Electronic Musical Keyboards
CPSC Recall #07-133 — March 16, 2007
Recall Summary
| Recall Number | 07-133 |
| Recall Date | March 16, 2007 |
| Remedy Type | Repair |
| Units Affected | About 12,000 |
| Manufacturer | Casio Computer Co. Ltd., of Tokyo, Japan |
| Importer | Casio® Inc., of Dover, N.J. |
| Manufactured In | China |
Where It Was Sold
| Wal-Mart |
| Best Buy and music instrument stores nationwide |
| in catalogs |
| on Casio's Web site |
| and on other Web sites between May 2006 and February 2007 for between $70 and $150. |
Product
Electronic Musical Keyboards
Description
WASHINGTON, D.C. - In cooperation with the U.S. Consumer Product Safety Commission (CPSC), Casio Inc., of Dover, N.J., is voluntarily recalling about 12,000 Electronic Musical Keyboards. The recalled keyboards can overheat when in use, posing a fire hazard to consumers.Name of product: Electronic Musical KeyboardsUnits: About 12,000Importer: Casio® Inc., of Dover, N.J.Manufacturer: Casio Computer Co. Ltd., of Tokyo, JapanHazard: The recalled keyboards can overheat when in use, posing a fire hazard to consumers.Incidents/Injuries: Casio® has received five reports of keyboards overheating, including two incidents that resulted in fire. There have been two reports of property damage, in addition to the unit itself. No injuries have been reported.Description: This recall involves model CTK-710 of the Casio® 61-key full-size electronic musical keyboards. The size of the keyboard is 37-11/16-inches by 14-1/16-inches by 5-1/4 inches. Products with serial numbers ranging from 7030001 through 7040400 and 7041901 through 7043500 are included in this recall. The brand and model information are found on the front of the unit above the keyboard and the serial number is found inside the battery compartment located on the underside of the unit.Sold at: Wal-Mart, Best Buy and music instrument stores nationwide, in catalogs, on Casio's Web site, and on other Web sites between May 2006 and February 2007 for between $70 and $150.Manufactured in: ChinaRemedy: Consumers should stop using the keyboard immediately, unplug it and remove the batteries. Consumers should contact Casio for a free repair.Consumer Contact: For more information, consumers should call Casio at (973) 361-5400 Ext. 1352 between 9 a.m. and 8 p.m. ET seven days a week, or visit the firm's Web site at www.casio.com.
Hazard
The recalled keyboards can overheat when in use, posing a fire hazard to consumers.
Incidents & Injuries
Casio® has received five reports of keyboards overheating, including two incidents that resulted in fire. There have been two reports of property damage, in addition to the unit itself. No injuries have been reported.
Remedy Instructions
Consumers should stop using the keyboard immediately, unplug it and remove the batteries. Consumers should contact Casio for a free repair.
What Should You Do?
Stop using this product immediately. Contact the manufacturer for a Repair at no charge. If you experienced an injury, report it at SaferProducts.gov.
Frequently Asked Questions
Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Repair) at no cost to you.
If the product caused a fire or burn injury, document the incident with photos and preserve the product if it is safe to do so. Report the incident to the CPSC at SaferProducts.gov and to your local fire department. Contact the manufacturer to inform them of the incident — they are required to track and report injuries to CPSC. You may also want to consult a personal injury attorney, as fire and burn injuries caused by defective products can be grounds for a product liability claim against the manufacturer.
In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.
If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.