Laars 9600 CB Condensing Boilers & 9600 HWG Condensing Water Heaters
CPSC Recall #07-535 — March 18, 2007
Recall Summary
| Recall Number | 07-535 |
| Recall Date | March 18, 2007 |
| Remedy Type | Repair |
| Units Affected | About 2,100 |
| Manufacturer | Laars Heating Systems Co., of Rochester, N.H. |
| Manufactured In | United States |
Where It Was Sold
| Plumbing and heating wholesalers and representatives nationwide from November 1998 through February 2007 for between $6 |
| 500 and $7 |
| 300. |
Product
Laars 9600 CB Condensing Boilers & 9600 HWG Condensing Water Heaters
Description
In cooperation with the U.S. Consumer Product Safety Commission (CPSC), Laars Heating Systems Co., of Rochester, N.H., is voluntarily recalling about 2,100 Laars 9600 CB Condensing Boilers & 9600 HWG Condensing Water Heaters. Internal black plastic venting components in the gas boilers and water heaters can crack and leak flue gases, including carbon monoxide (CO), posing a risk of CO poisoning. Name of Product: Laars 9600 CB Condensing Boilers & 9600 HWG Condensing Water HeatersUnits: About 2,100Manufacturer: Laars Heating Systems Co., of Rochester, N.H.Hazard: Internal black plastic venting components in the gas boilers and water heaters can crack and leak flue gases, including carbon monoxide (CO), posing a risk of CO poisoning.Incidents/Injuries: Laars has received three reports of cracked vent components. No injuries have been reported.Description: This recall involves Laars 9600 CB Condensing Heating Boilers and Laars 9600 HWG Condensing Water Heaters with black vent pipe/tubing. The recalled boilers are used to generate hot water for heating systems including baseboards or radiant flooring. The recalled water heaters generate hot water for use in homes, such as showers, sinks and dishwashers. "Mark II" and "9600 CB" or "9600 HWG" are printed on the front of the boilers and water heaters. The model number and BTU size are printed on the right side of the unit. The recalled boiler and water heater exteriors are putty and black-colored or taupe and black-colored. Only the following models are included in this recall.ModelInput (Btu/h)Gas Boilers:Water Heaters:CB 150150,000CB 175175,000CB 200200,000HWG 150150,000HWG 175175,000HWG 200200,000Sold at: Plumbing and heating wholesalers and representatives nationwide from November 1998 through February 2007 for between $6,500 and $7,300.Manufactured in: United StatesRemedy: Consumers should contact Laars Heating Systems to help determine if their boiler or water heater needs to be shut off immediately and to schedule a free repair.Consumer Contact: Contact Laars Service Department at (800) 900-9276, Extension 4, between 7 a.m. and 4 p.m. PT Monday through Friday, or visit the firm's Web site at www.Laars.com.
Hazard
Internal black plastic venting components in the gas boilers and water heaters can crack and leak flue gases, including carbon monoxide (CO), posing a risk of CO poisoning.
Incidents & Injuries
Laars has received three reports of cracked vent components. No injuries have been reported.
Remedy Instructions
Consumers should contact Laars Heating Systems to help determine if their boiler or water heater needs to be shut off immediately and to schedule a free repair.
What Should You Do?
Stop using this product immediately. Contact the manufacturer for a Repair at no charge. If you experienced an injury, report it at SaferProducts.gov.
Frequently Asked Questions
Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Repair) at no cost to you.
Yes. If you were injured by a defective consumer product — whether recalled or not — you may have grounds for a product liability claim against the manufacturer and potentially the retailer. A recall notice can serve as evidence that the manufacturer was aware of the defect. Injuries that may support a claim include burns, lacerations, fractures, electric shock, choking incidents, and chemical exposure. Most product liability attorneys work on a contingency fee basis, meaning you pay nothing unless you win. Consult an attorney promptly, as statutes of limitation vary by state.
In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.
If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.