VH2 Whole Room Heaters
CPSC Recall #25-093 — January 16, 2025
Recall Summary
| Recall Number | 25-093 |
| Recall Date | January 16, 2025 |
| Remedy Type | Replace |
| Units Affected | About 7,780 |
| Manufacturer | Vornado Air LLC, of Andover, Kansas |
| Manufactured In | United States |
Where It Was Sold
| Online at Amazon.com from August 2024 through October 2024 for about $90. |
Product
VH2 Whole Room Heaters
Description
The recall involves Vornado VH2 Whole Room Heaters with a “JUL24” or “AUG24” date code and “TYPE VH2” printed on the silver rating label on the underside of the heater. The heaters are off white and have thermostatic temperature control, automatic or continuous fan operation and two heat settings. “Vornado” with a red “V” behind it is printed on the front of the unit. Only units with a “JUL24” or “AUG24” date code are included in this recall.
Hazard
The power cord can partially detach from the heater enclosure, which can lead to cord damage over time, posing electric shock and fire hazards.
Incidents & Injuries
None reported
Remedy Instructions
Consumers should immediately stop using the recalled heaters and contact Vornado to confirm that their product is part of the recall and receive instructions on how to receive a free replacement heater.
What Should You Do?
Stop using this product immediately. Contact the manufacturer for a Replace at no charge. If you experienced an injury, report it at SaferProducts.gov.
Frequently Asked Questions
Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Replace) at no cost to you.
If the product caused a fire or burn injury, document the incident with photos and preserve the product if it is safe to do so. Report the incident to the CPSC at SaferProducts.gov and to your local fire department. Contact the manufacturer to inform them of the incident — they are required to track and report injuries to CPSC. You may also want to consult a personal injury attorney, as fire and burn injuries caused by defective products can be grounds for a product liability claim against the manufacturer.
In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.
If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.