John Deere ZTrak™ Zero Turn Mowers with Kawasaki Engines
CPSC Recall #25-083 — January 2, 2025
Recall Summary
| Recall Number | 25-083 |
| Recall Date | January 2, 2025 |
| Remedy Type | Repair |
| Units Affected | About 39,000 (In addition, about 2,600 in Canada) |
| Manufacturer | Kawasaki Motors Manufacturing Corp. U.S.A. (engine manufacturer), of Maryville, Missouri |
| Manufactured In | United States |
Where It Was Sold
| Authorized John Deere dealers nationwide from October 2018 through September 2024 for between $8 |
| 000 and $11 |
| 500. |
Product
John Deere ZTrak™ Zero Turn Mowers with Kawasaki Engines
Description
This recall involves John Deere ZTrak Zero Turn Mowers with model numbers Z720E, Z730M, Z740R and Z760R with Kawasaki engines. The recalled mowers are green and yellow and have the model number and “John Deere” printed on the front of the mower below the seat. The serial number is located on the right side of the machine near the rear tire. The following are the serial number ranges of the mowers included in this recall: ModelStart Serial NumberEnd Serial NumberZ720E1TC720E****0100011TC720E****080657Z730M1TC730M****0100011TC730M****080574Z740R1TC740R****0100011TC740R****080462Z760R1TC760R****0800011TC760R****080339
Hazard
The voltage regulator in the mower’s engine can fail during use or while the product is being stored, causing the engine to overheat, posing fire and burn hazards.
Incidents & Injuries
Kawasaki has received five reports of fires and 26 reports of melting and/or smoking. No injuries have been reported.
Remedy Instructions
Consumers should immediately stop using the recalled mowers and contact an authorized John Deere dealer for a free repair. Kawasaki and John Deere are contacting all known purchasers directly.
What Should You Do?
Stop using this product immediately. Contact the manufacturer for a Repair at no charge. If you experienced an injury, report it at SaferProducts.gov.
Frequently Asked Questions
Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Repair) at no cost to you.
If the product caused a fire or burn injury, document the incident with photos and preserve the product if it is safe to do so. Report the incident to the CPSC at SaferProducts.gov and to your local fire department. Contact the manufacturer to inform them of the incident — they are required to track and report injuries to CPSC. You may also want to consult a personal injury attorney, as fire and burn injuries caused by defective products can be grounds for a product liability claim against the manufacturer.
In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.
If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.