Weber® Genesis® 320™ Series Gas Grills
CPSC Recall #07-122 — March 5, 2007
Recall Summary
| Recall Number | 07-122 |
| Recall Date | March 5, 2007 |
| Remedy Type | Replace |
| Units Affected | About 14,000 |
| Manufacturer | Weber-Stephen Products Co., of Palatine, Ill. |
| Manufactured In | United States |
Where It Was Sold
| Home Depot |
| Ace Hardware and Home Centers |
| Tru-Serve |
| Do-It Best |
| and other home improvement and hardware stores nationwide from November 2006 through February 2007 for between $450 to $770. |
Product
Weber® Genesis® 320™ Series Gas Grills
Description
WASHINGTON, D.C. - In cooperation with the U.S. Consumer Product Safety Commission (CPSC), Weber-Stephen Products Co., of Palatine, Ill., is voluntarily recalling about 14,000 Weber® Genesis® 320™ Series Gas Grills. The gas hose attached to the side burner of the grill can crack or break off during shipping, causing it to leak gas when in use, which poses a fire hazard to consumers. Name of product: Weber® Genesis® 320™ Series Gas GrillsUnits: About 14,000Manufacturer: Weber-Stephen Products Co., of Palatine, Ill.Hazard: The gas hose attached to the side burner of the grill can crack or break off during shipping, causing it to leak gas when in use, which poses a fire hazard to consumers.Incidents/Injuries: Weber has received 49 reports of hose damage or gas leaks. No injuries have been reported.Description: This recall involves the Weber® Genesis® 320™ Series gas grills which are designed to be used with either natural gas or with liquid propane gas tanks, and are equipped with a flush-mounted side burner accessory. The gas hose is made of stainless steel. The grills are sold in stainless steel and in black, blue or green porcelain enamel. All serial numbers begin with the prefix "DI". The model and serial number are located on the tank blocker/drip pan holder located inside the storage cart.Only the following product names and model numbers are included in this recall:Product NameModel NumbersGenesis® E-320™3751001; 3757001; 3758001; 3851001Genesis® S-320™3780001; 3880001Genesis® EP-320™3751301; 3752301; 3757301; 3758301; 3851301Genesis® ESP-320™3750101; 3750201; 3850101Genesis® CEP-320™(Sold in Canada Only)3751701; 3752701; 3851701Sold at: Home Depot, Ace Hardware and Home Centers, Tru-Serve, Do-It Best, and other home improvement and hardware stores nationwide from November 2006 through February 2007 for between $450 to $770.Manufactured in: United StatesRemedy: Consumers should stop using the gas grill immediately and contact Weber-Stephen to obtain a free replacement gas hose and schedule a free installation.Consumer Contact: Call Weber-Stephen toll-free at (866) 249-3237 between 7 a.m. and 11 p.m. CT Monday through Friday, or visit the company's recall web site at http://www.weberrecall.com.
Hazard
The gas hose attached to the side burner of the grill can crack or break off during shipping, causing it to leak gas when in use, which poses a fire hazard to consumers.
Incidents & Injuries
Weber has received 49 reports of hose damage or gas leaks. No injuries have been reported.
Remedy Instructions
Consumers should stop using the gas grill immediately and contact Weber-Stephen to obtain a free replacement gas hose and schedule a free installation.
What Should You Do?
Stop using this product immediately. Contact the manufacturer for a Replace at no charge. If you experienced an injury, report it at SaferProducts.gov.
Frequently Asked Questions
Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Replace) at no cost to you.
If the product caused a fire or burn injury, document the incident with photos and preserve the product if it is safe to do so. Report the incident to the CPSC at SaferProducts.gov and to your local fire department. Contact the manufacturer to inform them of the incident — they are required to track and report injuries to CPSC. You may also want to consult a personal injury attorney, as fire and burn injuries caused by defective products can be grounds for a product liability claim against the manufacturer.
In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.
If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.