Flojet duplex II 115 VAC Pump, a component of the LeBleu Automatic 50 Gallon Bottled Water System

CPSC Recall #07-524 — January 24, 2007

Recall Summary

Recall Number07-524
Recall DateJanuary 24, 2007
Remedy TypeReplace
Units AffectedAbout 500
ManufacturerFlojet Division of ITT Corp., of Santa Ana, Calif.
Manufactured InUnited States

Where It Was Sold

LeBlue Corporation directly and through its licensees from June 2004 to November 2006.

Product

Flojet duplex II 115 VAC Pump, a component of the LeBleu Automatic 50 Gallon Bottled Water System

Description

In cooperation with the U.S. Consumer Product Safety Commission (CPSC), Flojet Division of ITT Corp., of Santa Ana, Calif., is voluntarily recalling about 500 Flojet duplex II 115 VAC Pumps, a component of the LeBleu Automatic 50 Gallon Bottled Water System. A manufacturing defect can cause consumers to receive an electric shock when the metal housing is touched.Name of Product: Flojet duplex II 115 VAC Pump, a component of the LeBleu Automatic 50 Gallon Bottled Water SystemUnits: About 500Manufacturer: Flojet Division of ITT Corp., of Santa Ana, Calif.Hazard: A manufacturing defect can cause consumers to receive an electric shock when the metal housing is touched.Incidents/Injuries: None reported.Description: The recall involves Duplex II 115 VAC Pumps sold as a component of the LeBleu Automatic 50 Gallon Bottled Water System. Model numbers included in this recall are D08X000A and D08X000B. A silver Flojet label that includes the model number is affixed to the front of the pump. The pumps are installed exclusively in 50 gallon bottled water that were sold, installed and maintained by LeBleu Corp. or its licensees.Sold through: LeBlue Corporation directly and through its licensees from June 2004 to November 2006.Manufactured in: United StatesRemedy: A representative of the LeBleu Corp. or a trained licensee will inspect all installed pumps to determine if the defect is present, and, if so, the pump will be replaced. All products installed in new home construction, which have not yet been started up will be removed and replaced.Consumer Contact: If additional information is needed, please call Diane Forsdic collect at (714) 628-8113 between 8 a.m. and 4:30 p.m. PT Monday through Friday, or visit the firm's Web site at www.flojet.com.Firm's Media Contact: Glenn Leibowitz at (714) 628-8223.

Hazard

A manufacturing defect can cause consumers to receive an electric shock when the metal housing is touched.

Incidents & Injuries

None reported.

Remedy Instructions

A representative of the LeBleu Corp. or a trained licensee will inspect all installed pumps to determine if the defect is present, and, if so, the pump will be replaced. All products installed in new home construction, which have not yet been started up will be removed and replaced.

What Should You Do?

Stop using this product immediately. Contact the manufacturer for a Replace at no charge. If you experienced an injury, report it at SaferProducts.gov.

Frequently Asked Questions

Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Replace) at no cost to you.

No — you should stop using the product entirely, not just unplug it. Electric shock and fire hazards in recalled electrical products often involve internal wiring defects, faulty components, or insulation failures that can cause harm even after the product has been off for a period of time. Do not attempt to repair the product yourself. Keep it unplugged and stored safely until you receive the manufacturer's remedy. If the product has already shown signs of overheating, sparking, or discoloration, handle it carefully and consider contacting your local fire department for guidance on safe disposal.

In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.

If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.