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NEW LONDON DEPT. OF PUBLIC UTILITIES

Connecticut — Community Water System — PWSID: CT0950011

System Information

PWSIDCT0950011
System NameNEW LONDON DEPT. OF PUBLIC UTILITIES
System TypeCommunity Water System
Water SourceSurface Water
Activity StatusActive
Owner TypeLocal
EPA Region01
Serves SchoolNo
WholesalerNo
First ReportedMar 8, 1979
Last ReportedDec 15, 2025

Location & Contact

StateConnecticut
CityWATERFORD
ZIP Code05385
Address1153 Hartford Turnpike
OrganizationPALMERONE, DEREK N
Phone860-405-6475

Population & Service

Population Served27,620
Service Connections7,027

Drinking Water Violations (191)

This water system has 191 violations recorded in the EPA SDWIS database.

Begin Date End Date Contaminant Category Health-Based Major Measured Federal MCL State MCL Status Return to Compliance Rule
Jul 1, 2025 — Consumer Confidence Rule Other No No — — — Resolved Aug 7, 2025 Consumer Confidence Rule
Jul 1, 2024 — Consumer Confidence Rule Other No No — — — Resolved Jul 8, 2024 Consumer Confidence Rule
Jul 1, 2023 — Consumer Confidence Rule Other No No — — — Resolved Jul 25, 2023 Consumer Confidence Rule
Dec 30, 2020 — Lead and Copper Rule MR No No — TT — Resolved Feb 5, 2021 Lead and Copper Rule
Aug 10, 2017 — Consumer Confidence Rule Other No No — — — Resolved Sep 1, 2017 Consumer Confidence Rule
Aug 10, 2017 — Consumer Confidence Rule Other No No — — — Resolved Sep 1, 2017 Consumer Confidence Rule
Jul 1, 2017 — Consumer Confidence Rule Other No No — — — Resolved Sep 8, 2017 Consumer Confidence Rule
Jul 1, 2017 — Consumer Confidence Rule Other No No — — — Resolved Sep 8, 2017 Consumer Confidence Rule
Feb 1, 2017 Feb 28, 2017 E. COLI MR No Yes — — — Resolved Feb 28, 2017 Long Term 2 Enhanced Surface Water Treatment Rule
Feb 1, 2017 Feb 28, 2017 Turbidity MR No Yes — TT — Resolved Feb 28, 2017 Long Term 2 Enhanced Surface Water Treatment Rule
Feb 1, 2017 Feb 28, 2017 Cryptosporidium MR No Yes — — — Resolved Feb 28, 2017 Long Term 2 Enhanced Surface Water Treatment Rule
Feb 1, 2017 Feb 28, 2017 E. COLI MR No Yes — — — Resolved Feb 28, 2017 Long Term 2 Enhanced Surface Water Treatment Rule
Feb 1, 2017 Feb 28, 2017 Cryptosporidium MR No Yes — — — Resolved Feb 28, 2017 Long Term 2 Enhanced Surface Water Treatment Rule
Feb 1, 2017 Feb 28, 2017 Turbidity MR No Yes — TT — Resolved Feb 28, 2017 Long Term 2 Enhanced Surface Water Treatment Rule
Dec 1, 2016 Dec 31, 2016 E. COLI MR No Yes — — — Resolved Dec 31, 2016 Long Term 2 Enhanced Surface Water Treatment Rule
Dec 1, 2016 Dec 31, 2016 Turbidity MR No Yes — TT — Resolved Dec 31, 2016 Long Term 2 Enhanced Surface Water Treatment Rule
Dec 1, 2016 Dec 31, 2016 Turbidity MR No Yes — TT — Resolved Dec 31, 2016 Long Term 2 Enhanced Surface Water Treatment Rule
Dec 1, 2016 Dec 31, 2016 E. COLI MR No Yes — — — Resolved Dec 31, 2016 Long Term 2 Enhanced Surface Water Treatment Rule
Dec 1, 2016 Dec 31, 2016 E. COLI MR No Yes — — — Resolved Dec 31, 2016 Long Term 2 Enhanced Surface Water Treatment Rule
Dec 1, 2016 Dec 31, 2016 Turbidity MR No Yes — TT — Resolved Dec 31, 2016 Long Term 2 Enhanced Surface Water Treatment Rule
Nov 1, 2016 Nov 30, 2016 Turbidity MR No Yes — TT — Resolved Nov 30, 2016 Long Term 2 Enhanced Surface Water Treatment Rule
Nov 1, 2016 Nov 30, 2016 E. COLI MR No Yes — — — Resolved Nov 30, 2016 Long Term 2 Enhanced Surface Water Treatment Rule
Nov 1, 2016 Nov 30, 2016 E. COLI MR No Yes — — — Resolved Nov 30, 2016 Long Term 2 Enhanced Surface Water Treatment Rule
Nov 1, 2016 Nov 30, 2016 Turbidity MR No Yes — TT — Resolved Nov 30, 2016 Long Term 2 Enhanced Surface Water Treatment Rule
Nov 1, 2016 Nov 30, 2016 Turbidity MR No Yes — TT — Resolved Nov 30, 2016 Long Term 2 Enhanced Surface Water Treatment Rule
Nov 1, 2016 Nov 30, 2016 E. COLI MR No Yes — — — Resolved Nov 30, 2016 Long Term 2 Enhanced Surface Water Treatment Rule
Apr 1, 2015 Apr 30, 2015 Coliform (TCR) MR No No — 5% of samples — Resolved Apr 30, 2015 Total Coliform Rule
Apr 1, 2015 Apr 30, 2015 Coliform (TCR) MR No No — 5% of samples — Resolved Apr 30, 2015 Total Coliform Rule
Apr 1, 2015 Apr 30, 2015 Coliform (TCR) MR No No — 5% of samples — Resolved Apr 30, 2015 Total Coliform Rule
Apr 1, 2015 Apr 30, 2015 Coliform (TCR) MR No No — 5% of samples — Resolved Apr 30, 2015 Total Coliform Rule
Jul 1, 2009 — Consumer Confidence Rule Other No No — — — Resolved Jul 9, 2009 Consumer Confidence Rule
Jul 1, 2009 — Consumer Confidence Rule Other No No — — — Resolved Jul 9, 2009 Consumer Confidence Rule
Aug 10, 2008 — Consumer Confidence Rule Other No No — — — Resolved Dec 9, 2008 Consumer Confidence Rule
Aug 10, 2008 — Consumer Confidence Rule Other No No — — — Resolved Dec 9, 2008 Consumer Confidence Rule
Jul 1, 2008 — Consumer Confidence Rule Other No No — — — Resolved Dec 9, 2008 Consumer Confidence Rule
Jul 1, 2008 — Consumer Confidence Rule Other No No — — — Resolved Dec 9, 2008 Consumer Confidence Rule
Sep 1, 2007 Sep 30, 2007 Surface Water Treatment Rule MR No Yes — — — Resolved Sep 30, 2007 Surface Water Treatment Rule
Sep 1, 2007 Sep 30, 2007 Coliform (TCR) MR No No — 5% of samples — Resolved Sep 30, 2007 Total Coliform Rule
Sep 1, 2007 Sep 30, 2007 Surface Water Treatment Rule MR No Yes — — — Resolved Sep 30, 2007 Surface Water Treatment Rule
Sep 1, 2007 Sep 30, 2007 Surface Water Treatment Rule MR No Yes — — — Resolved Sep 30, 2007 Surface Water Treatment Rule
Sep 1, 2007 Sep 30, 2007 Surface Water Treatment Rule MR No Yes — — — Resolved Sep 30, 2007 Surface Water Treatment Rule
Sep 1, 2007 Sep 30, 2007 Coliform (TCR) MR No No — 5% of samples — Resolved Sep 30, 2007 Total Coliform Rule
Sep 1, 2007 Sep 30, 2007 Coliform (TCR) MR No No — 5% of samples — Resolved Sep 30, 2007 Total Coliform Rule
Sep 1, 2007 Sep 30, 2007 Coliform (TCR) MR No No — 5% of samples — Resolved Sep 30, 2007 Total Coliform Rule
Aug 1, 2007 Aug 31, 2007 Coliform (TCR) MR No No — 5% of samples — Resolved Aug 31, 2007 Total Coliform Rule
Aug 1, 2007 Aug 31, 2007 Coliform (TCR) MR No No — 5% of samples — Resolved Aug 31, 2007 Total Coliform Rule
Aug 1, 2007 Aug 31, 2007 Surface Water Treatment Rule MR No No — — — Resolved Aug 31, 2007 Surface Water Treatment Rule
Aug 1, 2007 Aug 31, 2007 Surface Water Treatment Rule MR No No — — — Resolved Aug 31, 2007 Surface Water Treatment Rule
Aug 1, 2007 Aug 31, 2007 Coliform (TCR) MR No No — 5% of samples — Resolved Aug 31, 2007 Total Coliform Rule
Aug 1, 2007 Aug 31, 2007 Surface Water Treatment Rule MR No No — — — Resolved Aug 31, 2007 Surface Water Treatment Rule

About This Water System

Public water system data comes from the EPA Safe Drinking Water Information System (SDWIS). Systems with violations must notify customers. Contact your water utility for the latest annual water quality report.

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