scene. Additionally, the contact stated that while driving 35-40 MPH approximately ... Read more

Crash 1 injured

Incident date: Nov 23, 2025

I was involved in a head-on accident with another car. The airbags did not deploy in my 2020 Jeep Cherokee. This resulted didn’t some injuries to me in a driver of the other car. The other car driver airbags did deploy but my 2020 Jeep Cherokee airbags did not deploy vehicle damage was rated such that the car was totaled with heavy front damage on the driver side front.

Crash 2 injured

Incident date: Jul 9, 2025

I was t-boned in my driver side from a driver ran a red light and my air bags did not deploy, with that my head hit the driver side window

Crash

Incident date: Jan 19, 2026

The contact rented a 2025 Hyundai Tucson. The contact stated that the vehicle would stop and would restart independently while driving. The contact stated that while attempting to reverse, the vehicle failed to respond on several occasions while the gear shifter was in reverse(R). The contact stated that the failure occurred while there was a vehicle parked behind the vehicle or further away. Ther... Read more

Crash 2 injured

Incident date: Jan 30, 2026

The front impact sensor, also known as a crash sensor (part # 10370150), is no longer functional. It detects rapid vehicle deceleration during a frontal collision and sends an immediate signal to the Airbag Control Unit (ACU) to deploy airbags. Located behind the front bumper or on the radiator support, these sensors measure impact severity to ensure airbags deploy only when necessary. This part i... Read more

Incident date: Nov 30, 2025

The contact owns a 2008 Ford Taurus. The contact stated that the front driver's side seat belt had failed to unbuckle and was previously repaired. Additionally, the contact stated that the air bag warning light was illuminated. The contact stated that the vehicle was previously rear-ended on several occasions, and the air bags did not deploy. The contact had sustained severe back injuries that had... Read more

Crash 1 injured

Incident date: Jan 18, 2026

What component or system failed or malfunctioned, and is it available for inspection upon request? Airbags did not deploy How was your safety or the safety of others put at risk? Me, my wife & 4 small children were in the vehicle when it was struck - and none of the airbags deployed. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes Has the vehicle or ... Read more

Crash 2 injured

Incident date: Dec 18, 2025

Driving on highway, torrential storm started, difficulty seeing with windshield wipers going, slowed and attempted to move to slow lane. Car hydroplaned, did 360, and hit guard rail. Airbags did not deploy. Report from collision company with pictures. No warnings etc prior to wreck. Car was totaled.

Crash 1 injured

Incident date: Dec 14, 2025

I was in an accident that I hit a guardrail once going 70 mph and then bounced off and hit the guardrail and none of my air bags deployed.

Crash 1 injured

Incident date: Nov 29, 2025

Vehicle went in for service on the airbags. The dealer has been sent the incorrect OEM part 5 times from Volkswagen parts dealers.Volkswagen Cstomer Care sent email confirmation that the part is correct, dealer is stating part is not correct. The part delivered is a different part number than what is on the packaging. The vehicle has been in the shop since 12/8/2025. The invoice for the part the f... Read more

Crash

Incident date: Jan 26, 2024

Center piece of steering wheel is cracked

Incident date: Jan 19, 2026

The contact owned a 2017 Chevrolet Suburban. The contact stated that while driving at 40 MPH, another vehicle crashed into the rear driver side of the vehicle, causing him to lose control of the vehicle, collided into the curb, and the two right side tires, both driver's and passenger tires, became blown and damaged. The contact mentioned that after colliding with the curb, he crashed into a tree,... Read more

Crash 1 injured

Incident date: Jan 23, 2026

The contact owns a 2019 Land Rover Range Rover. The contact stated that while driving and slowing down to approximately 5 MPH, the braking system malfunctioned and the vehicle did not immediately stop. The contact indicated that while pressing the brake pedal, the vehicle continued to drive forward and crashed into the rear of a second vehicle. During the crash, no air bags deployed . No injuries ... Read more

Crash

Incident date: Aug 1, 2025

The contact owned a 2025 Toyota Tacoma. The contact stated that while driving approximately 75 MPH, a Semi Truck attempting to merge onto the highway crashed into the passenger side of the vehicle, causing the driver to lose control of the steering and cross three lanes of traffic before crashing into the concrete median. During the crash, no air bags in the vehicle deployed, the collision avoidan... Read more

Crash 4 injured

Incident date: Aug 8, 2025

Responded to a Recall notice on passenger air bag in August 2025. Have had vehicle to GM dealership many times. They can't fix it. And won't call me back. Have called Buick direct and they are also having trouble with the dealership. But the service employees at Buick have been very helpful. This is a safety issue and haven't driven my Buick much since August. I'm elderly and feel i may be being a... Read more

Incident date: Jan 22, 2026

Component/System Failure The Supplemental Restraint System (SRS) failed to function as designed. Specifically, the driver steering wheel airbag and front passenger airbag did not deploy during a collision involving frontal impact forces. The vehicle is currently retained by the insurance carrier and is available for inspection upon request. Safety Risk The failure of the SRS materially increase... Read more

Crash 2 injured

Incident date: Jan 19, 2026

The front passenger seat sensor failed. Without the sensor properly detecting weight, the airbag will deploy no matter the weight of the front seat passenger. Tesla has fixed the sensor placement in newer models as the service tech told us this is a common issue in later models where the only fix is to pay over $5k to replace the entire seat otherwise the airbag will go off no matter what.

Incident date: Jan 20, 2026

UNKNOWN

Incident date: Jan 27, 2026

“Service safety restraint system” light came on. I feel this is a defect and a serious concern. I’ve seen where others are experiencing the same issue. I bought this vehicle specifically because I wanted to a safe vehicle to drive my 4 children around in.