Model Year 2024-2025 Ranger XD 1500 and Crew XD 1500 ROVs
CPSC Recall #25-092 — January 16, 2025
Recall Summary
| Recall Number | 25-092 |
| Recall Date | January 16, 2025 |
| Remedy Type | Repair |
| Units Affected | About 4,200 ROVs and 393 accessory doors (In addition, about 291 were sold in Canada) |
| Manufacturer | Polaris Industries Inc., of Medina, Minnesota |
| Manufactured In | United States |
Where It Was Sold
| Polaris dealers nationwide from November 2023 through November 2024 for between $40 |
| 000 and $50 |
| 500. |
Product
Model Year 2024-2025 Ranger XD 1500 and Crew XD 1500 ROVs
Description
This recall involves certain VINs of Polaris Model Year 2024-2025 RANGER XD 1500 and RANGER CREW XD 1500 ROVs. The recalled ROVs were sold in camouflage, red, silver and titanium colors. The vehicles were sold in three- and six-seat configurations and have “POLARIS” stamped on the front grille. The VIN is printed on a portion of the left rear frame (on the driver’s side of the vehicle) under the cargo box. In addition, this recall involves doors purchased as an accessory with part numbers 2212292, 2212291, 2638498, 2638499, 2638500, 2638501, 2889075 or 2889076. All accessory doors purchased for Polaris Model Year 2024-2025 RANGER XD 1500 and RANGER CREW XD 1500 ROVs prior to November 11, 2024 are affected by this recall.
Hazard
The door handle can stick and cause the door to unexpectedly open while the vehicle is moving and cause an unrestrained rider to be ejected from the vehicle or increase the risk of a crash, posing serious injury and crash hazards.
Incidents & Injuries
The firm has received 20 reports of the doors opening unexpectedly while the recalled ROVs were in use. No injuries or crashes have been reported.
Remedy Instructions
Polaris is contacting registered owners directly and providing instructions on how to inspect their door handles to verify that the doors are properly closed. This will allow some consumers to continue to safely operate their vehicles until the repair can be completed. The instructions are available here.
What Should You Do?
Stop using this product immediately. Contact the manufacturer for a Repair at no charge. If you experienced an injury, report it at SaferProducts.gov.
Frequently Asked Questions
Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Repair) at no cost to you.
Yes. If you were injured by a defective consumer product — whether recalled or not — you may have grounds for a product liability claim against the manufacturer and potentially the retailer. A recall notice can serve as evidence that the manufacturer was aware of the defect. Injuries that may support a claim include burns, lacerations, fractures, electric shock, choking incidents, and chemical exposure. Most product liability attorneys work on a contingency fee basis, meaning you pay nothing unless you win. Consult an attorney promptly, as statutes of limitation vary by state.
In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.
If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.